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Konica Minolta bizhub C550 Series, Quick Manual

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Konica Minolta bizhub C550 Series Quick Manual Download Page 195

6

Troubleshooting

6-6

C550

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 6

Why did an error message appear?

If the malfunction that occurred cannot be corrected by the user, the message “Malfunction detected. Inform the 
service representative of the error code.” appears. (call technical representative screen) The phone number and 
fax number for the usual technical representative appear in the center of the call technical representative screen.

Answer

When this message appears, turn the machine off with the main power switch, and then wait about 10 seconds 
before turning it on again.

2

Reminder 

If the message remains displayed, note the malfunction code that appeared in the screen, unplug the 
machine from the electrical outlet, and then contact the technical representative.

Summary of Contents for bizhub C550 Series

Page 1: ...can Box Operations INDEX Introduction 1 Basic operations 2 Useful copy operations 3 Useful fax operations 4 Useful scanning operations 5 Useful box operations 6 Troubleshooting 7 User Settings paramet...

Page 2: ...e manual before using the machine Items that must be observed to use the machine safely Information regarding product safety Precautions when using the machine The illustrations used in this manual ma...

Page 3: ...n the United States and other countries This machine and PageScope Box Operator are based in part on the work of the Independent JPEG Group Compact VJE Copyright 1986 2003 VACS Corp RC4 is a registere...

Page 4: ...erations 2 1 Reducing paper use while copying 2 2 2 2 Copying a large number of document pages at one time 2 5 2 3 Producing a booklet from copies 2 7 2 4 Erasing document shadows from copies 2 10 2 5...

Page 5: ...mber or time added 4 13 4 5 Transmitting with the background color adjusted 4 17 4 6 Transmitting with shadows erased 4 19 4 7 Transmitting to multiple recipients 4 21 4 8 Sending documents by e mail...

Page 6: ...abels or in the manuals to categorize the level of safety warnings Meaning of symbols WARNING Ignoring this warning could cause serious injury or even death CAUTION Ignoring this caution could cause i...

Page 7: ...ce representative Power source WARNING Use only the specified power source voltage Failure to do that could result in a fire or electrical shock Connect power plug directly into wall outlet having the...

Page 8: ...metallic objects dropped inside the product could result in a fire electrical shock or breakdown Should a piece of metal water or any other similar foreign matter get inside the product immediately t...

Page 9: ...has areas subject to high temperature which may cause burns When checking the inside of the unit for malfunctions such as a paper mis feed do not touch the locations around the fusing unit etc which a...

Page 10: ...C550 x 9 When the optional Fax Kit FK 502 is not installed Before successive holidays CAUTION Unplug the product when you will not use the product for long periods of time...

Page 11: ...t be used with a shielded network cable The use of non shielded cables is likely to result in interference with radio communications and is prohibited under FCC rules INTERFERENCE CAUSING EQUIPMENT ST...

Page 12: ...ode is 30 mW and the wavelength is 775 800 nm For European users This is a semiconductor laser The maximum power of the laser diode is 30 mW and the wavelength is 775 800 nm For Denmark users Dansk De...

Page 13: ...turvallisuus luokan 1 ylitt v lle n kym tt m lle la sers teilylle VARNING Om apparaten anv nds p annat s tt n i denna bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning so...

Page 14: ...uffisante et lorsque une utilisation prolong e de l appareil est effectu e Pour avoir la certitude de travailler dans un environnment r unissant des conditions de confort sant et de s curit il est pr...

Page 15: ...onic equipments Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handlin...

Page 16: ...otations and labels Safety precaution notations and labels appear on this machine at the following positions Be very careful that an accident does not occur when operations such as removing paper misf...

Page 17: ...an easily be performed adhere to the recommended space requirements detailed below 2 Reminder Be sure to allow a clearance of 100 mm 4 in or more at the back of this machine for the ventilation duct U...

Page 18: ...ct operation of the machine are as follows Temperature 10 C 50 F to 30 C 86 F with fluctuations of no more than 10 C 18 F within an hour Humidity 15 to 85 with fluctuations of no more than 10 within a...

Page 19: ...ns This manual contains details of the printing functions that can be specified with the standard built in printer controller Refer to this manual for basic operating procedures for the printing funct...

Page 20: ...ageScope Web Connection User s Guide Fax Operations This User s Guide contains descriptions of the G3 fax operations Refer to this User s Guide for details on using G3 fax operations when the optional...

Page 21: ...tional peripheral that eases the workflow and satisfies any application or office environment In addition to the copy fax scanning and printing functions essential to any business this machine provide...

Page 22: ...mputer it can be sent as an e mail attachment or a fax can be sent using the Internet Scan operations Paper documents can quickly be converted to digital data This converted data can conveniently be t...

Page 23: ...operations When turned off the machine enters a state where it conserves energy 4 Memory Mode key Press to register store the desired copy fax scan settings as a program or to recall a registered prog...

Page 24: ...ge Display key Press to enter Enlarge Display mode 16 Accessibility key Press to display the screen for specifying settings for user accessibility functions 17 Power Save key Press to enter Power Save...

Page 25: ...ower switch This switch turns on off all functions of the machine Normally the main power switch is turned on Power auxiliary power key Press to turn on off machine operations When turned off the mach...

Page 26: ...tly if it is turned on a short time after being turned off Do not turn off the machine while it is printing otherwise a paper misfeed may occur Do not turn off the machine while it is operating otherw...

Page 27: ...dure described below to load paper into the various paper trays Loading paper into tray 1 and tray 2 Follow the procedure described below to load paper into tray 1 and tray 2 1 Slide the lateral guide...

Page 28: ...ts of plain paper can be loaded For details on the number of sheets of thick paper that can be loaded refer to chapter 6 Copy paper original documents of the User s Guide Copy Operations 2 Note For de...

Page 29: ...gher than the mark Tray 3 can be loaded with up to 1 500 sheets of plain paper Tray 4 can be loaded with up to 1 000 sheets of plain paper For details on the number of sheets of thick paper that can b...

Page 30: ...t the surface to be printed on faces downward Do not load so many pages that the top of the stack is higher than the mark Up to 3 000 sheets of plain paper can be loaded For details on the number of s...

Page 31: ...cedure described below to load paper into the bypass tray 1 Open the bypass tray When loading large sized paper pull out the tray extension 2 Load the paper into the tray Load paper so that the side t...

Page 32: ...157 g m2 Up to 80 sheets Thick paper 2 158 g m2 to 209 g m2 Up to 70 sheets Thick paper 3 210 g m2 to 256 g m2 Up to 60 sheets Thick paper 4 257 g m2 to 300 g m2 Up to 50 sheets OHP transparencies Up...

Page 33: ...hould be checked Paper misfeed locations For details on misfeeds 1 through 15 refer to page x 33 of this manual and perform the appropriate operation For details on misfeed 16 to 18 finisher FS 608 re...

Page 34: ...ndicated levers and dials may result in burns If you get burnt immediately cool the skin under cold water and then seek professional medical attention 7 CAUTION Precautions for toner spills Be careful...

Page 35: ...misfeed in the finisher differs depending on the selected Finishing settings 2 Reminder Do not forcefully push or pull the sensor pin in the horizontal transport unit otherwise the horizontal transpo...

Page 36: ...misfeed in the finisher differs depending on the selected Finishing settings 2 Reminder Do not forcefully push or pull the sensor pin in the horizontal transport unit otherwise the horizontal transpo...

Page 37: ...e appears indicating the part that should be replaced When the message appears follow the corresponding procedure to replace the part 2 Note For details refer to chapter 8 Replacing toner cartridges a...

Page 38: ...replaceable by the user Detail For details on the replacement procedure refer to page x 40 of this manual When the waste toner box is full the following message appears If it is replaceable by the use...

Page 39: ...n the replacement procedure refer to page x 42 of this manual When there are no more staples in the finisher the following message appears Detail For details on the replacement procedure for finisher...

Page 40: ...C550 x 39 When the punch scrap box is full the following message appears If it can be emptied by the user Detail For details on the emptying procedure refer to page x 46 of this manual...

Page 41: ...r cartridges in their black plastic bags inside their boxes to be collected by your service representative 7 CAUTION Handling toner and toner cartridges Do not burn toner or the toner cartridge Toner...

Page 42: ...CAUTION Handling toner and the toner box Do not burn toner or the toner cartridge Toner expelled from the fire may cause burns 7 CAUTION Precautions for toner spills Be careful not to spill toner ins...

Page 43: ...r than the black one tilt the new imaging unit to the left and lightly shake it twice in the direction of the tilt and then tilt the unit to the right and lightly shake it twice in the direction of th...

Page 44: ...If your hands become soiled with toner immediately wash them with soap and water If toner gets in your eyes immediately flush them with water and then seek professional medical attention Detail When r...

Page 45: ...inisher FS 608 The following procedure describes how to replace the staple cartridge for finisher FS 608 2 Reminder When moving the stacker unit do not grab any part other than handle otherwise your h...

Page 46: ...inisher FS 517 The following procedure describes how to replace the staple cartridge for finisher FS 517 2 Reminder When moving the stacker unit do not grab any part other than handle otherwise your h...

Page 47: ...x 46 C550 Emptying the punch scrap box The following procedure describes how to empty the punch scrap box...

Page 48: ...stalled to increase the telephone lines available for faxing 5 Large capacity unit LU 301 Can be loaded with up to 3 000 sheets of plain A4 size paper Can be loaded with the following A4 size paper 2...

Page 49: ...ows this machine to be used as a fax machine 11 Stamp unit SP 501 Applies a stamp to documents that have been scanned 12 Scan accelerator kit SA 501 Creates images at high speed when sending scans 13...

Page 50: ...1 Basic operations Chapter 1 Basic operations...

Page 51: ...ormation on the general operation for copying 1 Position the document to be copied If a screen for entering the user name account name and password appears type in the necessary information and then t...

Page 52: ...ing double sided copies of single sided documents In addition multiple document pages can be combined into a single printed page As a factory default 1 sided 1 sided is selected Finishing The printed...

Page 53: ...he User s Guide Copy Operations 4 Press the Start key To stop scanning or printing press the Stop key To interrupt the copy job press the Interrupt key To scan the next document while printing reserve...

Page 54: ...formation on the general operation for faxing 1 Change the mode If a screen for entering the user name account name and password appears type in the necessary information and then touch Login or press...

Page 55: ...ns 1 6 C550 Basic operations Chapter 1 2 Select the destination If fax numbers are already registered a registered destination can be selected For details on registering destinations refer to page 3 2...

Page 56: ...l Settings or Comm Settings and specify the desired settings For details refer to chapter 2 To send a fax of the User s Guide Fax Operations 3 Position the document to be faxed To send a document that...

Page 57: ...er 1 4 Press the Start key Detail To stop the transmission after the Start key was pressed touch Job List then Job Details and then delete the job to be stopped For details refer to chapter 2 To send...

Page 58: ...Basic operations 1 C550 1 9 Basic operations Chapter 1 2 1...

Page 59: ...sent as an attachment to an e mail message Scan to FTP The scan data is sent to an FTP server Scan to SMB The scan data is sent to a shared folder on a computer on the network Other than data scanned...

Page 60: ...ss touch Direct Input select the transmission method and then type in the destination address A document can be sent to multiple destinations at the same time Broadcast transmission For details on sen...

Page 61: ...1 Basic operations 1 12 C550 Basic operations Chapter 1 3 Position the document to be scanned 4 Press the Start key...

Page 62: ...twork settings can also be specified by using PageScope Web Connection For easier operation specify in advance any settings other than the network settings according to the desired application For det...

Page 63: ...es This user box can only be accessed by users who belong to the account group and have logged on when account track settings have been applied Bulletin board user boxes This user box can be used to s...

Page 64: ...Basic operations 1 C550 1 15 Basic operations Chapter 1 1 Display the screen for registering user boxes...

Page 65: ...1 Basic operations 1 16 C550 Basic operations Chapter 1 2 Touch New To change the settings for a registered user box select the user box whose settings are to be changed and then touch Edit...

Page 66: ...nd then use the keyboard that appears in the touch panel to type in the user box name Password Specify a password to protect the registered user box Touch Password and then use the keyboard that appea...

Page 67: ...for the user box number and the user box name Be sure to specify these settings Detail Personal user boxes can be created and used by users registered with user authentication By creating user boxes f...

Page 68: ...ribe how to save data in user boxes Data can be saved in boxes from Copy mode Fax Scan mode and User Box mode Detail Data saved from Copy mode cannot be transmitted The operations for saving data in u...

Page 69: ...ied by touching Enter User Box No then typing in the box number To search for a user box name touch Search User Box 3 Check the name of the document The document name automatically set as the default...

Page 70: ...the document to be saved 5 Press the Start key When saving a document to a user box with a Copy mode function select Page Print to Yes to print the document at the same time that it is saved Saving d...

Page 71: ...sic operations Chapter 1 2 Select the user box where the document is to be saved The user box can also be specified by touching Enter User Box No then typing in the box number To search for a user box...

Page 72: ...the Start key When saving a document to a user box with a Fax Scan mode function specifying another destination allows the document to be sent at the same time that it is saved Detail A user box regis...

Page 73: ...a user box with a User Box mode operation 1 Touch Save Document 2 Select the user box where the document is to be saved The user box can also be specified by touching Enter User Box No then typing in...

Page 74: ...document name touch Document Name and then use the keyboard that appears in the touch panel to type in the name To specify settings such as the image quality and document orientation touch Scan Setti...

Page 75: ...1 Basic operations 1 26 C550 Basic operations Chapter 1 The operation can also be started by touching Start...

Page 76: ...tored in a compact format reducing the amount of office space needed Efficiently transmitting and sharing documents Documents can easily be transmitted on a network without using a computer Detail Ope...

Page 77: ...1 Basic operations 1 28 C550 Basic operations Chapter 1 If a password has been specified for the user box type in the password and then touch OK 1 2 1 2...

Page 78: ...tings and settings such as the number of copies can be specified To print multiple saved data at the same time touch Combine Up to 10 documents can be printed at the same time For details refer to cha...

Page 79: ...1 Basic operations 1 30 C550 Basic operations Chapter 1 Sending saved documents 1 Select the user box containing the document to be sent 1 2...

Page 80: ...Send To send multiple saved data at the same time touch Bind TX Up to 10 documents can be sent at the same time For details refer to chapter 5 Sending a user box document of the User s Guide Box Oper...

Page 81: ...ment can be sent to multiple destinations at the same time For details on sending a document to multiple destinations refer to page 3 9 of this manual If necessary touch Communication Settings and spe...

Page 82: ...2 Useful copy operations Chapter 2 Useful copy operations...

Page 83: ...ies printing on both sides of the paper and combined copies reducing multiple pages and printing them together on a single sheet of paper are convenient for reducing paper use and reducing office spac...

Page 84: ...details refer to chapter 2 Basic copy operations of the User s Guide Copy Operations Combined copies Select 2in1 4in1 or 8in1 depending on the number of pages that can be printed on a single page Com...

Page 85: ...erations 2 4 C550 Useful copy operations Chapter 2 2 Note For details refer to chapter 2 Basic copy operations of the User s Guide Copy Operations If 4in1 or 8in1 is selected the page arrangement can...

Page 86: ...copied is too large to be loaded into the ADF the document can be divided into batches which are scanned separately After all document pages are scanned the copies can be outputted together This is us...

Page 87: ...nts that cannot be loaded into the ADF position them on the original glass Documents can also be scanned in separate batches from the original glass To change the settings touch Change Setting 2 Note...

Page 88: ...finish them like magazines and pamphlets Whether the Booklet function or the Booklet Original function is used depends on the layout of the original document Booklet For a document containing individ...

Page 89: ...r to chapter 7 Application functions of the User s Guide Copy Operations Booklet Original For a pamphlet with its staples removed from the center binding select the Booklet Original function The docum...

Page 90: ...Useful copy operations 2 C550 2 9 Useful copy operations Chapter 2 2 Note For details refer to chapter 7 Application functions of the User s Guide Copy Operations...

Page 91: ...ul copy operations Chapter 2 2 4 Erasing document shadows from copies Frame Erase Copies can be produced by erasing unwanted areas around the document such as the transmission information on received...

Page 92: ...me width can be erased on all four sides of the document or the width that is erased can be specified for each side The width of the frame to be erased can be set between 0 1 and 50 mm 2 Note For deta...

Page 93: ...copy operations Chapter 2 2 5 Printing copies enlarged reduced on paper with a different size Auto zoom Copies can be produced with the zoom ratio automatically selected based on the size of the load...

Page 94: ...than the document load the document with the same orientation as the paper 2 Note For details refer to chapter 2 Basic copy operations of the User s Guide Copy Operations If the Auto Zoom setting is s...

Page 95: ...opy operations 2 14 C550 Useful copy operations Chapter 2 2 6 Copying book page spreads on separate sheets of paper Book Copy A page spread such as in an open book or pamphlet can be copied onto separ...

Page 96: ...Useful copy operations 2 C550 2 15 Useful copy operations Chapter 2 1 2 1 2...

Page 97: ...ide Copy Operations Parameter Description Book Spread Both pages of the page spread are printed on the same page Separation Separate copies of each page in the page spreads are printed in the document...

Page 98: ...pages while copying Cover Sheet When copying using paper for cover pages that is different from the paper of the main body of the document instead of copying the cover pages and document separately th...

Page 99: ...ions Chapter 2 2 Reminder Use paper with the same size for the cover pages and for the main body of the document and load them in the paper trays in the same orientation 1 2 Select the paper tray load...

Page 100: ...Useful copy operations 2 C550 2 19 Useful copy operations Chapter 2 2 Note For details refer to chapter 7 Application functions of the User s Guide Copy Operations...

Page 101: ...ied and stapled together Settings can be specified to staple the document in the corner or at two locations The Staple settings are available only if the optional finisher is installed Holes for filin...

Page 102: ...aper weight 64 g m2 to 128g m2 Paper sizes 2 Hole Punch setting A3 w to A5 v w 11 17 w to 5 1 2 8 1 2 w 8 13 w 1 8k w 16k v w 3 Hole 4 Hole Punch setting A3 w B4 w A4 w B5 v 11 17 w 8 1 2 11 v 7 1 4 1...

Page 103: ...9 Easily recalling frequently used functions Registering recalling programs Frequently used functions can be registered as a copy program The registered copy program can easily be recalled and used R...

Page 104: ...Useful copy operations 2 C550 2 23 Useful copy operations Chapter 2 Detail A maximum of 30 copy programs can be registered Recalling a program 1 2 1 2...

Page 105: ...ns Chapter 2 2 Note For details refer to chapter 3 Additional copy operations of the User s Guide Copy Operations Shortcut keys Frequently used Application functions can be added as a shortcut key to...

Page 106: ...Useful copy operations 2 C550 2 25 Useful copy operations Chapter 2...

Page 107: ...2 Useful copy operations 2 26 C550 Useful copy operations Chapter 2 2 Note For details refer to chapter 11 Utility mode of the User s Guide Copy Operations 1 3 2 The shortcut key is created...

Page 108: ...r 2 2 10 Checking the copies Proof Copy Before printing a large number of copies a single proof copy can first be printed so that it can be checked This allows copy errors to be corrected before a lar...

Page 109: ...2 Useful copy operations 2 28 C550 Useful copy operations Chapter 2 A single copy is printed Check the proof copy...

Page 110: ...py operations Chapter 2 Detail To change the selected settings after checking the proof copy touch Change Setting and then change the settings 2 Note For details refer to chapter 3 Additional copy ope...

Page 111: ...pying onto envelopes Bypass tray Use the bypass tray when copying onto envelopes When copying onto envelopes the orientation of the document and paper is extremely important 1 Position the document an...

Page 112: ...er 2 2 Specify the paper type and size If envelopes are loaded select the Envelope Paper Type setting Select a size that matches the size of the envelope that is loaded 2 Note For details refer to cha...

Page 113: ...C550 Useful copy operations Chapter 2 2 12 Checking the number of prints Meter Count The total number of printed pages and detailed counts of prints such as the number of black and white prints can be...

Page 114: ...ed on large sized paper using the Black setting the Full Color setting the Single Color setting the 2 Color setting and the total for all Color settings Total Copy Print Displays the total number of p...

Page 115: ...tory default 2 Note For details refer to chapter 1 Before making copies of the User s Guide Copy Operations Manually entering a Powe Save mode Instead of waiting the specified length of time the machi...

Page 116: ...Useful copy operations 2 C550 2 35 Useful copy operations Chapter 2 2 Note For details refer to chapter 1 Before making copies of the User s Guide Copy Operations 1 2 1 2...

Page 117: ...2 Useful copy operations 2 36 C550 Useful copy operations Chapter 2...

Page 118: ...3 Useful fax operations Chapter 3 Useful fax operations...

Page 119: ...equently used destinations can be registered Destinations can be registered in the address book or as group destinations Address book destinations By registering a frequently used destination in the a...

Page 120: ...Useful fax operations 3 C550 3 3 Useful fax operations Chapter 3 Registering a fax number Destination registration screen...

Page 121: ...s of the User s Guide Fax Operations Name Specify the name of the fax number to be registered Index Select the index characters used for organizing the fax numbers By selecting index characters approp...

Page 122: ...istered together as a single group The fax numbers that can be registered as a group destination must be registered in the address book In order to register a group destination the individual fax numb...

Page 123: ...3 Useful fax operations 3 6 C550 Useful fax operations Chapter 3 2 Note For details refer to chapter 9 Registering Specifying Settings of the User s Guide Fax Operations 2 1...

Page 124: ...ns performed until now Communication List A log of the transmissions and receptions can be viewed in a report and printed The transmission report reception report and activity report which combines th...

Page 125: ...to chapter 11 Reports and Lists of the the User s Guide Fax Operations Fax jobs that could not be sent are automatically saved in the Fax Retransmit User Box Jobs saved in the Fax Retransmit User Box...

Page 126: ...ecipients with a single operation This is called a broadcast transmission Broadcast transmission Recipients can be specified for broadcast transmissions by typing in the destination using the keypad o...

Page 127: ...perations Chapter 3 2 Note For details refer to chapter 2 To send a fax of the User s Guide Fax Operations Touch Next Destination to display a screen for entering the second destination A destination...

Page 128: ...ions can be specified in the following combination Address book 500 destinations Direct input 100 destinations Direct input e mail addresses 5 destinations 2 Note For details refer to chapter 2 To sen...

Page 129: ...tions Chapter 3 3 4 Selecting registered transmission source information Fax transmission source information settings Registered transmission source information transmission source name and fax ID can...

Page 130: ...word The transmission source information is registered by the administrator Check with the machine s administrator for registered information The administrator can set the position for printing the tr...

Page 131: ...d when scanning double sided documents 3 Resolution The larger the numbers the clearer the image 4 File Type This parameter is not available when sending to a fax number 5 Density Select whether to da...

Page 132: ...3 5 No Parameter Description 1 Scan Size Specify the size of document to be scanned This is useful when you want to fax only a portion of the document 2 Annotation The document to be sent can be save...

Page 133: ...he data for scanned documents on the sender s machine and sending it with a request from the recipient is called polling transmission A document sent using this machine s Polling TX function is stored...

Page 134: ...smission To receive data sent as a polling transmission touch Polling RX in the Communication Method Settings screen and then specify the sender to receive the data Polling transmission can be used if...

Page 135: ...e For details refer to chapter 6 Useful transmission functions of the User s Guide Fax Operations Transmitting using late night transmission cost timer transmission Destination settings can be specifi...

Page 136: ...manual Before Internet faxing can be used various settings must be specified by the administrator 2 Note For details refer to chapter 2 Transmission of the User s Guide Network Fax Operations IP addre...

Page 137: ...fax operations Chapter 3 3 9 Sending documents by e mail Internet faxing Using the Internet a scanned document can be sent as an e mail attachment The transmission costs are included in the Internet c...

Page 138: ...fax operations 3 C550 3 21 Useful fax operations Chapter 3 When the destination is entered directly 2 Note For details refer to chapter 2 Transmission of the User s Guide Network Fax Operations 3 2 1...

Page 139: ...Chapter 3 3 10 Reducing printing costs Memory RX User Box Received faxes can be saved in user box as data and printed when they are needed By selecting the received faxes to be printed printing costs...

Page 140: ...n be specified for the Memory RX User Box Settings for the Memory RX User Box are specified in Administrator mode The administrator password is required to specify the settings 2 Note For details refe...

Page 141: ...Sending confidential documents When sending documents a confidential user box SUB address and the transmission password transmission ID can be specified in addition to the fax number of the destinati...

Page 142: ...ansmission a confidential box and transmission ID must be specified on the recipient s fax machine An F code transmission can be used only if the recipient s fax machine supports F code functions 2 No...

Page 143: ...The administrator password is required to specify the settings In Administrator mode settings can be specified to print the data of a received fax even from the machine when the fax is forwarded or to...

Page 144: ...be sent to a destination fax machine with the same settings as if it is printed In order to use computer faxing the fax driver must be installed 2 Note For details refer to chapter 9 Setting up the f...

Page 145: ...3 Useful fax operations 3 28 C550 Useful fax operations Chapter 3...

Page 146: ...4 Useful scanning operations Chapter 4 Useful scanning operations...

Page 147: ...tions Frequently used destinations can be registered Destinations can be registered in the address book or as group destinations Address book destinations By registering a frequently used destination...

Page 148: ...Useful scanning operations 4 C550 4 3 Useful scanning operations Chapter 4 Registering an e mail address Destination registration screen...

Page 149: ...e Network Scanner Operations Name Spcify the name of the e mail address to be registered Index Select the index characters used for organizing the e mail addresses By selecting index characters approp...

Page 150: ...e registered together as a single group The destinations that can be registered as a group destination must be registered in the address book In order to register a group destination the individual de...

Page 151: ...4 Useful scanning operations 4 6 C550 Useful scanning operations Chapter 4 2 Note For details refer to chapter 3 Specifying Utility mode parameters of the User s Guide Network Scanner Operations 1 2...

Page 152: ...ution and the scanning method according to whether the document contains text or images can be specified when scanning a document A document of good quality can be sent by using a combination of these...

Page 153: ...etail The higher the resolution the larger the data becomes 2 Note For details refer to chapter 2 Scanning of the User s Guide Network Scanner Operations Selecting an Original Type setting Select the...

Page 154: ...Text Photo Select this setting for documents consisting of both text and photos 3 Photo Select this setting for documents consisting only of photos 4 Dot Matrix Original Select this setting for docume...

Page 155: ...operations 4 10 C550 Useful scanning operations Chapter 4 2 Note For details refer to chapter 2 Scanning of the User s Guide Network Scanner Operations If Text Photo or Photo is selected the photo typ...

Page 156: ...Useful scanning operations 4 C550 4 11 Useful scanning operations Chapter 4 4 3 Transmitting with the selected Color and File Type settings Selecting the Color and File Type settings File Type...

Page 157: ...ble when faxing or using Internet faxing 2 Note For details refer to chapter 2 Scanning of the User s Guide Network Scanner Operations No File type Description 1 PDF This type of file can be displayed...

Page 158: ...s Chapter 4 4 4 Transmitting with the page number or time added The page number or date time can be added to the scanned document Both the page number and the date time can be added at the same time P...

Page 159: ...gs also changes the color with the page number settings Page numbers can also be added with header footer settings The header footer settings are specified in Administrator mode 2 Note For details ref...

Page 160: ...Useful scanning operations 4 C550 4 15 Useful scanning operations Chapter 4 Adding the date and time The date and time of scanning can be added to a document to be sent...

Page 161: ...ings also changes the color with the date time settings Page numbers can also be added with header footer settings The header footer settings are specified in Administrator mode 2 Note For details ref...

Page 162: ...C550 4 17 Useful scanning operations Chapter 4 4 5 Transmitting with the background color adjusted Background Removal When scanning a document with a colored background a cleaner scan can be created...

Page 163: ...4 Useful scanning operations 4 18 C550 Useful scanning operations Chapter 4 2 Note For details refer to chapter 2 Scanning of the User s Guide Network Scanner Operations 2 1...

Page 164: ...seful scanning operations Chapter 4 4 6 Transmitting with shadows erased Frame Erase Scans can be sent while erasing unwanted areas around the document such as the transmission information on received...

Page 165: ...same width can be erased on all four sides of the document or the width that is erased can be specified for each side The width of the frame to be erased can be set between 0 1 and 50 mm 2 Note For d...

Page 166: ...l scanning operations 4 C550 4 21 Useful scanning operations Chapter 4 4 7 Transmitting to multiple recipients Searching for a registered destination Select a recipient registered in the address book...

Page 167: ...ons Chapter 4 2 Note For details refer to chapter 2 Scanning of the User s Guide Network Scanner Operations Program destinations Scanning settings transmission settings and destination can be register...

Page 168: ...Useful scanning operations Chapter 4 Detail Unwanted destinations can be deleted from under Broadcast Destinations or the settings can be changed 2 Note For details refer to chapter 2 Scanning of the...

Page 169: ...cuments by e mail E mail transmissions Scan data can be sent as an e mail attachment simply by specifying the e mail address 2 Note For details refer to chapter 2 Scanning of the User s Guide Network...

Page 170: ...ched file The subject of the e mail message and the file name can be changed when sending scan data by e mail 2 Note For details refer to chapter 2 Scanning of the User s Guide Network Scanner Operati...

Page 171: ...4 4 9 Checking transmissions performed until now Current Jobs Job History lists The transmission log includes the Current Jobs list which allows the jobs currently being performed to be checked and th...

Page 172: ...Chapter 4 Detail Jobs that are being sent and jobs queued to be sent are displayed in the Current Jobs list Jobs that have been sent are displayed in the Job History list 2 Note For details refer to...

Page 173: ...4 Useful scanning operations 4 28 C550 Useful scanning operations Chapter 4...

Page 174: ...5 Useful box operations Chapter 5 Useful box operations...

Page 175: ...s Chapter 5 5 Useful box operations 5 1 Changing the name of a saved document Edit Name The name of a document saved in a user box can be changed Documents that were not named when they were saved can...

Page 176: ...document name is the name of the file sent by e mail or to an FTP or SMB server Change the document name after considering the conditions of the destination server 2 Note For details refer to chapter...

Page 177: ...hapter 5 5 2 Scanning double sided documents Scan Settings When saving data in a user box from User Box mode touch Scan Settings to change the settings for scanning the document To scan double sided d...

Page 178: ...ng in the Scan Settings screen in the same way that it is specified in User Box mode Since the default setting is 1 Sided be sure to specify the 2 Sided setting in the Scan Settings screen to save a d...

Page 179: ...a is saved in user boxes can be specified for each user box When the specified length of time has passed data saved in user boxes will automatically be erased Specify a setting for Auto Document Delet...

Page 180: ...Useful box operations 5 C550 5 7 Useful box operations Chapter 5 2 1...

Page 181: ...5 Useful box operations 5 8 C550 Useful box operations Chapter 5 2 Note For details refer to chapter 7 Specifying Utility mode paramteters of the User s Guide Box Operations 2 1...

Page 182: ...Useful box operations 5 C550 5 9 Useful box operations Chapter 5 5 4 Printing sending multiple data combined Combine Bind TX Two or more data saved in user boxes can be printed or sent 2 1 2 1...

Page 183: ...5 Useful box operations 5 10 C550 Useful box operations Chapter 5 When Combine is selected Specify the order that the data is combined 1 2 Specify the Finishing settings and then print the data...

Page 184: ...d from Copy mode cannot be sent If data saved from Copy mode is combined with other data the data cannot be sent 2 Note For details refer to chapter 4 Printing a user box document and chapter 5 Sendin...

Page 185: ...operations 5 12 C550 Useful box operations Chapter 5 5 5 Changing finishing settings for saved data before printing Finishing Before printing data saved in a user box the finishing settings can be cha...

Page 186: ...ment Offset When a finisher is not installed If the sorting conditions are met copies are fed out and sorted in an alternating crisscross pattern When a finisher is installed The copies are fed out sh...

Page 187: ...5 Useful box operations 5 14 C550 Useful box operations Chapter 5 2 Note For details refer to chapter 4 Printing a user box document of the User s Guide Box Operations...

Page 188: ...b Connection You can use data in user boxes from the computer at your desk Enter the IP address of this machine in the Address box of the Web browser to use PageScope Web Connection to connect with th...

Page 189: ...ork machine settings can be specified from PageScope Web Connection The following basic operations can be performed from PageScope Web Connection Check various machine information Check a job Perform...

Page 190: ...6 Troubleshooting Chapter 6 Troubleshooting...

Page 191: ...owing Check that the machine s power plug is firmly inserted into the electrical outlet In addition check that the circuit breaker has not been tripped Check that the machine has been turned by using...

Page 192: ...panel cancels Power Save mode Try pressing the Power Save key in the control panel If the weekly timer has set the machine in Sleep mode a screen appears in the touch panel when the Power Save key is...

Page 193: ...For a toner cartridge After the message Toner Cartridge X needs to be replaced soon appeared the message Replace toner cartridge X appears Replace the toner cartridge according to your maintenance ag...

Page 194: ...ation is performed 2 Reminder If the misfeed warning remains displayed after the indicated items have been checked contact your technical representative What is image stabilization In order for this m...

Page 195: ...screen The phone number and fax number for the usual technical representative appear in the center of the call technical representative screen Answer When this message appears turn the machine off wi...

Page 196: ...7 User Settings parameters Chapter 7 User Settings parameters...

Page 197: ...ctions can be changed according to the operating conditions and environment 7 1 Displaying the User Settings screen Various settings can be specified from the User Settings screen Detail To change the...

Page 198: ...parameters refer to chapter 11 Utility mode of the User s Guide Copy Operations For details on the Scan Fax Settings parameters refer to chapter 10 Utility mode of the User s Guide Fax Operations For...

Page 199: ...left panel of the touch panel screen and the settings in the Basic screen can be changed Copier Settings The settings for copy functions can be changed so that the operations can easily be performed S...

Page 200: ...User Settings parameters 7 C550 7 5 User Settings parameters Chapter 7 Printer Settings The settings for print functions can be changed so that the operations can easily be performed...

Page 201: ...7 User Settings parameters 7 6 C550 User Settings parameters Chapter 7...

Page 202: ...8 Glossary Chapter 8 Glossary...

Page 203: ...saving mode Power Save mode or Sleep mode The machine can be manually set to a power saving mode when the Power Save key is pressed Punch Holes can be punched in copies for filing Save in User Box Thi...

Page 204: ...9 Index Chapter 9 Index...

Page 205: ...26 Fax transmission source information setting 3 12 Faxing 1 5 F Code transmission 3 24 File type 4 11 Finishing 2 20 5 12 Frame erase 2 10 4 19 G Group user box 1 14 I Image stabilization 6 5 Interne...

Page 206: ...rching destination 4 21 Selecting destination 1 5 Selecting destinations 3 20 Separate scan 2 5 Shortcut key 2 22 Sleep mode 2 34 Space requirements x 16 Staple 2 20 T Timer transmission 3 18 Troubles...

Page 207: ...9 Index 9 4 C550 Index Chapter 9...

Page 208: ...http konicaminolta com Copyright 2006 Printed in China 2006 12 A00J 9621 00 This manual was printed using 100 post consumer recycled paper This manual was printed with soy ink...

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