Troubleshooting
124
7
Improving the print quality
7
If you have a print quality problem, print a test page first (see
Print a test page
on page 80). If the printout
looks good, the problem is probably not the printer. Check the interface cable or try the printer on another
computer.
This section gives information on the following topics.
Examples of poor print
quality
Recommendation
Faint
Check the printer’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. See
Positioning the printer
on page 5.
If the whole page is too light,
Toner Save Mode
may be on. Turn off
Toner Save
Mode
in the printer
Properties
tab of the driver.
Put in a new toner cartridge. See
Replacing the toner cartridge
on page 90.
Put in a new drum unit. See
Replacing the drum unit
on page 97.
You may clear the problem by wiping the scanner window with a soft cloth. See
Cleaning the inside of the printer
on page 103.
Gray background
Make sure that you use paper that meets our specifications. See
About paper
on
page 6.
Check the printer’s environment. Conditions such as high temperatures and high
humidity can increase the amount of background shading. See
Positioning the
printer
on page 5.
Put in a new toner cartridge. See
Replacing the toner cartridge
on page 90.
Put in a new drum unit. See
Replacing the drum unit
on page 97.
Ghost
Make sure that you use paper that meets our specifications. Rough-surfaced
paper or thick print media may cause this problem. See
About paper
on page 6.
Make sure that the media type setting in the driver matches the type of paper you
are using. See
About paper
on page 6.
Put in a new drum unit. See
Replacing the drum unit
on page 97.
The fuser unit may be contaminated. Call KONICA MINOLTA Customer Service.
Toner specks
Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. See
About paper
on page 6.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum
unit
on page 97.
The fuser unit may be contaminated. Call KONICA MINOLTA Customer Service.
Downloaded From ManualsPrinter.com Manuals