Warranty
12
Krell KPE
This Krell product has a limited warranty of five years for parts and labor on circuitry. Should
this product fail to perform at any time during the warranty, Krell will repair it at no cost to the
owner, except as set forth in this warranty.
The warranty does not apply to damage caused by acts of God or nature.
The warranty on this page shall be in lieu of any other warranty, expressed or implied, includ-
ing, but not limited to, any implied warranty of merchantability or fitness for a particular pur-
pose. There are no warranties which exceed beyond those described in this document. If this
product does not perform as warranted herein, the owner’s sole remedy shall be repair. In no
event will Krell be liable for incidental or consequential damages arising from purchase, use,
or inability to use this product, even if Krell has been advised of the possibility of such dam-
ages.
Proof of purchase in the form of a bill of sale or receipted invoice substantiating that the unit is
within the warranty period must be presented to obtain warranty service. The warranty begins
on the date of the original retail purchase, as noted on the bill of sale or receipted invoice from
an authorized Krell dealer or distributor. Previously owned equipment, when re-purchased from
an authorized Krell dealer or distributor, has the balance of the original warranty, based on the
original date of manufacture.
The warranty for Krell products is valid only in the country to which they were originally shipped,
through the authorized Krell distributor for that country, and at the factory. There may be restric-
tions on or changes to Krell’s warranty because of regulations within a specific country. Please
check with your distributor for a complete understanding of the warranty in your country.
If a unit is serviced by a distributor who did not import the unit, there may be a charge for ser-
vice, even if the product is within the warranty period.
Freight to the factory is your responsibility. Return freight within the United States (U.S.A.) is
included in the warranty. If you purchased your Krell product outside the U.S.A. and wish to
have it serviced at the factory, all freight and associated charges to the factory are your respon-
sibility. Krell will pay return freight to the U.S.A.-based freight forwarder of your choice. Freight
and other charges to ship the unit from the freight forwarder to you are also your responsibility.
Krell is not responsible for any damage incurred in transit. Krell will file claims for damages as
necessary for units damaged in transit to the factory. You are responsible for filing claims for
shipping damages during the return shipment.
Krell does not supply replacement parts and/or products to the owner of the unit. Replacement
parts and/or products will be furnished only to the distributor performing service on this unit on
an exchange basis only; any parts and/or products returned to Krell for exchange become the
property of Krell.
No expressed or implied warranty is made for any Krell product damaged by accident, abuse,
misuse, natural or personal disaster, or unauthorized modification.
Any unauthorized voltage conversion, disassembly, component replacement, perfora-
tion of chassis, updates, or modifications performed to the unit will void the warranty.
The operating voltage of this unit is determined by the factory and can only be changed by an
authorized Krell distributor or at the factory. The voltage for this product in the U.S.A. cannot be
changed until six months from the original purchase date.
In the event that Krell receives a product for warranty service that has been modified in any
way without Krell authorization, all warranties on that product will be void. The product will be
returned to original factory layout specifications at the owner’s expense before it is repaired. All
repairs required after the product has been returned to original factory specifications will be
charged to the customer, at current parts and labor rates.
All operational features, functions, and specifications and policies are subject to change without
notification.
To register your product for
warranty benefits, please
complete and return the
Warranty Registration Card
enclosed in the shipping box
within 15 days of purchase.
Thank you.
