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Konica Minolta Magicolor 2590, User Manual

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Konica Minolta Magicolor 2590 User Manual Download Page 213

Status, Error, and Service Messages 

199

Service Messages

These messages indicate a more serious fault that can only be corrected by a 
customer service engineer. If one of these messages appears, turn the 
machine off, then turn it on again. If the problem persists, contact your local 
vendor or authorized service provider.

This service message...

means...

Do this...

*CAUTION!* 

MACHINE TROUBLE

 

(Displaying alternately) 

SERVICE CALL(XX)

An error has been 
detected with the item 
indicated “

XX

” in the 

service message.

Reboot the machine. 
This often clears the 
service message, 
and machine opera-
tion can resume. 

If the problem per-
sists, contact Techni-
cal Support.

Summary of Contents for Magicolor 2590

Page 1: ...magicolor 2590MF Printer Copier Scanner User s Guide 4556 9602 01A 1800835 001B...

Page 2: ...This document may not be copied in whole or part nor transferred to any other media or language without written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Notice KONICA MINOLTA BUSINESS T...

Page 3: ...nder this Agreement to an assignee of all of Licensee s right and interest to such Software and Documentation Assignee provided you transfer to Assignee all copies of such Software and Documentation A...

Page 4: ...re documentation as such terms are used in 48 C F R 12 212 Consis tent with 48 C F R 12 212 and 48 C F R 227 7202 1 through 227 7202 4 all U S Govern ment End Users acquire the Software with only thos...

Page 5: ...nternal revenue stamps canceled or uncanceled z Passports z Immigration papers z Motor vehicle licenses and titles z House and property titles and deeds General z Identification cards badges or insign...

Page 6: ...al instructions In the case of a new device being purchased the used one can also be given to our dealer for appropriate disposal Recycling of this product will help to conserve natural resources and...

Page 7: ...Requirements 2 Installation Precautions 2 Part Names 3 Front View 3 Rear View 4 Inside 4 Front View with Options 5 Rear View with Options 5 Drivers and Documentation CD ROM 6 Printer Drivers 6 Scanne...

Page 8: ...PAPER SOURCE SETUP Menu 29 COPY SETTING Menu 30 FAX REGISTRATION Menu 31 TX SETTING Menu 31 RX SETTING Menu 32 COMM SETTING Menu 32 REPORTING Menu 32 USER SETTING Menu 33 DIRECT PRINT Menu 34 NETWORK...

Page 9: ...the original glass 71 Loading a document into the ADF 72 4 Using the Printer Driver 73 Selecting Printer Driver Options Defaults for Windows 74 Uninstalling the Printer Driver for Windows 76 Windows...

Page 10: ...Duplex Double Sided Copying 95 Duplex Double Sided Copying From the ADF 95 Duplex Double Sided Copying From the Original Glass 96 Setting Collated Copying 97 7 Using the Scanner 99 Making Basic Scans...

Page 11: ...k 111 Using the Search Function of the Phone Book 112 Changing the Scan Mode Settings 113 Changing the Scanned Image Size 114 Registering Recipients 115 About the E mail registration Function 115 One...

Page 12: ...Misfeed in the Machine 162 Clearing a Media Misfeed from the Duplex Option 172 Clearing a Media Misfeed from the ADF 173 Solving Problems with Media Misfeeds 175 Solving Other Problems 178 Solving Pro...

Page 13: ...Contents vii Inputting Example 216 Correcting Text and Input Precautions 217 Our Concern for Environmental Protection 218 What is an ENERGY STAR product 218...

Page 14: ...Contents viii...

Page 15: ...1 Introduction...

Page 16: ...to the recommended space requirements detailed below The options appear shaded in the above illustration Installation Precautions When this machine sets up on a desk make sure that the supports do no...

Page 17: ...trol panel 3 Automatic Document Feeder ADF 3 a ADF feed cover 3 b Document guide 3 c Document feed tray 3 d Document output tray The ADF may appear as document cover in sta tus and error messages 4 En...

Page 18: ...hone line jack 4 USB port 5 10Base T 100Base TX IEEE 802 3 Ethernet Interface port Inside 1 Fuser unit 2 Fuser separator levers 3 Transfer belt unit 4 Drum cartridge 5 Toner cartridge carousel con tai...

Page 19: ...Getting Acquainted with Your Machine 5 Front View with Options 1 Tray 2 Rear View with Options 1 Duplex option 1 1...

Page 20: ...003 2000 Vista These drivers give you access to all of the printer features including finishing and advanced layout For details refer to Displaying Printer Driver Set tings on page 76 Windows XP Serve...

Page 21: ...speed dialing and group dialing for faxes to be created and edited from the computer In addition the status of this machine can be checked For details refer to the magicolor 2590MF Reference Guide Pa...

Page 22: ...ch Free hard disk space 256 MB or more RAM 128 MB or more CD ROM DVD drive Utility Use Benefit PageScope Web Connection With the web browser the status of printers can be checked and each setting can...

Page 23: ...EE 802 3 Ethernet interface port USB Revision 2 0 and USB Revision 1 1 compliant port The Ethernet cable and USB cable are not included with the machine For details of the Macintosh drivers refer to t...

Page 24: ...Getting Acquainted with Your Machine 10...

Page 25: ...2 Control Panel and Configuration Menu...

Page 26: ...acsimile User s Guide 2 Error indicator Lights up when an error has occurred 3 Function key Press to specify tray settings duplex Double Sided printing settings and ID card copy settings The tray sett...

Page 27: ...ays an error message when an error occurs For details on error messages refer to Status Error and Service Messages on page 191 7 Keypad Enters desired number of copies Enters fax num bers E mail addre...

Page 28: ...tion menu Press to select the setting that is currently dis played 18 Cancel C key Press to cancel the setting that is currently dis played Press to clear the specified number of copies Press to retur...

Page 29: ...ing scanning and faxing Press to return the following to their default set tings Copy quality Copy density Zoom ratio Collate Number of copies Tray select Press to cancel the following functions 2in1...

Page 30: ...s when 2in1 copying is set Appears when duplex Double Sided copying is set Appears when collated copying is set For details refer to Making Advanced Copies on page 92 4 Number of copies Indicates the...

Page 31: ...ze Indicates the media size that is selected Change the paper size from the PAPER SOURCE SETUP menu For details refer to PAPER SOURCE SETUP Menu on page 29 8 Status Displays messages such as when medi...

Page 32: ...y key then press the key while PC PRN is displayed The following screen appears To cancel printing press the Cancel C key when the print screen appears Press the Menu Select key to select YES No Indic...

Page 33: ...toner remaining To return to the main screen press the Cancel C key TOTAL PAGE The total number of pages for each of the following can be checked B W COPY This counter shows the total number of pages...

Page 34: ...magicolor 2590MF Facsimile User s Guide ACTIVITY REPORT Prints the results of fax transmissions and receptions For details refer to the magicolor 2590MF Facsimile User s Guide MEMORY DATA LIST Prints...

Page 35: ...king the Machine Status and Settings 21 CONFIGURATION PAGE Prints a rough estimate of the percentage of toner remaining and the settings information and status of this machine DEMO PAGE Prints a demo...

Page 36: ...ode refer to the magicolor 2590MF Facsimile User s Guide 1 Cannot be set if the optional Tray 2 is not installed 2 Cannot be set if the duplex option is not installed 1 TRAY SELECT Setting TRAY1 TRAY2...

Page 37: ...enu Press Menu Select key to enter the configuration menu Press the Cancel C key to return to the first screen of a menu item or to the main screen Main screen 1 AUTO PANEL RESET 2 ENERGY SAVE MODE 3...

Page 38: ...onal Tray 2 is installed 5 QUALITY 6 PAPER PRIOR ITY 4 COLLATE 2 DENSITY LEVEL A 3 DENSITY LEVEL M 1 MODE 1 ONE TOUCH DIAL 2 SPEED DIAL 3 GROUP DIAL 3 HEADER 1 MEMORY RX MODE 3 REDUCTION RX 4 RX PRINT...

Page 39: ...TEL LINE TYPE 2 LINE MONITOR 3 RX RESULT REPORT REPORTING 1 FAX PTT SET TING 2 DATE TIME USER SETTING 3 DATE FORMAT 4 PRESET ZOOM 5 USER FAX NO 2 PAPER SIZE 3 N UP LAYOUT 2 SUBNET MASK 3 GATEWAY 4 DN...

Page 40: ...ration Menu Overview 26 1 SENDER NAME 6 TEXT INSERT 7 DEFAULT SUB JECT 5 SMTP TIMEOUT 3 SMTP SERVER 4 SMTP PORT NO E MAIL SETTING 2 E MAIL ADDRESS 2 IMAGE FORMAT 3 CODING METHOD SCANNER SETTING 1 RESO...

Page 41: ...nergy Save mode in order to conserve energy when no operation is performed Specify the length of time in minutes until the machine enters Energy Save mode 3 LCD CONTRAST Setting LIGHT DARK Specify the...

Page 42: ...cted only faxing stops when the toner runs out If OFF is selected printing copying and faxing do not stop when the toner runs out 9 TONER NEAR EMPTY Setting ON OFF When the toner is nearly run out a w...

Page 43: ...n ENVELOPE is selected COM10 C5 C6 DL MONARCH CHOU 3 YOU 4 CHOU 4 When POSTCARD is selected J POSTCARD DOUBLE POSTCARD Select the type and size of the media loaded into Tray 1 When a media type is sel...

Page 44: ...RIORITY can also be specified by pressing the Function key then selecting 1 TRAY SELECT 1 MODE Setting MIX TEXT PHOTO Select the type of document being copied After selecting TEXT set the copy density...

Page 45: ...destinations for one touch dialing speed dialing and group dialing For details refer to the magicolor 2590MF Facsim ile User s Guide 2 SPEED DIAL 3 GROUP DIAL 1 SCAN DENSITY Specify settings for send...

Page 46: ...de 2 NO of RINGS 3 REDUCTION RX 4 RX PRINT 5 RX MODE 6 FOOTER 7 SELECT TRAY 1 TEL LINE TYPE Specify the connection settings for faxing For details refer to the magicolor 2590MF Facsim ile User s Guide...

Page 47: ...gs For details refer to the magicolor 2590MF Facsim ile User s Guide 3 DATE FORMAT Specify the order of the year month and day spec ified in 2 DATE TIME For details refer to the magicolor 2590MF Facsi...

Page 48: ...he paper type PLAIN PAPER LABELS POST CARD THICK STOCK GLOSSY Media size If TRAY2 is selected only A4 or LET TER can be selected If POSTCARD is selected A4 B5 A5 LETTER STATEMENT or J POST CARD can be...

Page 49: ...to specify a fixed IP address Consult your network administrator for information about the IP address to use 2 SUBNET MASK Enter the subnet mask of the network to be connected When IP ADDRESS is set t...

Page 50: ...aracters can be entered 4 SMTP PORT NO Settings 1 65535 Default 25 Specify the number of the port communicating with the SMTP server 5 SMTP TIME OUT Settings 30 300 Default 60 Enter the amount of time...

Page 51: ...fault format for saving files with scan to E mail operations PDF data can be opened in Adobe Acrobat Reader TIFF files of images that have been scanned with the Color or Gray setting cannot be opened...

Page 52: ...Configuration Menu Overview 38...

Page 53: ...3 Media Handling...

Page 54: ...o Yes Yes No No 16 K 7 7 x 10 6 195 0 x 270 0 1 No No Yes No No Oficio 8 5 x 13 5 215 9 x 342 9 1 Yes Yes Yes No Yes Photo size 4x6 4 0 x 6 0 101 6 x 152 4 1 No No Yes Yes No Photo size 10x15 3 9 x 5...

Page 55: ...quality media misfeeds or damage to the machine DO NOT use media that is Coated with a processed surface such as carbon paper and colored paper that has been treated Carbon backed Unapproved iron on...

Page 56: ...angles Attached with glue tape paper clips staples ribbons hooks or buttons Acidic Any other media that is not approved Thick Stock Paper thicker than 90 g m2 24 lb bond is referred to as thick stock...

Page 57: ...so referred to as 90 lb index stock Use envelopes that are Common office envelopes approved for laser printing with diagonal joints sharp folds and edges and ordinary gummed flaps Because the envelope...

Page 58: ...d print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Check your application documentation for more information on printing labels 43 lb bond is also re...

Page 59: ...tcard However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your da...

Page 60: ...f you touch the face of the transparencies with your bare hands print quality may be affected Keep the media path clean Transparencies are especially sensitive to a dirty media path If there are shado...

Page 61: ...acceptable performance and to ensure that the image does not shift You can print continuously with glossy media However this could affect the media feed depending on the media quality and printing en...

Page 62: ...olor on legal size media the bottom margin is 18 mm 0 709 When printing on glossy media the top margin is 10 mm 0 394 Imageable Area Envelopes Envelopes have a nonguaranteed imageable area that varies...

Page 63: ...t plain paper Continuous printing on media other than plain paper such as envelopes labels thick stock transparencies or glossy media may adversely affect print quality or reduce engine life When refi...

Page 64: ...Loading Media 50 When loading Legal sized paper in Tray 1 open the front panel of Tray 1 2 Slide the media guides to pro vide more space between them 3 Load the paper face up in the tray Face up...

Page 65: ...g Media 51 Do not load paper above the M mark Up to 200 sheets 80 g m2 22 lb of plain paper can be loaded into the tray at one time 4 Slide the media guides against the edges of the paper 5 Reattach t...

Page 66: ...other than plain paper set the media mode for exam ple Envelope Labels Thick Stock or Transparency in the driver for opti mum print quality Loading Envelopes 1 Remove the lid from Tray 1 2 Slide the m...

Page 67: ...the folds of the flaps are firmly pressed other wise the envelopes may become wrinkled or a media misfeed may occur Up to 10 envelopes can be loaded into the tray at one time For envelopes with the f...

Page 68: ...6 Pull the scanner unit release lever Before printing on enve lopes be sure to perform steps 6 through 11 The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF...

Page 69: ...Loading Media 55 7 Open the scanner unit Be careful not to touch the plate on the back of the scanner unit 8 Pull the lever and then open the engine cover Do not touch the transfer belt...

Page 70: ...Loading Media 56 If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin 9 Raise the fuser separator levers on the fuser unit...

Page 71: ...Loading Media 57 10 Carefully close the engine cover...

Page 72: ...Loading Media 58 11 Carefully close the scanner unit Before printing on media other than envelopes be sure to move the fuser separator levers on the fuser unit to their original positions...

Page 73: ...Loading Media 59 Loading Labels Postcard Thick Stock Transparency Glossy media 1 Remove the lid from Tray 1 2 Slide the media guides to pro vide more space between them...

Page 74: ...Loading Media 60 3 Load the media face up in the tray Up to 50 sheets can be loaded into the tray at one time 4 Slide the media guides against the edges of the media 5 Reattach the lid Face up...

Page 75: ...Loading Media 61 Tray 2 Only plain paper can be loaded in Tray 2 Loading Plain Paper 1 Pull out Tray 2 as far as possi ble 2 Lift up Tray 2 to remove it...

Page 76: ...Tray 2 4 Press down the media pressure plate to lock it into place 5 Load the paper face up in the tyay Do not load above the 100 line Up to 500 sheets 80 g m2 22 lb of plain paper can be loaded into...

Page 77: ...Loading Media 63 6 Reattach the lid to Tray 2 7 Reinsert Tray 2 into the machine...

Page 78: ...4 lb bond can be autoduplexed See Specifications on page 40 Duplexing envelopes labels transparencies postcards or glossy media is not supported The following Double Sided Booklet settings are availab...

Page 79: ...out Duplex Printing 65 Booklet If Left Binding is selected the pages can be folded as a left bound booklet If Right Binding is selected the pages can be folded as a right bound booklet 1 1 2 3 3 3 1 1...

Page 80: ...too high in the output bin your machine may experience media misfeeds excessive media curl or static buildup Remove transparencies as soon as possible from the output bin to avoid static buildup The o...

Page 81: ...ut bin is slanted while printing the postcards may be curled and an error message may appear before the output bin contains 10 sheets In addition the output bin extension can be pulled out to two diff...

Page 82: ...p too much and cause misfeeding If media has been removed from its wrapper place it in its original pack aging and store in a cool dark place on a level surface Avoid moisture excessive humidity direc...

Page 83: ...ments can be loaded into the ADF Do not load the following types of documents into the ADF Documents containing pages of different sizes Wrinkled folded curled or torn documents Highly translucent or...

Page 84: ...Original Media 70 Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes...

Page 85: ...ading a Document to be Copied Placing a document on the original glass 1 Lift to open the ADF cover 2 Position the document on the original glass Align the document with the arrow on the left side tow...

Page 86: ...F cover Loading a document into the ADF 1 Put the document into the ADF document feed tray face up Before loading a docu ment into the ADF check that no document pages remain on the original glass 2 A...

Page 87: ...4 Using the Printer Driver...

Page 88: ...select Printers Right click the KONICA MINOLTA magicolor 2590MF printer icon and then select Printing Prefer ences 2 If you have installed available options proceed with the next step Other wise proce...

Page 89: ...Selecting Printer Driver Options Defaults for Windows 75 9 Click Apply 10 Click OK to exit from the Printing Preferences dialog box...

Page 90: ...rs to display the Printers directory 2 In the Uninstall window select the KONICA MINOLTA magicolor 2590MF and then click Uninstall 3 The magicolor 2590MF printer driver will be uninstalled from your c...

Page 91: ...ver Settings 77 Windows Vista 1 From the Start menu select Control Panel and then click Hardware and Sound to select Printers 2 Right click the KONICA MINOLTA magicolor 2590MF printer icon then select...

Page 92: ...k to view the help Easy Set Click Save to save the current settings Specify a Name and Comment to access the settings for use again later Name Type in the name of the settings to be saved Comment Add...

Page 93: ...button appears only when the Quality tab is selected Default Click the button to reset the settings to their defaults This button does not appear on the Version tab When this button is clicked the se...

Page 94: ...atch the specified settings The Overlay Tab allows you to Select the form Overlay to use Add edit or delete overlay files Print the form on all pages or only the first page Watermark Tab The Watermark...

Page 95: ...ns Setting Tab The Device Options Setting tab allows you to Automatically identify installed options Activate Tray 2 and or the duplex option Enter the user name that is sent with the print job s Vers...

Page 96: ...Printer Driver Settings 82...

Page 97: ...5 Using Direct Print...

Page 98: ...e types of media that can be used with Camera Direct Photo Print ing are plain paper thick stock labels glossy media and postcard Printing Directly from a Digital Camera 1 From the DIRECT PRINT menu s...

Page 99: ...l Camera Direct Photo print port A USB cable is not included with the machine and must be purchased separately if not supplied with your digital camera 3 From the digital camera specify the image s th...

Page 100: ...Camera Direct Photo Printing 86...

Page 101: ...6 Using the Copier...

Page 102: ...d the copy density If the Fax key or Scan key lights up in green while copying press the Copy key Change the media size from the PAPER SOURCE SETUP menu For details refer to PAPER SOURCE SETUP Menu on...

Page 103: ...ing refer to Setting Collated Copying on page 97 3 Using the keypad specify the desired number of copies If the number of copies was incorrectly entered press the Cancel C key and then specify the cor...

Page 104: ...00 0 50 0 64 0 78 The zoom ratio cannot be changed using the keypad Depending on the selected preset zoom ratio a sample of the change to the media size may appear in the status area in the lower rig...

Page 105: ...ity can also be selected by pressing the Light Dark key Press the Light Dark key to display the DENSITY screen Press the or key to select the copy density and then press the Menu Select key Selecting...

Page 106: ...copying is set two document pages can be copied together onto a sin gle page With 2in1 copying load the document into the ADF 2in1 copying can not be performed by using the original glass 1 Press the...

Page 107: ...he areas 4 mm at the top and 4 mm at the left are not within the print area those parts of the document are not copied There fore the position of the document to be copied may need to be adjusted The...

Page 108: ...r key To print monochrome copies press the Start B W key Scanning of the document begins 6 When NEXT PAGE appears position the back side of the document at the same location as the front side and then...

Page 109: ...s not appear This screen appears only if the duplex option is installed 3 Press the or key to select LONG EDGE or SHORT EDGE and then press the Menu Select key The main screen appears again and appear...

Page 110: ...t on the original glass on page 71 2 Press the Function key and set duplex Double Sided copying For details on setting duplex Double Sided copying refer to Set ting Duplex Double Sided Copying on page...

Page 111: ...m a multi page document With collated copying load the document into the ADF Collated copy ing cannot be performed by using the original glass 1 Press the Collate key appears in the message window If...

Page 112: ...Making Advanced Copies 98...

Page 113: ...7 Using the Scanner...

Page 114: ...peration on page 105 1 Position the document to be scanned For details on positioning the document refer to Placing a document on the original glass on page 71 and Loading a document into the ADF on p...

Page 115: ...Manual When Manual is selected settings can be specified for Rotation type Brightness Contrast Sharp Curves Levels Color Balance and Hue Saturation Image size Shows the data size of the scan image Sc...

Page 116: ...black and white Custom Settings Select this setting when scanning with Adjust the quality of the scanned picture settings applied If settings have been specified with Adjust the quality of the scanne...

Page 117: ...w Macintosh TWAIN Driver Settings Original Size Specify the original size Scan Type Specify the scan type Resolution Specify the resolution Scanning mode Select Auto or Manual When Manual is selected...

Page 118: ...mation Close Click to close the TWAIN driver window Preview Window Displays a preview of the scan Clear Erases the preview Width Height Shows the width and height of the area to be scanned Prescan Dis...

Page 119: ...e an original document mis feed or damage to the document or machine may occur If the original document is not loaded correctly it may not be fed in straight or an original document misfeed or damage...

Page 120: ...then press the Menu Select key To specify more than one CC address press the Menu Select key to enter the additional addresses Repeat step 7 until all of the recipients have been specified 8 After yo...

Page 121: ...is not sent directly to the recipient In addition images are regarded as having been sent successfully on completion of their transmission to the server If the E mail could not be sent a transmission...

Page 122: ...dress and then press the Menu Select key To specify more than one CC address press the Menu Select key to enter the additional addresses Repeat step 8 until all of the recipients have been specified 9...

Page 123: ...top Reset key A message appears that requests to select to cancel the job Select Yes and then press the Menu Select key Once the transmission has started the job cannot be canceled If you want to canc...

Page 124: ...mail address hold down the Cancel C key for about one second or press the Stop Reset key Using a One Touch Dial Key If a recipient has been registered with a one touch dial key the recipient s E mail...

Page 125: ...s name appears in the message window If an incorrect recipients was selected press the Cancel C key If the entered speed dial number is not registered with an E mail address the message NOT E MAIL ADD...

Page 126: ...s on entering text refer to Entering Text on page 214 Text up to 10 characters long can be entered 4 Press the Menu Select key The number of names beginning with the text entered in step 3 is dis play...

Page 127: ...n be opened in Adobe Acrobat Reader TIFF files of images that have been scanned with the Color or Gray setting cannot be opened with the Windows Picture and FAX Viewer which is included with Windows X...

Page 128: ...en for selecting the document mode 1 Press the key in the screen for selecting the document mode ADF or BOOK 2 Using the and keys select the scan size and then press the Menu Select key The document m...

Page 129: ...tails on specifying settings refer to Group Dialing on page 119 If a recipient is registered with a one touch dial key or a speed dial number the recipient can be searched for by using the phone book...

Page 130: ...key and the message SELECT REGIST KEY appears The fax number can contain a maximum of 50 characters For details on entering editing addresses refer to Entering Text on page 214 To cancel programming p...

Page 131: ...ing Text on page 214 If you try to change the settings for a one touch dial number used in group dialing a confirmation message appears asking whether or not to keep the changed one touch dial number...

Page 132: ...e Cancel C key To cancel program ming while the name is being entered press the Menu Select key and then press the Cancel C key 6 Using the keypad enter the E mail address of the recipient and then pr...

Page 133: ...ial number used in group dialing a confirmation message appears asking whether or not to keep the changed speed dial number in the group dialing If the Menu Select key is pressed the corresponding spe...

Page 134: ...gram ming while the name is being entered press the Menu Select key and then press the Cancel C key 6 By using the one touch dial keys or the speed dial numbers specify the recipients To specify a spe...

Page 135: ...DELETE and then press the Menu Select key If EDIT was selected the group name is displayed Continue with step 7 If DELETE was selected the group dialing settings are deleted and the message SELECT RE...

Page 136: ...correctly it may not be fed in straight or an original document misfeed or damage to the document may occur Do not open the ADF cover while documents loaded into the ADF are being scanned 1 Press the...

Page 137: ...ve and to the left of the original glass 5 Gently close the ADF cover 6 Press the Start key Scanning starts and then the scan data is saved to the specified folder If the specified folder is not creat...

Page 138: ...Basic Scan to PC Operation 124...

Page 139: ...8 Replacing Consumables...

Page 140: ...with cool water and a mild soap If you get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off CAUTION I...

Page 141: ...artridge Yellow Y 1710589 001 Standard Capacity Toner Cartridge Magenta M 1710589 002 Standard Capacity Toner Cartridge Cyan C 1710589 003 High Capacity Toner Cartridge Black K 1710589 004 High Capaci...

Page 142: ...oncondensing If the toner cartridge is moved from a cold place to a warm humid place condensation may occur degrading print quality Allow the toner to adapt to the environment for about one hour befor...

Page 143: ...the toner cartridge 1 Check the display to see which color of toner is empty As an example the procedure for replacing the cyan toner cartridge is described below 2 Press the TC Change key The message...

Page 144: ...ge 130 The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit 4 Open the scanner unit Be careful not to touch the plate on t...

Page 145: ...e Toner Cartridge 131 5 Pull the lever and then open the engine cover Do not touch the transfer belt If there is media in the output bin remove it Before opening the engine cover be sure to fold up th...

Page 146: ...d into the han dle C cyan M magenta Y yellow and K black 7 Pull the handle on the toner car tridge toward you and then pull the toner cartridge up to remove it Do not manually rotate the toner cartrid...

Page 147: ...cartridge 10 Remove the cover from the toner roller Do not touch or scratch the toner roller 11 Align the shaft on each end of the toner cartridge with its hold ers and then insert the car tridge Befo...

Page 148: ...wn on the toner car tridge until it snaps into place 13 Close the front cover Before closing the engine cover be sure to close the front cover The front cover cannot be closed after the engine cover i...

Page 149: ...s the Stop Reset key The message is erased from the message window and machine is reset so that it can continue printing If no operation is performed for more than 30 seconds after the scanner unit is...

Page 150: ...ervice life the messages DRUM LIFE END and CHANGE DRUM alternately appear Follow the pro cedure described below to replace the drum cartridge 1 Pull the scanner unit release lever The scanner unit can...

Page 151: ...eplacing the drum cartridge 137 2 Open the scanner unit Be careful not to touch the plate on the back of the scanner unit 3 Pull the lever and then open the engine cover Do not touch the transfer belt...

Page 152: ...edia in the output bin remove it Before opening the engine cover be sure to fold up the output bin 4 Carefully pull out the drum car tridge Note Dispose of the used drum cartridge according to your lo...

Page 153: ...Replacing the drum cartridge 139 5 Prepare a new drum cartridge Do not touch the OPC drum on the drum car tridge 6 Install the new drum cartridge 7 Carefully close the engine cover New drum cartridge...

Page 154: ...ose the scanner unit The machine must complete a calibration cycle less than 2 minutes after a toner cartridge has been replaced If you open a cover before the machine is reset the calibration stops t...

Page 155: ...9 Maintenance...

Page 156: ...an electric shock may occur CAUTION The fuser unit is hot When the engine cover is opened the fuser unit temperature drops gradually one hour wait time Be careful when cleaning the inside of the machi...

Page 157: ...ne and cause the print quality to deteriorate Keep media in the output bin at a minimum level If the media is stocked too high your machine may experience media misfeeds and excessive media curl Make...

Page 158: ...leaning the machine CAUTION Be sure to turn off the machine and unplug the power cord before cleaning Use a soft dry cloth only Exterior Control Panel Ventilation Grill Machine Exterior Filter Origina...

Page 159: ...Interior Cleaning the Media Feed Roller and Laser Lens 1 Pull the scanner unit release lever The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then...

Page 160: ...Cleaning the machine 146 2 Open the scanner unit Be careful not to touch the plate on the back of the scanner unit 3 Pull the lever and then open the engine cover Do not touch the transfer belt...

Page 161: ...Cleaning the machine 147 If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin 4 Carefully pull out the drum car tridge...

Page 162: ...dge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be...

Page 163: ...Cleaning the machine 149 6 Clean the laser lens by wiping it with a soft dry cloth 7 Reinstall the drum cartridge BOTTOM VIEW Laser lens...

Page 164: ...Cleaning the machine 150 8 Carefully close the engine cover 9 Carefully close the scanner unit...

Page 165: ...Cleaning the machine 151 Cleaning the Duplex Option Feed Rollers 1 Open the duplex cover 2 Clean the feed rollers by wiping them with a soft dry cloth 3 Carefully close the duplex cover...

Page 166: ...chine 152 Cleaning the Media Feed Rollers for Tray 2 1 Turn off the machine and then disconnect the power cord and interface cables 2 Lift the machine off of Tray 2 and temporarily place it on a sturd...

Page 167: ...Cleaning the machine 153 3 Clean the media feed rollers by wiping them with a soft dry cloth 4 Lift the machine and reinstall it on top of Tray 2...

Page 168: ...Cleaning the machine 154 Cleaning the Media Feed Rollers for the ADF 1 Open the ADF feed cover 2 Clean the media feed rollers by wiping them with a soft dry cloth 3 Close the ADF feed cover...

Page 169: ...Storing the machine 155 Storing the machine Note If this machine is not to be used for an extended period of time store it with the fuser separator levers moved as far back as possible...

Page 170: ...Storing the machine 156...

Page 171: ...10 10 Troubleshooting...

Page 172: ...at least guide you to the proper sources for help Preventing Media Misfeeds page 159 Understanding the Media Path page 160 Clearing Media Misfeeds page 160 Solving Problems with Media Misfeeds page 1...

Page 173: ...erly adjusted can cause poor print quality media mis feeds and machine damage You load the media printing side up in the tray many manufacturers place an arrow on the end of the wrapper to indicate th...

Page 174: ...and cause further misfeeds Do not reload media that has misfed Note The image is not fixed on the media before the fusing process If you touch the printed surface the toner may stick to your hands so...

Page 175: ...sts open and close the engine cover This should clear the mis feed message Media Misfeed Messages and Clearing Procedures Media Misfeed Message Page Reference PAPER MISFEED Displaying alternately OPEN...

Page 176: ...feeds 162 Clearing a Media Misfeed in the Machine 1 Pull the scanner unit release lever The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then releas...

Page 177: ...Clearing Media Misfeeds 163 2 Open the scanner unit Be careful not to touch the plate on the back of the scanner unit 3 Pull the lever and then open the engine cover Do not touch the transfer belt...

Page 178: ...Clearing Media Misfeeds 164 If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin 4 Carefully pull out the drum car tridge...

Page 179: ...keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a locati...

Page 180: ...Clearing Media Misfeeds 166 6 Remove any misfed media Always remove the mis fed media in the feed direction as shown only 7 Return the fuser separator levers to their original positions...

Page 181: ...Clearing Media Misfeeds 167 8 Reinstall the drum cartridge 9 Carefully close the engine cover...

Page 182: ...Clearing Media Misfeeds 168 10 Carefully close the scanner unit 11 Remove the lid from Tray 1 12 Remove any misfed paper...

Page 183: ...Misfeeds 169 13 Reattach the lid If the paper in Tray 2 is being used perform the procedure starting from step 14 for clearing a media misfeed 14 Pull out Tray 2 as far as possi ble 15 Lift up Tray 2...

Page 184: ...ring Media Misfeeds 170 16 Remove any misfed paper 17 Remove the lid from Tray 2 and then remove all paper from the tray 18 Fan the paper and align its edges 19 Load the media in Tray 2 and attach the...

Page 185: ...Clearing Media Misfeeds 171 20 Reinsert Tray 2...

Page 186: ...eds 172 Clearing a Media Misfeed from the Duplex Option 1 Open the duplex cover 2 Carefully pull out the misfed media Always remove the mis fed media in the feed direction as shown only 3 Carefully cl...

Page 187: ...Clearing Media Misfeeds 173 Clearing a Media Misfeed from the ADF 1 Open the ADF feed cover 2 Remove the document into the ADF document feed tray 3 Lift to open the ADF cover...

Page 188: ...Clearing Media Misfeeds 174 4 Remove any misfed media 5 Close the ADF cover 6 Close the ADF feed cover...

Page 189: ...the machine Open and close the engine cover again Some media remains misfed in the machine Check the media path again to make sure that you have removed all of the misfed media Duplex option mis feed...

Page 190: ...rectly positioned in the tray Remove the misfed media and reposi tion the media properly in the tray The number of sheets in the tray exceeds the maximum allowed Remove the excess media and reload th...

Page 191: ...collected static elec tricity in the tray Remove the transparencies and load them in Tray 1 one sheet at a time Do not fan transparencies before loading them Unsupported media wrong size thick ness ty...

Page 192: ...ch the machine specifications Use a power source with the specifica tions listed in appendix A Technical Specifications The control panel dis plays TONER LOW much sooner than expected One of the toner...

Page 193: ...nge the print settings for the digital camera in Printer Setup and then try printing again The paper size speci fied with the digital camera differs from the paper size speci fied with this machine Th...

Page 194: ...ine Blank pages are printed One or more of the toner cartridges are defective or empty Check the toner cartridges The image will not print correctly or not at all if the cartridges are empty The wrong...

Page 195: ...ta com for a complete list of cur rently approved media Do not duplex custom sized media envelopes labels postcards thick stock letterhead glossy media or transparencies Make sure that you have not mi...

Page 196: ...There is a foreign object stuck inside the machine Turn off the machine and remove the object If you cannot remove it contact Technical Support When copy ing or scan ning with the ADF a band appears...

Page 197: ...act Technical Support with the error information Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Specifications on page 40 Also refer to http print...

Page 198: ...ded in the machine Load the correct media in the machine The power source does not match the machine specifica tions Use a power source with the proper specifications Several sheets are being fed at t...

Page 199: ...labels post cards thick stock glossy media or transparencies specify the appropriate media type in the printer driver Image is too dark The copy density is set too dark Select a lighter copy density T...

Page 200: ...nal glass is dirty Clean the original glass For details refer to Cleaning the machine on page 144 The original cover pad is dirty Clean the original cover pad For details refer to Cleaning the machine...

Page 201: ...for damage If it is damaged replace it The fuser separator levers are adjusted for envelope printing Return the fuser separator levers to the plain paper setting There is insufficient fusing or the im...

Page 202: ...contact Technical Support with the error information The media path is dirty with toner Print several blank sheets and the excess toner should disappear One or more of the toner cartridges are defecti...

Page 203: ...The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it Colors look drastically wrong One or more of the toner cartridges may be defective Remove th...

Page 204: ...ine art does not print in color The line art setting for 2400 x 600 dpi requires Color Match ing to be turned off In the printer driver go to Quality tab and choose Off in the Color Matching Lower the...

Page 205: ...ge means Do this CANCELLING JOB The job is being cancelled No action needed ENERGY SAVE The machine is in Energy Save mode to reduce power consumption during periods of inactivity IMAGING The image fr...

Page 206: ...a connection with the specified server could not be established Check the Network and E mail settings and send the data again CANNOT GET IP SMTP Server The IP address of the SMTP server could not be o...

Page 207: ...car tridge DRUM LIFE END Displaying alternately CHANGE DRUM The waste toner bottle in the drum cartridge is full Replace the drum car tridge DUPLEX COVER OPEN Displaying alternately CLOSE DUPLEX COVE...

Page 208: ...in the paper tray Load A4 Letter or Legal size paper in the paper tray ID card copying cannot be used with paper of a size other than A4 Let ter or Legal MEDIA TYPE ERROR Displaying alternately LOAD C...

Page 209: ...u NOT E MAIL ADDRESS An E mail address was not pro grammed in the one touch dial key or speed dial num ber This message appears if a fax number or E mail address is pro grammed for group dialing Befor...

Page 210: ...the tray Locate and remove the misfeed PAPER SIZE ERROR Displaying alternately RESET PAPER XX The size of the media loaded in the media tray is incor rect Load the correct media size in the specified...

Page 211: ...he MACHINE SET TING menu is set to ON FAX or OFF Replace the specified toner cartridge X TONER Displaying alternately INCORRECT The X toner car tridge is an unap proved type Install a KONICA MINOLTA t...

Page 212: ...R The X toner car tridge is empty This message appears if 8 TONER EMPTY STOP on the MACHINE SET TING menu is set to ON Replace the toner car tridge TONER LIFE END Displaying alternately CHANGE X TONER...

Page 213: ...turn it on again If the problem persists contact your local vendor or authorized service provider This service message means Do this CAUTION MACHINE TROUBLE Displaying alternately SERVICE CALL XX An...

Page 214: ...Status Error and Service Messages 200...

Page 215: ...11 11 Installing Accessories...

Page 216: ...rranty This chapter provides information about the following accessories Note Installing accessories always requires that the machine and accessories are turned off and unplugged during installation F...

Page 217: ...3 Duplex Option Duplex Double Sided printing can be performed automatically with the duplex option installed Installing the Duplex Option 1 Turn off the machine and then disconnect the power cord and...

Page 218: ...o knockout plates and the tape Be sure to remove the tape 3 Prepare the duplex option Before installing the duplex option open the duplex cover and check that the knob is posi tioned vertically After...

Page 219: ...Duplex Option 205 4 Install the duplex option 5 Open the cover of the duplex option Since the duplex option is not yet secured to the machine hold the duplex option in place when opening its cover...

Page 220: ...uplex Option 206 6 While pushing in the knobs turn them clockwise until they are horizontal The duplex option is secured in place Make sure that both knobs are securely locked 7 Close the duplex cover...

Page 221: ...can be loaded in Tray 2 Installing Tray 2 Note Since consumables are installed in the machine be sure to keep the machine level when moving it in order to prevent accidental spills 1 Turn off the mach...

Page 222: ...2 208 2 Lift the machine and place it on top of Tray 2 to make sure that the positioning pins on Tray 2 correctly fit into the holes in the bottom of the machine Be sure to place Tray 2 on a level sur...

Page 223: ...A Appendix...

Page 224: ...n 2400 dpi 600 dpi 1200 dpi 600 dpi or 600 dpi 600 dpi First print Simplex Monochrome 13 0 seconds for A4 Letter plain paper Full color 22 0 seconds for A4 Letter plain paper First copy Simplex Monoch...

Page 225: ...capacity Tray 1 Multipurpose Cassette Plain paper 200 sheets Envelope 10 envelopes Label Postcard Thick Stock Transparency Letterhead Glossy media 50 sheets Tray 2 Optional Plain paper 500 sheets Out...

Page 226: ...proximately 33 kg 70 5 lb excluding the dust cover Toner cartridge Standard in box cartridge 0 55 kg 1 21 lb Y M C Standard in box cartridge 0 65 kg 1 43 lb K Replacement cartridge with toner roller c...

Page 227: ...es K Continuous Replacement Cartridge 1 500 pages Y M C Continuous High capacity 4 500 pages Y M C K Continuous Drum cartridge At 5 coverage using A4 Letter plain paper Monochrome 45 000 pages Continu...

Page 228: ...y Operation Use the keypad to enter numbers letters and symbols List of characters available with each key of the keypad Entering Fax Numbers To display your fax number select USER FAX NO in the USER...

Page 229: ...cters 1 A 1 1 1 _ 2 2 ABC2abc 3 3 DEF3def 4 4 GHI4ghi 5 5 JKL5jkl 6 6 MNO6mno 7 7 PQRS7pqrs 8 8 TUV8tuv 9 9 WXYZ9wxyz 0 0 space 0 Keypad Key Available characters 1 A 1 1 _ 1 2 2 ABC2abc 3 3 DEF3def 4...

Page 230: ...ey to change the input mode so that letters can be entered 2 Press the 6 key twice N is entered 3 Press the 5 key once J is entered 4 Press the 0 key once A space is entered 5 Press the 6 key three ti...

Page 231: ...o move the cursor _ to the character that you want to delete and then press the Cancel C key If multiple characters are assigned to a single key OK appears at the bottom of the screen If the same key...

Page 232: ...hine meets the ENERGY STAR Guidelines for energy efficiency What is an ENERGY STAR product An ENERGY STAR product has a special feature that allows it to automati cally switch to a low power mode afte...

Page 233: ...7 Configuration menu 23 Consumables Drum cartridge 136 Toner cartridge 126 Control panel 12 Copy 2in1 92 Collate 97 Copy density 91 Duplex 95 ID card copy 93 Quality 89 Select media tray 91 Zoom ratio...

Page 234: ...ption 172 Fuser 162 Transfer roller 162 Tray1 162 Tray2 162 Media path 160 Message Window 12 Messages 191 Misfeed problems 175 Clearing 160 Media path 160 Preventing 159 O One touch dial key Specifyin...

Page 235: ...ice messages 199 Specifying a recipient 110 Direct entering 110 One touch dial key 110 Speed dial 111 Specifying recipient 110 List 111 Phone book 111 112 Search 112 Speed dial Specifying recipient 11...

Page 236: ...222...

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