LaCie d2 SAFE Hard Drive
User Manual
page
Problem
Question
Answer
The drive is not
running noticeably
faster when con-
nected via Hi-Speed
USB 2.0.
Is the drive connected to a Hi-
Speed USB 2.0 port on your
computer?
Check to see that the Hi-Speed USB 2.0 drivers for both
your host bus adapter and device have been installed cor-
rectly. If in doubt, un-install the drivers and re-install them.
Does your computer or operat-
ing system support Hi-Speed
USB 2.0?
See chapter
2.2. Minimum System Requirements
.
Are you using a certified Hi-
Speed USB 2.0 cable to connect
your drive?
Ensure that the cable you are using has been properly certi-
fied. The Hi-Speed USB 2.0 cable that was shipped with
your LaCie drive has been properly certified and tested to
comply with USB standards.
The drive is not
running noticeably
faster when con-
nected via Hi-Speed
USB 2.0.
Are you using Windows 98 SE
or Windows Me?
These systems are not supported; USB will not work with
either Windows 98 SE or Windows Me.
System fan is not
running.
Confirm the outlet is powered, verify power connections, and try an alternate power cable. The
fan on the LaCie d2 SAFE Hard Drive does not run continuously; it is activated at certain
temperatures.
Your drive may not have a fan. The LaCie d2 SAFE Hard Drive comes in different capacities,
and only the highest capacities feature a drive fan.
Troubleshooting
