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Konica Minolta bizhub 20P User Manual Download Page 129

Troubleshooting

119

7

g

Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in 

properly, the blue lock lever will lift automatically.

h

Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.

i

Put the paper tray firmly back in the printer.

j

Close the front cover.

k

Make sure that the 

Paper

 LED is off and then, the 

Status

 LED lights green.

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Summary of Contents for bizhub 20P

Page 1: ...se the printer Please use the Quick Guide to set up the printer You can find a printed copy in the box Please read this User s Guide thoroughly before you use the printer Keep the CD DVD ROM in a conv...

Page 2: ...ble minor injuries Important specify procedures you must follow or avoid to prevent possible damage to the printer or other object Electrical Hazard icons alert you to a possible electrical shock Hot...

Page 3: ...outlet DO NOT handle the plug with wet hands Doing this might cause an electrical shock Always make sure the plug is fully inserted This product must be installed near an AC power outlet that is easi...

Page 4: ...shock See Cleaning on page 101 for how to clean the machine DO NOT use a vacuum cleaner to clean up scattered toner Doing this might cause the toner dust to ignite inside the vacuum cleaner potential...

Page 5: ...e magnetic fields DO NOT expose the machine to direct sunlight excessive heat open flames salty or corrosive gasses moisture or dust DO NOT connect your machine to an AC power outlet controlled by wal...

Page 6: ...v Note DO NOT remove or damage the caution label located on or around the fuser Downloaded From ManualsPrinter com Manuals...

Page 7: ...International Business Machines Corporation in the United States and or other countries Each company whose software title is mentioned in this manual has a Software License Agreement specific to its p...

Page 8: ...nting 29 Booklet printing 31 3 Driver and Software 32 Printer driver 32 Features in the printer driver for Windows 34 Using the BR Script3 printer driver PostScript 3 language emulation for Windows 46...

Page 9: ...leaning 101 Cleaning the outside of the printer 101 Cleaning the inside of the printer 103 Cleaning the paper pick up roller 106 Cleaning the corona wires 108 Cleaning the corona wire 108 7 Troublesho...

Page 10: ...ons weights 135 Other 135 Computer requirements 136 Important information for choosing your paper 137 Symbol and character sets 140 How to use the Web Based Management web browser 140 Symbol and chara...

Page 11: ...SB 2 0 interface cable that is no longer than 6 feet 2 0 meters DO NOT connect the interface cable at this time Connecting the interface cable is done during the printer driver installation process Ma...

Page 12: ...use a parallel interface cable that is longer than 6 feet 2 0 meters Use a shielded interface cable that is IEEE 1284 compliant Network cable Use a straight through Category5 or greater twisted pair...

Page 13: ...ol Panel 3 Face down Output Tray Support Flap 1 Support Flap 1 4 Front Cover 5 Paper Tray 6 Power Switch 7 Face down Output Tray 8 Multi purpose Tray MP Tray 9 Face down Output Tray Support Flap 2 Sup...

Page 14: ...Output Tray 2 Duplex Tray 3 AC Power Connector 4 10BASE T 100BASE TX Ethernet Port 5 Network Activity LEDs Light Emitting Diodes 6 USB Interface Connector 7 SO DIMM memory Cover 8 Parallel Interface...

Page 15: ...m the AC power outlet if there is an emergency Only use the printer within the following ranges of temperature and humidity Temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 without condensa...

Page 16: ...ex printing DX Media type Tray 1 Tray 2 Tray 3 MP Tray DX Choose the media type from the printer driver Plain paper 75 g m2 to 105 g m2 20 to 28 lb p p p p Plain Paper Recycled paper p p p p Recycled...

Page 17: ...A5 A6 B6 ISO A5 Long Edge A4 Letter B5 ISO Executive A5 B6 ISO Width 69 8 to 216 mm 2 75 to 8 5 in Length 116 to 406 4 mm 4 57 to 16 in A4 Number of sheets 80 g m2 20 lb 250 sheets 250 sheets 250 she...

Page 18: ...in the paper tray at the same time because it may cause paper jams or misfeeds Note Preprinted paper must use ink that can withstand the temperature of the printer s fusing process 200 degrees centig...

Page 19: ...use damaged curled wrinkled irregularly shaped extremely shiny or textured envelopes DO NOT use envelopes with clasps snaps tie strings self adhesive components windows holes cutouts or perforations...

Page 20: ...23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 6 01 mm 0 24 in 6 35 mm 0 25 in 6 35 mm 0 25 in 6 01 mm 0 24 in 6 35 mm 0 25 in 6 01 mm 0 24 in 6 01 mm 0 24 in 6 01 mm...

Page 21: ...ay 1 2 or 3 2 Note Transparencies are only for Tray1 For the recommended paper to use see About paper on page 6 a Pull the paper tray completely out of the printer b While pressing the blue paper guid...

Page 22: ...ilable in some regions c Put paper in the tray and make sure that the paper is below the maximum paper mark bbb The side to be printed on must be face down IMPORTANT Make sure the paper guides touch t...

Page 23: ...ng Methods 13 2 e Lift up the support flap to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the printer 1 Downloaded From ManualsPrinter com M...

Page 24: ...3 and any other settings you may want to make See Chapter 3 Driver and Software Windows printer driver BR Script printer driver for Windows Note To use the BR Script printer driver for Windows you mus...

Page 25: ...nd the print data to the printer IMPORTANT When printing on transparencies remove each transparency at once after printing Stacking the printed transparencies may cause a paper jam or the transparency...

Page 26: ...ed paper to use see About paper on page 6 a Open the MP tray and lower it gently b Pull out the MP tray support flap 1 c Lift up the support flap to prevent paper from sliding off the face down output...

Page 27: ...der the maximum paper mark b on both sides of the tray The side to be printed on must be face up with the leading edge top of the paper in first e While pressing the paper guide release lever 1 slide...

Page 28: ...3 and any other settings you may want to make See Chapter 3 Driver and Software Windows printer driver BR Script printer driver for Windows Note To use the BR Script printer driver for Windows you mus...

Page 29: ...nd the print data to the printer IMPORTANT When printing on transparencies remove each transparency at once after printing Stacking the printed transparencies may cause a paper jam or the transparency...

Page 30: ...d when you want to print on thick paper labels or envelopes For the recommended paper to use see About paper on page 6 and Types of envelopes on page 9 a Open the back cover back output tray b For pri...

Page 31: ...ore than 3 envelopes in the MP tray Envelope joints that are sealed by the manufacturer should be secure The side to be printed on must be face up All sides of the envelope should be properly folded w...

Page 32: ...from the printer driver Paper Size 1 Media Type 2 Paper Source 3 and any other settings you may want to make See Chapter 3 Driver and Software Windows printer driver BR Script printer driver for Windo...

Page 33: ...the printer driver such as Envelope 9 or Envelope C6 choose User Defined For more information on envelope sizes see Paper size on page 138 Macintosh printer driver Note For other envelopes which are...

Page 34: ...y are printed see Improving the print quality on page 124 For Windows users If DL size double flap envelopes are creased after printing choose DL Long Edge in Paper Size from the Basic tab Put a new D...

Page 35: ...screens on your computer may vary depending on your operating system Use A4 Letter Legal or Folio size paper when you use the automatic duplex printing function Make sure that the back cover is close...

Page 36: ...tions on the computer screen 1 Put papers in opposite order when the Back output tray is opened f The printer will now automatically print all the odd numbered pages on the other side of the paper Not...

Page 37: ...let setting and then from the Basic tab choose the Paper Source to be MP Tray b Click the Duplex Settings button the Duplex Settings will appear c Choose Manual Duplex from Duplex Mode settings and cl...

Page 38: ...so on When doing manual duplex printing the paper must be put in the paper tray in the following way For the paper tray Put the side to be printed on face down with the leading edge top of the paper a...

Page 39: ...Properties dialog box in the printer driver 2 From the General tab click the Printing Preferences button 3 From the Basic tab choose Duplex from the Duplex Booklet setting 4 Click the Duplex Settings...

Page 40: ...g box in the printer driver 2 From the General tab click the Printing Preferences button 3 From the Layout tab choose Orientation Print on Both Sides and Page Order 4 Click OK The printer will print o...

Page 41: ...ooklet setting 4 Click the Duplex Settings button the Duplex Settings will appear 5 Choose Use Duplex Unit or Manual Duplex from the Duplex Mode Setting 6 Click OK For the BR Script printer driver 1 O...

Page 42: ...he printer driver on page 67 For Windows 3 Windows printer driver the most suitable printer driver for this product BR Script PostScript 3 language emulation printer driver For Macintosh 3 Macintosh p...

Page 43: ...int 3 Toner Save Mode Administrator 3 Use Reprint 1 3 Sleep Time Macro 1 3 Page Protection 1 3 Density Adjustment 2 Error Message Printout 1 3 Improve Print Output 1 These settings are not available w...

Page 44: ...Preferences in the General tab of the Printer Properties dialog box Basic tab 3 You can also change settings by clicking the illustration on the left side of the Basic tab a Choose the Paper Size Ori...

Page 45: ...edia Type 3 You can use the following types of media in your printer For the best print quality select the type of media that you wish to use Note When using ordinary plain paper 20 to 28 lb choose Pl...

Page 46: ...nting text documents Manual You can change the settings manually by choosing Manual and clicking the Manual Settings button You can set brightness contrast and other settings Multiple Page 3 The Multi...

Page 47: ...rections available for each orientation Binding Offset If you check the Binding Offset option you can also specify the offset for binding in inches or millimeters Booklet When you want to print a book...

Page 48: ...ay2 or Tray3 in the Accessories tab to select Tray2 or Tray3 from the driver See Accessories tab on page 43 Advanced tab 3 You can set the following in Printer Function Scaling 1 Reverse Print 2 Use W...

Page 49: ...Custom and enter the text in the Custom edit box the text you entered will print Toner Save Mode 3 You can save running costs by turning on the Toner Save Mode which cuts the print density Note We do...

Page 50: ...eprint 3 The printer keeps the last print job sent to it in memory To reprint the last document press Go and hold it down for about 4 seconds until all the LEDs light up and then release Go Within 2 s...

Page 51: ...will appear Click Off to stop the printer going into sleep mode The Sleep Time Off function can be hidden by double clicking the word Timer Setting Min again We recommend that you keep sleep mode on...

Page 52: ...Off Improve Print Output 3 This feature allows you to improve a print quality problem Reduce Paper Curl If you choose this setting the paper curl may be reduced If you are printing only a few pages yo...

Page 53: ...e paper size defined for each paper tray Paper Size This setting allows you to define which paper size is used for each tray Highlight the tray you want to define and then choose the paper size from t...

Page 54: ...er When you click Auto Detect options that are installed on the printer will be listed in Installed Options 1 You can manually add or remove the options by choosing an optional device you want to add...

Page 55: ...nternal fonts of the printer Check Setting 3 You can check the current driver settings About 4 This will show the list of the printer driver files and version information Status Monitor 3 This reports...

Page 56: ...m the CD DVD ROM The screens in this section are based on with Windows XP The screens on your computer may vary depending on your operating system Device Settings tab 3 Note From the Start menu select...

Page 57: ...ientation selects the position of how your document will be printed Portrait Landscape or Rotated Landscape Print on Both Sides If you want to do duplex printing choose Flip on short Edge or Flip on L...

Page 58: ...3 Paper Quality tab Choose the Paper Source Paper Source You can choose Automatically Select Auto Select Tray1 Tray2 1 Tray3 1 MP Tray or Manual Feed 1 Tray2 and Tray3 are options Downloaded From Manu...

Page 59: ...es whether to reduce or enlarge documents and by what percentage True Type Font Specifies the TrueType font options Click Substitute with Device Font the default to use equivalent printer fonts for pr...

Page 60: ...ity select the type of media that you wish to use Toner Save You can conserve toner use with this feature When you set Toner Save mode to On print appears lighter The default setting is Off Note We do...

Page 61: ...rom modifying the Halftone settings The default setting is On High Quality Image Printing You can get high quality image printing If you set High Quality Image Printing to On the printing speed will b...

Page 62: ...stem Choosing page setup options 3 You can set the Paper Size Orientation and Scale a From an application such as Apple TextEdit click File then Page Setup Make sure bizhub 20P is chosen in the Format...

Page 63: ...10 6 For more page setup options click the disclosure triangle beside the Printer pop up menu Choosing printing options 3 To control special printing features choose the options in the Print dialog b...

Page 64: ...t to add the billing information to the cover page enter text in the Billing Info box Paper Feed 3 You can choose Auto Select Tray1 Tray2 1 Tray3 1 MP Tray 2 or Manual and specify separate trays for p...

Page 65: ...y the direction of the layout Border If you want to add a border use this function Two sided See Duplex Printing on page 59 Reverse Page Orientation For Mac OS X 10 5 and 10 6 Check Reverse Page Orien...

Page 66: ...ic tab Media Type You can change the media type to one of the following Plain Paper Thin Paper Thick Paper Thicker Paper Bond Paper Transparencies Envelopes Env Thick Env Thin Recycled Paper Resolutio...

Page 67: ...y as follows Photo This is a photograph mode gradation priority Choose this setting for printing photographs that have continuous gradation You can represent soft contrasts between various shades of g...

Page 68: ...provide enough improvement select Thicker Paper in Media Type settings Sleep Time When the printer does not receive data for a certain period of time it enters sleep mode In sleep mode the printer ac...

Page 69: ...g edge binding or Short edge binding in Two Sided Manual duplex Select Paper Handling For Mac OS X 10 3 and 10 4 Choose Odd numbered pages and print Turn the paper over and reload it in the tray and t...

Page 70: ...n the Printer Setup Utility from the Go menu choose Applications Utilities then choose the printer b Click the Utility then Status Monitor will start up For Mac OS X 10 5 a Run the System Preferences...

Page 71: ...ng the BR Script3 printer driver 3 You need to install the BR Script3 printer driver using the following instructions Note If you use a USB cable only one printer driver per printer can be registered...

Page 72: ...tware 62 3 b Open the Utilities folder c Double click the Printer Setup Utility icon d Click Add For Mac OS X 10 3 users go to e For Mac OS X 10 4 or greater users go to f Downloaded From ManualsPrint...

Page 73: ...ose the model name and make sure that KONICA MINOLTA is in Printer Model Print Using then select the model name that shows BR Script in the Model Name Model and then click Add For Mac OS X 10 3 users...

Page 74: ...Driver and Software 64 3 For Mac OS X 10 4 or greater users g From the Printer Setup Utility menu choose Quit Printer Setup Utility Downloaded From ManualsPrinter com Manuals...

Page 75: ...Driver and Software 65 3 For Mac OS X 10 5 and 10 6 a From the Apple menu choose System Preferences b Select Print Fax Downloaded From ManualsPrinter com Manuals...

Page 76: ...ick d Choose the Printer Name and choose Select a driver to use in Print Using and then choose the Printer Name that shows BR Script in Model Name and click Add e Quit System Preferences Downloaded Fr...

Page 77: ...000 users Printer driver for Macintosh 3 For Mac OS X 10 3 and 10 4 3 a Disconnect the USB cable between the Macintosh and your printer b Restart the Macintosh c Log in as an Administrator d Run the P...

Page 78: ...oftware 68 3 e Drag the folder from the Macintosh HD Startup Disk choose Library Printers KONICA MINOLTA into the Trash and then empty the Trash f Restart the Macintosh Downloaded From ManualsPrinter...

Page 79: ...see Chapter 14 of the Network User s Guide on the CD DVD ROM we have supplied About emulation modes 3 This printer has the following emulation modes You can change the setting by using the control pa...

Page 80: ...ure that is turned on by default This lets it automatically change the emulation mode to suit the type of data it receives You can change the setting by using the Web Based Management web browser The...

Page 81: ...nter 2 Toner LED The Toner LED indicates when the Toner is low or at the end of its life 3 Drum LED The Drum LED indicates when the Drum is nearing the end of its life 4 Paper LED The Paper LED indica...

Page 82: ...in sleep mode Pressing Go wakes up the printer from sleep mode to ready mode Ready to print The printer is ready to print Warming up The printer is warming up The Status LED will turn on for 1 second...

Page 83: ...n for a long time and nothing has printed press Go to print the remaining data in memory Toner low Indicates that the toner cartridge is near the end of its life Buy a new toner cartridge and have it...

Page 84: ...turn on for 2 seconds and off for 3 seconds Replace drum Replace the drum with a new one See Replacing the drum unit on page 97 No paper Put paper in the tray Then press Go See Printing on plain pape...

Page 85: ...egal or Folio The Paper LED will turn on for 0 5 seconds and off for 0 5 seconds Size mismatch Put the same size paper in the paper tray or MP tray that is selected in the printer driver and then pres...

Page 86: ...pages of a document See Solving print problems on page 130 Download full The download buffer of the printer is full Add more memory to the printer See Installing extra memory on page 86 Font full The...

Page 87: ...ff and then back on press Go and Job Cancel together the LEDs will light up as shown in the table below to identify the error LED error indication 4 1 If this error occurs turn off the printer power s...

Page 88: ...ure Make a note of the indication referring to the table on page 77 and report the error status to your dealer or KONICA MINOLTA Customer Service Note Make sure that the front cover is completely clos...

Page 89: ...tomatically from some errors If an error is not automatically cleared press Go to clear the error and then continue to use the printer Form feed If the yellow Status LED is on for a long time press Go...

Page 90: ...d down Go as you turn on the power switch Keep Go pressed down until the Back Cover Toner Drum and Paper LEDs light up Release Go Make sure that the Back Cover Toner Drum and Paper LEDs are off d Pres...

Page 91: ...wer cord is plugged in b Turn on the printer and wait until the printer is in the Ready state c Press Go three times within 2 seconds The printer will print the current printer settings page Using the...

Page 92: ...n on the power switch Keep Go pressed down until the Back Cover Toner Drum and Paper LEDs light up Release Go Make sure that the Back Cover Toner Drum and Paper LEDs are off d Press Go twice The print...

Page 93: ...t will not be reset the Network settings a Turn off the printer b Make sure that the front cover is closed and the power cord is plugged in c Hold down Go as you turn on the power switch Keep Go press...

Page 94: ...sheets of 80 g m2 21 lb paper When both optional trays are installed the printer can hold up to 800 sheets of plain paper If you want to buy an optional lower tray unit call the dealer you bought the...

Page 95: ...fications Type 144 pin and 64 bit output CAS latency 2 Clock frequency 100 MHz or more Capacity 64 128 256 or 512 MB Height 31 75 mm 1 25 in Dram Type SDRAM 2 Bank SDRAM can be used For purchasing inf...

Page 96: ...the DIMM b Remove the DIMM cover c Unpack the DIMM and hold it by its edges CAUTION To prevent damage to the printer from static electricity DO NOT touch the memory chips or the board surface d Hold...

Page 97: ...er Plug the printer back in and then turn on the power switch Note To make sure that you have installed the DIMM properly you can print the printer settings page that shows the current memory size See...

Page 98: ...toner wipe off the toner with a dry cloth and immediately wash the clothes in cold water to avoid stains Be careful not to inhale toner After you have just used the printer some internal parts of the...

Page 99: ...of toner used varies according to what is printed on the page and the print density setting If you change the print density setting for lighter or darker printing the amount of toner used will change...

Page 100: ...ge 6 Note To ensure high quality printing we recommend that you use only genuine toner cartridges When you want to buy toner cartridges call your dealer We recommend that you clean the printer when yo...

Page 101: ...ridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner To prevent damage to the printer caused by static electricity DO NOT touch the electrodes shown i...

Page 102: ...oner IMPORTANT Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To avoid print quality problems DO NOT touch the shaded parts...

Page 103: ...the printer If toner cartridges are left unpacked for a long time the toner life will be shortened If an unpacked drum unit is put in direct sunlight or room light the unit may be damaged CAUTION Put...

Page 104: ...KONICA MINOLTA machine we strongly recommend the use of genuine KONICA MINOLTA supplies IMPORTANT For UK and other countries KONICA MINOLTA machines are designed to work with toner of a particular spe...

Page 105: ...Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times Note Be sure to return the tab to the home position a 1 If you do n...

Page 106: ...of pages that will be printed by your drum For best performance use only genuine toner The printer should be used only in a clean dust free environment with adequate ventilation Printing with a third...

Page 107: ...lace the drum unit clean the inside of the printer See Cleaning on page 101 When you replace the drum unit with a new one you need to reset the drum counter by completing the following steps a Press t...

Page 108: ...tion c Push down the blue lock lever and take the toner cartridge out of the drum unit WARNING DO NOT put a toner cartridge into a fire It could explode resulting in injuries Use neutral detergents wh...

Page 109: ...unit IMPORTANT Wait to unpack a drum unit until immediately before you put it in the printer Exposure to direct sunlight or room light may damage the drum unit e Put the toner cartridge firmly into th...

Page 110: ...ss and hold down the Go for about 4 seconds until all the LEDs light up Once all four LEDs are lit release Go IMPORTANT Do not reset the drum counter when you only replace the toner cartridge h Close...

Page 111: ...inter 6 WARNING Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the printer DO NOT use cleaning materials that contain ammonia DO NOT use cl...

Page 112: ...remove dust d Remove anything that is stuck inside the paper tray e Wipe the inside of the paper tray with a dry lint free cloth to remove dust f Put the paper tray back in the printer g Plug the pri...

Page 113: ...of the printer 6 a Turn off the printer power switch and then unplug the printer b Press the front cover release button and then open the front cover c Take out the drum unit and toner cartridge assem...

Page 114: ...mend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatt...

Page 115: ...canner window with a dry lint free cloth e Put the drum unit and toner cartridge assembly back in the printer f Close the front cover g Plug the printer back in and then turn on the power switch Downl...

Page 116: ...ase clean the paper pick up roller as follows a Turn off the power switch and unplug the printer b Unplug the power cord and interface cable from the printer c Pull the paper tray out of the printer d...

Page 117: ...ter f Put the paper tray back in the printer g Make sure that you have turned off the power switch and then connect the power cord and interface cable to the printer h Plug in the power cord and turn...

Page 118: ...aning the corona wire 6 If you have print quality problems clean the corona wire as follows a Press the front cover release button and then open the front cover b Take out the drum unit and toner cart...

Page 119: ...ectricity DO NOT touch the electrodes shown in the illustration c Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times N...

Page 120: ...been chosen and is installed The computer is set up to connect to the correct printer port Printer does not print 7 If you did not solve your problem with the above checks identify your problem and th...

Page 121: ...nt cover of the printer Fuser Cover is Open Close the fuser cover located behind the back cover of the printer Incorrect paper size for auto DX Press Go or Job Cancel Set the correct paper that you wa...

Page 122: ...river and try again The best combination of these settings will vary depending on your document Graphics mode TrueType mode Use Printer TrueType Fonts 1 1 Choose the Basic tab choose Manual in Print S...

Page 123: ...ra memory on page 86 Print Overrun Press Go to print the remaining data in the printer memory Cancel the print job if you want to delete the remaining data in the printer memory See Control panel butt...

Page 124: ...ke sure that you have chosen the MP Tray in the Paper Source of the printer driver The printer does not feed envelopes The printer can feed envelopes from the multi purpose tray You must set up your a...

Page 125: ...ut tray of the printer DO NOT touch the shaded parts shown in the illustration If you do this you may get burned Clear the jammed paper as follows If the jammed paper is removed completely by followin...

Page 126: ...onfirm that you have installed both a toner cartridge and a drum unit in the machine If you have not installed a drum unit or have installed the drum unit improperly then this may cause a paper jam in...

Page 127: ...accidentally spill or scatter toner To prevent damage to the printer caused by static electricity DO NOT touch the electrodes shown in the illustration c Close the front cover Note Do not put the dru...

Page 128: ...the drum unit Clear the jammed paper if there is any inside the drum unit IMPORTANT Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water...

Page 129: ...properly the blue lock lever will lift automatically h Open the front cover Put the drum unit and toner cartridge assembly back in the printer i Put the paper tray firmly back in the printer j Close...

Page 130: ...ver and Paper LED as shown below CAUTION After you have just used the printer some internal parts of the printer will be extremely hot To prevent injury when you open the front cover or back cover bac...

Page 131: ...r will be pulled out with the drum unit and toner cartridge assembly IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you...

Page 132: ...fuser cover 1 e Using both hands gently pull the jammed paper out of the fuser unit CAUTION After you have just used the printer some internal parts of the printer will be extremely hot Wait for the p...

Page 133: ...the front and back covers h Pull the duplex tray completely out of the printer i Pull the jammed paper out of the printer or the duplex tray j Put the duplex tray back in the printer k Make sure that...

Page 134: ...sure that you use paper that meets our specifications See About paper on page 6 Check the printer s environment Conditions such as high temperatures and high humidity can increase the amount of backg...

Page 135: ...A rough surfaced paper or thick print media can cause problems Make sure that you choose the proper media type in the printer driver The problem may disappear by itself Print multiple pages to clear...

Page 136: ...n a new toner cartridge See Replacing the toner cartridge on page 90 The fuser unit may be smudged Call your dealer or KONICA MINOLTA Customer Service White lines down the page Make sure that a torn p...

Page 137: ...that the paper is loaded properly See Printing on plain paper bond paper or transparencies from Tray 1 2 or 3 on page 11 Check the paper type and quality See About paper on page 6 Turn over the stack...

Page 138: ...inter driver See Improve Print Output in Advanced tab on page 38 For Windows printer driver Advanced options on page 49 For BR Script printer driver for Windows or Print Settings on page 56 For Macint...

Page 139: ...options on page 49 For BR Script printer driver for Windows or Print Settings on page 56 For Macintosh Turn the paper over in the paper tray and print again Excluding Letterhead paper If the problem...

Page 140: ...ing data in the printer memory See Control panel buttons on page 79 Reduce the complexity of your document or cut the print resolution Add more memory See Installing extra memory on page 86 The printe...

Page 141: ...sen with Printer Setup Utility Mac OS X 10 3 and 10 4 or Print Fax in System Preferences Problem Recommendation The print speed slows down Add optional memory See Installing extra memory on page 86 Th...

Page 142: ...Standard A4 Letter Up to 30 ppm A4 size 2 Up to 32 ppm Letter size 2 Auto Duplex A4 Letter Up to 13 sides per minute 6 5 sheets per minute A4 size Up to 14 sides per minute 7 sheets per minute Letter...

Page 143: ...nterface Standard IEEE 1284 Parallel Hi Speed USB2 0 10 100BASE TX Ethernet Network Connectivity Protocols TCP IP Standard 10 100BASE TX Ethernet 1 Management tool BRAdmin Light 2 PageScope Net Care D...

Page 144: ...ansparencies 2 Thick paper Thin paper Paper tray Plain paper Bond paper Recycled paper Transparencies 2 Thin paper Lower tray unit Option Plain paper Recycled paper Bond paper Thin paper Automatic dup...

Page 145: ...384 246 mm 14 6 15 1 9 7 in Weights Approx 9 5 kg 20 9 lb Model bizhub 20P Power consumption Printing Average 675 W at 25 C 77 F Standby Average 75 W at 25 C 77 F Sleep Average 6 W Noise level Sound...

Page 146: ...256 MB 512 MB Windows Vista Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB Windows Server 2003 Intel Pentium III or equivalent 256 MB 512 MB Windows Server 2003 x64 E...

Page 147: ...hts Long grain and short grain 0 The pulp fiber of the paper is aligned during paper manufacturing And paper can be classified into two types long grain and short grain Long grain paper fibers run in...

Page 148: ...Because paper often absorbs water the amount of water can sometimes be about 10 in a high humidity environment When the amount of water increases the characteristics of the paper changes greatly The...

Page 149: ...9 A Envelope C5 162 229 mm B5 JIS 182 257 mm B5 ISO 176 250 mm B6 ISO 125 176 mm Folio 8 5 13 in A4 Long 210 405 mm Envelope DL L 220 110 mm 3 5 3 5 in Paper size mm in Downloaded From ManualsPrinter...

Page 150: ...Note If you have edited the hosts file on your computer or are using a Domain Name System you can also enter the DNS name of the print server As the print server supports TCP IP and NetBIOS you can al...

Page 151: ...ISO61 Norwegian2 1D ISO69 French 1F ISO84 Portuguese 5S ISO85 Spanish 6S ISO8859 7 Latin Greek 12N ISO8859 15 Latin 9N ISO8859 15 Latin Cyrillic 10N Legal 1U Math 8 8M MC Text 12J MS Publishing 6J PC8...

Page 152: ...ust be the bar code data start b or B or the expanded character data start l or L Other parameters can be given in any sequence Each parameter can start with a lower case or upper case character for e...

Page 153: ...nd fill pattern If S is followed by only one parameter the parameter is a foreground fill pattern Line block drawing box drawing S 1 Black 2 Vertical stripes 3 Horizontal stripes 4 Cross hatch Bar cod...

Page 154: ...surement units of X axis offset Y axis offset and bar code height Bar code expanded character line block drawing and box drawing offset in X axis 0 n xnnn or Xnnn This parameter shows the offset from...

Page 155: ...e number of characters for bar codes is not limited The bar code data automatically starts and ends with an asterisk start character and stop character If the received data has an asterisk at the begi...

Page 156: ...case or lower case If there is no start stop code errors will happen A check digit cannot be added and using causes errors When Code 128 Set A Set B or Set C is selected with the parameter t12 or T12...

Page 157: ...ng 0 ESC i V or v V or v is a terminator Expanded character data start 0 n l or L Data that follows l or L is read as expanded character data or labeling data Expanded character data must end with the...

Page 158: ...70 F 0x46 19 19 DC3 0x13 71 71 G 0x47 20 20 DC4 0x14 72 72 H 0x48 21 21 NAK 0x15 73 73 I 0x49 22 22 SYN 0x16 74 74 J 0x4a 23 23 ETB 0x17 75 75 K 0x4b 24 24 CAN 0x18 76 76 L 0x4c 25 25 EM 0x19 77 77 M...

Page 159: ...x50y70b12345678901 EAN 13 LPRINT CHR 27 it5r1o0x100y70b123456789012 UPC E LPRINT CHR 27 it6r1o0x150y70b0123456 Codabar LPRINT CHR 27 it9r1s0o0x00y100bA123456A Code 128 set A LPRINT CHR 27 it12r1o0x00y...

Page 160: ...3 Emulation modes 69 Envelopes 9 20 EPSON FX 850 mode 70 Error messages 111 113 F Font full 76 Fonts 82 133 G Go button 79 H HP LaserJet mode 69 I Incorrect paper size for auto DX 75 Interface 133 L L...

Page 161: ...Sleep time 41 51 58 SO DIMM 85 Software 69 Specifications 132 Status Monitor 111 Symbol 140 T Toner cartridge 89 Toner low 73 Too many trays 76 Trademarks vi Troubleshooting 110 U Unprintable area 10...

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