WARRANTY SERVICE TERMS
20
The international manufacturer warranty is 1 year. The warranty period starts from the date of purchase.
In cases when warranty period is longer than 1 year according to local legislation please contact your local
dealer. The Seller which sells the product is responsible for granting the warranty. Please contact the Seller
for warranty. Within the warranty period, if the product fails because of defects in the production process,
it will be exchanged on the same product or repaired.
All faults caused by the manufacturer during the warranty period will be eliminated free of charge. Warran-
ty repair is carried out only if you have a fully completed warranty card, the Buyer’s signature of acceptance
of the warranty terms, as well as a document supporting the purchase (cash receipt, sales slip or invoice). In
the absence thereof, as well as in the event of errors or corrections not authenticated by the seller’s seal or
illegible inscriptions in the warranty card or tear-off coupon, no warranty repair is carried out, no objections
to quality are accepted and the warranty card is withdrawn by the service center as invalid. The device is
accepted for repair clean and full.
POSSIBLE FAILURES AND SOLUTIONS
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Typical failures
Possible reason
Solution
Engine does not
starting
Engine starting swinch set
to OFF position
Set the engine starting
switch to ON
Fuel valve set to off position
Turn the valve to ON position
Air flap is opened
Shut the air flap
No fuel
Add fuel
Low-quality or dirty fuel is in engine
Change the fuel
Sparking plug smoked or corrupted
distance between contacts is not nominal
Clean or replace the plug;
Set proper distance between
contacts
Low engine power /
heavy starting
Dirt in fuel tank
Clean the fuel tank
Dirt in the air filter
Clean the air filter
Water in a fuel tank/ carburetor; carbure
-
tor is jammed
Empty the fuel tank,
carburetor
Distance between contacts of a sparking
plug is not nominal
Set proper distance between
contacts
Engine overheated
Cooling fins are dirty
Clean the cooling fins
Air filter is dirty
Clean the air filter
No voltage while
working engine
Circuit breaker is active
Turn on the cricuit breaker
Connected cables are corrupted
Check the cables; if using extension
cord, change it
Plugged device failure
Try to connect other devices
Connected devices
are not working
while generator is
running
Generator is overloaded
Unplug some devices to
reduce load
Short circuit occured in one of
the devices connected
Unplug that device to restore
the stability of a system
Air filter is dirty
Clean the air filter
Repetitions of an engine are
lower than nominal
Contact the service center
konner-sohnen.com
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Summary of Contents for KS 2000i S
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