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Kohler Co., Kohler, WI
4. IMPORTANT CONSUMER INFORMATION
CONSUMER RESPONSIBILITIES
Your Kohler Shower Enclosure will remain beautiful if you
take care of it. It is recommended that you replace seals,
when they show signs of wear, yellowing, or are not
watertight. Refer to the exploded parts page and list for
Kohler Service Parts.
Water conditions in various parts of the country will
determine any extra cleaning attention you may have to
give your new shower enclosure. A simple routine of daily
care will keep your shower enclosure looking like new.
Kohler Co. does not recommend the use of harsh
abrasive cleansers on any of its products. Harsh
cleansers will damage the metal or glass finish on your
shower enclosure.
REQUESTING SERVICE
Please take a moment to familiarize yourself with the
Kohler Warranty, its benefits, and limitations. Kohler Co.
and its distributors support you with one of the largest
Service Networks of its type. Here’s what you need to do
if you require service:
FIRST:
Contact the dealer or contractor who sold and
installed the product. They should be able to
solve any problems you may have.
SECOND: If your dealer or contractor cannot solve the
problem, they will contact or supply you with
the name of the local Kohler Distributor and
the:
KOHLER TECHNICAL SPECIALIST
THIRD:
If you are unable to obtain warranty service
through either your contractor or Kohler Co.
distributor, please write us directly at Kohler
Co., Attn.: Customer Service Department,
Kohler, WI 53044 U.S.A.
FOURTH: Include all pertinent information regarding
your claim, including a complete description of
the product, model numbers, colors, finishes,
and the date the product was installed.
Include a description of the problem, and a
photocopy of your invoice for the products
involved. Also give us the name of the
contractor and distributor.
LIMITED ONE-YEAR WARRANTY
Kohler plumbing fixtures and fittings are warranted free of
manufacturing defects.
Kohler Co. will, at its election, repair, replace, or make
appropriate adjustment where Kohler Co. inspection
discloses any such defects occurring in normal usage
within one year after installation. Kohler Co. is not
responsible for installation or removal costs.
To obtain warranty service, contact Kohler Co. either
through your Dealer or Plumbing Contractor, or by writing
Kohler Co., Attn: Customer Service Department, 444
Highland Drive, Kohler, WI 53044 USA, or by calling
1-800-4-KOHLER from within the USA.
Implied warranties, including that of merchantability
or fitness for a particular purpose, are expressly
limited in duration to the duration of this warranty.
Kohler Co. disclaims any liability for special,
incidental, or consequential damages.
Some states do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of
special, incidental, or consequential damages, so these
limitations and exclusions may not apply to you. This
warranty gives you specific legal rights. You may also
have other rights which vary from state to state.
This limited warranty provides specific legal rights as they
apply within the USA, and other rights may be available,
but may vary from country to country.
This is our exclusive written warranty.
KOHLER CO., KOHLER, WISCONSIN 53044
