Problem
Possible cause
Solution
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
Connect a different electrical appli-
ance to the mains socket.
Contact a qualified electrician.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor oper-
ates continually.
The temperature is not set cor-
rectly.
Set a higher temperature.
The door is not closed correctly.
Refer to "Closing the door".
The door has been opened too
frequently.
Do not keep the door open longer
than necessary.
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
The room temperature is too
high.
Decrease the room temperature.
The compressor does
not start immediately af-
ter pressing the Super-
frost or Supercool
switch, or after changing
the temperature.
This is normal, no error has oc-
curred.
The compressor starts after a pe-
riod of time.
Temperature cannot be
set .
Superfrost or Supercool func-
tions switched on.
Switch off Superfrost or Super-
cool manually, or wait to set the
temperature until the function has
reset automatically. Refer to "Su-
perfrost or Supercool function".
The temperature in the
appliance is too low/high.
The temperature regulator is not
set correctly.
Set a higher/lower temperature.
The door is not closed correctly.
Refer to "Closing the door".
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
Many products are stored at the
same time.
Store less products at the same
time.
The temperature in the re-
frigerator is too high.
There is no cold air circulation in
the appliance.
Make sure that there is cold air cir-
culation in the appliance.
The temperature in the
freezer is too high.
Products are too near to each
other.
Store products so that there is
cold air circulation.
There is too much frost.
Food is not wrapped correctly.
Wrap the food correctly.
The door is not closed correctly.
Refer to "Closing the door".
The temperature regulator is not
set correctly.
Set a higher temperature.
Replacing the lamp
1. Disconnect the mains plug from the
mains socket.
2. Press on the rear hook and at the same
time slide the lamp cover in the direction
of the arrow.
3. Replace the lamp with one of the same
power and specifically designed for
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