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The control valve, fitting and/or bypass are designed to 

accommodate  minor  plumbing  misalignments  but  are 

not  designed  to  support  the  weight  of  a  system  or  the 

plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants or 

spray silicone anywhere. A silicone lubricant may be used 

on black o-rings but is not necessary. 

Avoid any type of 

lubricants, including silicone, on the clear lip seals.

The  nuts  and  caps  are  designed  to  be  unscrewed  or 

tightened  by  hand  or  with  the  special  plastic  wrench 

(V3193). If necessary, pliers can be used to unscrew the 

nut or cap. Do not use a pipe wrench to tighten or loosen 

nuts or caps. Do not place a screw driver in the slots on 

caps and/or tap with a hammer.
Do not use pipe dope or other sealants on threads. Use 

Teflon tape on the threaded inlet, outlet and drain fittings. 

Teflon tape is not necessary on the nut connection or caps 

because of o-rings seals.
After  completing  any  valve  maintenance  involving  the 

drive  assembly  or  the  drive  cap  assembly  and  pistons, 

unplug power source jack from the printed circuit board 
(black wire) and plug back in or press and hold 

NEXT

  

and 

REGEN

 buttons for 3 seconds. This resets the electronics 

and establishes the service piston position. The display 

should flash the software version and then reset the valve 

to the service position.
Solder  joints  near  the  drain  must  be  done  prior  to 

connecting the drain line flow control fitting. Leave at least 

6” between the drain line control fitting and solder joints 

when  soldering  pipes  that  are  connected  on  the  drain 

line control fitting. Failure to do this could cause interior 

damage to the drain line flow control fitting.
When  assembling  the  installation  fitting  package  (inlet 

and outlet), connect the fitting to the plumbing system first 

and then attach the nut, split ring and o-ring. Heat from 

soldering or solvent cements may damage the nut, split 

ring  or  o-ring.  Solder  joints  should  be  cool  and  solvent 

cements should be set before installing the nut, split ring 

and  o-ring. Avoid  getting  primer  and  solvent  cement  on 

any part of the o-ring, split rings, bypass valve or control 

valve.
Install grounding strap on metal pipes.

This water conditioner is not to be used for treating 

water that is microbiologically unsafe or of unknown 

quality without adequate disinfection before or after 

treatment.

GENERAL INSTALLATION 

AND SERVICE WARNINGS

PRE-INSTALLATION

REVIEW

WATER QUALITY:

 If sand or sediment is present in the 

water supply, a sediment filter should be installed ahead 

of the water conditioner. Your water conditioner has been 

designed  to  adequately  reduce  hardness  from  levels 

up  to  100  grains  per  gallon.  In  some  cases,  additional 

treatment equipment may be needed to treat water having 

special  characteristics,  such  as:  iron,  iron  bacteria,  low 

pH, tastes and odors, etc. Consult your dealer if you have 

any questions. 

This water conditioner is not to be used 

for treating water that is microbiologically unsafe or 

of  unknown  quality  without  adequate  disinfection 

before or after treatment.

 

WATER PRESSURE: 

A minimum of 20 pounds of water 

pressure (psi) is required for regeneration. Maximum 100 

psi.  CAUTION:  the  conditioner  cannot  be  subject  to  a 

vacuum due to loss of pressure (such as a water main 

break or submersible well pump check valve failure).

WATER TEMPERATURE:

 The range of water temperature 

is 35°F to 100°F. DO NOT install any water conditioner 

with less than 10 feet of piping between its outlet and the 

inlet of a water heater. 

AMBIENT TEMPERATURE: 

DO NOT locate conditioner 

where  it  or  its  connections  (including  the  drain  and 

overflow lines) will ever be subject to room temperatures 

under 33°F.

ELECTRICITY:

 An uninterrupted 120 volt 60Hz source is 

required. 

Make  sure  electrical  source  is  not  on  a  timer 

or  switch.

 All  electrical  connections  must  be  connected 

according  to  local  codes. The  plug-in  transformer  is  for 

dry locations only. Surge protection is recommended with 

all electrical connections.

DRAIN:

 All plumbing should be done in accordance with 

local  plumbing  codes.  The  distance  between  the  drain 

and the water conditioner should be as short as possible. 

The pipe size for the drain line should be a minimum of 

1/2” (inside diameter of pipe). 

SOFTENING: 

It is recommended that the conditioner be 

installed to soften both the hot and cold water supply. A 

separate hard water faucet may be plumbed for drinking 

purposes  if  desired.  Outside  faucets  should  be  left  on 

hard water.

BYPASS: 

A  bypass  valve  (optional  accessory)  should 

be installed so that water will be available if it should be 

necessary to shut off the pressure in order to service the 

conditioner.

Summary of Contents for City Soft Plus XFactor Series

Page 1: ...free service When installed in accordance with the following instructions and if given reasonable care clear soft water will be the result For servicing and future inspection purposes please file this...

Page 2: ...Total Gallons Per Day x Grains Per Gallon of hardness Total Grains per Day INSTALLATION DATE SERIAL NUMBER INSTALLER NAME PHONE ADDRESS TABLE OF CONTENTS Job Specifications 2 Pre Installation Review...

Page 3: ...r treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after treatment GENERAL INSTALLATION AND SERVICE WARNINGS PRE INSTALLATION REVIEW WATER...

Page 4: ...rs are glass filled Noryl or equivalent and the nuts and caps are glass filled polypropylene All seals are self lubricating EPDM to help prevent valve seizing after long periods of non use Internal o...

Page 5: ...pes that are connected on the drain line control fitting Failure to do this could cause interior damage to the drain line flow control fitting Never insert a drain line into a drain sewer line or trap...

Page 6: ...WITH BRINE TANK OVERFLOW GRAVITY DRAIN ONLY USED IN CASE OF MALFUNCTION IN THE BRINE SHUTOFF DO NOT CONNECT TO CONTROL VALVE DRAIN LINE IF UNIT IS INSTALLED WHERE OVERFLOW COULD CAUSE WATER DAMAGE CO...

Page 7: ...least 1 2 full is recommended SANITIZING Use 2 oz of 5 unscented household chlorine bleach for each cubic foot of resin Pour bleach directly into the 4 diameter white brine well located inside the br...

Page 8: ...Set the amount of hardness in grains of hardness as calcium carbonate per gallon using the or buttons The default is 20 with value ranges from 1 to 150 in 1 grain increments Note The grains per gallon...

Page 9: ...rn to previous digit Banner Text Set the banner text up to a maximum of 44 characters Use the or to select letters of the alphabet numbers ampersand or a space in the banner text Press NEXT to forward...

Page 10: ...Adaptor Input Voltage Hertz 120V AC 60 Hz AC Adaptor Output Voltage Current 12V AC 500 mA 3 Volt Lithium Coin Cell Battery type 2032 PC Board Relay Terminal Block DC Output Voltage 12V DC Relay Speci...

Page 11: ...SDCS 1 A8056 Centaur Carbon for chloramine reduction in 7 LESDCS 1 6 A4074 3 4 Cu Ft 39 LBS Ion Exchange Resin for Model 7 LXD 75 1 A4074 1 Cu Ft 52 LBS Ion Exchange Resin for Model 7 LXD 100 1 A4074...

Page 12: ...sh down to fully seat Battery replacement is 3 volt lithium coin cell type 2032 Correct Battery Orientation 1 2 3 5 6 4 X FACTOR FRONT COVER AND DRIVE ASSEMBLY After completing any valve maintenance i...

Page 13: ...etailed service instructions 1 2 3 4 5 INJECTOR CAP INJECTOR SCREEN INJECTOR PLUG AND O RING Drawing No Order No Description Qty 1 V3005 Spacer Stack Assembly 1 2 V3004 Drive Cap Assy 1 3 V3178LP Back...

Page 14: ...RITICAL OR HEALTH EFFECT APPLICATIONS The nut and caps are designed to be unscrewed or tightened by hand or with the service spanner wrench see page 16 If necessary a pliers can be used to unscrew the...

Page 15: ...wing No Order No Description Quantity 1 V3151 Nut 1 Quick Connect 2 2 V3150 Split Ring 2 3 V3105 O Ring 215 2 4 V3191 Vertical Adapter 2 INSTALLATION FITTING ASSEMBLIES 4 Water Flow Proper DLFC orient...

Page 16: ...2 8 V3152 O ring 135 2 9 V3155 O ring 112 2 10 V3156 O ring 214 2 BYPASS VALVE Order No V3193 Although no tools are necessary to assemble or disassemble the valve the wrench shown in various position...

Page 17: ...antity of 24 Order No V3007 09 Description Fitting 1 1 Brass Sweat Assembly Drawing No Order No Description Quantity 1 V3151 Nut 1 Quick Connect 2 2 V3150 Split Ring 2 3 V3105 O Ring 215 2 4 V3375 Fit...

Page 18: ...are not fully engaged the piston rod is not in hole the wires are jammed between the drive bracket and drive back plate or the gear is not engaging the drive cap assembly To inspect the drive gears t...

Page 19: ...embly and hand tighten the drive cap assembly Continue to tighten the drive cap assembly using a screwdriver as a ratchet until the black o ring on the spacer stack assembly is no longer visible throu...

Page 20: ...used Sharp objects which can score the plastic should not be used to clean the injector Scoring the injector or increasing the diameter of the hole could change the operating parameters of the inject...

Page 21: ...eter f Defective PC Board f Replace PC Board 4 Control valve regenerates at wrong time of day a Power outage a Reset time of day If PC Board has battery back up present the battery may be depleted See...

Page 22: ...possible increase pump switch cut in to 25 psi b Incorrect injector size b Replace injector with correct size for the application c Restricted drain line c Check drain line for restrictions or debris...

Page 23: ...NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect c Main drive gear too tight c Loosen main...

Page 24: ...reconnect c MAV NHBP motor not fully engaged with reduction gears c Properly insert motor into casing do not force into casing Press NEXT and REGEN buttons for 3 seconds to resynchronize software wit...

Page 25: ...PAGE 25 NOTES...

Page 26: ...PAGE 26 A DIVISION OF C B TOOL CO 1340 MANHEIM PIKE LANCASTER PA 17601 3196 TEL 717 397 3521 FAX 717 392 0266 www lancasterwatertreatment com E mail info lancasterpump com 4 14...

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