15
TROUBLESHOOTING
PILOT AND BURNER EXTINGUISH WHILE IN OPERATION
No LP in tank. Check and refill if necessary.
Glass frame assembly not installed correctly. Refer to corresponding instructions in this manual.
Improper vent cap installation. Adjust if necessary.
Vent cap blockage. Remove debris if necessary.
Improper pitch on horizontal vent. 1/4” (6mm) rise per foot is required on horizontal venting.
Inner vent pipe leaking exhaust gases back into firebox. Check for leaks and repair if necessary.
Excessive draft.
GLASS SOOTING
Improper glass media placement. Refer to corresponding pages in this installation manual.
Improper venturi setting. Venturi may need to be opened slightly to allow more air into the gas mix.
Improper pitch on horizontal venting. 1/4” (6mm) rise per foot required on horizontal venting.
FLAME BURNS BLUE AND LIFTS OFF BURNER
Improper venturi setting. Venturi may need to be closed slightly.
Improper vent cap installation. Check for proper vent cap installation.
Blockage or vent system leaks.
NO REACTION TO COMMAND
Receiver or transmitter batteries low. Replace batteries.
No communication between remote control and receiver. Reprogram transmitter to receiver. Follow INITIALIZING THE SYSTEM
FOR THE FIRST TIME as outlined in this manual.
A maximum number of failed ignitions or flame restorations have been reached. Reset DFC control board.
1. Turn system off by pressing ON/OFF button on transmitter.
2. After approximately 2 seconds press ON/OFF button on transmitter again.
3. In manual flame mode, use down arrow button to reduce flame to off, indicated by the word OFF displayed on transmitter LCD screen.
4. Wait approximately 2 seconds and press up arrow button, the ignition sequence will start.
5. With the transmitter off, move slider switch on receiver to OFF position.
6. Wait approximately 2 seconds and move receiver switch to ON position.
