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KUKA Connect Connectivity Guide
22
Issued: 9.10.2018
Version: 3.2
Deployment Troubleshooting
Review the troubleshooting table below for solutions to the most common issues that occur during
deployment.
Table 4.
Solutions to common problems that may occur during hardware deployment.
Problem
Cause
Solution
No
communication
between
networks and
fogNode
Loose network cable
Nonfunctional network
cable
fogNode is set to DHCP
when static IP addresses
are being used
Only one static LAN IP
address selected for a
robot network
Reinsert the cabling into its ports then check both
LED lights on each port to see if they are on
Replace the cable with a new cable then check both
LED lights on each port to see if they are on
Review the
WAN and LAN configuration
sections
Generate two static LAN IP addresses for each S0
port on the fogNode because each S0 port
corresponds to two virtual machines. See the
IP List
section
in the KUKA Connect Help Center.
fogNode not
able to auto
discover robot
networks
One or more static LAN IP
addresses are not on the
same subnet as its robot
network
Only one static LAN IP
address selected for a
robot network connected
to an S0 port
Review the
IP List section
in the KUKA Connect Help
Center
Generate two static LAN IP addresses for each S0
port on the fogNode because each S0 port
corresponds to two virtual machines. See the
IP List
section
in the KUKA Connect Help Center
Webadmin
Dashboard
does not
display as
connected
Loose network cable in E0
port
Nonfunctional network
cable in E0 port
A whitelist configuration
may be incomplete
Something other than the
WAN needs to be
whitelisted
Reinsert the cabling into its port
Replace the cable with a new cable
See the
Whitelisting section
in the KUKA Connect
Help Center
Contact KUKA support at
Customer Support
For help with KUKA Connect, please contact us at
.
Summary of Contents for Nebbiolo NFN 300 Series fogNode
Page 1: ...Connectivity Guide...
