KVM-TEC masterEASY Manual Download

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MANUAL

Summary of Contents for masterEASY

Page 1: ...master Easy FULL HD KVM EXTENDER OVER IP Tune in the easy KVM World Check out our Installation Channel kvm tec masterEASY Single in Copper Fiber Dual in Copper Fiber www kvm tec com MANUAL ...

Page 2: ...eo walls and much more and operate control the system with centralized management Network Environemt 1 or 10 Gbit bandwith IGMP Snooping for videosharing COLLABORATE with standard network components kvm tec Extender are compatible with standard network components and all kvm tec Extender can collaborate in real time with 60Hz in full HD or 4K resolution COMMUNICATE in your Switching System with ou...

Page 3: ...gs 45 3 7 1 Editing a keyboard layout 45 3 7 2 Editing keyboard shortcuts 46 3 7 3 USB share any key 47 3 7 4 Audio input gain 47 3 7 5 Using the power saving mode 48 3 7 6 Hiding System status menu 49 3 7 7 Change keyboard fallback modus 50 3 7 8 Lock menu 51 3 7 9 Mouse speed 52 3 7 10 Monitor sync strength 53 3 8 Update 54 3 8 1 Firmware update with Switching Manager Demoversion 54 3 8 2 Firmwa...

Page 4: ...g 74 4 4 Remote settings 75 4 4 1 Sampling Rate settings 75 4 5 PUSH GET List 76 4 6 Connecting disconnecting or selecting a current workplace connected devices 77 5 Troubleshooting First Aid 78 6 Maintance Care 80 6 1 Extender care 80 6 2 Disposal 80 7 Warranty 81 7 1 Standard warranty 81 table of content 7 2 Extended warranty 81 8 Cable requirements 82 8 1 Requirements for CAT5e 6 7 cables 82 8 ...

Page 5: ...ns Keep all safety information and instructions for future reference and pass them on to subsequent users of the product The manufacturer is not liable for cases of material damage or personal injury caused by incorrect handling or non compliance with the safety instructions In such cases the warranty will be voided This product is not intended for use by persons including children with restricted...

Page 6: ... or hit the product Unplug all connections before cleaning the product Do not use wipes or chemicals as these could damage the surface Wipe the housing with a damp cloth Electrical electronic parts must not be cleaned Alterations to the product and technical modifications are not permitted 1 3 Technical Specifications Type KVM Extender local unit and remote unit Model masterEASY single and dual co...

Page 7: ...9 dc connection 12V1A power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 4 5 9 6 7 8 Remote Extender CON No Name Function 1 DVI out DVi to monitor 2 USB USB from keyboard and mause 3 audio in Audio in from microfon etc 4 audio out Audio to loudspeaker 5 kvm link connection for 12 V network cable 6 kvm link connection for CAT5 6 7 cable redundant 7 dc ...

Page 8: ...dc connection 12V1A power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 3 6 7 4 9 2 5 8 Remote Extender CON No Name Function 1 DVI DVI to Monitor 2 2 DVI DVI to Monitor 1 3 USB USB from Keyboard and mouse 4 audio in Audio in from Microphone 5 audio out Audio to loudspeakerr 6 kvm link connection for 12 V networkcable 7 kvm link connection for CAT5 6 7 cabl...

Page 9: ... power supply redundant 9 dc conenction power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 6 7 8 4 5 9 Remote Extender CON No Name Function 1 DVI out DVI to Monitor 2 USB USB from keyboard and mouse 3 audio in Audio in from microphone 4 audio out Audio out to loudspeaker 5 kvm link connection fiber cable 6 kvm link connection fiber cable redundant 7 d...

Page 10: ...r supply redundant 9 dc connection 12V1A power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 4 5 6 7 8 9 Remote Extender CON No Name Function 1 DVI out DVI to Monitor 2 USB USB from keyboard and mouse 3 kvm link connection for fibercable redundant 4 kvm link connection for fibercable 5 dc connection power supply 12V1A redudant 6 dc connection power sup...

Page 11: ... the meaning of each colour Also see chapter Troubleshooting Normal Operation MX only Rem Only Meaning of LED indicators Colour Blinking Physical Link Active Connection Video Extended USB Initialisation USB Data Received Identify Command Autoupdate Mode Red Yes No No Update Failed Red Slow No No No Orange Yes Yes No Orange Fast Update in Progress Green Yes Yes Yes Update Succedded Green V fast Yes...

Page 12: ...m 5 9ft opt delivery content Remote CON 1 x ME2 remote CON 1 x wall power supply 12V 1A EU plug or int plug 4 x rubber feet Make sure that the packaging contains the following content masterEASY single fiber Delivery content Local CPU 1 x ME1 F local CPU 1 x wall power supply 12V 1A EU plug or Int plug 1 x DVI DVI cable 1 8m 5 9ft 1 x USB cable 1 8m 5 9ft 1 x VGA DVI cable 1 8m 5 9ft opt 2 x Audio...

Page 13: ...9 Rack Shelf an alu faceplate and a power supply For 4 Single or dual Extender in one Rack Under table mounting kit Part Nr 6231 UMK EASY The Under Desk Mounting kit is for underdesk mounting of the MX extender Din Rail mounting Part Nr 6235 DINMK EASY The DIN rail mounting is used for space saving installation in control cabinets or on DIN rails The attachment to the smartEASY Extenders is possib...

Page 14: ...12V 1A redundant Power plug 12V 1A redundant 2 5 Quickinstallation masterEASY dual in copper Power plug 12V 1A Power plug 12V 1A USB to PC DVI in 1 from PC DVI to M onitor 1 USB from Keyboard and mouse Quick Installation masterEASY Dual local CPU remote CON 1 Connect the CON Remote and the CPU Local Unit to the included 12V 1A power supply 2 Now connect the USB cable to a USB port on your PC and c...

Page 15: ...o Speaker DVI out to Monitor Power plug 12V 1A redundant Power plug 12V 1A redundant 2 7 Quickinstallation masterEASY dual in fiber Power plug 12V 1A Power plug 12V 1A USB to PC DVI in 1 from PC DVI to Monitor 1 USB from Keyboard and mouse Quick Installation masterEASY Dual Fiber local CPU remote CON 1 Connect the CON Remote and the CPU Local Unit to the included 12V 1A power supply 2 Now connect ...

Page 16: ...he monitor will displays your computer s desktop or any open applications 2 9 Replacing the SFP module The masterEASy Fiber is delivered with a multimode SFP module To replace an SFP module with a different SFP module 1 Remove the black dust protector from the SFP module 2 Pull the metal latch of the SFP module forwards until it is at a right angle 3 Replace the SFP module with the other module Pu...

Page 17: ...32 kvm tec kvm tec 33 2 INSTALLATION of the extender 2 INSTALLATION of the extender 2 12 Best practice for Windows 10 Disable USB Energy Savings in Windows 10 ...

Page 18: ...t have a Scroll Lock key open the on screen keyboard from the PC Select Start Settings Ease of Access Keyboard 4 The main menu appears with an overview of the sub menus 5 To open a sub menu press the applicable key Main menu short cuts S Status Overview Menu Status current Status U Update Flash FW Firmware update F Features Overview Overview all Features D DDC Option DDC Option Fixe Setting 1920 x...

Page 19: ...creenshot in menu item 3 10 3 3 Features By pressing the F button the Fatures menu is displayed Features Menu The individual menu items are described in more detail in chapter 4 page 52 3 4 Diagnosis Menu In the Diagnosis menu the runtimes of the individual connected channels are displayed Both Remote Unit and Partner Local Unit are listed Additionally you get the CPU temperature information of bo...

Page 20: ...he test the status displays the sum of all errors that occurred 3 5 DDC Menu The DDC Information menu allows the user to specify which DDC information is used by the PC Definition of the DDC information used by the PC 1 make sure that the main menu is open Press the O button and the DDC option menu will be displayed Press 0 to display the DDC information of the monitor connected to the remote CON ...

Page 21: ...nge a number of other settings Select one of the three options VGA Audio and RS232 to enter the submenu The other four can be activated or deactivated by pressing the corresponding button Display the Extender Settings menu 1 Make sure that the main menu is open 2 Press the L button The Local Settings menu is displayed 3 Press the R button The Remote Settings menu is displayed ...

Page 22: ...ed Enabled L Compatibility with Linux Disabled Enabled B Bandwidth Reduction V VGA Parameters G VGA 1 Parameters 3 6 2 USB Compatibility mode Some PC s require a USB FullSpeed USB 1 1 connection at startup However since our extenders are normally detected as USB 2 0 HUB s some PC s may abort the boot process This can be avoided with the USB Compatibility Mode 3 6 3 USB Remote wake up The PC can be...

Page 23: ...der Linux before 2010 versions may not recognize the keyboard In this case please activate the Linux compatibility mode 3 6 5 Bandwidth reduction Here the bandwidth can be reduced The basic setting is 0 You can change the bandwidth with or u d 3 6 6 VGA Parameters VGA Parameters VGA 1 Parameters ...

Page 24: ...e Remote Settings menu appears 2 Press the K key The Keyboard Layout will be changed 3 7 2 Editing keyboard shortcuts You can change the keyboard shortcuts for common commands You can choose your scroll speed Edit shortcuts and change scroll speed on the Keyboard Shortcuts screen To edit the shortcuts 1 From the Extender Settings menu press the R key The Remote Settings menu appears 2 Press the S ...

Page 25: ...on 3 7 5 Using the power saving mode In power save mode the Extender can switch off the video output The power off delay can be set or deactivated as desired in the Power Save Setting menu Power Save Modus 1 press the R key in the main menu The Remote Settings menu is displayed 2 Press the P button to enable or disable the Power Saving Mode 3 When in Power Saving Mode press any key to return to th...

Page 26: ...remove the status screen and the image remains black 3 7 7 Change keyboard fallback modus To use the OSD menu the keyboard on the remote device must be identified For most keyboards use the 0 setting When using USB some mice act like a keyboard In this case select fallback mode 1 or 2 To change the Keyboaed fallback mode press the button F ...

Page 27: ...n Password OSD can only be activated by password timer disabel 1min 5min 10min 15min 30min 60min 3 7 9 Mouse speed Can be used in USB Emultation mode Mouse glide Switch and Multiview Commander With this function the horizontal and vertical speed can be adjusted It can be chosen between 0 50 Standard 30 The mouse speed can be adjusted by pressing the M button ...

Page 28: ...In this view all extenders for which a firmware update is to be performed are displayed This function displays a list of the extenders that are assigned to the Switching Manager Updating the extenders in the system is a two step process In the first step the firmware is loaded into the device and in the second step the update is performed All extenders in the system file can also be updated togeth...

Page 29: ...d the serial number of your KVM extender 4 Press M key to enter the unlock code 5 Enter the unlock code your supplier provided 6 The extender will automatically restart 7 To confirm the upgrade has been unlocked return to the Options Overview menu and check that the relevant upgrade is now displayed in green 3 9 1 Enable or Disable USB Memory upgrade The USB Memory upgrade allows the user to enabl...

Page 30: ...see the current firmware version here 4 1 Display Switching list 4 1 1 Switching Status The Status Menu shows the current status of the Extender connection The menu displays the information about the connection the video channel resolution and the USB status The link status indicates whether a connection is possible Connected shows if the kvm files can be transferred currently Video and USB shows ...

Page 31: ...Features Menu P Point to Point Mode Enabled Disabled Point to Point schließt sich mit Matrix mode aus M Matrix Switching Mode Disabled Enabled S USB Save Feature mass storage usable Disabled Enabled D Freeze last Image Disabled Disabled Enabled E USB Emulation Mode Disabled Disabled Enabled O Power Redundance Alert L Link Redundance Alert X Easy Manager B Easy Back Bridge U Unlock Features ...

Page 32: ...image the frame of the image flashes red To enable or disable the freeze last Image function 1 from the main menu press the F key The Features Settings menu is displayed 2 Press D to enable or disable the function 3 Press ESC to return to the main menu 4 Network Settings 4 2 4 USB Emulation mode When this mode is set the local extender emulates a keyboard and mouse that are always con nected to th...

Page 33: ...ngs 4 2 7 ALL In ONE EASY Manager EASYline extenders do not require a user system The Remote unitin the switching system must have the Easy Manager mode enabled to replace the role of the Switching Manager the remoteExtender then takes care of the communication of the Extenders in the network 4 2 8 more features Change the names of the devices Update the extender in the network see 3 11 2 USB Emul...

Page 34: ...ng over the edge of the screen it is easy to switch between the Local Units With only one screen the key combination 5x Left Control must be moved Local Unit single Local Unit single remote Unit dual In frontbridging one or two monitors can simultaneously display the contents of the PCs with different images and can be operated either right or left FRIONTRIDGING 4 Network Settings Features Menu Ma...

Page 35: ...atus The link status indicates whether a connection is possible Connected shows if the kvm files can be transferred currently Video and USB shows if data is currently being transferred single dual 4 Network Settings 4 2 11 Change the Frontbridging Layout Features Menu Make sure that you are in the main menu Press the R button to access the Remote Settings By pressing the B button Frontbridge Layou...

Page 36: ...a Point To Point using this function Since there is only one USB socket on the Local device only one remote can access the PC at a time In backbridging it is possible to share from one dual local extender to two single remote extender For all applications that require monitoring at different locations local Unit dual remote Unit single remote Unit single BACKBRIDGING ...

Page 37: ... Backbridging The Status Menu displays the current status of the Extender connection The menu displays the information about the connection the video channel resolution and the USB status The link status indicates whether a connection is possible Connected shows if the kvm files can be transferred currently Video and USB shows if data is currently being transferred single dual ...

Page 38: ... Unit Easy Cross Move with 1 keyboard 1 mouse Local Unit single Local Unit single remote Unit dual 74 EASY CROSS MOVE 4 Network Settings 4 3 Change the local settings View the local or remote Extender settings Press the L button to display the Local Setting menu C USB Compatibility Mode Disabled Enabled W USB Remote Wakeup Disabled Enabled L Compatibility with Linux Disabled Enabled B Bandwidth Re...

Page 39: ...ted This rate determines the frequency with which the manager sends heartbeats and the slaves send their inform requests For efficiency The larger the network the higher the rate must be For stability The larger the network the lower the rate must be Once every device on the network has been detected it is advisable to reduce F5 in the switch list with Easyline Manager sends a broadcast to reduce ...

Page 40: ...com Error Cause Solution LED is not lighting The devices get no power Is the power supply connected white box LED is light in red No connection between Loc and Rem Check if the RJ45 network cable is connected well Clicking noise when plugging in Control local and remote if it does not work please send an e mail to support kvm tec com LED is light in orange No picture on the monitor Check if the lo...

Page 41: ...is set correctly in the menu under point o Check if the network switch is setup cor rectly and has enough bandwidth Contact kvm tec support Check if other units have the same behaviour kvm tec Support support kvm tec com Phone 43 2253 81912 30 5 Troubleshooting First Aid 6 Maintance Care 6 maintance and care 6 1 Extender care Caution Do not use solvent containing cleaners Do not use wipes alcohols...

Page 42: ... CAT5e 6 7 cables A Cat5e 6 7 cable should meet the following requirements The pins are connected 1 1 Caution the cable pairs must be twisted to EIA TIA 568A rare or EIA TIA 568 B common pairs Erroneous assignments cannot be found with a simple cable tester The pins for the green pair of wires are not adjacent to one other The cable must at the very least meet the CAT5 specifications and be suitab...

Page 43: ...e SFP Module BiDi cable should meet the following requirements Up to 20 km transmission distance Requires dedicated fiber connection cable type Singlemode with LC connector Wavelength λ of 850 nm in multi mode or 1310 nm TX 1550 nm RX in single mode 8 cable requirements 9 Requirements network switch The entire switching network system requires its own dedicated network For security reasons it cann...

Page 44: ... 2253 81 912 Fax 0043 0 2253 81 912 99 Email support kvm tec com Web www kvm tec com Find our newest updates and FAQs on our homepage http www kvm tec com support 10 adDress Phone email kvm tec Inc USA Sales p 1 213 631 3663 43 225381912 22 email officeusa kvm tec com kvm tec ASIA PACIFIC Sales p 9173573 20204 email sales apac kvm tec com kvm tec China Sales P 86 1360 122 8145 email chinasales kvm...

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