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KW-14T-IL/KW-14R-IL - Frequently Asked Questions
23
Q: Why does the IR remote control not work?
A:
Ensure that the clear plastic film covering the battery contacts is removed before
using the IR remote control.
A:
Ensure that the IR remote control batteries are fully charged.
A:
Ensure that there is enough distance between the receiver IR sensor and any
fluorescent lights or radiation that could interfere with the IR signal.
Q: Why do I get a “Searching …” message and the Link LED is flashing?
A:
The
KW-14
can take up to 60 seconds to establish a wireless link. If the wireless
link is not established within 60 seconds, verify that the transmitter is powered on
and not connected to another receiver.
Q: Why do I get a “Connected to source name, please check video source”
message?
A:
Check the HDMI connection between the transmitter and the video source.
Q: Why is the message “Please wait, this action may take up to 60 seconds”
displayed for more than 60 seconds?
A:
This message may appear during the registration process. If the message
appears for more than 60 seconds, power-cycle both units, then restart the
registration process.
A:
Power-cycle the receiver and transmitter. You can also reset the transmitter by
pressing the Reset button.
Q: Why does the Link LED flash rapidly and there is no video on the display?
A:
Power-cycle the receiver. If the problem persists, contact Kramer technical
support.
A:
Power-cycle the receiver and transmitter. You can also reset the transmitter by
pressing the Reset button.