LaMotte WaterLink 3585, Manual

Page: 15 / 64

15
Meter Check Disk Meter Check Disk in chamber
instead of reagent disk
Select “Continue” to go to Test
Results screen. Select “Abort” to
go to Testing screen and run test
with reagent disk.
“Sanitizer” appears on
test screen instead of
“Source”
Wrong Market Type was chosen Go to Settings. Change Market
Type to Drinking Water
!
On Test Results and
Test History screens
Problem with default blank due
to under filled disk or air bubble.
Test results are questionable.
Fill disk correctly (see FILLING).
On Test Results screen tap ! for
details.
Range Error Raw data out of range Contact Support
Output Error Decreased light intensity.
Possibly dirty lens
Clean lens (see CLEANING).
Follow Range Check Procedure. If
error message persists, contact
Support.
Consistently unexpected
high results for metals
Metals may actually be present Repeat test with distilled water. If
the results still show that metals
are present, contact Support.
Alkalinity result of 0 ppm Usually due to an underfilled disk. Review the disk filling procedures
and test again. If problem persists,
contact Support.
Unexpected results Dirty disk cover Gently clean disk cover apertures
with pipe cleaner or lint free cloth.
Disk type is not an option
in Disk Series
Software or meter firmware is
out of date.
Update WaterLink Connect 2 at
softwarecenter.lamotte.com
High pH results Water sample temperature above
100 °F (38 °C) interferes with pH
reagent
For water samples over 100 °F (38
°C) subtract 0.3 from pH result or,
for the most accurate result, wait
until water sample is below 90 °F
(32 °C) to test
Disk not spinning Lid open, meter not powered on,
low battery, disk or disk cover
pressed down too tightly on hub
Close lid, power on meter, charge
the battery or plug meter into a
stable power source, remove the
disk/disk cover and place back in
the meter more gently
Fast electrical transients may
disrupt operation of the Spin
Touch
™
meter
Restart the test to resume normal
operation
Test result value on the
display is red
Results are out of range of
reagent system
Dilute sample. Retest for out of
range test factor. (All factors
except pH.)
Unexpected low Chlorine
results
High chlorine concentrations
will bleach chlorine, and other
reagents
Check sample with chlorine test
strips (Code 2987)
Trouble connecting to
Bluetooth device
Bluetooth not enabled
Too many Bluetooth devices near
the meter
Printer power is ON and Fast
Printer Connection is ON
Enable Bluetooth
Have only one device near the
meter
Turn printer power OFF. Or turn
Past Printer Connection OFF.