Troubleshooting
131
7
Network problems
7
For problems concerning using your printer on a Network, see the Network User’s Guide on the CD/DVD-
ROM we have supplied. Click
Documentation
on the menu screen.
Other problems
7
For Macintosh with USB
7
BR-Script 3
7
Problem
Recommendation
The printer does not appear in
Printer Setup Utility
(Mac OS
X 10.3 and 10.4) or
Print & Fax
in
System Preferences
(Mac
OS X10.5).
Make sure that the printer is turned on.
Make sure that the USB interface cable is connected directly to the Macintosh.
Make sure the printer driver is installed correctly.
Unable to print from the
application.
Make sure that the supplied Macintosh printer driver is installed and that it is
chosen with
Printer Setup Utility
(Mac OS X 10.3 and 10.4) or
Print & Fax
in
System Preferences
.
Problem
Recommendation
The print speed slows down.
Add optional memory. (See
Installing extra memory
on page 86.)
The printer cannot print EPS data
that includes binary.
You need the following settings to print EPS data:
1) For Windows
®
7: Click
Start
button,
Control Panel
,
Hardware and Sound
,
and then
Devices and Printers
.
For Windows Vista
®
: Click
Start
button,
Control Panel
,
Hardware and
Sound
, and then
Printers
.
For Windows
®
XP and Windows Server
®
2003/2008: Click
Start
button, and
select
Printers and Faxes
windows.
For Windows
®
2000: Click
Start
button, and select
Settings
and then
Printers
.
2) Right-click the
KONICA MINOLTA bizhub 20P BR_Script3 series
icon and
select
Properties
.
3) From the
Device Settings
tab, choose
TBCP
(Tagged binary communication
protocol) in
Output Protocol
.
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