Landmann 470220, Assembly And Operating Instructions Manual, Page: 27 / 32

PAGE 27
Pellet Kettle
Troubleshooting
PROBLEM CAUSE SOLUTION
Temperature or digital
display does not match “set”
temperature.
Outdoor temperature, lid
open.
Close the grill lid and allow up to 15 minutes for the
temperature to stabilize. Operating the grill in very cold
conditions may affect the performance.
LCD screen does not illuminate. 1. Missing or incorrect power
supply.
2. LCD screen failure.
3. Blown fuse on circuit board.
1. Ensure the grill is properly connected to a working
GFCI outlet supplying 120 volts.
2. If the display has failed, contact Customer Service for
replacement controller.
3. Inspect and replace the 5 amp fuse. (See Control
Board Back View on Page 30 for information)
“ErH” error message The grill has overheated,
possibly due to grease fire or
excess fuel.
Turn the grill OFF then unplug the power cord and
allow grill to cool. Clean grill interior, remove excess
pellets from fire pot and confirm positioning of all
component parts.
"Er1" error message Grill probe disconnection or
failure.
• Replace the grill probe, and it's wire if any damage
on the probe or it's wire.
• Have the grill probe connect well.
"Er2" error message If the temperature inside
the grill below 130°F in 10
minutes.
Or, the grill didn't light up in
20 minutes.
This is NOT an ERROR that effects the grill. USED to
show that there is some risk that the fire could to out.
• Check the hopper for sufficient fuel or blockage.
• Check fire pot for ash build-up or obstructions.
• Check fan to confirm operation and speed.
• Check auger motor to confirm operation.
Unexpected grill temperature is
displayed.
Grill is exposed to direct
sunlight or high ambient
temperatures.
Use the grill in a shaded area when possible. However,
other than showing incorrect temperature readings,
this will not harm the grill.
Briefly open the grill lid to help reduce the temperature
if needed.
Grill will not start. Power • Ensure unit is plugged in.
• Verify there is power at the GFI outlet.
• Check and reset the Ground Fault Interrupter if necessary.
• If igniter not working, check 5 amp fuse found on the
back of the control board (See Control Board Back View
on Page 30 for information). Replace if necessary.