Problem
Possible Cause
Solution
The rotisserie air fryer
does not work
The appliance is not plugged in.
Plug the power cord into a wall
socket.
You have not turned the unit on by
setting the preparation time and
temperature.
With the basket in place, set
the Temperature and Time.
Check that the door is closed.
Food not completely
cooked
The rotating mesh basket is
overloaded.
Use smaller batches for more
even frying.
The temperature is set too low.
Raise the temperature and
continue cooking.
Some foods need to be turned
during the cooking process.
See the general operation
instructions above.
White smoke being
emitted
Oil is being used.
Wipe the unit down to remove
excess oil.
Accessories have excess greasy
residue from previous cooking.
Clean the rotating mesh
basket after each use.
French fries are not
fried evenly
The wrong type of potato is used. Use fresh, firm potatoes.
Potatoes not rinsed properly
during preparation.
Use cut sticks and pat dry to
remove excess starch.
Fries are not crispy
Raw fries have too much water.
Dry potato sticks properly
before misting with oil.
Cut sticks smaller and add
slightly more oil.
TROUBLESHOOTING