2RV/2RW/2RX/2RY/3RA-3
7-100
(6) Paper is not fed from the MP tray
MP tray setting is unmatched between the main unit side and PC side.
(7) The same data is printed out endlessly
A PC (spooler) does not properly operate.
(8) [Print Job Error] or [Printing Queue] is displayed on the PC screen and [Printer
Unavailable] on the printer properties.
The main unit is not ready to print
2
Checking the settings
The option or printer prop-
erties are not properly set
up
Change [Color Mode] to [Full
Color] from Page Setting of
special application, Excel,
etc.
3
Changing the printing
method
The application is incom-
patible.
Directly print JPEG data
instead of pasting it on Excel,
etc.
Step
Check description
Assumed cause
Measures
Reference
1
Changing the settings
Paper size and media type
at the main unit side
unmatched the output size
and media type set at the
PC side.
If [Paper Size] and [Media
Type] for the MP tray set the
main unit unmatched [Output
Size] and [Media Type]
respectively set at [Printer
Properties] > [Preferences] of
the PC setting [Paper
Source: MP tray], change the
main unit setting to match the
PC.
Step
Check description
Assumed cause
Measures
Reference
1
Cancelling the job
The generated data is
faulty.
Cancel print jobs spooled by
PC and reprint them.
Step
Check description
Assumed cause
Measures
Reference
1
Clearing the error
The main unit is not ready
to print
Check if an error is displayed
on the operation panel or
[Attention] lamp turns on and
clear the error if necessary.
Step
Check description
Assumed cause
Measures
Reference
