13
TROUBLESHOOTING
3. The stainless steel supply lines may be twisted which can twist the inside material and
restrict or cut off the water flow to the spout. Turn off water supply and loosen each hose
and tighten properly making sure the hose does not rotate or get kinked. Turn on water
supply and test
4. The inline filter located below the black plastic cap may be clogged. Turn off water supply
and remove the black plastic cap and clean the stainless filter and replace. Turn on water
supply and test
5. The aerator may be clogged. Remove and clean properly
6. Inside the battery compartment press and hold the small rectangular push button for
10 seconds, you should hear a click and water should flow. If not, replace the model
16-198 control module
7. Place a hand in front of the sensor. If the red LED light does not blink, replace the sensor
Very Low Water Flow
Possible Causes
a. Clogged Inline Filter
b. Clogged inline water filter or aerator/outlet
c. Kinked or twisted supply line
d. Supply stops may not be fully open
e. Clogged mixing/Thermostatic valve
f. Debris in Hot/Cold water supply line stainless screen filter
Remedy
1. The inline filter located below the black plastic cap may be clogged. Turn off water supply
and remove the black plastic cap and clean the stainless filter and replace. Turn on water
supply and test
2. Carefully remove the aerator/outlet from the spout and clean properly.
**Please note the gpm
flow marked on the aerator. If a higher water flow is required replace aerator with the
desired water flow rate
3. The stainless steel supply lines and inner tubes may be twisted which can restrict or
cut off water flow to the spout. Turn off water supply and loosen each hose and tighten
properly making sure the hose does not rotate or get kinked. Turn on water supply and
test
4. Verify Hot and cold water stops are both fully open
5. Verify Mixing/Thermostatic Mixing Valve is not clogged. Turn off water and remove supply
line going to the spout. Place mixing valve over a bucket and turn water on to verify water
flow on hot and cold side. Replace if needed
6. Turn off water supply and remove the connection that was attached to the supply stop.
Clean the small stainless steel screen and replace. It is possible the last installer placed
the screen on the other side of the hose
No water flow remedy continued
