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The turnpiece was rotated past its normal range.
Troubleshooting: Installation (cont.)
If the interior assembly is not installed on the door, place the interior
cover over it. Align the hole in the turnpiece with the shaft.
The turnpiece should be able to rotate to the vertical position.
The triangular turnshaft should point up as shown.
If it cannot rotate to the vertical position,
use force
to rotate the
turnpiece clockwise until it clicks. The turnpiece should now be able to
rotate to the vertical position.
If the interior assembly is installed on the door, and the turnpiece cannot
rotate to a vertical position, perform the door handing process. See the
Installation and User Guide for more details.
If manual door handing still does not work, contact Customer Service.
Vertical
Vertical
61899 Rev 01
9 / 18
Technical Support
1-866-863-6584
www.kwikset.com
D
The turnpiece is upside down, or it cannot rotate to a vertical position.
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