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bizhub C360/C280/C220 (Version 4)

12-3

12.1

Cannot send faxes

12

12

Troubleshooting for fax and scanning problems

This chapter provides solutions for some problems you encounter while using fax and scanning functions. If
you encounter a problem which is not listed in this chapter or difficult to solve, please contact your service
representative.

12.1

Cannot send faxes

When a fax cannot be sent, try to correct problems by referring to the table below. If the fax still cannot be
sent properly even after attempting to correct the problem, please contact your service representative.

d

Reference

If you are unable to send a fax, the TX Result Report is output. For details, refer to page 8-13. (When printing
the TX Result Report is enabled)

For details on error messages, Refer to page 12-7.

For problems such as jamming of originals, paper jams, poor image quality or exhausted toner, refer to the
[User's Guide Copy Operations]

12.1.1

G3 Fax

Check points

Corrective Actions

Was the transmission
procedure carried out
correctly?

Check the transmission procedure and then resend the fax.

Is the recipient's fax
number correct? Were
the address book desti-
nation and program des-
tination registered
correctly?

There may be an error in registering the fax number when address book des-
tination and program destination are used.
Print the list of address book destinations to check that the numbers are reg-
istered correctly.
Correct if an error is found.

Is the telephone line set-
ting correct?

Does the setting in [Dialing Method] in the Utility mode match the telephone
line being used? Check the setting and correct it if an error is found.

Is the telephone line cor-
rectly connected?

Is the telephone line disconnected?
Check the telephone cord for connection and, if unplugged, plug it securely.

Is there a problem with
the receiving machine?

Is the power of the receiving facsimile turned off, is it out of paper or is there
another problem?
Call the recipient to determine whether there is a problem.

Was a correct password
sent?

Check the recipient's password and then resend the fax using a correct
password.

Was the sender's fax
number correctly regis-
tered with "Check Dest.
& Send"?

Check that the fax number registered with the recipient is correct. Or, send
a fax with Check Dest. & Send set to [No].

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Summary of Contents for bizhub C220 Series

Page 1: ...de XXXXXXXX00 XXXXXXXX00 Konica Minolta Business Solutions Europe GmbH Europaallee 17 30855 Langenhagen Germany Tel 49 0 511 74 04 0 Fax 49 0 511 74 10 50 www konicaminolta eu 2009 Konica Minolta Business Solutions Europe GmbH All rights reserved Printed in Germany ...

Page 2: ......

Page 3: ...Address Fax 2 4 2 1 2 User authentication 2 4 MFP authentication 2 5 External server authentication 2 5 Account Track 2 5 2 1 3 Restriction on file name 2 6 2 2 Overview 2 7 2 2 1 Available operations with Network scan function 2 7 E Mail transmission 2 7 FTP transmission 2 8 SMB transmission 2 8 User Box filing 2 9 WebDAV transmission 2 9 Web Service 2 10 2 2 2 Available operations with fax funct...

Page 4: ... 4 2 1 Address Book 4 5 4 2 2 Group 4 5 4 3 Optional settings 4 6 Fax Scan programs 4 6 Custom display 4 6 4 4 Using the Web service 4 7 4 4 1 Settings required to use the Web service 4 7 4 4 2 Installing the driver program of this machine to a computer 4 7 Check before installation 4 7 Installation procedure 4 7 5 Sending 5 1 Operation flow 5 3 5 1 1 Scan Network Fax 5 3 5 1 2 G3 fax 5 5 5 1 3 Re...

Page 5: ...5 28 5 6 6 PC SMB 5 29 Host Name 5 29 File Path 5 29 User Name 5 29 Password 5 29 Reference 5 29 Next Destination 5 29 5 6 7 FTP 5 29 Host Name 5 30 File Path 5 30 User Name 5 30 Password 5 30 Detailed Settings 5 30 Next Destination 5 30 5 6 8 WebDAV 5 30 Host Name 5 30 File Path 5 30 User Name 5 30 Password 5 31 Detailed Settings 5 31 Next Destination 5 31 5 6 9 Web Service 5 31 Details 5 31 Sear...

Page 6: ...moval 5 45 5 10 9 Image Adjustment Sharpness 5 46 5 10 10 Application Frame Erase 5 46 5 10 11 Application Book Copy 5 47 Book Spread 5 47 Separation 5 47 Front Cover 5 47 Front Back Covers 5 47 Book Erase Frame Erase 5 47 Book Erase Center Erase 5 48 Binding Position 5 48 5 10 12 Application Annotation 5 49 Selecting the Annotation User Box 5 49 5 10 13 Application Stamp Composition 5 49 Date Tim...

Page 7: ... TX 5 67 5 12 5 E Mail Encryption E mail 5 67 5 12 6 Digital Signature E mail 5 67 5 12 7 Fax Header Settings G3 IP I FAX 5 68 5 13 Redialing G3 IP 5 69 5 13 1 Auto redialing 5 69 5 13 2 Manual redialing 5 69 5 13 3 Fax Retransmit G3 5 69 6 Receiving G3 IP I FAX 6 1 Receiving G3 Without external telephone connected 6 3 6 1 1 Auto RX Dedicated for fax line 6 3 6 2 Receiving G3 With external telepho...

Page 8: ... 7 9 Fax forwarding G3 7 12 8 Description of reports and lists 8 1 Types of reports and lists 8 3 8 1 1 Reports 8 3 8 1 2 Lists 8 4 8 2 Common lists 8 5 8 2 1 Address Book List 8 5 How to print 8 5 Print sample 8 5 Information included in the list 8 6 8 2 2 Group List 8 8 How to print 8 8 Print sample 8 9 Information included in the list 8 9 8 2 3 Program List 8 9 How to print 8 9 Print sample 8 1...

Page 9: ...9 8 9 2 1 Displaying the One Touch User Box Registration screen 9 8 9 2 2 Address Book E Mail 9 8 9 2 3 Address Book User Box 9 9 9 2 4 Address Book Fax 9 10 9 2 5 Address Book PC SMB 9 12 9 2 6 Address Book FTP 9 14 9 2 7 Address Book WebDAV 9 15 9 2 8 Address Book IP Address Fax 9 17 9 2 9 Address Book Internet Fax 9 18 9 2 10 Registering groups 9 19 9 2 11 Registering E mail setting subjects E ...

Page 10: ...ttings Fax 10 14 10 4 3 System Settings Restrict User Access 10 15 Restrict Access to Job Settings Registering and Changing Addresses 10 15 Restrict Operation Restrict Broadcasting 10 15 10 4 4 System Settings Stamp Settings Fax TX Settings 10 15 10 4 5 System Settings Advanced Preview Setting Original direction setting display 10 15 10 4 6 Fax Settings Header Information 10 15 10 4 7 Fax Settings...

Page 11: ...ort 10 35 TX Result Report 10 36 Sequential TX Report 10 36 Broadcast Result Report 10 36 TX Result Report Check 10 36 Network Fax RX Error Report 10 36 MDN Message I FAX 10 36 DSN Message I FAX 10 37 Print E mail Message Body I FAX 10 37 10 5 12 Fax Settings Job Settings List 10 37 10 5 13 Fax Settings Network Fax Settings 10 38 Black Compression Level 10 38 Color Grayscale Multi Value Compressio...

Page 12: ...11 5 9 Fax Settings 11 29 11 5 10 Setting for each purpose 11 30 12 Troubleshooting for fax and scanning problems 12 1 Cannot send faxes 12 3 12 1 1 G3 Fax 12 3 12 1 2 Network fax or network scan sending 12 4 12 2 Cannot receive faxes 12 5 12 2 1 G3 Fax 12 5 12 2 2 Network Fax 12 6 12 3 Error messages displayed 12 7 12 3 1 G3 Fax 12 7 12 3 2 If the HDD Ready indicator indicates an HDD malfunction ...

Page 13: ...bizhub C360 C280 C220 Version 4 Contents 11 14 Index 14 1 Index by item 14 3 14 2 Index by button 14 6 ...

Page 14: ...Contents 12 bizhub C360 C280 C220 Version 4 ...

Page 15: ...1 Introduction ...

Page 16: ......

Page 17: ...tions and the settings of this machine Specifications of originals and copy paper Copy function Maintaining this machine Troubleshooting User s Guide Enlarge Display Operations This manual describes details on operating proce dures of the enlarge display mode Copy function Scanning function G3 fax function Network fax function User s Guide Print Operations This manual describes details on printer ...

Page 18: ...knowledge about the product is required to enable users to perform troubleshooting operation Limit your troubleshooting operations to the areas explained in this manual Should you experience any problems please contact your service representative User s Guide Advanced Function Operations This manual describes details on functions that be come available by registering the optional license kit and b...

Page 19: ...o mishandling that may cause injury or property damage NOTICE This symbol indicates a risk that may result in damage to this machine or originals Follow the instructions to avoid property damage Procedural instruction 0 This check mark indicates an option that is required in order to use conditions or functions that are pre requisite for a procedure 1 This format number 1 represents the first step...

Page 20: ...panel part names product names and option names are indicated in bold text 1 2 2 Original and paper indications Original and paper sizes The following explains the indication for originals and paper described in this manual When indicating the original or paper size the Y side represents the width and the X side the length Original and paper indications w indicates the paper size with the length X...

Page 21: ...2 Before using the Network Scan Fax Network Fax functions ...

Page 22: ......

Page 23: ...ine can connect to the following telephone lines Subscribed telephone lines including facsimile communication networks PBX Private Branch exchange 2 wire Check the following for the telephone line to be used You cannot connect a business phone as an external telephone If a digital dedicated line is multiplexed in an enterprise network fax transmission speed may be limited or the Super G3 fax may n...

Page 24: ...blem in an Internet pathway the E Mail message may not be delivered to the recipient indi cates that the E mail message was successfully delivered to the server If the machine receives a mes sage disposition notification MDN OK appears in the transmission result screen or the result column of an activity report To send or receive important data use the G3 fax function d Reference For details on Ne...

Page 25: ...ress either Login or the Access key on the control panel External server authentication Enter the user name password and server name and then press either Login or the Access key on the con trol panel Account Track Enter the account name and password and then press either Login or the Access key on the control panel ...

Page 26: ...ser Box P Print R Received fax KMBT_C360 This represents the name of the device that scanned the data The factory default is KMBT_ product name You can change this name in Device Name in Administrator Machine Settings in Administrator Settings Use up to 10 characters 09102315230 This indicates the year last two digits month day hour and minutes when the data was scanned The last digit is a serial ...

Page 27: ...unctions can be used to temporarily store the scan data on the internal memory of the machine and transmit the data over the network E Mail transmission Scanned data can be sent to the specified E mail address Select destinations from the touch panel of this machine and send scanned data as an E mail attachment 1 Original 2 Main unit 3 Memory 4 E mail scanned data 5 SMTP server 6 POP server 7 Intr...

Page 28: ...P server can be downloaded from a computer on the network 1 Original 2 Main unit 3 Memory 4 Scanned data 5 FTP server 6 Intranet Internet 7 Download SMB transmission Scanned data can be sent to a shared folder on a specified computer Enter the intended host name file path and other information from the touch panel of this machine 1 Original 2 Main unit 3 Memory 4 Scanned data 5 Save to shared fold...

Page 29: ... data is saved In addition received fax data can be saved in the User Box For details refer to the User s Guide Box Oper ations 1 Main unit 2 Hard disk WebDAV transmission Upload scanned data to the specified server Enter the server address and login password from the touch panel of this machine The data uploaded to the server can be downloaded from a computer on the network 1 Original 2 Main unit...

Page 30: ...ent to the computer 1 Windows Vista 7 Server 2008 Server 2008 R2 2 Command scan operation 3 Scanned data 4 Original Reference This function is not available if the optional Image Controller IC 412 v1 1 is installed 2 2 2 Available operations with fax function Sending receiving G3 fax G3 fax can be sent or received Destinations can be selected from the touch panel of this machine for broad cast tra...

Page 31: ...ed from the sender s fax machine Polling RX and also original data to be sent with sender s command can be registered beforehand Polling TX For polling TX data can be saved either in the Polling Transmission User Box or Bulletin Board User Box 1 Receive 2 Send 3 Bulletin board 4 View 5 Register 6 Polling 1 4 5 2 6 3 ...

Page 32: ...ntranet in house network or Internet Because a communication is performed over an intranet or the Internet related costs can be much lower than those required for sending a typical fax Specify the E mail address of the destination in order to send data 1 Original 2 E mail Attachment TIFF format 3 Intranet Internet 4 SMTP server 5 POP server 6 Receive E mail 7 Receive Internet Fax 3 6 7 5 4 1 2 ...

Page 33: ...ail address of the recipient IP Address Fax is different from G3 fax or Internet Fax in the following aspects To send and receive image data use the SMTP protocol This function is available via the intranet in house network only It does not require a mail server as is required by Internet Fax Fax can be sent or received in color Only the differences from G3 fax 1 Intranet 2 Send 3 Receive 3 2 1 ...

Page 34: ...Overview 2 2 14 bizhub C360 C280 C220 Version 4 2 2 ...

Page 35: ...3 Control Panel Liquid Crystal Display ...

Page 36: ......

Page 37: ...panel 2 Power Indicator Lights up in blue when the machine is turned on with the main power switch 3 Sub Power Switch Press this switch to turn on off machine opera tions including copying printing and scanning When turned off the machine enters an energy conservation state 4 Power Save Press this key to enter Power Save mode While the machine is in Power Save mode the indicator on the Power Save ...

Page 38: ...ata is being printed 13 C Clear Press to erase a value such as the number of copies a zoom ratio or a size entered using the keypad 14 Keypad Press this key to enter the number of copies zoom ratio and various other settings 15 Guidance Press this key to display the Guidance screen From this screen you can view descriptions of the various functions and details of operations 16 Enlarge Display Pres...

Page 39: ...aged Never push down on the touch panel with force and never use a hard or pointed object to make a selection in the touch panel 22 Copy Press this key to enter Copy mode The machine is in Copy mode in default While the machine is in Copy mode the indicator on the Copy key lights up in green For details re fer to the User s Guide Copy Operations No Name Description ...

Page 40: ...ntly being per formed queued waiting to be performed and Check Job to display the result of the specified settings For details on the display and description of the left panel refer to page 3 8 5 Toner supply indicators Show the amount of toner remaining for yellow Y magenta M cyan C and black K 4 5 1 2 3 Icon Description Indicates that data is being sent from the machine regardless of the current...

Page 41: ...per in the paper tray Indicates that very little paper remains in the paper tray If the optional Image Controller IC 412 v1 1 is installed press this icon to display the setting screen for the Image Controller IC 412 v1 1 Indicates that the enhanced security mode is enabled Indicates that an external memory device is connected to the machine Indicates that a nonstandard external memory has been co...

Page 42: ...n 3 2 3 Display and operation of Left panel In the left panel of the touch panel there are buttons for checking the status of jobs and the configuration of the machine The following buttons are available in the left panel in Scan Fax mode No Name Description 1 Job List Press this button to check the job currently being performed and the job log 2 Check Job Allows you to check information of the se...

Page 43: ...List to display the job currently being performed Job List Delete Press this button to delete the job in process to cancel the operation Select the job from the job list and then press Delete Check the message that appears and delete the job Job List Job Details Press Job Details to view the list of the Current Jobs and Job History in the right side area There are the following four types of jobs ...

Page 44: ...Stored The time that the job was queued Org Displays the number of pages in the original Copies Displays the number of copies to be printed When there are more than the upper limit of seven jobs to be displayed at one time press these but tons to display other jobs Delete Press this button to delete the selected job Increase Priority Press this button to change the priority of the job If you set C...

Page 45: ...ed Result Displays the result of the operation com pleted successfully deleted due to error deleted by user part of mode cancelled When there are more than the upper limit of seven jobs to be displayed at one time press these but tons to display other jobs Deleted Jobs Finished Jobs All Jobs Switch to display each job type Detail Allows you to check the job result error details registration source...

Page 46: ...ings have been ap plied the names of documents are not dis played for other users The names of confidential documents are not displayed The external server information that is available by pressing Detail appears only when using external server authentication TWAIN appears for the job that is sent via Web service Type is displayed only when the destination is a fax Internet fax or IP address fax I...

Page 47: ...ption List items No Job identification number assigned when the job is queued User Name The user name or user name account name of the user who stored the document Status The status of the job receiving dialing Polling RX queued printing printing stopped print error saving to memory Document Name The name of the received or saved document Time Stored The time that the job was queued Org The number...

Page 48: ...ame account name of the user who stored the document Document Name The name of the received or saved document If user authentication settings have been ap plied the names of documents are not dis played for other users The names of confidential documents are not displayed Time Stored The time that the job was queued Org Displays the number of pages in the original Result Displays the result of the...

Page 49: ... docu ment If user authentication settings have been ap plied the names of documents are not dis played for other users The names of confidential documents are not displayed Time Stored The time that the job was queued Org Displays the number of pages in the original When there are more than the upper limit of seven jobs to be displayed at one time press these but tons to display other jobs Delete...

Page 50: ...uthentication settings have been ap plied the names of documents are not dis played for other users The names of confidential documents are not displayed Time Stored The time that the job was queued Org Displays the number of pages in the original Result Displays the result of the operation Job Complete Deleted Due To Error Deleted by Us er Reset Modes When there are more than the upper limit of s...

Page 51: ... Destination Settings Displays the list of destinations that are registered in the machine To add the directly entered address to the address book select the destination and press Store Ad dress To check the detailed information of the destination select a destination and press Details To delete a destination select one you want to delete and then press Delete Check Job Check Job Settings Scan Set...

Page 52: ...e original settings Check Job Check Job Settings Communication Settings You can check the line settings and transmission method settings Press either Back or Forward to check Check Job Check Job Settings Check E Mail Settings You can check the document name subject From address and message body to send E mail messages ...

Page 53: ...4 Registering the basic information ...

Page 54: ......

Page 55: ...nd settings Connection to the network and the network settings are required to use the function of this machine that sends image data over the network such as the Network Scan and Network Fax functions Connection to network Connect a UTP cable category 5 or later recommended connected to the network to the Ethernet connector on the machine Functions Environment and device Network scan function Con...

Page 56: ... for each Scan to E mail operation Note that Scan to E mail operations are not possible if a From address is not entered Reference If User Authentication is enabled the E mail address specified for each user will be From address d Reference For details on setting the E mail address for this machine refer to the User s Guide Network Administrator 4 1 3 Connection of modular cable To send receive G3...

Page 57: ...stered For details on address book registration refer to page 9 3 E Mail User Box Fax PC SMB FTP WebDAV IP Address Fax Internet fax transmission Reference Up to 2000 one touch destinations can be registered with an address book Web service destinations cannot be registered with an address book Enter directly the Web service destination instead 4 2 2 Group Multiple destination addresses can be grou...

Page 58: ...nvenient for fre quently scanning documents and sending data under the same conditions Use the touch panel of the ma chine to configure the settings Reference Up to 400 typical programs and up to 10 Temporary One Touch destinations can be registered d Reference For details refer to page 9 21 Custom display Configure the settings of the screen that appears when Fax Scan in the control panel is pres...

Page 59: ...inistrator 4 4 2 Installing the driver program of this machine to a computer Check before installation Before installing the driver program make sure Network discovery is turned on in Control Panel Network and Sharing Center Installation procedure 1 From the Start button select Network Devices connected to the network appear 2 Right click the scanner icon representing this machine and select Insta...

Page 60: ...Using the Web service 4 4 8 bizhub C360 C280 C220 Version 4 4 4 ...

Page 61: ...5 Sending ...

Page 62: ......

Page 63: ...peration flow 5 1 1 Scan Network Fax The following describes the operation flow for sending scanned data and for using Network Fax function Press Fax Scan Specify the destination Address Book p 5 21 Direct Input p 5 26 Job History p 5 32 Address Search p 5 33 Configure Scan Settings p 5 36 Original Set tings p 5 56 and Communication Settings p 5 59 Load the original ...

Page 64: ...embedded a message prompting you to enter a password appears Press Password enter the password and then press OK On the screen that reappears press Begin Authentication to start sending If the optional Security Kit SC 507 is installed and Security Details Copy Guard is set to Yes in Administrator Settings you cannot send an original with copy guard patterns embedded To check the advanced preview p...

Page 65: ...e following describes the operation flow for using G3 fax function Press Fax Scan Specify the destination Address Book p 5 21 Direct Input p 5 26 Job History p 5 32 Configure Scan Settings p 5 36 Original Set tings p 5 56 and Communication Settings p 5 59 Load the original ...

Page 66: ...ress Password enter the password and then press OK On the screen that reappears press Begin Authentication to start sending If the optional Security Kit SC 507 is installed and Security Details Copy Guard is set to Yes in Administrator Settings you cannot send an original with copy guard patterns embedded 5 1 3 Recalling a program The following describes the procedure to use the scan fax program T...

Page 67: ...rsion 4 5 7 5 1 Operation flow 5 Select a program and press OK Configure Scan Settings p 5 36 Original Set tings p 5 56 and Communication Settings p 5 59 Load the original To check the advanced preview press Proof Copy p 5 10 ...

Page 68: ...ars press Begin Authentication to start sending If the optional Security Kit SC 507 is installed and Security Details Copy Guard is set to Yes in Administrator Settings you cannot send an original with copy guard patterns embedded d Reference For the description and procedure on registering a program refer to page 9 21 5 1 4 Broadcasting The following describes the procedure for sending a fax to m...

Page 69: ...ppears Press Password enter the password and then press OK On the screen that reappears press Begin Authentication to start sending If the optional Security Kit SC 507 is installed and Security Details Copy Guard is set to Yes in Administrator Settings you cannot send an original with copy guard patterns embedded Configure Scan Settings p 5 36 Original Set tings p 5 56 and Communication Settings p...

Page 70: ...ected you cannot display the preview image 5 2 1 Preview screen Preview View Pages Displays the scanned image Item Description Previous Page Next Page If the saved document contains multiple pages use these buttons to switch the display to another page Zoom Press either of to change the display size to check the details of the document Each time pressing the display size changes to 2 times 4 times...

Page 71: ...elected as the file format to read a long original the rotation mode may not be spec ified When Fax is selected in Preview Rotates the currently displayed page by 180 degrees to show the image Rotate Pages Select if the saved document con tains multiple pages You can select multiple images in the page to be rotated Odd Page Select images in the odd num bered pages Even Page Select images in the ev...

Page 72: ...Basic Document Select whether the original is 1 sided or 2 sided If the Cover 2 Sided setting is enabled Cover 2 Sided appears as well Basic Binding Position Allows you to select this item if the destination type is any of E mail User Box FTP PC SMB or Web DAV and if the Book Copy function is not selected Basic Original Size Select if the Mixed Original setting is enabled Application Frame Erase S...

Page 73: ...ew 1 Load the original 2 Specify the destination 3 Press the Proof Copy key 4 Select the original direction On the original glass On the ADF If Advanced Preview Setting Original Direction Confirmation Screen is set to OFF in Adminis trator Settings the screen for specifying the direction in which the original is loaded does not ap pear For details on Original Direction Confirmation Screen refer to...

Page 74: ...zhub C360 C280 C220 Version 4 5 2 6 Check the preview image and rotate the image or change settings as needed To scan subsequent page press the View Status tab cancel Finish and load the original 7 Press the Start key Transmission begins ...

Page 75: ... tab The following settings can be configured with the Address Book tab page 5 21 Direct Input tab The following settings can be configured with the Direct Input tab page 5 26 First level Search p 5 22 Scan Settings p 5 36 Original Settings p 5 56 Communication Settings p 5 59 First level Fax p 5 26 E Mail p 5 26 User Box p 5 27 Internet Fax p 5 27 IP Address Fax p 5 28 PC SMB p 5 29 FTP p 5 29 We...

Page 76: ...g settings can be configured with the Address Search tab page 5 33 Web Services p 5 31 Scan Settings p 5 36 Original Settings p 5 56 Communication Settings p 5 59 First level First level Dest Scan Settings p 5 36 Original Settings p 5 56 Communication Settings p 5 59 First level Search p 5 33 Advanced Search p 5 33 Scan Settings p 5 36 Original Settings p 5 56 Communication Settings p 5 59 ...

Page 77: ...5 36 Simplex Duplex p 5 37 Resolution p 5 37 File Type p 5 38 File Type p 5 38 Scan Setting p 5 39 Encryption p 5 40 Stamp Composition p 5 42 Outline PDF p 5 42 Density p 5 43 Color p 5 43 Scan Size p 5 44 Image Adjust ment Background Removal p 5 45 Sharpness p 5 46 Application Frame Erase p 5 46 Book Copy p 5 47 Annotation p 5 49 Stamp Composi tion Date Time p 5 49 Date Format Time Format Pages P...

Page 78: ...tamps Pages Text Size Text Color Print Position Header Footer p 5 52 Recall Header Footer Check Change Temporarily Send Print p 5 53 Copies Simplex Duplex Staple TX Stamp p 5 54 Document Name p 5 54 Separate Scan p 5 55 First level Second level Third level Fourth level Fifth level First level Second level Third level Fourth level Special Original Mixed Original p 5 56 Z Folded Original p 5 56 Long...

Page 79: ...FF p 5 59 V 34 OFF p 5 59 Check Dest Send p 5 60 Select Line p 5 60 E mail Settings p 5 60 Document Name p 5 60 Subject p 5 61 From p 5 61 Body p 5 61 URL Notification Setting p 5 62 Communication Method Settings p 5 63 Quick Memory TX p 5 63 Polling RX Normal p 5 64 Bulletin p 5 64 Timer TX p 5 65 Password TX p 5 65 Polling TX Normal p 5 66 Bulletin p 5 66 F Code TX p 5 67 SUB Address Password E ...

Page 80: ...gs For details refer to page 9 25 No Item Description Refer ence 1 Address Book Press this button to select the recipient from the pre registered destinations p 5 21 2 Direct Input Press this button to directly enter unregistered desti nations p 5 26 3 Job History Select the desired one from the destination history p 5 32 4 Address Search Press this button to search a destination registered on the...

Page 81: ...ed Me address allows you to easily send scan data to your E mail address E mail address of user registration information Reference Me appears in the Address Book tab if Default Address Book in the User Settings is set to Index d Reference For details on setting this function refer to the User s Guide Network Administrator No Item Description 1 Me Select your own E mail address E mail address in us...

Page 82: ... on setting this function refer to the User s Guide Network Administrator 5 5 1 Group The destinations registered as groups appear 5 5 2 Search Search for transmission destinations The following methods are available to search for the registered desti nations Address Type This function enables you to search by the destination type configured when registered destination d Reference For details refe...

Page 83: ...ttings Custom Display Settings Scan Fax Settings in the Utility menu Index Displays the destinations based on the index that was specified when the destination was registered d Reference For details refer to page 9 25 For details on address book registration refer to page 9 8 No Item Description 1 Address Type Displays destinations for each registered type 1 ...

Page 84: ... in the Utility menu Detail Search Enter the address name or a part of the address to search for the destination address Select either Name or Address and enter an index Search Option In the Detail Search screen select a condition to display search options Select the option you want to add to the search conditions then press OK No Item Description 1 Index Displays destinations for each registered ...

Page 85: ...220 Version 4 5 25 5 5 Address Book 5 Reference To configure whether to display the search option screen and options displayed on that screen use Search Option Settings in the setting menu For details refer to page 9 27 ...

Page 86: ...x Enter the fax number by using the keypad or the panel buttons After you press OK the screen to enter the fax number appears again if Confirm Address TX is set to ON Enter the fax number and then press Send d Reference For details on the Confirm Address function refer to page 10 22 5 6 2 E mail Enter the E mail address in the touch panel ...

Page 87: ...gs that are receivable in the Internet Fax destination Multiple receivable settings can be select ed Item Description Compression Type Select from JPEG Color JPEG Grayscale MMR MR or MH The compression ratio is higher in JPEG MMR MR and MH in this order The higher the compression ratio is the shorter the transmission time However the recipient s machine may not have capability to receive such comp...

Page 88: ...ax 192 168 0 101 For the IPv6 address format ipaddrfax IPv6 2004 2740 1003 1 250 70ff fe00 1567 For the E mail address format the IP address after an at mark must be enclosed within brackets To use the IPv6 address format enter IPv6 just after the left bracket For host name and domain name Enter the destination host name and domain name after ipaddrfax Input example ipaddrfax machine1 test local T...

Page 89: ... the destination folder in uppercase letters with the panel User Name Enter the login user name in the touch panel Password Enter the login user password in the touch panel Reference You can check the folder configuration on the destination computer You can directly specify the destination folder if necessary Next Destination Press this button to continuously specify another destination 5 6 7 FTP ...

Page 90: ...rd Detailed Settings Press this button to configure the more detailed settings Next Destination Press this button to continuously specify another destination 5 6 8 WebDAV Enter the WebDAV address Host Name Specify the host name or IP address of the destination in the touch panel File Path Enter the path of the destination folder in the touch panel User Name Enter the login user name in the touch p...

Page 91: ...ne is designated as the Web service scanner appear as the destinations Select the destination d Reference For the settings you must configure in advance refer to page 4 7 Data can be scanned and saved by sending command to this machine from the computer For the detailed procedure refer to page 13 4 Details Displays the destination name and URL Search Enter a keyword that is included in the desired...

Page 92: ...ons from this history The previously sent destination history remains Press one or multiple addresses from the history list Reference If you use a Web service for sending the address is not displayed in the history Name When you use the address book for sending Dest is displayed in the job history If you press Name Dest in the job history changes to Name and the registered name appears ...

Page 93: ...ss in the specified LDAP server 5 8 2 Advanced Search Specify multiple search criteria to search for the desired address Name Enter the name in the touch panel E Mail Addr Enter the E mail address in the touch panel Fax Number Enter the fax number in the touch panel Last Name Enter the last name in the touch panel First Name Enter the first name in the touch panel ...

Page 94: ...n 4 5 8 City Enter the city name in the touch panel Company Name Enter the company name in the touch panel Department Enter the department in the touch panel OR AND STARTS WITH ENDS WITH Select the search condition from OR AND STARTS WITH or ENDS WITH ...

Page 95: ...ty Kit SC 507 is installed and Security Details Copy Guard or Password Copy is set to Yes in Administrator Settings Off Hook is not displayed Manual transmission Load the original and configure the scan setting as needed Press Off Hook to turn into the on hook state and the screen appears to select the recipient Press Send select the recipient and press Start Reference You can specify the destinat...

Page 96: ...ly text Text Photo Select for originals consisting of both text and photos halftones If you select Text Photo or Photo you can also specify the photo type Photo Original that consists of only photos halftone Dot Matrix Original Original with faint printing in whole Copied Paper Original with even density that was printed using a copier or printer Item Description Photo Paper Select for photos prin...

Page 97: ...ided mode and also scans the remaining pages in the double sided mode 5 10 3 Resolution Select the resolution for scanning Reference If 300 e 300dpi or 200 e 100dpi is selected when sending a G3 fax or Internet fax the resolution is automatically changed to 200 e 200 dpi If destination is selected with IP Address Fax when the compact PDF or compact XPS is selected or if destination selected with I...

Page 98: ...fer to page 9 27 If you select JPEG 1 Every X Page s is automatically selected in Page Separation in Scan Setting If destination is selected with IP Address Fax when the compact PDF or compact XPS is selected or if destination selected with IP Address Fax is included in broadcast the scan resolution of 400 e 400 dpi or 600 e 600 dpi is changed to 300 e 300 dpi Item Description PDF Saves data in PD...

Page 99: ...the number of split files is 350 1st E mail 300 files attached 2nd E mail 50 files attached If All Files Sent as one 1 E mail is selected the size of one E mail is lim ited to 200 MB or less If the size of an E mail exceeds the capacity files are split and sent as multiple E mail messages Example If the capacity is 200 MB and the size of one E mail is 250 MB 1st E mail 197 MB 2nd E mail 53 MB If E...

Page 100: ...at the encryption level can be specified Item Description Password Enter the password necessary to open encrypted data up to 32 characters For confirmation enter the password twice Document Permissions Enter the password necessary to change docu ment permissions up to 32 characters For con firmation enter the password twice ...

Page 101: ... printing data Low Resolution appears when the Encryption Level is set to High level If Low level is selected If High level is selected Changes Allowed Press Forward in the Detail Settings screen to select the change allowable level in detail In Changes Allowed select the permission level for making changes to the document such as digital signature inputs and annotations If Low level is selected I...

Page 102: ...item when Compact PDF is selected for the file type This function performs outline process ing for characters ensuring a smooth display image It is also available when editing data using an application such as Adobe Illustrator d Reference This function enables you to specify the accuracy of outline processing when creating an outline PDF For details refer to page 9 27 Item Description Image Selec...

Page 103: ... and white Some color settings may not be available depending on the selected File Type setting The following shows the combinations of the File Type and Color settings Reference When saving a TIFF file in color the compression format can be specified For details refer to page 9 27 If you select JPEG 1 Every X Page s is automatically selected in Page Separation in Scan Setting Auto Color Full Colo...

Page 104: ... and white areas such as in line drawings 5 10 7 Scan Size Select to determine the size of paper to be scanned Standard Press Auto to automatically detect the size of the first page in the original when scanning Select the size to scan the original with a predetermined paper size such as 8 1 2 e 11 A4 or 7 1 4 e 10 1 2 B5 Custom Size Enter the dimensions of a custom size other than the standard si...

Page 105: ...oval or Paper Discoloration Adj and adjust the density with Background Re moval Level To adjust the density automatically press Auto Item Description Bleed Removal When scanning a double sided original the print on the back side may be re produced in the copy Such background prints can be adjusted Paper Discoloration Adj When scanning originals printed on colored paper the background may be come b...

Page 106: ...erase all frames with the same width press Frame and specify a numeric value between 1 16 and 2 inches 0 1 and 50 0 mm To individually specify the top left right and bottom widths press the desired button and specify a numeric value for that side To not to erase frames press None Reference If the width to be erased around the original is specified with Frame Erase of the Book Copy function the sam...

Page 107: ...ns a two page spread as two pages left and right Front Cover Scans the first page as a front cover Front Back Covers Scans the first page as a front cover the second page as a back cover and the third and subsequent pages as a body Book Erase Frame Erase Select to erase a frame in scanning spread pages To erase all frames with the same width press Frame and specify a numeric value between 1 16 and...

Page 108: ...ttings also applies to Frame Erase Book Erase Center Erase Select to erase the shaded part around the binding position in the center of the original Use the keypad or press or to enter a numeric value between 1 16 and 1 3 16 inches 0 1 and 30 0 mm Binding Position If Separation Front Cover or Front and Back Cover was selected press Binding Position to select the bind ing position ...

Page 109: ... registered in advance For details refer to the User s Guide Box Operations 5 10 13 Application Stamp Composition Date Time Prints the date and time data that has been printed on a page Item Description Date Format Select the format to display the date Time Format Specify whether to add the time and select the format to display the time Pages Select whether to print the date and time on all pages ...

Page 110: ...age number Starting Chapter Number Specify the starting chapter number Page Number Type Select the format to display a page number Print Position Print Position Select the print position Fine Tune To fine adjust the print position press Adjust Po sition Specify the shift length of the print position to the left right top or bottom using a value be tween 1 16 and 1 15 16 inches 0 1 and 50 0 mm Text...

Page 111: ... date and time on all pages or the first page only Text Color Select the printing color from black red blue green yellow cyan or magenta Text Size Select the printing text size from Minimal or Std Standard Print Position Print Position Select the print position Fine Tune To fine adjust the print position press Adjust Po sition Specify the shift length of the print position to the left right top or...

Page 112: ... print the header and footer Pressing Print allows you to specify whether to print text the date time or other information dis tribution control number job number or serial number Text Specify a header or footer string via the control panel Date Time Specify the date time for the header footer Other Specify the distribution control number job number or serial number of the header or footer The ser...

Page 113: ...erence To use the staple function the optional Finisher FS 527 or Finisher FS 529 is required Copies Use the keypad to enter the number of copies A number between 1 and 9999 can be specified Simplex Duplex Select 1 Sided or 2 Sided Staple Select whether to staple the printed sheets Item Description Position Setting If you select the type of stapling you can specify the position ...

Page 114: ...quired The ink used for stamping is consumables If the ink becomes faint contact your service representative If mixed originals are loaded the stamp may not be stamped on the location as shown in the diagram To check that the original has been successfully transmitted refer to the transmission report or the transmission result that appears on the setting confirmation screen If the quick memory tra...

Page 115: ... be divided into several sessions by types of originals for example when all pages of originals cannot be loaded into the ADF when the originals are placed on the original glass or when single sided originals and double sided originals are mixed To select this setting press Separate Scan to highlight it ...

Page 116: ...ther into the ADF The scanning speed will be lowered because the size of each page is detected before it is scanned 5 11 2 Special Original Z Folded Original Select this setting to detect the size of a z folded original by the length fed through the ADF 5 11 3 Special Original Long Original Available when loading an original of which the Duplex Paper Passage size is longer than the standard size 1...

Page 117: ...ransmission source information in the format of P Page Number Total pages Select Quick Memory TX and then press Total of Pages Quick Memory TX and enter the number of original pages using the keypad This function cannot be used together with the following functions Memory TX Cover 2 Sided Scan Settings Simplex Duplex Frame Erase Book Copy Scan Size Mixed Original Polling TX Polling RX Bulletin boa...

Page 118: ...is function is not available for memory transmission since the total number of pages are automati cally added 5 11 7 Despeckle Select to reduce the effect that dust on the slit glass has on images when the original is loaded into the ADF Reference Specifying Despeckle will drop the scanning speed If the slit glass is too dirty clean it For details refer to the User s Guide Copy Operations ...

Page 119: ...es frequently occur it may take a slightly long time to complete a communication compared with ECM OFF After sending has been ended this machine automatically returns to ECM ON This function cannot be used together with the following functions Polling RX Polling TX V 34 OFF Bulletin board registration Bulletin board polling reception Reference This machine sends faxes in ECM ON unless ECM OFF is s...

Page 120: ...sed for sending faxes Selecting Not Set uses an idle one of lines 1 and 2 to send data If both lines are idle Line 1 is used first Reference You cannot specify a line when Line 2 Setting is set to RX Only in Multi Line Settings To use two lines as external and extension lines be sure to specify the line to be used If you select Not Set a sending failure may occur 5 12 2 E Mail Settings E mail I FA...

Page 121: ...dministrator specified in the Utility menu is displayed Reference The E mail address of this machine is used for Internet faxing You cannot directly enter the address when Change the From Address is set to Restrict in Adminis trator Settings System Settings Restrict User Access Restrict Access to Job Settings Body The E mail body specified in the Utility menu is displayed To change the contents pr...

Page 122: ...P PC SMB and WebDAV operation can be specified for the destination in URL Notification Setting URL Notification Setting does not function when sending E mails Internet faxes or G3 faxes Detail Search You can search for E mail addresses from the registered destinations Enter the address name or a part of the address to search for the destination address Select either Name or Destination and enter a...

Page 123: ...mory TX A method used to start sending fax immediately after scanning a page of the original This method allows even originals with many pages to be sent without overflowing memory Reference If the optional Security Kit SC 507 is installed and Security Details Copy Guard or Password Copy is set to Yes in Administrator Settings Quick Memory TX does not appear ...

Page 124: ...pient Polling RX Bulletin A function available on the receiver s side to request a sender to send documents set in the sender s bulletin board To receive documents stored in the bulletin board select Bulletin enter the bulletin board number using keypad and select the recipient This function cannot be used together with the following functions Quick Memory TX Memory TX Frame Erase Scan Size Total ...

Page 125: ...specify the communication starting time Reference It is specified in hours and minutes You cannot specify the date Password transmission Password TX This function sends documents with a password If the recipient s fax machine is set to closed network re ception the sender s fax machine should transmit the same password as used for the closed network recep tion You can use this function only when t...

Page 126: ...entication is enabled the user cannot perform polling transmission if the user is not per mitted to access to the saved documents Polling TX Bulletin Used to save documents in the bulletin board to be transmitted based on a receiver s instruction Select Bulletin enter the bulletin board number using the keypad and scan the original Documents are saved automatically in the Bulletin Board User Box t...

Page 127: ...r Box of the remote machine when the remote ma chine supports the relay distribution function Enter the Relay Distribution User Box number in the SUB Address box and the password in the Password box Reference To use the F Code for transmission the remote machine must support the F Code function 5 12 5 E Mail Encryption E mail This item is displayed when S MIME Communication Settings is set to ON i...

Page 128: ...nce To register the contents of the header information to be added to the original use Header Information in Administrator Settings For details refer to page 10 15 To register how the header information will be added use Header Footer Position in Administrator Settings For details refer to page 10 16 If two units of the Fax Kit FK 502 are installed you can configure Fax Header Settings for each li...

Page 129: ...job for which the status is set to pending for redial can be performed from the Job Details screen Press the Send tab in Job List Job Details select a job which status is Waiting To Redial and press Redial 5 13 3 Fax Retransmit G3 The job which could not be sent although the number of redials reached the value specified in Line Parameter Setting is saved in Fax Retransmit User Box Such jobs can be...

Page 130: ...Redialing G3 IP 5 5 70 bizhub C360 C280 C220 Version 4 5 13 ...

Page 131: ...6 Receiving G3 IP I FAX ...

Page 132: ......

Page 133: ...ssion The machine automatically starts receiving fax data when it detects the ring signal for the specified times Reference To receive fax data in auto mode Receive Mode must be set to Auto RX in Line Parameter Setting of the Utility menu To use the telephone line dedicated for fax transmission the following settings are required External telephone Not connected Line Parameter Setting Receive Mode...

Page 134: ...or telephone communication Receive Mode must be set to Manual RX in Line Parameter Setting of the Utility menu To receive fax data manually by operating the control panel of this machine when the external telephone rings press Off Hook in the Fax Scan Mode screen and make sure RX is selected Press Start in the Off Hook screen To receive fax data manually the following settings are required Externa...

Page 135: ...refer to the User s Guide Box Opera tions Reference This machine is capable of receiving E mail data of maximum 3000 pages for attachment file and max imum 20K byte for text Receiving E mails automatically The machine automatically checks the POP server for new E mail messages at a predetermined time interval Reference The interval for checking E mail can be set from 1 to 60 minutes For details on...

Page 136: ...tomatically upon reception of IP Address Fax Data is saved in the Memory RX User Box if Memory RX Setting is enabled in the Utility menu The saved documents can be printed as needed d Reference For details on printing documents saved in the Memory RX User Box refer to the User s Guide Box Opera tions ...

Page 137: ...o as In memory proxy reception After recovering from trouble such as paper jamming the saved reception document is printed auto matically This function may not be available if the memory is full 6 5 2 Forwarding of job after in memory proxy reception G3 If the machine is unable to recover from trouble the job stored in the memory can be forwarded to another destination In the Job List Job Details ...

Page 138: ... the paper size to be printed If the machine is configured to print received documents in the same magnification received documents are printed in full size regardless the paper size setting of the received documents 6 6 1 Printing at reduced size When a standard size document is received it is printed according to the zoom ratio specified for the paper size Default 96 d Reference For details on t...

Page 139: ...ermines the optimal paper size based on the width and length of the received document according to the following rule Original Received document Reduce the size to fit onto paper Width of re ceived docu ment Print posi tion of recep tion information Length of received document A4 width OFF or In side Body Text 0 to 150 151 to 305 306 to 390 391 or more Outside Body Text 0 to 141 142 to 296 297 to ...

Page 140: ... 314 315 to 386 387 or more Outside Body Text 0 to 146 147 to 306 307 to 378 379 or more Paper size to be selected A5 v A4 w B4 w A3 w B4 width OFF or In side Body Text 0 to 195 196 to 395 396 or more Outside Body Text 0 to 186 187 to 386 387 or more Paper size to be selected B5 v B4 w A3 w A3 width OFF or In side Body Text 0 to 226 227 or more Outside Body Text 0 to 217 218 or more Paper size to ...

Page 141: ...e ceived in high resolution the document may be divided and printed on multiple pages Print Separate Fax Pages is set to ON The print paper is searched for in the descending order Even if Print Separate Fax Pages is set to ON when the width of the selected print paper is smaller than that of the image in the received document the document size is reduced according to the paper width Optimal paper ...

Page 142: ...14 w 11 e 17 w 5 1 2 e 8 1 2 w A4 w 8 1 2 e 11 w 11 e 17 w A3 w A5 v 8 1 2 e 14 w A4 v B4 w 8 1 2 e 11 v A5 w 11 e 17 w A4 w A3 w 8 1 2 e 11 w 8 1 2 e 11 w B4 w 8 1 2 e 14 w 8 1 2 e 11 v A4 v 8 1 2 e 11 v A3 w 11 e 17 w 8 1 2 e 11 w A4 w A4 w B4 w A4 v A4 v A3 w A4 w B5 v B5 w 8 1 2 e 14 w 11 e 17 w B4 w A3 w Optimal paper size A5 v A4 w B5 v B4 w A4 v A3 w Paper selection order From top to bottom...

Page 143: ... prompting you to load the paper of the size If Print Paper Selection is set to Priority Size any one of the paper sizes 8 1 2 e 11 8 1 2 e 14 or 11 e 17 A4 B4 or A3 is selected as optimal paper size If the selected size paper is not loaded in the paper tray the paper size is selected according to the normal procedure If Print Paper Selection is set to Fixed Size any one of the paper sizes 8 1 2 e...

Page 144: ...out of paper a message appears prompting you to sup ply the paper of the size The message remains displayed until the paper is loaded in the paper tray 6 6 4 Printing method upon data reception The following describes the relationship between the paper size of the received document and the paper size to be printed Original Received document Print at full size Paper size of received doc ument Min R...

Page 145: ...r paper at the same scale Printed on the opti mal paper size at re duced scale Printed on the paper of specified paper tray at reduced scale Print Separate Fax Pages ON Printed on the same or larger paper at the same scale Printed on divided pages depending on the paper size Printed on the paper of specified paper tray at reduced scale Paper size of received doc ument Min Reduction for RX Print se...

Page 146: ...a document in color using the IP Address Fax function the information is printed only within the original image area d Reference For details on the setting of reception information refer to page 10 16 Inside Body Text The reception information is printed so that it is overlaid on part of the original image Outside Body Text The reception information is printed on the outside of the original image ...

Page 147: ...7 Convenient functions G3 IP I FAX ...

Page 148: ......

Page 149: ...X G3 IP I FAX Received documents can be saved and printed as required This function is referred to as memory reception Received documents are saved in the Memory RX User Box Access the User Box and print the document Unnecessary documents can be deleted as well d Reference For details on printing or deleting documents saved in User Boxes refer to the User s Guide Box Operations ...

Page 150: ... RX User Box or any User Boxes specified are used as saving destination User Boxes 1 Sender 2 Original 3 Hard disk This function cannot be used together with the following functions Memory RX Fax Forwarding TSI Distribution d Reference For details on printing sending or deleting documents saved in User Boxes refer to the User s Guide Box Operations For details on PC Fax RX Setting refer to page 10...

Page 151: ...in User Box 3 User Box 4 E mail distribution 5 Mail server 6 FTP distribution 7 FTP server 8 Shared folder distribution 9 SMB server 10 WebDAV distribution 11 WebDAV server Reference The received document is printed if it could not be distributed successfully If a forwarding User Box is not found the setting of Action when TSI User Box is not set determines the subsequent process Up to 128 locatio...

Page 152: ... confidential reception in this ma chine The setting for confidential reception can be specified when creating a Public Personal or Group User Box in the hard disk of this machine d Reference For details on the Confidential RX setting when creating a User Box refer to the User s Guide Box Opera tions Receiving by confidential reception When a document is received by confidential reception it is sa...

Page 153: ...uction station The fax machine that receives fax data from the relay instruction station and relays it to the destination is referred to as relay distribution station This function is available only if the relay distribution station s machine is capable of handling F code This function cannot be used together with the following functions Polling TX Polling RX Bulletin board registration Bulletin b...

Page 154: ... fax to the relay distribution station Select F Code TX in Communication Settings Communication Method Settings and configure the fol lowing settings SUB Address Enter the Relay User Box number of the relay distribution station using the keypad Password Enter the relay password ...

Page 155: ...emory TX Total of Pages Quick Memory TX Polling RX Timer TX Overseas TX ECM OFF F Code TX Password TX V 34 OFF Bulletin board registration Bulletin board polling reception 7 6 2 Polling RX A function available on the receiver s side to request a sender to send saved documents or documents to be transmitted through polling reservation in the sender s machine This is convenient when communication co...

Page 156: ...rst register the Bulletin Board User Box and then save the document using the User Box mode Documents posted on the bulletin board can be taken out deleted or printed by accessing through the Bul letin Board User Box 1 View 2 Register 3 Bulletin board 4 Polling d Reference For details on registering and operating the Bulletin Board User Box refer to the User s Guide Box Opera tions 1 2 4 3 ...

Page 157: ...ailable functions Line Parameter Setting The dialing scheme number of incoming rings and line monitoring sound can be specified Function Settings The PC FAX transmission settings can be configured Multi Line Settings Role of the line such as TX Only and RX Only can be assigned Sender Fax No Sender fax ID can be assigned to the extension line individually Reference These functions can be specified ...

Page 158: ... the available func tions This machine can be configured so that it forwards the document and prints the same document If two units of Fax Kit FK 502 are installed specify the line used to forward received faxes Reference These functions can be specified in Fax Settings Function Settings Forward TX Setting in Admin istrator Settings For details refer to page 10 24 ...

Page 159: ...8 Description of reports and lists ...

Page 160: ......

Page 161: ...atically if TX Result Re port is set to ON or If TX Fails in Report Settings of the Utility menu Polling RX Report G3 The result of polling reception is printed automatically if TX Result Report is set to ON or If TX Fails in Report Settings in the Utility menu Sequential Polling RX Report G3 The result of polling transmission to multiple destinations is printed automat ically if Sequential TX Rep...

Page 162: ...when an error occurs during reception of network fax if Network Fax RX Error Report is set to ON in Report Settings of the Utility menu Print MDN Message I FAX If MDN Message is set to ON in Report Settings in the Utility menu an MDN message is printed automatically when receiver respond to the send er s delivery confirmation request The acronym for Message Disposition Notifications Print DSN Mess...

Page 163: ... be printed How to print 1 Select Address Book List from One Touch User Box Registration One Touch User Box Registra tion List in Administrator Settings specify the starting number the number of entries and the destina tion type and then press Print 2 Configure the Paper Tray and Simplex Duplex settings and then press Start Print sample ...

Page 164: ...e touch number Index Index characters used for search Name Name representing the registered destination Internet Fax Address Registered Internet fax address Compression Type Registered compression type Paper Size Registered paper size Resolution Registered resolution Apply Level Referable Group Registered access allowed level Item Description No Address book registration number One touch number In...

Page 165: ...egistered file path User ID Registered user ID Password Registered password The password is indicated by anonymous Whether to allow anonymous users to access or not is displayed PASV Whether the PASV mode is enabled or not is displayed Proxy Whether to use a proxy server or not is displayed Port Number Registered port number Apply Level Referable Group Registered access allowed level Item Descript...

Page 166: ...rator Settings specify the starting number the number of entries and the destination type and then press Print 2 Configure the Paper Tray and Simplex Duplex settings and then press Start Item Description No Address book registration number One touch number Index Index characters used for search Name Name representing the registered destination User Box Number Registered User Box number Apply Level...

Page 167: ...ist in Administrator Settings specify the starting number the number of entries and the destination type and then press Print Item Description No Group number Name Name representing the registered group Addr No Address book registration number One touch number registered for the group SIP Fax This machine does not support SIP fax Access Allowed Level Registered access allowed level Regist Count Th...

Page 168: ...nfigure the Paper Tray and Simplex Duplex settings and then press Start Print sample Information included in the list Item Description No Program destination number Name Name representing the program group registered Address Book Address book registration number ...

Page 169: ...vity Report can be printed as needed Print sample Information included in the list Item Description No Serial numbers assigned to transmission and receptions respectively Addressee One of the followings is printed This column is left blank if no information is available TX Report name registered in the address book or program RX Report Name registered in the address book or telephone number of the...

Page 170: ...pted PW OFF Printed if the power switch is turned off during communication TEL Printed if the machine receives a phone call NG Printed if a communication error occurs Continue Printed if a transmission error has occurred and the job is put in a queue for retransmission error page redial No Response Printed if no response is returned from the recipient Busy Printed if the recipient s line is busy a...

Page 171: ...automatically when a sequential broadcast transmission is completed You can enable or disable this report to be printed in Sequential TX Report in the Utility menu In addition you can specify the printing timing All Destinations Each Destination in Broadcast Result Report 8 3 4 Job Settings List Print the job settings list of this machine How to print Select Fax Settings Job Settings List in Admin...

Page 172: ...Reports lists commonly used among G3 IP I FAX 8 8 14 bizhub C360 C280 C220 Version 4 8 3 Fax Setting List ...

Page 173: ...bizhub C360 C280 C220 Version 4 8 15 8 3 Reports lists commonly used among G3 IP I FAX 8 Relay List ...

Page 174: ...Reports lists commonly used among G3 IP I FAX 8 8 16 bizhub C360 C280 C220 Version 4 8 3 Sender TSI RX User Box Confidential Bulletin List ...

Page 175: ...FF from TX Result Report in the Utility menu 8 4 2 Polling RX Report Printed automatically when a polling document is received You can select ON If TX Fails or OFF from TX Result Report in the Utility menu 8 4 3 Sequential Polling RX Report The result of polling reception to multiple destinations is printed automatically You can enable or disable this report to be printed in Sequential TX Report i...

Page 176: ...servation Polling TX Report Printed automatically when a polling transmission is reserved when a document is saved in the Polling Trans mission User Box of this machine You can enable or disable this report to be printed in Timer Reservation TX Report in the Utility menu 8 4 6 Broadcast Reserved Report Printed automatically when a sequential broadcast transmission is reserved You can enable or dis...

Page 177: ...servation TX Report in the Utility menu 8 4 8 Sequence Polling Rx Reserved Report Printed automatically when a polling reception to multiple destinations is reserved You can enable or disable this report to be printed in Timer Reservation TX Report in the Utility menu 8 4 9 Confidential Rx Report Printed automatically when a confidential document is received You can enable or disable this report t...

Page 178: ... report is printed automatically upon transmission of a document to the relay distribution destination when this machine functioned as the relay distribution station You can enable or disable this report to be printed in Relay TX Result Report in the Utility menu 8 4 12 Relay Request Report When this machine is used as the relay distribution station this report is printed automatically upon recept...

Page 179: ...4 8 21 8 4 Report printed for G3 fax 8 8 4 13 PC Fax TX Error Report Printed automatically when an error occurs in PC FAX transmission You can enable or disable this report to be printed in PC Fax TX Error Report in the Utility menu ...

Page 180: ...rm that the E mail message is un sealed the receiver sends an MDN message to the sender upon unsealing printing of the E mail message When this machine receives an MDN response message and prints automatically You can specify whether to print or not in MDN Message in the Utility menu 8 5 3 Print DSN Message A DSN message is returned from the receiver to the sender when the E mail message is delive...

Page 181: ... E mail message is not print ed if Content XCIAJWNETFAX IGNORE is included in the header or there is no text in the body If the received attachment file is prohibited for printing this machine behaves according to the Network Fax RX Error Report setting 8 5 5 Title Text List Print the list of the subjects and texts of the registered E mail message How to print Select E Mail Subject Text List from ...

Page 182: ...Report printed for IP 8 8 24 bizhub C360 C280 C220 Version 4 8 6 Print sample 8 6 Report printed for IP 8 6 1 Network Fax RX Error Report For details refer to page 8 22 ...

Page 183: ...9 User Mode Settings ...

Page 184: ......

Page 185: ...menu tree contains the items that relate to Network Scan G3 Fax and Network Fax 9 1 1 One Touch User Box Registration First level Second level Third level Fourth level 1 Create One Touch Destina tion 1 Address Book Public 1 E Mail p 9 8 1 2 No Name E Mail Address 2 2 Index Icon 2 User Box p 9 9 No Name User Box Index Icon 3 Fax p 9 10 1 2 No Name Fax Number Line Set tings 2 2 Index Icon ...

Page 186: ... PC SMB p 9 12 1 3 No Name User ID Pass word 2 3 Host Ad dress File Path Refer ence 3 3 Index Icon 5 FTP p 9 14 1 3 No Name Host Ad dress File Path 2 3 User ID Pass word anony mous PASV Proxy Port Number 3 3 Index Icon First level Second level Third level Fourth level ...

Page 187: ...rt Number Destina tion Ma chine Type Index Icon 8 Internet Fax p 9 18 1 2 No Name E Mail Address 2 2 RX Abili ty Desti nation Index Icon 3 Group p 9 19 Name Select Group Icon Check Program Settings 4 E Mail Settings 1 E Mail Subject p 9 20 2 E mail Body p 9 20 3 Limiting Access to Destinations 1 Apply Lev els Groups to Destinations p 9 23 1 Address Book p 9 23 2 Group p 9 23 3 Program p 9 24 First...

Page 188: ...ult Tab Program Default Address Book Index Default Shortcut Key 1 Shortcut Key 2 2 2 Default Address Book Default Address Type 5 FAX Active Screen p 9 26 TX Display RX Display 8 Search Option Settings p 9 27 4 Scan Fax Set tings p 9 27 1 2 JPEG Compression Level Black Compression Level TWAIN Lock Time Default Scan Fax Settings 2 2 Compact PDF XPS Compression Level Color TIFF Type Graphic Outlining...

Page 189: ...t level Second level Third level Fourth level Page List Register Pro gram p 9 21 Name Address URL Notif Destination Check Program Settings p 9 22 Check Address Check Scan Settings Check Original Settings Communication Settings Check E Mail Settings Check URL Notif Destination Delete p 9 22 ...

Page 190: ...Administrator Settings 9 2 1 Displaying the One Touch User Box Registration screen To display the One Touch User Box Registration screen press the Utility Counter key on the control panel and then select One Touch User Box Registration from the Utility menu that appears Reference An item can also be selected by pressing the key on the keypad for the correspondent number To se lect One Touch User B...

Page 191: ...ser Box To register a new destination press New To register a destination at which to save documents in a User Box the User Box must be registered in ad vance For details refer to the User s Guide Box Operations Item Description No Press No and then enter the registration number of the destination be tween 1 and 2 000 Press OK without entering any number to register the smallest number available N...

Page 192: ...ge Item Description No Press No and then enter the registration number of the destination be tween 1 and 2 000 Press OK without entering any number to register the smallest number available Name Use the touch panel to enter the name to be registered in the address book using up to 24 characters User Box Select one User Box you want to save the destination in Index Select the index For a frequently...

Page 193: ...et to a lower level when having a poor communication ECM OFF Error Correction Mode ECM is cancelled to shorten the trans mission time ECM is an error correction mode defined by ITU T Internation al Telecommunication Union Telecommunication Standardi zation Sector Fax machines equipped with the ECM feature communicate with each other confirming that the data sent is free of errors V 34 OFF V34 is a...

Page 194: ...new destination press New 1 3 page 2 3 page 3 3 page Item Description No Press No and then enter the registration number of the destination be tween 1 and 2 000 Press OK without entering any number to register the smallest number available Name Use the touch panel to enter the name to be registered in the address book using up to 24 characters ...

Page 195: ...ost name must be less than 255 characters in length including If you enter a host name and then select to enter an IP address the host name is cleared If you enter an IP address and then press Input Host Name the IP ad dress is cleared Host name and file path must be specified in uppercase To perform SMB transmission using an IPv6 address set the Direct Host ing to ON For details refer to the User...

Page 196: ... destination press New 1 3 page 2 3 page 3 3 page Item Description No Press No and then enter the registration number of the destination be tween 1 and 2 000 Press OK without entering any number to register the smallest number available Name Use the touch panel to enter the name to be registered in the address book using up to 24 characters ...

Page 197: ...creen Before entering the host name check that the DNS settings are correctly specified For details refer to the User s Guide Network Administrator File Path Enter the destination file path for saving data via the touch panel up to 127 bytes User ID Enter the user ID for logging into the destination computer via the touch panel up to 63 bytes Password Enter the password for logging into the destin...

Page 198: ...ost address for the destination server The host name must be less than 255 characters in length including If you enter a host name and then select to enter an IP address the host name is cleared If you enter the IP address and then press Input Host Name the IP ad dress is saved and displayed in the input screen Before entering the host name check that the DNS settings are correctly specified For d...

Page 199: ...ional function code CAA is enabled Item Description Item Description No Press No and then enter the registration number of the destination be tween 1 and 2 000 Press OK without entering any number to register the smallest number available Name Use the touch panel to enter the name to be registered in the address book using up to 24 characters Destination Enter the host name IPv4 address IPv6 addre...

Page 200: ...between 1 and 65535 Destination Machine Type Select Color or Monochrome depending on the recipient s machine type Index Select the index For a frequently used destination specify the index charac ters and select Favorites at the same time This allows you to find it more easily Icon Select an icon The selected icon is used for the image panel function that is available when the optional function co...

Page 201: ...estination Select the items for which the recipient machine can receive for compression type paper size and resolution Index Select the index For a frequently used destination specify the index charac ters and select Favorites at the same time This allows you to find it more easily Icon Select an icon The selected icon is used for the image panel function that is available when the optional functi...

Page 202: ...subject as the default select the subject and then press Set as Default 9 2 12 Registering an E mail setting text E mail I FAX Up to 10 E mail and Internet fax text strings Subject can be registered A desired text string can be selected from those registered when sending To register a new text string press New Reference To check a registered text string select the string and then press Check Job S...

Page 203: ...ings Original Settings and Communication Settings for which you want to register them as a program 2 Press the Mode Memory key 3 Select an unregistered program button and then press Register Program The Register Scan Fax Program screen appears Item Description Name Use the touch panel to enter the program name using up to 24 characters Address Allows you to select one destination Select a destinat...

Page 204: ... s Guide Box Operations Item Description Check Address Allows you to check the specified address Check Scan Settings Allows you to check the scan settings configured for the program Check Original Settings Allows you to check the original settings configured for the program Communication Set tings Allows you to check the communication settings configured for the program Check E Mail Settings Allow...

Page 205: ... as a user with the level that you want to apply and then change the level of the destination Reference The initial level for a newly created destination is 0 You cannot apply a group or a level higher than the level of the user you are logged in with To apply a group you must register in Administrator Settings the destinations to be added to the group in advance For details on the reference allow...

Page 206: ...One Touch User Box Registration 9 9 24 bizhub C360 C280 C220 Version 4 9 2 Program Select a destination whose level you want to change and then press Apply Group or Apply Level to specify the level ...

Page 207: ...screen the Default Address Book 1 2 page Item Description Default Tab Configure the default tab of Fax Scan mode screen the Default Address Book Program Default Configure the default Scan Fax program screen Default PAGE1 Address Book Index De fault Select a index type that appears in the Address Book tab Default Fa vorites Shortcut Key 1 Short cut Key 2 Allows you to register up to two shortcut ke...

Page 208: ... Address Type as the way the registered destinations are dis played Default Address Type When you set Default Address Book to Address Type select an address type that is displayed as the default in the Address Book tab Item Description TX Display Specify whether to display a message indicating data being sent Default No RX Display Specify whether to display a message indicating data being received...

Page 209: ... When you select ON the search option screen appears Item Description JPEG Compression Level E mail Box SMB FTP WebDAV Web Serv ice IP Specify the compression level for saving images in full color High Quality Provides higher quality images but the data size becomes larger Standard default Provides images of data size and quality of a mid lev el between High Quality and High Compression High Compr...

Page 210: ...a in the compact PDF or XPS for mat High Quality Provides higher quality images but the data size becomes larger Standard default Provides images of data size and quality of a mid lev el between High Quality and High Compression High Compression Provides lower quality images but the data size be comes smaller Color TIFF Type E mail Box SMB FTP WebDAV Select the compression level used for saving TI...

Page 211: ...10 Administrator Mode Settings ...

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Page 213: ...e User s Guide Box Operations Create User Box d Reference For details on the procedure for configuring settings for it refer to the User s Guide Box Operations 10 1 3 SMB Before using SMB transmission configure the following items This section introduces basic items Also refer to the User s Guide Network Administrator for details TCP IP Setting SMB Client Setting d Reference For details refer to t...

Page 214: ...refer to the User s Guide Copy Operations TCP IP Setting E Mail Setting d Reference For details on Network Fax Function Settings TCP IP Settings and E mail Settings refer to the User s Guide Network Administrator 10 1 7 IP Address Fax Before using IP Address Fax configure the following items Network Fax Function Settings Header Information Refer to page 10 15 TCP IP Setting SMTP transmission and r...

Page 215: ...urth level 1 2 1 Power Save Set tings Enter Power Save Mode p 10 14 2 Output Settings 1 Print Fax Out put Settings Fax p 10 14 6 Re strict User Access 3 Restrict Access to Job Settings p 10 9 1 2 Registering and Changing Ad dresses Change the From Address 4 Restrict Opera tion p 10 10 Restrict Broadcasting 9 Reset Settings 3 Job Reset Next Job Reset Data After Job p 10 10 2 2 2 Stamp Settings 1 He...

Page 216: ...dels Footer Position 3 Line Parameter Setting p 10 18 1 3 Dialing Method Receive Mode Number of RX Call Rings Number of Redials Redial Interval 2 3 Line Monitor Sound 3 3 Line Monitor Sound Vol 4 TX RX Settings p 10 20 1 3 Duplex Print RX Letter Ledger over A4 A3 Print Paper Selection Print Paper Size Incorrect User Box No Entry 2 3 Tray Selection for RX Print Min Reduction for RX Print Print Sepa...

Page 217: ...ng p 10 26 Fax Line 1 1 Action when TSI User Box is not set Print TSI User Box Registration Fax Line 2 1 Action when TSI User Box is not set Print TSI User Box Registration 6 PBX Connection Setting p 10 27 7 Report Set tings p 10 28 1 3 Activity Report TX Result Report Sequential TX Report Timer Reservation TX Report Confidential Rx Report 2 3 Bulletin TX Report Relay TX Result Report Relay Reques...

Page 218: ...g p 10 30 Dialing Method Number of RX Call Rings Line Monitor Sound 2 Function Set tings p 10 31 PC FAX TX Setting 3 Multi Line Settings p 10 31 4 Sender Fax No p 10 32 0 Network Fax Settings 1 Black Compression Level p 10 38 2 Color Grayscale Multi Value Compression Method p 10 38 4 Internet Fax Self RX Ability p 10 39 5 Internet Fax Advanced Settings p 10 40 6 IP Address Fax Operation Settings p...

Page 219: ...0 3 2 System Settings Restrict User Access Specify items for which access is restricted in the User mode Restrict Access to Job Settings 1 2 page Item Description Registering and Chang ing Addresses Specify whether to allow the users to register and change addresses Change the From Ad dress E mail Specify the settings for changing the From address Allow Allows the user to change the From address A...

Page 220: ... whether to reset settings such as scan setting configured for sending faxes after sending jobs Reset All Resets all settings Reset Destination Only Resets only the destination settings Confirm with User Displays a message to confirm that you want to clear the settings Item Description Restrict Broadcasting Specify whether to allow the users to specify destinations to which to send broadcast faxes...

Page 221: ...e header and footer Pressing Print allows you to specify whether to print text the date time or other information distribution control number job number or serial number Text Specify a header or footer string via the control panel Date Time Specify the date time for the header footer Other Specify the details of the distribution control number job number or serial number of the header or footer Th...

Page 222: ...gs Security Details 1 4 page Item Description Manual Destination Input Specify whether to allow manual destination input If necessary you can allow manual destination input only for G3 fax and restrict it in other transmission options Allow All Allows manual destination input in all trans mission options Enable Functions Individually Allows manual destina tion input only for G3 fax and restricts i...

Page 223: ...o clear When you select an object and then press OK a dialog box appears that confirms you want to clear it Select Yes and then press OK to clear the data Job History Thumbnail Display Specify whether to display the first page for each job in the left side pane when a job history is selected with Job Histo ry on each tab that is displayed when Job List Job De tails are selected Copy Guard Specify ...

Page 224: ...ode Normal When a fax is received during the power save mode the fax job is printed After a predeter mined time has elapsed the machine shifts to the power save mode Immediately default When a fax is received during the power save mode the fax job is printed and then the machine immediately shifts to the power save mode 10 4 2 System Settings Output Settings Print Fax Output Settings Fax Specify t...

Page 225: ...Settings Fax TX Settings Specify whether to reset stamp settings configured for scanning faxes when sending faxes Cancel Each page of the faxes is sent with no stamp settings applied Do Not Cancel Each page of the faxes is sent with stamp settings applied 10 4 5 System Settings Advanced Preview Setting Original direction setting dis play d Reference For the setting procedure refer to page 10 12 10...

Page 226: ...s the default and then press either Set Line1 as Default or Set Line2 as Default For de tails on Individual Sender Line Setup refer to page 10 20 To specify the fax ID of an extension line refer to page 10 32 Sender Fax No The registered fax number is printed as the sender s information on the doc ument received by the recipient Enter a sender fax number using 0 9 and space up to 20 characters If ...

Page 227: ...d to the outside of the original image area before the fax is being sent OFF The sender or receiving information is not added The following indicate how sender information is printed ON The sender name destination fax number To xxxxx transmission start date and time transmis sion number and the number of pages are added as sender information Not displayed for North Amer ican or Hong Kong models Fr...

Page 228: ... from PB 10pps 20pps Receive Mode Select a receive mode Auto RX Automatically receives faxes Manual RX If you expect frequent phone calls for example if an external telephone is connected to this machine set this mode to Manual RX d Reference For details on Auto RX refer to page 6 3 For details on Manual RX refer to page 6 4 Number of RX Call Rings Set the number of incoming call rings in the rang...

Page 229: ...tings G3 10 2 3 page 3 3 page Item Description Line Monitor Sound Set this item to ON to hear the line sound from a speaker during communi cation Item Description Line Monitor Sound Vol Set the volume level of the speaker in the range between 0 and 31 Default 16 ...

Page 230: ...ified size is used for printing Priority Size Paper of the size specified as the preferred size is used for printing If no preferred size is specified paper of the closest size is used for printing Print Paper Size Specify paper size for printing received documents The initial setting varies depending on the setting for Letter Ledger over A4 A3 d Reference To enable the setting for the print paper...

Page 231: ... RX Print are set to Auto Or Print Separate Fax Pages is set to OFF Print Separate Fax Pag es If this item is set to ON a document longer than the standard size is printed on separate pages Print Separate Fax Pages does not appear if Duplex Print RX is set to ON File After Polling TX Specify whether to delete the original after completing polling TX Item Description No of Sets RX Set the number of...

Page 232: ... details on relay transmission refer to page 7 7 Relay RX Set this item to ON to enable the machine to send received documents as a relay distribution station to relaying destinations To use the relay distribution function you must register a Relay User Box d Reference For details on registering the Relay User Box refer to the User s Guide Box Operations Relay Printing Specify whether to print doc...

Page 233: ...ils on printing documents stored in a Memory RX User Box refer to the User s Guide Box Op erations You can also specify the registered group as the destination Item Description Confirm Address TX G3 When specifying a fax destination with direct input a screen appears prompting you to enter the fax number again for confirmation Entering the fax number twice prevents one from entering incorrect dest...

Page 234: ...dividual Receiving Line Setup is set to ON in Admin istrator Settings you can select either Fax Line 1 or Fax Line 2 to configure settings for each line For details on Individual Receiving Line Setup refer to page 10 20 The following items are not available if Forward TX Setting is configured PC Fax RX Settings TSI User Box Settings Memory RX Setting Item Description Output Method Forward Print Re...

Page 235: ...d then press OK d Reference For details on the Confirm Address function refer to page 10 22 Incomplete TX Hold This function temporarily retains documents failed to be transmitted in the Fax Retransmit User Box even with auto redial due to a communications error or busy signals To use Incomplete TX Hold function specify the amount of time for retaining files Reference For details on faxing and pri...

Page 236: ...ser Box Setting Specify whether to use the TSI User Box function To use the function configure the following items If two units of the Fax Kit FK 502 are installed and Individual Receiving Line Setup is set to ON in Admin istrator Settings you can select either Fax Line 1 or Fax Line 2 to specify settings for each line For details on Individual Receiving Line Setup refer to page 10 20 d Reference ...

Page 237: ...ived documents Memory RX User Box Saves received documents in a Mem ory RX User Box Specified User Box Saves received documents in a User Box of this machine Click Specified User Box and use the keypad to enter a User Box number Print Specify whether to print a received document after receiving TSI User Box Registration Register destinations to which to distribute RX documents Up to 128 destinatio...

Page 238: ...rk Column Print Setup Specify the type of information printed in the remarks column of activity reports Remark Column Print Setup is displayed if user authentica tion or account track is enabled for this machine Normal Printing The line status or sending setting will be printed For details refer to page 8 11 User Name Printing The user name for user authentication will be printed Account Name Prin...

Page 239: ...st Report Specify whether to output the report PC Fax TX Error Report Configure the output settings for PC Fax TX Error Report Specify whether to output the report Broadcast Result Re port Configure the output settings for Broadcast Result Report Select a way to output the report With 1 Dest at a time selected a broadcast result report is output only when a transmission still fails after redial at...

Page 240: ...on outputs a list of settings related to faxes Select a desired paper tray and then press Start Reference For an example of output of a list of settings refer to page 8 13 10 4 14 Fax Settings Multi Line Settings If two units of the Fax Kit FK 502 are installed configure settings for the second line Line Parameter Setting ...

Page 241: ...em Description Dialing Method Select one of the dialing methods from PB 10pps 20pps for the extension line Number of RX Call Rings Set the number of incoming call rings in the range between 0 and 15 Default 2 Line Monitor Sound Set this item to ON to hear the line sound from a speaker during communi cation through the extension line Item Description PC FAX TX Setting Specify the line to use for PC...

Page 242: ...ber using 0 9 and space up to 20 characters 10 4 15 Security Settings Security Details Manual Destination Input d Reference For the setting procedure refer to page 10 12 Restrict Fax TX Select whether to restrict fax transmissions If ON is selected the fax functions no longer appear on the Scan Fax screen Hide Personal Information d Reference For the setting procedure refer to page 10 12 Display A...

Page 243: ... Reference For the setting procedure refer to page 10 12 Job History Thumbnail Display d Reference For the setting procedure refer to page 10 12 Copy Guard d Reference For the setting procedure refer to page 10 12 Password Copy d Reference For the setting procedure refer to page 10 12 ...

Page 244: ... 9 Restrict Access to Job Settings Change the From Address The From address is used for the address configured for the device d Reference For the setting procedure refer to page 10 9 Restrict Operation Restrict Broadcasting d Reference For the setting procedure refer to page 10 10 10 5 4 System Settings Stamp Settings Fax TX Settings d Reference For the setting procedure refer to page 10 15 10 5 5...

Page 245: ...ence To enable the setting for Print Paper Size set Tray Selection for RX Print to Auto The available tray types vary depending on the options that are installed To receive a fax in the color mode documents are always recorded in full size for IP address fax and recorded after being reduced to the appropriate print paper size for Internet fax To receive a fax in the color mode Print Separate Fax P...

Page 246: ...to page 10 28 Broadcast Result Report d Reference For the setting procedure refer to page 10 28 TX Result Report Check d Reference For the setting procedure refer to page 10 28 Network Fax RX Error Report Configure the output settings for the Network Fax RX Error Report Specify whether to output the body MDN Message I FAX Configure the output settings for MDN messages in Network Fax Specify whethe...

Page 247: ...put settings for DSN messages in Network Fax Specify whether to output the body Print E mail Message Body I FAX Configure the output settings for body of successfully received E mail Specify whether to output the body 10 5 12 Fax Settings Job Settings List d Reference For the setting procedure refer to page 10 30 ...

Page 248: ...ti Value Compression Method Specify the device capabilities for fax transmissions when sending faxes with the file format selected to JPEG or PDF JPEG Color default Compresses data in color JPEG format JPEG Gray Scale Compresses data in monochrome JPEG format Not Set Compresses data in the method specified in Black Compression Level while the sending ca pability in the color or gray scale mode is ...

Page 249: ... recipient ma chine the machine sends information that is configured for its own capabilities Configure the settings for the compression format paper size and resolution Item Description Compression Type Select the compression type of a fax job the machine can receive Paper Size Select the paper size for a fax job the machine can receive Resolution Select the resolution of a fax job the machine ca...

Page 250: ...equest is given priority DSN Request Select whether to request for a DSN to the recipient machine when sending a fax MDN Response Select whether to respond to an MDN request from the recipient machine when receiving a fax MDN DSN Response Monitoring Time Specify whether to monitor DSN and MDN responses To monitor them en ter the number of hours Maximum Resolution Select the maximum resolution of t...

Page 251: ... procedure refer to page 10 12 Item Description Mode 1 This mode allows communication between Konica Minolta models capable of transmitting IP address faxes and models compatible with the Direct SMTP standard defined by CIAJ However a unique method developed for Konica Minolta models is used to transmit a color fax Mode 2 This mode allows communication between Konica Minolta models capable of tran...

Page 252: ... procedure refer to page 10 12 Initialize d Reference For the setting procedure refer to page 10 12 Job History Thumbnail Display d Reference For the setting procedure refer to page 10 12 Copy Guard d Reference For the setting procedure refer to page 10 12 Password Copy d Reference For the setting procedure refer to page 10 12 ...

Page 253: ...11 PageScope Web Connection ...

Page 254: ......

Page 255: ...n the IP address of this machine is 192 168 1 20 http 192 168 1 20 When IPv6 is set to ON while a browser other than Internet Explorer 6 is used Enter the IPv6 address enclosed in brackets to access PageScope Web Connection http IPv6 address of this machine Example When the IPv6 address of this machine is fe80 220 6bff fe10 2f16 http fe80 220 6bff fe10 2f16 If IPv6 is set to ON while Internet Expl...

Page 256: ...his case turn the main power off and then turn it on again To avoid this problem disable the cache function For Internet Explorer 1 Select Internet Options in the Tools menu 2 In the General tab select Temporary Internet files Settings 3 Select Every visit to the page and click OK For Netscape Navigator 1 Select Preferences in the Edit menu 2 In Category on the left select Advanced Cache 3 In Docu...

Page 257: ... Authentication or Account Track is enabled and displays the login page in the public user mode when User Authentication or Account Track is not enabled When re logging in to this machine as a different user or as an administrator log out once and log in again When user authentication or account track is not enabled You are automatically logged in as a public user To log in as an administrator log...

Page 258: ...Logging in and logging out 11 11 6 bizhub C360 C280 C220 Version 4 11 2 Login as an administrator again ...

Page 259: ...r Account Track is enabled If PageScope Authentication Manager is used for authentication ask your server administrator about the login procedure The User Authentication or Account Track page appears Enter the required items to log in To log in as a different user or as an administrator log out once ...

Page 260: ...is enabled in this machine When logged in as a public user To Login Screen appears When logged in as a registered user or an administrator Logout appears If timeout occurred because no operation was performed for the specified period during login or if au thentication setting was changed using the control panel while logging in to the user mode you will au tomatically log out of the mode For detai...

Page 261: ...t be deleted in the administrator mode can be deleted In the login page select the desired Data Management Utility For details on Data Management Utility refer to the User s Guide Network Administrator Login options You can select items as required when logging in Reference If Flash is selected in View Mode the following items are displayed using Flash Status icons and messages Status of Paper Tra...

Page 262: ... out 11 11 10 bizhub C360 C280 C220 Version 4 11 2 Logging in as a public user If user authentication is not enabled on the machine you will be logging in as a public user In the login page select Public User and click Login ...

Page 263: ...r List If External Server Authentication is enabled select a server To log in to the user mode as an administrator select Administrator Administrator User Mode and enter the administrator password If Prohibited Functions When Authentication Error in Administrator Settings is set to Mode 2 and a user enters an incorrect password the specified number of times that user will be locked out and will no...

Page 264: ...Logging in to the administrator mode locks the control panel of this machine and you will not be able to use it Depending on the status of this machine you may not be able to log in to the administrator mode If Prohibited Functions When Authentication Error in the Administrator Settings is set to Mode 2 and an incorrect password is entered the specified number of times it is no longer possible to ...

Page 265: ... 11 13 11 2 Logging in and logging out 11 You can display the explanation of functions Help when necessary To display Help select ON in Display Setting On Mouse Point the cursor to display Help On Focus Select an item to display Help ...

Page 266: ...ay or List Function Display This manual shows an example where the List Function Display is set as the display mode In either display mode the available items are the same In the default setting the screen is displayed in Tab Function Display In Tab Function Display click the desired icon to change the menu In List Function Display change the menu from the list box Select the desired menu in the d...

Page 267: ...s password Reference To log in to the user mode as an administrator select Administrator Administrator User Mode and enter the administrator password If Prohibited Functions When Authentication Error in the Administrator Settings is set to Mode 2 and an incorrect password is entered the specified number of times it is no longer possible to log in to the administrator mode For details on the Prohib...

Page 268: ...e at the follow ing URL http www konicaminolta com 2 PageScope Web Con nection logo Click this logo to display the version information of PageScope Web Connection 3 Login user name Displays the current login mode icon and user name public admin istrator User Box administrator registered user or account Click the user name to display the login user name 4 Status display Displays the status of the p...

Page 269: ...d in as a registered user 8 Help You can display the online help regarding the function being config ured For details refer to page 11 23 9 Refresh Click this icon to refresh the information displayed in the page 10 Icon Select the category of the item to be displayed The following icons are displayed in the user mode Information Job User Box Direct Print Store Address Customize 11 Menu Displays i...

Page 270: ...m Description Device Informa tion Enables you to check the components options consumables and meter counts of this machine Online Assist ance Enables you to check the online assistance about this product Change User Password Changes the password of the login user Function Permis sion Information Enables you to check the function permission information about the user or account Network Setting Info...

Page 271: ...to check the currently executed job or queued jobs Job History Enables you to check the executed jobs Communication List Enables you to check the completed transmission and reception jobs Item Description Open User Box Opens the currently created User Box Public Personal or Group User Box to en able you to print send or download a document saved in the User Box or to change the User Box setting Cr...

Page 272: ...rd Polling TX Memory RX or Relay User Box to en able you to handle a document saved in the User Box or change the User Box set ting Create System User Box Enables you to create a new Bulletin Board or Relay User Box The Bulletin Board and Relay User Boxes are available when the optional Fax Kit is installed Item Description Item Description Direct Print Specify a file saved in the computer to prin...

Page 273: ...p address book registered in this machine or to reg ister and change an address Program Enables you to check the program address book registered in this machine or to register and change an address Temporary One Touch Enables you to check the temporary program address book registered in this ma chine or to register and change an address Subject Enables you to register or change up to 10 subjects w...

Page 274: ... Enables you to check the meter count of this machine ROM Version Enables you to check the ROM version Import Export Saves exports setting information of this machine as a file or writes imports it from a file to this machine Status Notifica tion Setting Configure the function to be reported to a registered user when an error has oc curred in this machine Specify the destination and items to notif...

Page 275: ...ntact name corporate URL or online man ual URL of this machine To display this information select Information Online Assistance Network TWAIN Specify the time to release the operation lock when scanning excluding push scan ning User Box Setting Define the User Box functions such as deleting an unnecessary User Box or speci fying the document deletion time If necessary configure settings to enable ...

Page 276: ...her to outline text Item Description Item Description PKI Settings Register device certificates and configure the SSL protocol or external certificate settings Certificate Verifi cation Settings Specify the items to validate a certificate Address Refer ence Setting When giving destination access permission specify a reference allowed group name or access allowed level Restrict User Ac cess Specify...

Page 277: ...ntication register the target user or configure user set ting Account Track Settings When enabling Account Track register and edit the target account External Server Settings When enabling external server authentication register the external server Public User Box Setting Specify the upper limit of the number of User Boxes User Account Common Setting Specify whether to print data in single color o...

Page 278: ...e this machine as an FTP client or server SNMP Setting Configure SNMP settings SMB Setting Configure the SMB client WINS or SMB print setting Web Service Set tings Configure the settings to perform scanning or printing using Web services Bonjour Setting Configure Bonjour settings NetWare Setting Configure NetWare settings AppleTalk Set ting Configure AppleTalk settings Network Fax Set ting Configu...

Page 279: ...en the currently created User Box Public Group or Personal User Box and change the User Box setting Document operations are not available in the administrator mode User Box operations are available even if a password is specified for the target User Box Create User Box Enables to create a new User Box Open System User Box Allows you to open the System User Box Bulletin Board User Box Relay User Bo...

Page 280: ...t values in the PS mode TIFF Setting Configure paper settings for TIFF mode XPS Settings Configure the XPS print settings Interface Setting Specify the timeout period of the interface Direct Print Set tings Configure the settings to enable direct printing using PageScope Web Connection Assign Account to Acquire Device Info Select whether to specify a password to obtain device information through t...

Page 281: ...es you to check the temporary program address book registered in this ma chine or to register and change an address Subject Registers up to 10 subjects when sending E mails Text Registers up to 10 body messages to be used when sending E mails Application Reg istration Registers application settings and server addresses when using the applications such as RightFax Server registered in the external ...

Page 282: ...e been applied Item Description Header Footer Position Configure the setting to print the sender or receiving information Line Parameter Setting Specify the fax line such as Dialing Method TX RX Settings Configure the paper User Box and other settings for sending or receiving data Function Setting Configure the fax settings for Memory RX or Network Fax PBX Connection Setting Specify the outside li...

Page 283: ...12 Troubleshooting for fax and scanning problems ...

Page 284: ......

Page 285: ...ssion procedure and then resend the fax Is the recipient s fax number correct Were the address book desti nation and program des tination registered correctly There may be an error in registering the fax number when address book des tination and program destination are used Print the list of address book destinations to check that the numbers are reg istered correctly Correct if an error is found ...

Page 286: ... Network Administrator Was the transmission procedure carried out correctly Check the transmission procedure and then resend the fax For details on the transmission procedure refer to page 5 3 Are the network settings and connection correct Check the network settings and connection For details on the network set tings refer to the User s Guide Network Administrator Is the E mail address of the mac...

Page 287: ...lacing the toner cartridges refer to the User s Guide Copy Operations Is the Receive Mode set to Man ual RX If Receive Mode in the Utility menu is set to Manual RX it is necessary to perform the reception procedure manually Per form the manual reception procedure by referring to page 6 4 Is the telephone line correctly con nected Is the telephone line disconnected Check the telephone cord for conn...

Page 288: ...cing the toner cartridges refer to the User s Guide Copy Operations Is the network ca ble correctly con nected Check the network cable for connection and if disconnected connect it securely Is the memory full or does the hard disk lack suffi cient available space Check the remaining amount of memory or hard disk space If there is insufficient memory or hard disk space the machine will fail to rece...

Page 289: ...curely Cannot connect to the network Make sure that the network cable is correctly connected In addition make sure that Network Settings in Administrator Settings is correctly configured The address for the communication method cannot be selected since the number of addresses has exceeded the maxi mum allowed for broad casting The number of destinations specified exceeds the number possible for a ...

Page 290: ...nt Check the network settings for the ma chine Ask the network administrator to ensure that the network is running successfully N14 Connec tion error Mail distri bution error OFF Check the recipient s state and then resend the fax N15 Recipient resetting Recipient connection reset ON Check the recipient s state and then resend the fax N16 Recipient busy Recipient busy ON Check the recipient s stat...

Page 291: ...MTP reception does not start 60 minutes later after an incoming call was connected this error occurs Ask the sender to resend the fax N51 Decoding Original too long error Ask the sender to shorten the length of original to be sent before resending the fax N52 Decoding Received page too long error Ask the sender to reduce the number of pages to be sent before resending the fax N53 Decoding File err...

Page 292: ...ber and fax number for your service representative appear in the center of the Serv ice Call screen The following is the procedure for notifying your service representative of a problem 7 CAUTION To prevent the risk of serious accident perform the following when the service call screen is displayed and the facsimile is no longer operable Write down the problem code of the message Turn off the Sub ...

Page 293: ...13 Appendix ...

Page 294: ......

Page 295: ...r of stored pages 10 000 pages when an approx 700 character original with the 8 1 2 e 11 A4 size is stored with Fine resolution Applicable lines Subscribed telephone lines including facsimile communication networks PBX lines Scanning line density Ultra Fine 600 dpi e 600 dpi Super Fine 16 dot mm e 15 4 line mm 400 dpi e 400 dpi Fine 8 dot mm e 7 7 line mm 200 dpi e 200 dpi Normal 8 dot mm e 3 85 l...

Page 296: ...ice You can tell the machine to scan originals through a computer and receive scanned data The following is an example of procedure for scanning originals via Windows Photo Gallery Reference For the settings you must configure in advance refer to page 4 7 You can also tell the machine to scan originals to save them For the detailed procedure refer to page 5 31 Telling the machine to make a scan th...

Page 297: ...er or printer A bit uses only a 0 or a 1 to indicate data BMP The abbreviation for bitmap This is a file format for saving image data The file extension is bmp Commonly used on Windows platforms BMP covers the color depth from monochrome 2 values to full color 16 777 216 colors BMP images are not suitable for compressed storage Bonjour A Macintosh network technology automatically detecting a devic...

Page 298: ... reproduce smoother transition of the shading Gray scale A form of presenting monochrome image by using the gradation information shift ing from black to white GSS SPNEGO Simple Digest MD5 Authentication methods used for logging in to the LDAP server The different au thentication method GSS SPENEGO SIMPLE or Digest MD5 is used for a LDAP server depending on the type of the server being used or ser...

Page 299: ...a networks used for Windows NT or UNIX based sys tems It uses TCP IP to output printing data from Windows or UNIX to a printer on the network MAC address MAC is the acronym for Media Access Control A MAC address is an ID number unique to each Ethernet card enabling sending or receiving data to or from other Ethernet cards A Mac address consists of 48 bit numbers The first 24 bits are controlled by...

Page 300: ...ing you to view an image before being processed for printing or scanning Printer driver Software that works as a bridge between a computer and a printer Property Attribute information When using a printer driver various functions can be spec ified in the file properties By using properties of a file you can check the attribute information about the file Protocol A rule enabling a computer to commu...

Page 301: ...Protocol Internet Protocol It is a de facto standard protocol widely used for the Internet An IP address is used to identify each network device Thumbnail A function of displaying the content of an image or document file by a small image image displayed when the file is opened TIFF The acronym for Tagged Image File Format One of the file formats used for sav ing image data The file extension is ti...

Page 302: ...nd computers as TIFF format E mail attachments via the intranet in house network and the Internet MDN The acronym for Message Disposition Notifications a message sent to confirm that the mail has been unsealed a response to a sender when the sender re quests for doing so POP3 The acronym for Post Office Protocol Version 3 a commonly used transmission protocol transmission convention for the transm...

Page 303: ...s bps The acronym for bit per second which is a unit of data transmission indicating the amount of data transmitted per second Broadcast A transmission of a single document to many recipients in one operation Bulletin board A function of posting documents to be viewed or stores the documents to be transmitted via polling Check Dest Send A function to send a fax after comparing the specified fax nu...

Page 304: ...y overflow A condition where the fax memory becomes full while scanned documents or temporarily stored documents are saved Memory RX A function of storing received documents in memory and printing them if re quired Memory TX A method to start a fax transmission after scanning documents and storing them in memory If memory transmission is used the total number of pages are auto matically printed in...

Page 305: ...mory The document can be resent either to the same destination or to the other destination Resolution The granularity for scanning documents The larger the value of resolution the finer the image quality is consequently it takes longer to transmit transmission time Select the level of resolution according to your requirements Scan Size A function to specify the scanning size of a document to trans...

Page 306: ...n which is the ID of a fax transmission terminal V34 A communication mode used for super G3 fax transmission Super G3 mode transmission may not be activated because of a telephone line status where the receiver s or sender s machine is connected to a telephone line via a private branch exchange switchboard If this occurs the G3 mode should be disabled by turning V34 off Z Folded Original This func...

Page 307: ...14 Index ...

Page 308: ......

Page 309: ...18 Check job check job settings 3 17 Closed network RX 10 24 Color 5 43 Color grayscale multi value compression method 10 38 Communication method settings 5 63 Communication settings 3 18 5 59 Confidential RX 7 6 Confidential RX report 8 19 Connection to network 4 3 Contact your service representative 12 10 Control panel 3 3 Copy guard 10 12 Create user box Bulletin board user box 9 23 Confidentia...

Page 310: ...arameter setting 10 18 10 30 Line settings 5 59 Lists 8 4 Logging in 11 5 Logging out 11 5 Long original 5 56 M Maintenance 11 22 Manual redialing 5 69 Manual RX Dedicated telephone line 6 4 Manual transmission 5 35 MDN message 10 36 Memory RX 7 3 Memory RX setting 10 23 Menu tree 5 15 9 3 10 5 Mixed original 5 56 Modular cable 4 4 Multi line settings 10 30 10 31 N Network 11 26 Network fax settin...

Page 311: ...esolution 5 37 Restrict access to job settings 10 9 Restrict operation 10 10 Restrict user access 10 9 Restriction on file name 2 6 S Scan setting 5 39 Scan settings 3 17 5 36 Scan size 5 44 Scan fax settings 9 25 9 27 Search 5 22 5 31 Search option 5 24 Search option settings 9 27 Security 11 24 Security details 10 12 10 32 Select line 5 60 Send print 5 53 Sender fax no 10 32 Sending Advanced pre...

Page 312: ... Job Settings 3 17 Check Original Settings 9 22 Check Program Settings 9 19 9 22 Check Scan Settings 9 22 Check URL Notif Destination 9 22 Check Change Temporary 5 52 City 5 34 Closed Network RX 10 24 Color 5 43 Color TIFF Type 9 28 Color Grayscale Multi Value Compression Method 10 38 Comm List 3 12 3 14 3 16 Communication Method Settings 5 63 Communication Settings 3 18 5 20 5 59 9 22 Compact PDF...

Page 313: ... Settings 10 22 10 31 G Graphic Outlining 9 28 Gray Scale 5 44 Group 5 22 9 23 Guidance 3 4 H Header Information 10 15 Header Position 10 16 Header Settings 5 52 Header Settings Footer Settings 10 11 Header Footer 5 52 Header Footer Position 10 16 Header Footer Settings 10 11 Host Address 9 13 9 15 9 16 Host Name 5 29 5 30 I Icon 9 9 9 10 9 11 9 13 9 15 9 17 9 18 9 19 Image 5 42 Image Adjustment 5...

Page 314: ...ting 10 31 PDF 5 38 Photo 5 36 Photo Paper 5 36 Photo Size 5 45 Polling RX 5 64 Polling TX 5 66 Port Number 5 28 5 30 5 31 9 15 9 16 9 18 Position Setting 5 53 Power Save 3 3 Previous Page 5 10 Print 3 10 10 26 10 27 Print E mail Message Body 10 37 Print Paper Selection 10 20 Print Paper Size 10 20 Print Position 5 49 5 50 5 51 Print Receiver s Name 10 16 Print Separate Fax Pages 10 21 Print Fax O...

Page 315: ...3 3 Subject 5 61 9 20 T Text 5 36 5 42 5 52 10 11 Text Color 5 50 5 51 5 52 10 11 Text Details 5 50 5 52 10 11 Text Size 5 50 5 51 5 52 10 11 Text Type 5 50 5 52 10 11 Text Photo 5 36 TIFF 5 38 Time Format 5 49 Timer Reservation TX Report 10 28 Timer transmission 5 65 Timer TX Job 3 11 Top 5 57 Total of Pages Quick Memory TX 5 57 Tray Selection for RX Print 10 21 TSI User Box Registration 10 27 TS...

Page 316: ...bizhub C360 C280 C220 Version 4 14 10 14 2 Index by button 14 ...

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