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Chapter 5  Troubleshooting

5-8

Indicators and Messages

This section explains the indicators on the control panel and the messages which appear in the

message display and the appropriate corrective action to take in each case.

Indicators

Indicator

Condition

Corrective Action

Flashing

The printer has run low on toner. The toner should be replaced

as soon as possible. Clean the printer after replacement.  (See

Chapter 4

.)

Lit

Toner is low or has run out.  Replace with a new toner

container.  (See 

Chapter 4

.)

Fast Flashing

Paper is jammed in the location flashing.

Slow Flashing

The paper has run out in the paper cassette or multi-purpose

tray. Add paper to the paper feed source.  (See 

Chapter 1

.)

Lit

This indicates either the current paper feeder or the paper

output point.

Flashing

A paper jam has occurred in the optional duplex printing unit

(AD-31). Remove the paper jam referring to the instruction

manual for the AD-31.

Lit

An optional duplex printing unit (AD-31) has been attached,

and the printer is printing in duplex printing mode.

Flashing

The printer is warming up (

Please wait

) or the printer has

insufficient memory available. Confirm the message indicated

on the message display.

ATTENTION

Lit

A message will be displayed in the message display.  Take

corrective action according to the message displayed.  The

table on the following page lists the corrective action to take in

response to each message.

Summary of Contents for DP-3600

Page 1: ...r The DP 3600 in this photograph is equipped with two optional paper feeders ST 1000 and an optional document finisher F 8118 Please read the instruction handbook before using the printer Keep it close to the printer for easy reference ...

Page 2: ...ufficient attention to or incorrect compliance with the related points Symbols The D symbol indicates that the related section includes safety warnings Specific points of attention are indicated inside the symbol General warning Warning of danger of electrical shock Warning of high temperature The symbol indicates that the related section includes information on prohibited actions Specifics of the...

Page 3: ...itten consent of our company is prohibited Any copies made of all or part of this manual any copyrightable subject must contain the same copyright notice as the material from which the copying is done Regarding Tradenames _________________________________________________________________________________ PRESCRIBE is a registered trademark of Kyocera Corporation PRESCRIBE 2 PRESCRIBE 2e KPDL and KIR...

Page 4: ... copies or portions merged into other programs IBM retains title to the Programs IBM owns or has licensed from the owner copyrights in the Programs 1 License Under this license you may use the Programs only with the device on which they are installed and transfer possession of the Programs and the device to another party If you transfer the Programs you must transfer a copy of this license and any...

Page 5: ...s limitation of remedies also applies to any developer of Programs supplied to IBM IBM s and the developer s limitations of remedies are not cumulative Such developer is an intended beneficiary of this Section Some jurisdictions do not allow these limitations or exclusions so they may not apply to you 4 General You may terminate your license at any time IBM may terminate your license if you fail t...

Page 6: ...th the following items 1 Ownership As the Sublicensee you own the Printer in which FONTWARE TrueDoc is originally installed but BITSTREAM retains title to and ownership in the software program of FONTWARE TrueDoc The Sublicense is not a sale of the original software program of FONTWARE TrueDoc or any portion or copy of it 2 Copy Restrictions FONTWARE TrueDoc is copyrighted Unauthorized copying of ...

Page 7: ...f this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit differe...

Page 8: ...wing options Conforming to the Class B limits ST 1000 Paper Feeder 500 sheets EF 100 Envelope Feeder AD 31 Duplexer F 8130 Bulk Paper Stacker 3000 sheets AS M8111 Mail Box Sorter F 8118 Document Finisher 1800 sheets HD 201 Hard Disk Units Barcord Reader DP 2800 3600 Series ...

Page 9: ...ertified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to Radiation Control for Health and Safety Act of 1968 This means that the printer does not produce hazardous laser radiation Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot esc...

Page 10: ...ntrols or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure CAUTION Laser radiation when open DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS ...

Page 11: ...ce is mandatory for products marketed in the United States A label indicating compliance with the CDRH regulations must be attached to laser products marketed in the United States Ozone concentration The printer generates ozone gas O3 which may concentrate in the place of installation and cause an unpleasant smell To minimize concentration of ozone gas to less than 0 1 ppm we recommend you not to ...

Page 12: ...ad P O Box 40008 Fairfield New Jersey 07004 0008 Phone Fax No 973 808 8444 973 882 6000 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation ...

Page 13: ...du ministère des Communications du Canada Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada Safety EMI Requirements IEC IEC950 1991 A1 A2 A3 A4 IEC825 1 1993 Laser requirements U S A FDA Title 21 CFR Chapter 1 Subchapter J CSA C22 2 950 UL1950 1995 3rd edition FCC Rules 47 CFR Parts 2 and 15 subpart B Class B CDC ICES 003 3rd 1997 Class B ...

Page 14: ...ot limited to any interruption of service loss of business or anticipatory profits or consequential damages resulting from the use or operation of the equipment or software Moving the Printer When you move the printer Move it gently Keep it as level as possible to avoid spilling toner inside the printer If you ship the printer remove the developer unit and ship it separately Be sure to consult you...

Page 15: ...Introduction xiv As an ENERGY STAR Partner Mita Mita Copystar America Inc has Determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark ...

Page 16: ...ilicon which is environmentally benign The only maintenance regularly needed therefore is to replenish the toner supply in the developer approximately every 25 000 printed pages A4 landscape at a printing rate of approximately 5 and to clean some parts inside the printer Amorphous silicon drum Our own unique ceramics technology has led to the development of an extremely hard and durable drum with ...

Page 17: ... on a face down output tray or an optional face up output tray Either output tray can stack approximately 500 sheets of paper Scalable printing This printer allows reductions between various paper sizes using the page setup function Bitmapped and scalable typefaces In addition to its 80 internal bitmap fonts the printer provides 45 fully scalable resident typefaces that are equivalent to HPLJ font...

Page 18: ...allows the user to implement the two dimensional stacked bar code symbology PDF417 or Portable Data File 417 This expanded functionality is achieved by using the PRESCRIBE 2e language commands Automatic rotation of fonts and graphics Images and scalable fonts are automatically rotated to match the page orientation A wide variety of internal symbol sets The printer supports most Hewlett Packard Las...

Page 19: ...liance Offers network managers complete open system network management Large memory capacity This printer comes standard equipped with 16 MB of memory This can be extended up to 64 MB of memory through optional expansion of memory Expandable interface Equipped with slots for installing optional interfaces the interfaces of this printer can be expanded to meet the specific operating environment ...

Page 20: ... 36 Expanding Memory 1 41 Chapter 2 Operating the Page Printer 2 1 Control panel 2 2 Operating Procedures 2 11 Mode Selection Menu 2 24 Configuring Interfaces 2 27 Emulation Selection 2 28 Reduction Page Set 2 29 RAM DISK 2 32 Virtual Mail Box VMB 2 34 Memory Card 2 40 Setting the Paper Type 2 51 Sleep Timer Setting 2 56 Dumping Received Data 2 57 KIR 2 Level 2 58 Ecoprint Mode 2 60 Resource Prote...

Page 21: ...eplacement 4 2 Cleaning 4 10 Chapter 5 Troubleshooting 5 1 General Guide 5 2 Print Quality Problems 5 4 Indicators and Messages 5 8 Correcting a Paper Jam 5 19 Chapter 6 Symbol Set Tables 6 1 Appendix A Printer Specifications A 1 Appendix B Paper Selection B 1 Appendix C Host Computer Interface C 1 Index INDEX 1 Mode Select Menu Last page ...

Page 22: ...of parts of this printer how to use it its environmental requirements and how to install it CAUTION LABELS 1 2 INSTALLATION PRECAUTION 1 3 PRECAUTIONS FOR USE 1 5 Unpacking and Inspection 1 7 Moving the Printer 1 10 Names of Parts 1 11 Setup and Connections 1 13 The Multi Purpose Tray 1 36 Expanding Memory 1 41 ...

Page 23: ...to the printer at the following locations for safety purposes BE SUFFICIENTLY CAREFUL to avoid fire or electric shock when removing a paper jam or when replacing toner Label 1 High temperature inside Do not touch parts in this area because there is a danger of getting burned NOTE DO NOT remove these labels ...

Page 24: ...conditioned room recommended room temperature around 20 C humidity around 65 RH and avoid the following locations when selecting a site for the printer Avoid locations near a window or with exposure to direct sunlight Avoid locations with vibrations Avoid locations with drastic temperature fluctuations Avoid locations with direct exposure to hot or cold air Avoid poorly ventilated locations Ammoni...

Page 25: ... as an air conditioner fluorescent light copier or shredder because these devices generate electrical noise on the power line If it must share a power circuit with equipment like this a light frequency noise filter or isolation transformer is advisable Filters and transformers are available commercially If the power from the outlet itself appears to be unstable a line stabilizer should be used In ...

Page 26: ...ower switch OFF O immediately Next remove the power plug from the outlet to avoid the danger of fire or electrical shock Then contact your service representative When adding memory ALWAYS remove the power plug from the outlet If this operation is performed with the power still attached there is a danger of electrical shock DO NOT remove or connect the power plug with wet hands as there is a danger...

Page 27: ...rical parts such as connectors or printed circuit boards They could be damaged by static electricity DO NOT attempt to perform any operations not explained in this handbook CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Cautions when handling consumables CAUTION Avoid inhalation ingestion skin or eye ...

Page 28: ...aged contents 1 Place the box containing the printer on a flat stable surface 2 Remove the User s Manual Toner Kit and other items located on top of the spacer and remove the spacer 3 Carefully remove the printer List of packaged contents The printer and paper feeder are packaged in separate boxes CAUTION Be sure that two or more people unpack and install the printer Be very careful as the printer...

Page 29: ...oner Kit toner container cleaning cloth 4 User s manual and CD ROM including the printer drivers and manuals Remove the tape used for packaging as shown in the diagram rather than cutting with a cutter This tape can be reused when repackaging the printer This drum unit cover is necessary during maintenance to remove the drum unit 1 2 3 4 ...

Page 30: ...Unpacking and Inspection 1 9 How to Remove the Paper Feeder ...

Page 31: ...nter gently keeping it horizontal to prevent toner from soiling the inside of the printer When transporting the printer a long distance contact the your dealer from which you purchased the printer CAUTION Be sure that two or more people lift the printer Grasp the handholds indicated in the figure below and lift carefully so as not to hurt your back ...

Page 32: ...Cassette Vent Paper Stopper Connector for Optional Feeder MP Multi Purpose Tray Paper Feeder Side Cover Paper Feeder Face Down Output Tray Power Switch Side Cover Face Up Output Tray To prevent static electricity be sure to cover the optional feeder connector not being used with the protective caps supplied with the printer Handholds Handholds ...

Page 33: ...tainer Release Lever Green Top Cover Drum Unit Release Lever Grey Service use only Drum Unit Lock Lever Green Cleaning Knob Green Handle for Pulling Out Paper Feed Unit Green Paper Feed Unit Developer Unit Developer Unit Release Lever Grey Service use only Toner Container To prevent static electricity be sure to cover interface connectors not being used with the protective caps supplied with the p...

Page 34: ... cover Page 1 19 5 Adjust the paper guide on the paper feed cassette Page 1 19 6 Add paper Page 1 22 7 Open the paper stopper on the face down tray if required Page 1 24 8 Open the face up output tray when the tray is being used Page 1 24 9 Connect the printer to the computer Page 1 25 10 Attach the power cord Page 1 27 11 Test the printer Page 1 28 12 Test the interface with the computer Page 1 2...

Page 35: ...m of the printer with the positioning pins on top of the paper feeder and slowly lower the printer into place Check that the connector on top of the paper feeder is properly connected to the connector on the bottom of the printer Casters CA 28 capable of being mounted on the paper feeder are available as an option Connector Positioning Pins ...

Page 36: ...Setup and Connections 1 15 2 Open the top cover Remove the packing tape stuck to the printer and gently lift the top cover as far as it will go Top Cover ...

Page 37: ...ke the toner container from the toner kit Shake the toner container with the protective seal facing up as shown in the figure five times or more to thoroughly mix the toner inside 2 Carefully peal off the protective seal Shake five or more times Protective Seal Toner Container Protective Seal ...

Page 38: ...eleased as shown in the figure If not positioned to the right slide them to the right until they stop 4 Align the ends of the toner container with the grooves to the left and right inside the printer as shown in the figure and install Toner Container Release Levers positioned to right Toner Container Grooves ...

Page 39: ... is installed in the correct position and push forcefully on the top of the toner container 6 After the toner container is installed set the two toner container release levers to the left position fixed Toner Container Release Levers Be sure to set to the left and fix the container in place ...

Page 40: ...be used to supply standard paper from A5 size up to ledger size by adjusting its paper guide and paper stopper position The paper feed cassette is shipped from the factory set to A4 or letter The positions for each paper size are indicated inside the paper feed cassette Note______________________________________________________________________ A4 and letter size can only be fed in the landscape di...

Page 41: ...ide of the cassette While holding down the lever green on the paper guide slide the paper stopper to the desired paper size 4 Adjust the position of the paper guides located at the front and rear of the paper feed cassette Align the paper guides to the desired paper size by pressing the knobs green on the paper guides so they slide Paper Size Indicator Position Paper Stopper Paper Guide Front Side...

Page 42: ...Setup and Connections 1 21 Paper Feed Cassette Paper Limit Indicator Paper Stopper Paper Guide 1 2 3 4 Do not touch the rubber part of the paper feed unit ...

Page 43: ...er please refer to Appendix B Paper Selection 1 Square the edges of the paper and insert into the paper feed cassette as shown in the figure Be sure that the paper does not exceed the paper limit indicators located on the left and right of the paper guide see previous page The paper feed cassette can hold up to about 500 sheets 0 1 mm thickness per sheet Printing is performed on the underside of t...

Page 44: ...e Paper is added to the second paper feed cassette in the same way 4 Size indicator plates are also supplied Place these on the front of the cassette according to the paper size inside to make it easy to know the current paper size Size Indicator Plate À Á Â ...

Page 45: ...opper on the face down tray 8 Open the face up output tray when the tray is being used Use the face up output tray when you wish paper to be stacked with the printed side facing up reverse order The face up output tray is located on the left side of the printer Use it by opening as shown in the figure Paper Stopper Face up output tray ...

Page 46: ...nector IOIOI are located on the rear side of the printer For pin connections please refer to Appendix C Parallel Interface Connector Serial Interface RS 232C RS 422A Connector IOIOI CAUTION Before performing this step be sure to turn off the printer s power switch and unplug the power plug from the power outlet Failure to do so may result in electric shock ...

Page 47: ...RINTER For details please refer to the hardware manual for the computer Serial Interface Connection The printer is shipped from the factory with its serial interface set to RS 232C mode but it can also be set to RS 422A mode in accordance with how it will be used For details please refer to Appendix C 1 Plug one end of the cable into the connector marked IOIOI on the printer 2 Tighten the screws o...

Page 48: ... power cord supplied with the printer 1 Plug the power cord into the power cord connector on the rear side of the printer 2 Connect the other end of the power cord into a power outlet Power Cord Power Cord Connector CAUTION Be sure the printer s power switch is turned off WARNING Be sure to connect the ground wire of the printer to ground ...

Page 49: ...r will display the message Please wait for about five minutes until it becomes ready for printing Ready Note that the printer is not broken An error message of the form XXX Open will be displayed in the printer s message display unless all covers on the printer are properly closed If this happens check that the part indicated in the error message is properly closed 2 Wait until the ON LINE indicat...

Page 50: ...n the computer screen ECHO R STAT EXIT PRN If this causes the printer to print a status page a page on which current printer settings are printed then the printer and computer are properly connected If this does not print a status page check that the printer cable is properly connected The cable or one of the connectors may also be broken Notes on Application Software The computer and printer have...

Page 51: ...in Windows For each of these operating systems the printer driver is located in the folder on the CD ROM The steps for installing this driver are given below Read this in conjunction with the manual supplied with Windows For details on how to install the printer driver under Windows NT read the file README TXT in the CD ROM s root directory Installing Under Windows 95 Windows 98 1 Insert the suppl...

Page 52: ...the printer to be connected will appear Select the most appropriate printer and click on Next 6 Next Click the manufacturer and model of your printer screen will appear At this point select Have Disk located at the lower right See the figure for Step 7 7 A screen for installing from floppy disk will appear Enter CD ROM Drive Name as the source from which to copy the file and click on OK ...

Page 53: ...een instructions to install Once the driver has been properly installed the printer icon will be added to the printers folder Note______________________________________________________________________ When printing under Windows 95 98 be sure to set the emulation of this printer to HP LJ 5M 5Si default setting ...

Page 54: ...Setup and Connections 1 33 Installing Under Windows 3 1 1 Insert the supplied CD ROM into the CD ROM drive of the computer 2 Double click on the Control Panel 3 Double click on Printers ...

Page 55: ...Chapter 1 Safeguards and Installing the Page Printer 1 34 4 Click on Add 5 A screen for List of Printers will appear From the choices click on Install Unlisted or Updated Printer 4 5 ...

Page 56: ...k on Install 7 The install printer menu will appear Enter CD ROM Drive Name and click on OK 8 Select DP 3600 from the printers displayed and click on OK Once the driver has been installed close the Control Panel by clicking on Close 6 ...

Page 57: ...heets of paper can be continuously fed For details on paper which can be used with this printer please refer to Appendix B If first mode is set with the multi purpose tray as the current cassette printing is carried out using custom size paper feed timing regardless of the size setting for the multi purpose tray Duplex printing from the Multi Purpose Tray In first mode be sure to set the MP tray t...

Page 58: ...the multi purpose tray as shown in the figure 2 Open the sub tray and adjust the paper guides according to the width of the paper to be fed Multi purpose tray Paper guides Sub tray Note The paper guides must be set to the widest position when closing the multi purpose tray ...

Page 59: ...then press the ENTER key so you can set the paper size or type to be fed from the multi purpose tray See Mode Select Menu at the end of this manual The manner in which paper is fed in each of these modes is explained below First mode 1 Press the MODE key Then use or keys to display Paper handling 2 Press the 4 Form Feed key to display MP tray mode 3 After pressing the ENTER key the mode display is...

Page 60: ...lay is changed by pressing the and keys Display Cassette and then press the ENTER key MP tray mode Cassette 4 Press the EXIT key 5 Insert the paper so that it is aligned straight in the tray as far as it will go About 100 sheets 0 1 mm thickness 80 g m 2 can be inserted at one time Do not load paper above the paper limit mark 6 Ready will appear on the message display Paper limit mark ...

Page 61: ...ct Menu Insert the envelopes in the tray as far as they will go Do not load envelopes above the paper limit mark For details on suitable envelope paper quality and shape see Appendix B Be sure to use suitable envelopes as print quality may be reduced For the envelope sizes which can be used with this printer see the table on page 2 5 Envelopes Paper limit mark ...

Page 62: ... up to 64 MB by installing optional extended memory chips SIMMs in these slots Notes_____________________________________________________________________ The expansion memory should be installed only by an authorized dealer or a certified technician We shall not be liable for damage due to improper installation of the expansion memory This printer possesses two SIMM sockets One 16 MB SIMM is insta...

Page 63: ...enemy of SIMMs loaded with many semiconductor chips Pay attention to the following things before installation to protect memory chips against damage from static electricity Do not remove the SIMMs from their anti static bag until immediately prior to installation Eliminate any static electricity from your body through grounding before touching the SIMMs Be absolutely sure when handling the SIMMs t...

Page 64: ...ign substances such as metal chips or liquid get inside the printer during the installation process Operation of the printer during the presence of a foreign substance may lead to fire or electric shock CAUTION Be sure to turn off the printer s power and disconnect all cables when installing SIMMs in the printer Failure to do so may lead to electric shock ...

Page 65: ...s power and disconnect the power cord and all cables connected to the printer 2 Remove the six screws on the printer s rear cover and remove the rear panel There are two sockets for installing SIMMs located on the main board Sockets for Installing SIMMs Screws Rear Panel Main Board ...

Page 66: ...efully push the board upright until it snaps into place Make sure that the catches at the ends of the socket fit into the holes at the ends of the SIMM board Note______________________________________________________________________ SIMMs may be installed in either slot regardless of their memory capacity Catch SIMM Socket À Á ...

Page 67: ... outwards and tilt the SIMM as shown then pull the SIMM out of the socket 4 After the SIMMs have been installed reattach the rear cover on the printer and tighten all six screws securely After SIMMs have been installed in the printer use the following procedure to check that installation has been performed properly ...

Page 68: ...icator to light and the message display to read Ready and press the STATUS key 3 If installation has been performed properly a status page will be printed Check the Memory in the upper right Information on the SIMMs installed in slot 1 and slot 2 is shown here There is no problem if total memory has increased The printer is shipped from the factory with 16384 KB 16 MB of memory ...

Page 69: ...ating Procedures 2 11 Mode Selection Menu 2 24 Configuring Interfaces 2 27 Emulation Selection 2 28 Reduction Page Set 2 29 RAM DISK 2 32 Virtual Mail Box VMB 2 34 Memory Card 2 40 Setting the Paper Type 2 51 Sleep Timer Setting 2 56 Dumping Received Data 2 57 KIR 2 Level 2 58 Ecoprint Mode 2 60 Resource Protection 2 61 Adjusting the Print Density 2 62 Setting the Audio Warning Buzzer 2 62 ...

Page 70: ...rded within the printer and are not lost even if power is turned off The previous operational mode is therefore restored when the printer s power is turned on again CONTINUE FORM FEED ENTER STATUS EXIT MODE ON LINE DATA ATTENTION CANCEL STACK FEED INTERFACE RESOLUTION SIZE COPIES 3 4 Symbolic Indicators ON LINE Key CANCEL Key STACK Key FEED Key Message Display CONTINUE 3Key key FORM FEED 4Key MODE...

Page 71: ...inted The length of time depends on the form feed timeout setting The printing will begin immediately when the Form Feed key is pressed If a memory card is being used this can indicate the printer is waiting for data to be written Sleeping The printer is in Sleep mode The printer wakes from Sleep mode whenever a key on the control panel is pressed the cover is opened or closed or data is received ...

Page 72: ...e RS 232C RS 422A OPT1 Optional interface 1 OPT2 Optional interface 2 These indicators will flash while the printer is receiving data and continue flashing until the interface is released even if data transmission is finished The printer gives priority to data coming in over the interface corresponding to the blinking indicator Resolution Indicator This shows the current printing resolution Resolu...

Page 73: ... ISO A3 29 7 42 cm C4 ISO C4 22 9 32 4 cm A4 ISO A4 21 29 7 cm C5 ISO C5 16 2 22 9 cm A5 ISO A5 14 8 21 cm b5 ISO B5 17 6 25 cm A6 ISO A6 10 5 14 8 cm EX Executive 7 1 4 10 1 2 inches B4 JIS B4 25 7 36 4 cm only the multi purpose tray feeding B5 JIS B5 18 2 25 7 cm 6 Commercial 6 3 4 B6 JIS B6 12 8 18 2 cm 3 5 8 6 1 2 inches LT Letter 8 1 2 11 inches 9 Commercial 9 LD Ledger 11 17 inches 3 7 8 8 7...

Page 74: ...Lit indicates when printed pages are delivered to the face down output tray Face up tray indicator Flashing Indicates that paper is jammed near the face up output tray Lit indicates when printed pages are delivered to the face up output tray Toner indicator Flashing Indicates there is insufficient toner Lit Indicates that the printer is out of toner Replace with a new toner container Cassette feed...

Page 75: ...g in duplex mode when the optional duplex printing unit AD 31 is installed ON LINE On line indicator Lit indicates that the printer is on line The printer prints received data Off The printer is offline The printer stores but does not print received data DATA Data indicator Flashing Indicates data transfer is taking place Lit Indicates either that data is being processed or that data is being writ...

Page 76: ... by LED This LED indicates the status of the cassettes as follows depending on whether it is on off or flashing LED Status Meaning Flashing quickly Paper feed from this cassette is jammed Flashing slowly This cassette is out of paper Lit This cassette is currently selected Out The cassette is not inserted properly The cassette is not currently selected Paper size indicators ...

Page 77: ...oes off See page 2 62 STACK key This key selects whether to output paper face down printed side down or face up printed side up It can also select optional output locations when corresponding options are installed See page 2 14 FEED key 1 This key selects the paper feed cassette or multi purpose tray as the paper source It can also select an optional if one is installed See page 2 15 2 Select the ...

Page 78: ...hange setting values while making settings with the MODE key Holding either key down activates an auto repeat function causing menus to continuously change FORM FEED and 4key 1 This key is used to forcibly print a form feed on the last page when a print timeout occurs 2 This key functions as the 4key during mode selection It moves downward in the menu hierarchy and moves the cursor right See page ...

Page 79: ...ing and unplugging the power plug from the power outlet even when power is turned off Do not plug or unplug the power cord or printer cables while the printer s power is turned on Be sure that the printer s power is off when inserting or removing a memory card Inserting or removing a memory card while the printer s power is on may result in damage to the memory card and or the printer Be sure to c...

Page 80: ...e display indicates Ready The printer is now ready to print Note______________________________________________________________________ If an error is detected while the printer is warming up the ATTENTION indicator will light A message concerning the error will be displayed in the message display See Chapter 4 Power Switch CAUTION If the printer will not be used for a short period of time overnigh...

Page 81: ...used This printer is shipped from the factory with emulation set to HP LJ 5M 5Si 2 Use the MODE key to select the font to use and paper direction 3 Use the FEED key to select paper feeding from the cassette or the multi purpose tray 4 Use the STACK key to select the destination output tray 5 Use the MODE key to set the number of printed copies 6 Check that the message Ready appears in the message ...

Page 82: ... cause paper to be stacked with the printed surface facing down Normally it Is more convenient to use the face down output tray When the message Ready or Add paper appears in the message display the output tray will be switched every time the STACK key is pressed and the selected destination will appear in the message display as follows Face up tray Face down tray The output tray currently selecte...

Page 83: ...optional feeder is installed upper cassette Cassette 4 Displayed when an optional feeder is installed lower cassette Cassette 5 Displayed when a second optional feeder is installed upper cassette Cassette 6 Displayed when a second optional feeder is installed lower cassette EF Displayed when an EF 100 is installed MP tray Printer s multi purpose tray The paper size and media type set for the paper...

Page 84: ...inter to stop after the page currently being printed is finished During processing means anytime the messages Processing Waiting or FormFeed TimeOut are being displayed in the message display The printer continues to receive data even while the printer is offline while the message Processing is displayed Press the ON LINE key to bring the printer online again The printer will come online and the O...

Page 85: ...n 1 only when an optional interface is installed Option 2 only when an optional interface is installed 6 Selecting the interface to cancel using the or key and then press the ENTER key Printing from the interface selected will be stopped A few pages may be printed even after the CANCEL key is pressed as remaining data received before the CANCEL key was pressed is printed The message Print Cancel C...

Page 86: ...r print jobs Notes_____________________________________________________________________ Canceling data from the computer using the CANCEL key will restore temporary settings to their default values The same status resulting from executing the PRESCRIBE 2e RES command It is impossible to cancel printing of just one side when printing in duplex mode using an optional duplex printing unit AD 31 ...

Page 87: ...NE indicator lit and that the message Ready is displayed in the message display 2 Press the STATUS key The message display will read Processing and a status page will be printed After it is finished printing the message display will return to Ready An example of a printed status page is shown on the next page Note that information on an actual status page may differ slightly from this example ...

Page 88: ...Chapter 2 Operating the Page Printer 2 20 Sample Status Page 4 5 6 2 3 7 8 9 1 ...

Page 89: ...ed resolution and number of copies 4 Memory usage This information shows the amount of total memory installed in the printer and the amount of currently available memory 5 Installation Options This shows the options currently installed in the printer 6 Emulation This shows all available emulations and the currently selected emulation marked with an asterisk The printer is shipped from the factory ...

Page 90: ...interface The figure on page 2 20 shows default settings The font is set to 1 Courier bitmap font This also shows font information similar to the column below if an optional interface is installed 9 KIR test pattern This is used when setting the printer s KIR 2 mode For details see page 2 58 10 User font list Following the status page font listings are output which show the fonts which have been d...

Page 91: ...nish printing immediately 1 Check if the message display reads Waiting 2 Press the FORM FEED key The message display will now read Processing and the last page will print Note______________________________________________________________________ The Waiting display may also appear due to interruptions in printed data while the computer is processing data Pressing the FORM FEED key unnecessarily wh...

Page 92: ...key shows the next menu while the key shows the previous one Change levels by using the 3and 4keys The 4key moves to lower levels sub menus while the 3key moves to higher levels Mode Selection Menu List Menu Description Default Setting Interface Selects the interface for which settings are to be made Settings from the mode select menu are applied to the interface selected here Parallel Depending o...

Page 93: ...lease read the hard disk unit instruction manual RAM DISK mode The following settings can be made from sub menus when no optional hard disk is installed and this mode is set to On Off MEMORY CARD The following operations can be performed from sub menus on memory card installed in the printer Paper handling The following operations can be performed from sub menus on paper type Multi purpose tray mo...

Page 94: ...e page 2 29 Carriage return setting Display total number of printed pages KIR 2 mode setting Ecoprint Mode setting Page protection mode Resolution setting Resource setting Print density setting Alarm buzzer setting Service for service personnel English 30 sec 30 min LF only CR only On Off Auto 600 Off 03 On These items are available only when the printer is installed with the applicable option uni...

Page 95: ...Note______________________________________________________________________ This interface selection does not select which interface data will be received from The printer automatically selects that interface Parallel Interface The parallel interface mode of this printer supports a bi directional high speed mode Normally this interface is used under the default setting Nibble high see Appendix C Af...

Page 96: ...ettings can be made from the sub menu when KC GL emulation is selected Display Description KC GL Pen width The width of pens 1 through 8 can be set in 1 dot increments from 01 to 99 After selecting the pen on this sub menu you can also display and select the width set for that pen on a lower menu KC GL Page set Any of the following page sizes can be set A2 A1 A0 B3 B2 B1 B0 SPSZ custom size specif...

Page 97: ...quivalent size printing Sometimes the line width of characters may not be consistent or lines may appear in figures or image patterns Landscape feeding while making reductions is possible from the multi purpose tray in first mode Bring up the page set menu The following display will appear Source size indicator This is the paper size before reduction This must be the same as the paper size set for...

Page 98: ...en in the following table Source Size Target Size Combinations Source Size Indicator Target Size Indicator Reduction Enlargement Ratio CS CS CS 98 100 98 LG Legal size 8 5 14 inches LG LG 98 100 98 LT Letter size 8 5 11 inches LT A4 LT 98 100 94 98 LD Ledger size 12 15 5 inches LD LD 98 100 98 A5 14 8 21 cm A5 A5 98 100 98 B5 18 2 x 25 7 cm B5 A5 B5 98 100 81 98 Continued on next page ...

Page 99: ... Set 2 31 Source Size Indicator Target Size Indicator Reduction Enlargement Ratio A4 21 29 7 cm A4 LT B5 A5 A4 98 100 94 86 70 98 B4 25 7 36 4 cm B4 B5 A4 B4 98 100 70 81 98 A3 29 7 42 cm A3 A4 B4 A3 98 100 70 86 98 ...

Page 100: ...om the printer s control panel Notes_____________________________________________________________________ The RAM DISK is set from the printer s user memory The printer s printing speed may therefore drop or insufficient memory errors result depending on the value of the RAM DISK setting RAM DISK functions cannot be used if an optional hard disk unit is installed Setting the RAM DISK Size 1 Press ...

Page 101: ...cancel the setting 6 Once the desired RAM DISK size is displayed press the ENTER key 7 Press the EXIT key Then turn the printer s power off and on again The setting will be activated after restart RAM DISK Operations The following operations are available with the RAM DISK Read Data Write Data Delete Data Print a List of Data Names Print Accumulated VMB Data Print VMB List Except for printing accu...

Page 102: ...mber where the data is stored using the printer s control panel or an optional barcode reader Note______________________________________________________________________ If all the data in a virtual output tray is printed all data in that tray will be deleted If printing is halted by pressing the CANCEL key during printing data in that tray will not be deleted Data is not deleted unless all data in...

Page 103: ... performed at the time data is sent Sent data accumulates in the virtual output trays of the RAM DISK For details on printing accumulated data please see the next item Print Accumulated VMB Data This function prints VMB data accumulated in a virtual output tray 1 Select RAM DISK mode on the printer s Mode Select Menu and display Print VMB data Tray The VMB tray number will appear in the location m...

Page 104: ...ppear in the location marked by s Print VMB data Tray 2 Pressing the ENTER key will cause a to flash Print VMB data Tray 3 Each time the or keys are pressed the VMB data display will change Press the CANCEL key if you want to halt printing The display will disappear 4 If a password is set for the VMB data you want to print the message display will change to User ID 00001 and the printer will stand...

Page 105: ...r to Ready status Note that the password entered here is reset returns to 00001 when this mode is exited Print VMB Accumulated Data List This feature prints a list of VMB data accumulated in the RAM DISK 1 Display List of VMB List of VMB 2 Pressing the ENTER key will cause a to flash List of VMB Press the CANCEL key if you want to halt printing The display will disappear 3 Pressing the ENTER key w...

Page 106: ...he virtual mail box list A mark is shown with the bin number for virtual output trays which contain data If a password is set for a virtual output tray there is no barcode shown for that virtual output tray Also FULL will be shown for virtual output trays for which there was an error when data was sent to them A VMB ERROR LOG will be printed when data from such a virtual output tray is printed ...

Page 107: ...rcode for Output 1 in the upper right using the barcode reader and then select the barcode for the virtual output tray you want to print If you want to delete the data in a tray select Delete 2 also in the upper right and then select the barcode for the virtual output tray you want to delete Note that all data in the tray will be deleted For detailed operating procedures for the barcode reader ple...

Page 108: ...emory card conforming to JEIDA Ver 4 2 PCMCIA Ver 2 1 can be written or formatted by this printer It is possible to set the partitions on the memory card which you wish to execute for the printer at power on by using the PRESCRIBE 2e FRPO I0 command For details on the FRPO command please read the Programming Manual on the supplied CD ROM A font card can be read from the control panel or read autom...

Page 109: ...hat its power is off when inserting or removing a memory card Do not insert a memory card into the slot with undue force Do not bend a memory card Do not drop a memory card or subject them to shock Do not splash water or other liquids on a memory card Do not place a memory card near fires or heat sources Do not subject a memory card to direct sunlight Store a memory card in their protective case w...

Page 110: ...nter when the printer s power is turned on The operation described here is performed while the message display reads Ready 1 Check that the font card is inserted into the memory card slot Bring up the menu Read fonts on the message display This display only appears if a font card is inserted 2 Press the ENTER key will appear Press the CANCEL key to stop reading fonts 3 Pressing the ENTER key again...

Page 111: ..._________________________________________________________ Macro data on a memory card has no effect on printer memory 1 Check that the memory card containing macro data is inserted Bring up the menu Read macro on the message display This display only appears if a memory card containing macro data is inserted 2 Press the ENTER key will appear Press the CANCEL key to stop reading macro data 3 Pressi...

Page 112: ...ions from a Memory Card Specified data partitions on a memory card can be read into printer memory 1 Bring up the menu Read data on the message display This display only appears if there is data on the memory card 2 Press the ENTER key will flash 3 You can scroll through data names on the memory card one by one by pressing the key Press the CANCEL key to stop reading data 4 Press the ENTER key whi...

Page 113: ...rtition list Check that the memory card can be written that write protection is released 1 Bring up the menu Write data on the message display 2 Press the ENTER key will appear 3 Pressing the ENTER key again will cause Processing to appear in the message display followed by Waiting Press the CANCEL key to cancel writing data 4 With the printer now set send data from the computer to the printer Exa...

Page 114: ... can be used to check the name partition name under which data was written and confirm that it was written properly S l o t n u m b e r Slot name for the memory card only A is supported Data type Data type only 2 is supported Partition name Name of the partition data written Write data length Size of the partition data written in units of bytes After printing is finished the message display will r...

Page 115: ...l this operation 4 Press ENTER key while the data name you wish to delete is shown The message display will change to Processing and the printer will automatically print a partition list Use this to check that the specified partition has been deleted properly After the partition list is printed the message display will return to Ready Formatting Memory Card It is necessary to first format a new me...

Page 116: ...ory card formatting information example below after initialization is finished Use this to check that the memory card has been formatted properly Slot number Slot name for the memory card only A is supported Card size The overall memory capacity of the card in units of bytes Data size The amount of data available to the system Remaining Size The remaining amount of available memory on the memory c...

Page 117: ...f the memory card inserted in the memory card slot 1 Bring up the menu List of Partitions on the message display 2 Press the ENTER key will appear Press the CANCEL key to cancel printing 3 Pressing the ENTER key again will cause printing to start After this information is printed the message display will return to Ready ...

Page 118: ..._______________________________ Remaining Size in the partition list indicates the amount of remaining memory on the memory card Since the system uses about 70 bytes to write a piece of data on the memory card the actual available memory on the card is a little less than that displayed ...

Page 119: ... user to define and select customized paper types The following types of paper can be set For details on paper please see Appendix B Cassette Media Type and Custom Settings Media Type Paper Type MP tray Cassette EF Envelope feeder Duplex path MP tray available only in Cassette mode Plain 1 1 1 1 Transparency 1 2 2 2 Preprinted 1 1 1 1 Labels 1 2 1 2 Bond 1 1 1 1 Recycled 1 1 1 1 Vellum 1 2 2 2 Rou...

Page 120: ...Then use the and keys to display the Cassette 1 type Paper handling Cassette 1 type Plain 2 Pressing the ENTER key will cause a to flash Press the or keys to display Recycled Cassette 1 type Recycled Press the CANCEL key if you want to cancel the setting The display will disappear 3 Pressing the ENTER key will cause the to disappear Pressing the EXIT key will exit the setting The same procedure ca...

Page 121: ...lect Menu and press the 4 key Then use the and keys to display Custom setup Paper handling Custom setup Custom 2 Pressing the ENTER key will cause a to be displayed Press the or keys to select the paper type see page 2 51 that you want to customize and then press the ENTER key Custom setup Custom Note______________________________________________________________________ Note that if you change the...

Page 122: ...aper thickness Fuser mode Vellum Low Middle default High Sets the temperature for the fusing unit Duplex path only when the paper type is Custom Enable default Disable Selects duplex printing on off when a AD 31 is installed setting active only for the selected paper type Display the submenu to be set and press the ENTER key A will flash Press the or keys to select the desired parameter Paper weig...

Page 123: ...in the table below In addition all paper type settings made using Custom setup can be reset to the default values shown in the table below using the Reset custom setup menu Paper Type Plain Trans parency Pre printed Labels Bond Recycled Vellum Rough Letter head Color Pre punched Envelope Card stock Custom Vellum 1 Low 1 1 1 1 Middle 1 1 1 1 High 1 1 1 1 1 Paper weight Light Thin 1 Normal 1 1 1 1 1...

Page 124: ... minutes Once the set time arrives the printer will display Sleeping and all indicators will go out This minimizes the amount of energy used Pressing a key on the control panel opening and closing a cover or sending data to the printer while it is displaying Sleeping will cause the printer to display Please wait and it will begin warming up After it warms up the printer s ON LINE indicator will li...

Page 125: ...a to flash 2 Send data to be dumped to the printer while the is flashing 3 Pressing the ENTER key again will print the corresponding pages of dumped data Once the dumped data you require has been output it is possible to cancel the printing of any further dumped data by taking the printer offline by pressing the ON LINE key and then pressing the CANCEL key 4 Once all data has been received the mes...

Page 126: ...age to find out the current mode Note______________________________________________________________________________ Set the print density to 03 when setting the KIR 2 mode For details on print density see page 2 62 You can look at the check line the last line on a status page to make the optimum KIR 2 mode setting Please refer to the table on the next page The KIR 2 setting is Off The KIR 2 settin...

Page 127: ...rtical stripes The KIR 2 mode currently set is too strong Set the KIR 2 mode to Off See the Mode Select Menu at the end of this manual White vertical stripes The KIR 2 mode currently set is too weak Set the KIR 2 mode to On See the Mode Select Menu at the end of this manual KIR 2 Checking Lines Status page ...

Page 128: ...e page so as to save your printing costs The factory setting is off Notes_____________________________________________________________________ Ecoprint status varies depending on the feed direction of the paper and the print direction The Ecoprint setting has no effect on the print speed Ecoprint is Off default Ecoprint is On ...

Page 129: ...s Resource prot you can select from two resource protection modes as follows Resource prot Permanent In this mode the printer stores fonts macros symbol sets etc in memory that were downloaded as permanent PCL resources All temporary resources are lost when the emulation mode is changed from HP LJ 5M 5Si to another or vice versa Resource prot Perm Temp In this mode the printer stores both permanen...

Page 130: ...e the 03 setting For details on adjusting the KIR 2 mode see page 2 58 Setting the Audio Warning Buzzer In addition to the message displayed when the paper supply is exhausted or when paper jamming occurs an audio warning is made to sound This is useful for example when the printer is in a location some distance from the user The audio alarm is set to On when leaving the factory The buzzer will so...

Page 131: ...ort beeps Clean printer Press CONTINUE short beeps Option stacker path error short beeps Option Stacker paper full short beeps Face down tray paper full short beeps Option tray paper full short beeps Remove paper Option tray short beeps Remove Opt Stacker paper short beeps Load paper source short beeps Load Cassette short beeps Memory overflow Press CONTINUE short beeps Continued on next page ...

Page 132: ...NTINUE short beeps HARDDISK error Press CONTINUE short beeps RAM DISK error Press CONTINUE short beeps Opt ROM error Press CONTINUE short beeps Add Staples Press CONTINUE short beeps Set paper Press CONTINUE short beeps Add paper long beeps Low These error messages are displayed if the relevant option is fitted The number displayed will vary depending on the error Please refer to Chapter 5 ...

Page 133: ...ting manuals accompanying the various optional equipment Notes_____________________________________________________________________ If you wish to cancel the data being processed while the audio alarm is sounding press the CANCEL key twice Firstly the audio alarm will be turned off and then the data processing will be canceled After the audio alarm has been set to Off even if the PRESCRIBE 2e FRPO...

Page 134: ...ter 3 Fonts This chapter describes the types of fonts you can use with the printer including the printer s resident and KPDL fonts and symbol sets Bitmap and Scalable Fonts 3 2 List of Fonts 3 3 Symbol Set 3 8 ...

Page 135: ...s The printer accepts as many downloadable fonts as its user available memory permits Bitmap fonts A bitmap font is made of a fixed bit pattern This pattern is stored in a special format for use in the printer Bitmap fonts have a fixed height size for each character Therefore different font sets are required for different font sizes For example Dutch801BM10 Roman is a 10 point font and Dutch801BM8...

Page 136: ...dent fonts Bitmap Fonts The printer has 80 resident bitmap fonts Note that all resident bitmap fonts include the letters BM in the typeface name Scalable Fonts The printer has 45 resident scalable fonts These fonts include the letters SWC or SWM in the typeface name and are equivalent to HP LaserJet fonts KPDL Fonts The printer has 35 KPDL fonts The KPDL fonts are Adobe PostScript Type 1 compatibl...

Page 137: ...Chapter 3 Fonts 3 4 Resident Scalable Fonts 1 ...

Page 138: ...List of Fonts 3 5 Resident Scalable Fonts 2 ...

Page 139: ...Chapter 3 Fonts 3 6 KPDL Fonts 1 ...

Page 140: ...List of Fonts 3 7 KPDL Fonts 2 ...

Page 141: ...ecause the printers the page printer emulates have a number of their own symbol sets for printing in different languages and other purposes Most of those symbol sets are the same regarding the letters of the alphabet digits and basic punctuation marks but they differ considerably in their special symbols which lie in the upper half of the character code table consisting of character codes 128 thro...

Page 142: ...ID Symbol set 4 0D ISO 60 Norway 9 0I ISO 15 Italian 14 0N ECMA 94 Latin 1 19 0S ISO 11 Swedish 21 0U ISO 6 ASCII 37 1E ISO 4 U K 38 1F ISO 69 France 39 1G ISO 21 Germany 53 1U US Legal 83 2S ISO 17 Spain 277 8U HP Roman 8 341 10U PC 8 373 11U PC 8 D N 405 12U PC 850 ...

Page 143: ... 11 Sweden 21 0U ISO 6 ASCII 37 1E ISO 4 U K 38 1F ISO 69 France 39 1G ISO 21 Germany 53 1U US Legal 78 2N ISO Latin 2 83 2S ISO 17 Spain 173 5M PS math 174 5N ISO Latin 5 180 5T Windows Latin 5 202 6J MS publishing 206 6N ISO Latin 6 234 7J Desktop 269 8M Math 8 277 8U HP Roman 8 293 9E Windows Latin 2 298 9J PC 1004 308 9T PC Turkish Continued on next page ...

Page 144: ...alue SSET ID Symbol set 309 9U Windows 330 10J PS text 341 10U IBM PC 8 373 11U IBM PC 8 D N 394 12J Macintosh 405 12U IBM PC 850 501 15U Pi font 565 17U PC 852 Latin 2 620 19L Winbalt 629 19U Windows Latin 1 853 26U PC 775 ...

Page 145: ...enance This chapter explains how to maintenance the printer This only covers replacing the toner container and cleaning parts such as the main charger unit and paper feed unit Toner Container Replacement 4 2 Cleaning 4 10 ...

Page 146: ...e of 5 A4 or letter size landscape feed and with Ecoprint mode turned off the toner container will need replacing approximately once every 33 000 printed pages In the case of a new printer in which a toner container has been installed for the first time the number of pages that can be printed will be approximately 28 000 pages Toner Kit to be Used Name Toner for DP 28 3600 Series The toner kit is ...

Page 147: ...e to distance items such as floppy disks during toner container replacement Be sure to clean the inside of the printer along with replacing the toner container For details see Cleaning on page 4 10 Use of the original toner kits is highly recommended to prevent printer trouble and ensure the long life of the printer Replenishing Toner 1 Open the top cover Top Cover ...

Page 148: ... old toner container After removing it take care not to tilt the toner container 3 Cap the old toner container with the cap supplied in the new toner kit Toner Container Release Levers Old Toner Container Push the cap securely in place Be careful not to cap the new toner container by accident Old Toner Container ...

Page 149: ...catter Note______________________________________________________________________ Although the toner container is made from non harmful flammable material be sure to dispose of this waste according to local laws and regulations Plastic Waste Bag Old Toner Container CAUTION Do not incinerate toner and toner containers Dangerous sparks may cause burn ...

Page 150: ...rom the toner kit Shake the toner container five times or more with the protective seal facing up as shown in the figure in order to thoroughly mix the toner inside 6 Carefully remove the protective seal Shake five or more times Protective Seal Protective Seal ...

Page 151: ...leased as shown in the figure If not positioned to the right slide them to the right until they stop 8 Align the ends of the toner container with the grooves to the left and right inside the printer as shown in the figure and install Toner Container Release Levers Positioned to the right New Toner Container Grooves ...

Page 152: ...rrect position and push forcefully on the top of the toner container as shown in the figure 10 After the toner container is installed slide the two toner container release levers to the left position fixed as shown in the figure Toner container release levers Positioned to the left ...

Page 153: ...Toner Container Replacement 4 9 11 Close the top cover ...

Page 154: ...__ If the toner container has been replaced when the message Replace Toner Clean printer was displayed the message Clean printer Press CONTINUE will be displayed after replacement After cleaning the inside of the printer following the procedure shown below press the CONTINUE key the message will disappear and the printer will be ready for printing WARNING For safety purposes ALWAYS remove the powe...

Page 155: ... according to the following procedure 1 Open the printer s front cover 2 Pull the cleaning knob green located on the main charger unit slowly in and out a few times as shown in the figure This cleans the charger wire inside the unit Cleaning Knob green Front Cover ...

Page 156: ...is changed 1 Take the grid cleaner from protective bag in the new toner kit and remove the cap Note______________________________________________________________________ The grid cleaner pad is impregnated with water Clean this part quickly to prevent the pad from drying out Cap Pad Grid cleaner Protective Bag ...

Page 157: ...aching the grid cleaner slightly lift the main charger unit and repeat the action of slowly pulling the cleaning knob in and out at least five times This will clean the grid inside the main charger unit Grid Cleaner 3 Pull in and out at least five times 1 Lift slightly 2 Pull as far as possible Main Charger Unit ...

Page 158: ...r 4 Maintenance 4 14 4 When the grid is clean remove the grid cleaner from the printer and dispose of it The grid cleaner is not re usable 5 Close the front cover This ends the charger unit cleaning procedure ...

Page 159: ...er feed unit according to the following procedure 1 Open the printer s front cover 2 Turn the lock lever counterclockwise as shown in the figure to release the feed unit Fuser Unit Front Cover CAUTION Wait a while after turning the printer s power to allow the fuser unit to cool about 20 minutes Do not touch the fuser unit as this may result in a burn injury ...

Page 160: ...Chapter 4 Maintenance 4 16 3 Grasp the handle on the paper feed unit and slowly pull it out Lock Lever Paper Feed Unit Handle ...

Page 161: ... two or three times as shown in the diagram using the cleaning brush housed in the front panel of the paper feed unit Return the cleaning brush after you have finished using it Cleaning Brush Paper Feed Unit Cleaning Brush Transfer Roller Transfer Roller Seperator saw toothed ...

Page 162: ... the cleaning cloth included in the toner kit Note______________________________________________________________________ Be careful not to touch the transfer roller during cleaning as this may adversely affect print quality Registration Roller Metal Cleaning Cloth Paper Ramp Transfer Roller Black Paper Feed Unit ...

Page 163: ...ng 4 19 6 When you have finished cleaning the paper feed unit push it back in until you feel it catch in place 7 Turn the lock lever clockwise as shown in the figure to securely lock the feed unit Lock Lever ...

Page 164: ...Chapter 4 Maintenance 4 20 8 Close the printer s front cover ...

Page 165: ... This chapter explains how to handle printer problems which may occur If a problem cannot be corrected please contact your dealer General Guide 5 2 Print Quality Problems 5 4 Indicators and Messages 5 8 Correcting a Paper Jam 5 19 ...

Page 166: ...y the problem may be power related Look through the items below and check anything that seems appropriate Lit See the appropriate item below Check the print quality of a status page if one can be printed No problem There may be a problem in the connection with the computer Look through the items below and check anything that seems appropriate There is a problem See the section on Print Quality Pro...

Page 167: ...he printer prints a status page but data from the computer is not being printed normally Check the interface cable Connect both ends of the interface cable securely Try replacing the printer cable For details on the parallel interface of this printer see Appendix C Check program files and application software Try printing another file or using another print command If the problem occurs only with ...

Page 168: ...ms such as blank output shown in the table below The troubleshooting procedure for each type of problem is given below If the checks explained in this section do not solve the problem please contact your dealer Printed Results Corrective Action All black printout Please contact your dealer Continued on next page ...

Page 169: ...e charger wire using the green cleaning knob See Chapter 4 Black or white vertical streaks Check the message in the message display If the Toner low message is displayed and the toner indicator is flashing See Chapter 4 Clean the charger wire Open the printer s front cover and clean the charger wire using the green cleaning knob See Chapter 4 Continued on next page ...

Page 170: ...hapter 2 Try setting toner control to high density See Chapter 2 If the Toner low message is displayed and the toner indicator is flashing install a new toner kit See Chapter 4 Clean the charger wire Open the printer s front cover and clean the charger wire using the green cleaning knob See Chapter 4 Grey background Check the control panel If the Toner low message is displayed and the indicator is...

Page 171: ...f the paper Check the transfer roller Pull out the paper feed unit and check whether the transfer roller is dirty If so print several pages to eliminate the dirt Check the paper feed unit Pull out the paper feed unit and check whether the inside of the printer is soiled with toner If so wipe it clean using the supplied cleaning cloth Characters out of position Check the file or program See if the ...

Page 172: ...e paper cassette or multi purpose tray Add paper to the paper feed source See Chapter 1 Lit This indicates either the current paper feeder or the paper output point Flashing A paper jam has occurred in the optional duplex printing unit AD 31 Remove the paper jam referring to the instruction manual for the AD 31 Lit An optional duplex printing unit AD 31 has been attached and the printer is printin...

Page 173: ...maximum of three feeders are installed the upper feeder is 1 the middle feeder is 2 and the bottom feeder is 3 Face down tray paper full The face down tray has become full You must remove all printed pages from the face down tray The face down tray can hold approximately 500 sheets Add paper paper source paper size media type The paper source is out of paper Add paper to the paper cassette or mult...

Page 174: ... in the cassette is different to the size specified by the application software or by PRESCRIBE 2e command Put paper of the specified size into the cassette represents the cassette number If the CONTINUE key is pressed printing will be resumed However if more than one sheet is to be printed the same message will again be displayed from the second sheet onward You can abandon printing by pressing t...

Page 175: ...rface installed on the printer HARDDISK error20 Install the harddisk unit into the OPT2 slot This message is displayed when the optional harddisk unit is accidentally installed into the OPT1 slot Be sure to install the harddisk unit in the OPT2 slot Be sure to turn off the printer s power before removing the incorrectly installed harddisk RAM DISK error Press CONTINUE Check the error code displaye...

Page 176: ...e maximum limit and no more data can be saved Clean up the job or raise the maximum limit 98 MPS There was a page which could not be read out within a job the job is destroyed 99 MPS No job in the virtual bin specified for output or that page is missing Virtual Mail Box full The virtual mail box area is full Print out accumulated VMB data If the VMB function is being implemented by RAM DISK increa...

Page 177: ... kit LY 30 needs to be replaced Replace the maintenance kit since the total number of printed pages has reached 350 000 Contact the licensed dealer from which you purchased the printer or service outlet The maintenance kit includes a drum unit developer unit and so on Unsupported External Device An unsupported option hardware has been installed Be sure to install proper option hardware compatible ...

Page 178: ...fonts and or macros or expand the printer s memory Note After this message has been displayed Page protect mode will be on To maintain optimum use of memory during printing display Page protect from the mode select menu and re select Auto Press the CONTINUE key to print data as far as it was stored You can abandon printing by the CANCEL key KPDL Error Press CONTINUE Current print processing cannot...

Page 179: ...the ready state and the battery of the memory card installed in the printer is low You can still enter the memory card mode but the battery should be changed as soon as possible Battery error MEMORY CARD Insert a new battery in the memory card This message appears when the printer is in the ready state and the battery in the memory card is missing or completely dead Memory card operations are not ...

Page 180: ...the data names on the memory card 02 The memory card does not meet specifications This memory card cannot be used by this printer Insert a memory card which can be used by this printer See Memory Card of Chapter 2 03 The memory card is not supported by this printer Only JEIDA Ver 4 2 PCMCIA Ver 2 1 memory card can be used by this printer 04 The card is an S RAM or flash card which cannot be used b...

Page 181: ...es 13 through 18 apply only to a flash memory card Read fonts Failed The font cannot be read due to insufficient memory A download font could not be loaded into printer memory due to insufficient available printer memory Either remove unnecessary download fonts and or macros or expand the printer s memory I F occupied The interface selected is currently being used The interface is secured while th...

Page 182: ... when any key is pressed when a timeout occurs or when subsequent data is received Expand printer memory to avoid this error Processing PAR 600 A4 Processing PAR 300 A4 600 dpi processing cannot be performed due to insufficient memory When 300 flashes in the resolution indicator even though the printer was set to 600 dpi the printer automatically set resolution to 300 dpi due to insufficient memor...

Page 183: ... In this example paper is jammed in the paper feeder C paper feed unit H and in the upper cassette 1 The corrective action to take in cases like this is explained using actual examples beginning from page 5 23 The meanings of symbols appearing on the message display and the corresponding locations of paper jams are given in the table on the next page Be sure to correct paper jams according to the ...

Page 184: ...eeder ST 1000 E Optional paper feeder ST 1000 F Optional paper stacker F 8118 F 8130 or AS M8111 G Face up output tray Face down output tray H Paper feed unit I Optional duplex printing unit AD 31 1 Cassette 1 2 Cassette 2 3 Cassette 3 4 Cassette 4 5 Cassette 5 6 Cassette 6 The indicator on the printer s front panel also flashes the location of paper jams F C D E A label titled Locating and Correc...

Page 185: ... page take corrective action according to the table on the next page After removing all jammed paper the printer will automatically resume printing Fuser unit CAUTION Pull out the paper feed unit and wait a while to allow the fuser unit to cool Do not touch the fuser unit as this may result in a burn injury WARNING Take care not to leave any small pieces of paper in the printer when removing paper...

Page 186: ...paper See Figure 5 2 Check the face down output tray If printing stops before a page is completely output carefully remove that sheet of paper H Check the paper feed unit Open the front cover and carefully pull out the paper feed unit as far as it will go If paper is jammed in the registration rollers remove it by the easiest means possible See Figure 5 3 Pull jammed paper out of the fuser unit in...

Page 187: ...ng care of this paper jam Notes____________________________________________________________________ Sometimes the page on which the paper jam occurred will not be re printed depending on the location of the paper jam Note that your hands may become dirty from unfused toner when removing paper jams Frequent occurrence of paper jams may indicate you are using a paper specification which does not sui...

Page 188: ...Chapter 5 Troubleshooting 5 24 Figure 5 1 Paper jam in paper feeder unit Figure 5 2 Paper jam in face up tray Printer s Side Cover Left Face Up Tray Paper Feeder s Side Cover ...

Page 189: ...Correcting a Paper Jam 5 25 Figure 5 3 Paper jammed in paper feed unit Registration Roller Paper Feed Unit Open this cover first ...

Page 190: ...___________________________________________________________ When removing jammed paper be careful not to touch the separator located on the back side of the fuser unit cover with your hands Grasp the tab green to open Fuser Unit Cover Tab green Press down these two levers green when paper is hard to pull out Fuser Unit Cover Separator ...

Page 191: ...6 1 Chapter 6 Symbol Set Tables The following tables show all the characters included in the most common symbol sets available with the five emulations ...

Page 192: ...Chapter 6 Symbol Set Tables 6 2 HP LaserJet 5M Symbol Sets LaserJet 5M HP Roman 8 8U LaserJet 5M ECMA 94 Latin 1 0N ...

Page 193: ...Jet 5M Symbol Sets 6 3 LaserJet 5M US Legal 1U LaserJet 5M IBM PC 8 10U To have the printer print the characters of decimal numbers of 7 through 15 and 27 set the printer to the HP PCL transparent mode ESC p X ...

Page 194: ...50 12U To have the printer print the characters of decimal numbers of 7 through 15 and 27 set the printer to the HP PCL transparent mode ESC p X To have the printer print the characters of decimal numbers of 7 through 15 and 27 set the printer to the HP PCL transparent mode ESC p X ...

Page 195: ...HP LaserJet 5M Symbol Sets 6 5 LaserJet 5M ISO Latin 6 6N LaserJet 5M PS Math 5M ...

Page 196: ...Chapter 6 Symbol Set Tables 6 6 LaserJet 5M PS Text 10J LaserJet 5M Math8 8M ...

Page 197: ...HP LaserJet 5M Symbol Sets 6 7 LaserJet 5M Pi font 15U LaserJet 5M MS publishing 6J ...

Page 198: ...Chapter 6 Symbol Set Tables 6 8 LaserJet 5M Windows 9U LaserJet 5M Desktop 7J ...

Page 199: ...HP LaserJet 5M Symbol Sets 6 9 LaserJet 5M ISO Latin 2 2N LaserJet 5M ISO Latin 5 5N ...

Page 200: ...Chapter 6 Symbol Set Tables 6 10 LaserJet 5M WinBalt 19L LaserJet 5M PC775 26U ...

Page 201: ...HP LaserJet 5M Symbol Sets 6 11 LaserJet 5M PC 1004 9J LaserJet 5M Windows Latin 1 19U ...

Page 202: ...Chapter 6 Symbol Set Tables 6 12 LaserJet 5M Windows Latin 2 9E LaserJet 5M Windows Latin 5 5T ...

Page 203: ...HP LaserJet 5M Symbol Sets 6 13 LaserJet 5M PC 852 Latin 2 17U LaserJet 5M PC Turkish 9T ...

Page 204: ...Chapter 6 Symbol Set Tables 6 14 Macintosh 12J ...

Page 205: ...HP LaserJet 5M Symbol Sets 6 15 LaserJet 5M International Characters ...

Page 206: ...A 1 Appendix A Printer Specifications ...

Page 207: ...ller PowerPC 740 233 MHz Main memory 16 MB expandable up to 64 MB with two SIMM slots Supported operating systems Windows 3 1 Windows 95 98 Windows NT Supported protocols IPX SPX TCP IP DLC Interfaces High speed bidirectional parallel interface 1 Serial interface RS 232C RS 422A 1 Optional interface slot 1 Optional interface hard disk slot 1 Memory card slot Type I slot JEIDA ver 4 2 PCMCIA Ver 2 ...

Page 208: ...0 5 F Humidity 20 to 80 RH Optimum conditions 20 C 68 F 65 RH Altitude Max 2000m 6500 feet Power supply 120 V 60 Hz max 10 A U S A Canada 220 240 V 50 60 Hz max 5 A European countries Max allowable voltage fluctuation 10 Max allowable frequency fluctuation 2 Power consumption Max 1200 W During normal operations 825 W During standby 220 W During sleep mode 31 W Operating noise in accordance with IS...

Page 209: ...B 1 Appendix B Paper Selection ...

Page 210: ...sure to use copy paper standard paper used in standard dry PPC photocopiers Note______________________________________________________________________ Some recycled paper does not meet the necessary specifications for use in this printer due to conditions such as stored water and pulp content Before purchasing recycled paper test a sample on the printer and check that printing quality is satisfact...

Page 211: ...76 inches Squareness of corners 90 0 2 Moisture content 4 to 6 Pulp content 80 or more Note______________________________________________________________________ Consult with your dealer before purchasing any specially treated paper or special application paper We bear absolutely no responsibility for accidents resulting from the use of inappropriate paper which does not meet the specifications li...

Page 212: ...ad to illegible printing misfeeding and paper jams and can shorten the life of the printer Select paper which has as smooth and even a surface as possible Note that use of paper with a surface coating or other surface treatment may damage the drum or fuser unit Composition Do not use paper that has been coated or surface treated and contains plastic or carbon The heat of fusing can cause such pape...

Page 213: ... 210 mm JIS B4 257 364 mm JIS B5 182 257 mm Ledger 11 17 inches Letter 8 5 11 inches Legal 8 5 14 inches Other sizes of paper can be fed from multi purpose tray The minimum size of fed paper is 80 148 mm 3 1 5 8 inches The maximum size is 297 450 mm 11 7 17 7 inches Printing position adjustment is required Smoothness Although it is important to use paper with a smooth and even surface do not use p...

Page 214: ...roblems with paper jams The proper thickness is 0 086 to 0 110 mm 3 4 to 4 3 mils Moisture Content Moisture content is defined as the percent ratio of moisture to the dry mass of the paper Moisture can affect feedability electrostatic properties and toner fusing characteristics The moisture content of the paper varies with the relative humidity in the room When the relative humidity is high and th...

Page 215: ... other if it is stored unwrapped Paper will curl slightly upward when it passes through the fuser unit Load the paper with its natural curl downward so that it will come out flat Some paper also has a front and back surface If this is indicated on the paper s packaging be sure to load the paper into the cassette face down Electrostatic properties During the printing process the paper is electrosta...

Page 216: ...ect again humidity Specially treated paper We recommend that you avoid using paper listed below which has been specially treated even if it meets basic specifications If you wish to use such paper test a sample on the printer and check that printing quality is satisfactory before purchasing Paper with a glossy finish Paper with sections cut out Paper which is embossed ...

Page 217: ...he MP multi purpose tray or optional envelope feeder EF 100 Since the composition and quality of special paper vary considerably special paper is more likely than white bond paper to give trouble during printing Special paper may be used with this printer if it meets the following conditions Note that these types of paper differ greatly in their construction and quality resulting in an increased c...

Page 218: ...of the printer s fusing process approximately 200 C 392 F and do not use paper with any kind of surface treatment such as the type of paper commonly used for calendars Overhead Projection OHP Film OHP film must be able to withstand the heat of fusing during the printing process Specifications are as follows OHP Film Specifications Item Specification Tolerance of heat Must be able to withstand the ...

Page 219: ... of even thickness due to their folded construction It therefore may not be possible to print evenly on an envelope surface in some cases Envelopes which are particularly thick may wrinkle as they come out of the printer Test a sample envelope on the printer and check that printing quality is satisfactory before purchasing Envelopes with exposed adhesive cannot be used regardless of their type Env...

Page 220: ...ar or backing sheet holds the label until use Due to the complexity of its composition adhesive backed label paper is particularly likely to give trouble in printing Top sheet white bond paper Adhesive Carrier sheet Adhesive back label Adhesive label paper must be entirely covered by its top sheet with no spaces between the individual labels Labels with spaces in between are apt to peel off causin...

Page 221: ... ream Composite weight 104 to 151 g m 2 28 to 40 lbs ream Thickness of top sheet 0 086 to 0 107 mm 3 9 to 4 2 mils Composite thickness 0 115 to 0 145 mm 4 5 to 5 7 mils Moisture content 4 to 6 composite Note______________________________________________________________________ Printing quality and possible trouble when printing label are entirely the responsibility of the user ...

Page 222: ... in the laser printer s parallel RS 232C RS 422A interfaces It also lists pin assignments signal functions timings connector specifications and voltage levels The RS 232C RS 422A protocols are also covered Finally it explains the use of the printer in a multi computer environment ...

Page 223: ...___ Use a parallel printer cable that complies with the IEEE1284 standards Nibble high default High speed data communication is used in compliance with the IEEE 1284 standard Ordinarily you should leave this setting unchanged Auto The printer automatically changes its communication mode to the one the host computer is currently using Normal The printer uses the communication method described by to...

Page 224: ...signments Pin In out Description 1 In Strobe nStrobe 2 In Data 0 Data 1 3 In Data 1 Data 2 4 In Data 2 Data 3 5 In Data 3 Data 4 6 In Data 4 Data 5 7 In Data 5 Data 6 8 In Data 6 Data 7 9 In Data 7 Data 8 10 Out Acknowledge nAck 11 Out Busy Busy 12 Out Paper Empty PError 13 Out On Line Select Select 14 In Auto feed nAutoFd 15 Not connected 16 0V DC 17 Chassis GND 18 5 V DC 19 Ground return 20 Grou...

Page 225: ... Strobe nStrobe Pin 1 A negative going Strobe pulse causes the printer to read and latch the data on the Data 0 1 to Data 7 8 signal lines Data 0 1 to Data 7 8 Pins 2 to 9 These eight signals form the data byte sent from the host computer to the printer Data 7 8 is the most significant bit Acknowledge nAck Pin 10 This negative going pulse acknowledges the previous character received by the printer...

Page 226: ...e signals are not used unless enabled by the FRPO command O2 parameter Auto Feed nAutoFd Pin 14 This signal is used in the Epson version of the Centronics interface to receive a carriage return In high speed mode it is used as an interrupt 5 V DC Pin 18 This line is connected to the printer s 5 V DC line 5 V 0 5 V 250 mA Serial and Parallel total maximum fused Prime nInit Pin 31 This signal is use...

Page 227: ... line is not used Power Ready Pin 35 This signal is high when the printer s power is on Select In NSelectIn Pin 36 This signal is used in some versions of the Centronics interface to enable the computer to force the printer on line In high speed mode it is used as an interrupt ...

Page 228: ...Signal Pin Assignments Pin In out Signal Description 1 FG Frame ground 2 Out TXD Transmit Data 3 In RXD Receive Data 4 Out RTS Request To Send 5 In CTS Clear To Send 6 In DSR Data Set Ready 7 SG Signal Ground 11 5 V DC Reserved 20 Out DTR Data Terminal Ready Brief descriptions of the signals follow FG Frame Ground Pin 1 This pin is connected directly to the printer frame TXD Transmit Data Pin 2 Th...

Page 229: ...ter to send each signals with a signal ground 5 V DC Pin 11 This line is connected to the printer s 5 V DC line 5 V 0 5 V 250 mA Parallel and Serial total maximum fused DTR Data Terminal Ready Pin 20 This output is used as a buffer nearly full handshake line It is held high above 3 volts when the buffer can accept more data RS 232C Interface Voltage Levels The voltage levels of the interface signa...

Page 230: ...uipped with an RS 422A serial interface Note______________________________________________________________________ The changing of the main circuit board jumper connector should be carried out only by an authorized dealer or a certified technician We shall not be liable for damage due to improper changing of this main circuit board jumper connector Note_____________________________________________...

Page 231: ...ng the rear panel from the Printer 1 Turn the printer s power off Unplug the printer s power cable and disconnect the printer s interface cable from the computer 2 Remove the six screws from the printer s rear panel and remove the panel Rear Panel ...

Page 232: ...am Referring to the diagram set this jumper in the position which matches the serial interface mode to be used In this example the jumper setting is changed from RS 232C to RS 422A 1 After completion of the above replace the rear panel and secure it with the screws Jumper Connector RS 232C Setting Position factory setting RS 422A Setting Position ...

Page 233: ...nu at the end of this document and print the service status page 3 Verify whether the setting is corrected by checking the status printed at the bottom of the page The following sample indicates that RS 422A is set RS4 If RS 232C is set RS2 appears Printer Status Page Interface Signals The pins in the printer s RS 422A interface connector carry the signals listed in Table C 3 Table C 3 RS 422A Sig...

Page 234: ... signal ground SDA Send Data Inverted Pin 9 SDB Send Data Pin 10 These pins carry asynchronous data sent from the printer to the computer differential output 5 V DC Pin 11 This line is connected to the printer s 5 V DC line 5 V 0 5 V 250 mA Serial and Parallel total maximum fused RS 422A interface voltage levels The interface signal voltage levels conform with the EIA RS 422A standard The differen...

Page 235: ...y They are indicated on the status printout They can be changed by the FRPO firmware reprogram command described in the Programming Manual The parameters and their identification codes are given below H1 Baud rate Parameter value Baud rate 12 1200 24 2400 48 4800 96 9600 19 19200 38 38400 57 57600 11 115200 The factory setting is 9600 baud H2 Data bits 7 or 8 factory set to 8 H3 Stop bits 1 or 2 f...

Page 236: ...logic 2 DTR DSR negative logic 3 XON XOFF 4 ETX ACK 5 XON XOFF recognized only as protocol The factory setting is 0 Note______________________________________________________________________ Since DTR DSR protocol is not used with the RS 422A standard select a parameter value other than 0 1 or 2 for the H5 setting when using the RS 422A interface H6 Buffer nearly full threshold This is a percentag...

Page 237: ... a continuous stream H8 Received data buffer size This is the size of the input buffer specified in units of 10K bytes The factory set value is 6 meaning 60K bytes PRESCRIBE 2e FRPO D0 command The PRESCRIBE 2e FRPO D0 command is provided to allow manipulating XON XOFF when an error has occurred on the serial interface The following table summarizes the error status corresponding to different D0 va...

Page 238: ...s a bare shield wire Solder all these shield wires together into a single bundle 3 Using a section of flat wire about 3 mm wide and 15 mm long connect the bundle of shield wires to the metal facing of the connector Check that the solder connections are secure 4 Desolder wires 2 and 3 then resolder them in crossed configuration Solder wire 2 to pin 3 and wire 3 to pin 2 Cover the solder joints with...

Page 239: ...w it in place 5 Plug the other end of the cable into the computer s RS 232C interface connector 6 Switch on the printer s power 7 The printer s RS 232C parameters are factory set to the following values Baud rate 9600 bps Data bits character length 8 bits Stop bits 1 Parity None The three RS 232C protocols are XON XOFF and DTR The printer performs all three of them simultaneously using positive lo...

Page 240: ...owing commands C MODE COM1 96 N 8 1 P C MODE LPT1 COM1 To test the interface then enter CTRL P C DIR CTRL P The software settings made by the procedures above are temporary On most computers permanent settings must be made with DIP switches If you want to use a different baud rate or change any of the other RS 232C parameters you can use the printer s FRPO firmware reprogram command See the Progra...

Page 241: ...11 CONTINUE key 2 10 Control keys 2 9 Control panel 2 2 Copy indicator 2 6 Custom setup 2 53 D DATA indicator 2 7 Dispose of the old toner container 4 5 Dumping received data 2 57 E Ecoprint 2 60 5 6 Emulation 2 21 2 25 2 28 Envelope 1 40 2 30 Error messages 5 14 EXIT key 2 10 Expanding memory 1 41 F Face up output tray 1 24 FEED key 2 9 Feed selection 2 15 First mode 1 38 Flash memory card 2 40 F...

Page 242: ...tion menu list 2 24 MP Multi purpose tray 1 36 O OHP film B 10 ON LINE indicator 2 7 ON LINE key 2 9 Online offline 2 16 Optional interface 2 4 Options vii Output tray 2 14 P Paper B 1 Paper feed cassette 1 19 Paper feed unit 4 15 Paper jam 5 19 Paper ramp 4 18 Paper size indicator 2 5 Paper specifications B 3 Paper stopper 1 20 1 24 Paper type 2 51 2 55 Paper weight 2 54 2 55 Parallel interface c...

Page 243: ...nector 1 25 C 13 Setup and connections 1 13 SIMM 1 41 Size reduction 2 25 2 29 Sleep timer 2 56 Source size 2 30 Special paper B 9 S RAM card 2 40 STACK key 2 9 STATUS key 2 10 Status page 2 20 Sub tray 1 37 Symbol set 3 8 T Target size 2 30 Toner container 1 8 4 2 Toner container release levers 4 4 Toner container replacement interval 4 2 Toner kit 1 8 4 2 Transfer roller 4 17 5 7 Troubleshooting...

Page 244: ...etting can be changed 5 Press the and key to select the desired setting 6 Press the ENTER key If you want to re enter a setting press the CANCEL key before pressing the ENTER key 7 Press the EXIT key This will enable currently selected settings These items willl not show unless the printer is installed with the applicable option unit kit Normal High Speed Auto Parallel I F Nibble high Data bits 8 ...

Page 245: ... 5Si KC GL Pen width Emulation KC GL KC GL Page set Pen 1 width 01 dot s Pen 1 width 01 dot s 2 On Print KPDL errs Off 2 1 Depending on the emulation selected the following set code sets are available 2 The printer can be set to print error data during KPDL emulation If this is set to On error data will be printed if trouble occurs during printing This is set to Off before leaving the factory 3 Yo...

Page 246: ... a corresponding error message is displayed When this is set to On printing is performed even if the actual paper size differs from the paper size given for the data 7 This menu is displayed only when Custom is selected Opt StackerMode On 5 6 MP tray mode First MP tray size A4 or Letter Override A4 LT Off Duplex mode None Cassette 1 type PLAIN Paper handling MP tray type PLAIN MP tray type Rough E...

Page 247: ...d increments up to 495 seconds 9 This is the total number of pages printed by the printer up to the present time 10 Although Auto is the default setting and this menu does not usually appear page protection mode will be forcibly set to on if a Print overrun Press CONTINUE error occurs due to insufficient printer memory Be sure to return this setting to Auto in order to maintain high printer memory...

Page 248: ...enus are for service personnel They should not be operated by the user Continued from previous page Perm Temp Off Permanent Buzzer On Resource prot Off Drum Print Status Page Developer Service 12 Print density 03 ...

Page 249: ...This machine has passed all quality controls and final inspection ...

Page 250: ...2825 West Story Road TEL 973 808 8444 Irving Texas 75038 5299 FAX 973 882 4401 TEL 972 550 8987 FAX 972 570 4704 Midwestern Region 225 Spring Lake Drive Dallas Parts Distribution Center Itasca Illinois 60143 National Training Center TEL 630 250 7447 2825 West Story Road FAX 630 250 8787 Irving Texas 75038 5299 TEL 972 659 0055 FAX 972 570 5816 MITA COPYSTAR CANADA LTD MITA COPYSTAR MEXICO S A DE C...

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