Kodak ML-500 - SOFTWARE USER'S GUIDE User Manual Download Page 139

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Troubleshooting

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126

When printing from ADOBE PHOTOSHOP,

8.5 x 14 images are cropped or blank pages are

printed.

To resolve (in PHOTOSHOP), select

Page Setup

. from the

File

menu, select the ML-500 printer, and select a new page size.

Custom form does not appear in the Paper Size

drop-down list (see

page 99

One of the dimensions must be 8.53 in. (21.67 cm).

Error Message or Problem

Reason for Error

Summary of Contents for ML-500 - SOFTWARE USER'S GUIDE

Page 1: ...Back Index Contents Next KODAK PROFESSIONAL ML 500 Digital Photo Print System User s Guide P N 6B8614 ...

Page 2: ...Back Index Contents Next Eastman Kodak Company 343 State Street Rochester New York 14650 Eastman Kodak Company 2003 Kodak Kodak Professional and XtraLife are trademarks of Eastman Kodak Company ...

Page 3: ...PROFESSIONAL ML 500 Digital Photo Print System As you use this manual click the following items to access the associated information Entries in the Table of Contents or Index Page numbers in blue text The Contents Back Next or Index buttons at the bottom of each page The diagram on the next page shows a sample workflow between the ML 500 client and server systems ...

Page 4: ...00 printer If you will be using the ML 500 WINDOWS printer driver to print the driver must be installed on the clients Server Systems The system connected to the ML 500 printer is considered the server The ML 500 Printer Utilities are installed on this system If you will be using the ML 500 WINDOWS driver to print the port monitor and the printer driver s must be installed on the server before ins...

Page 5: ...inter Drivers 5 WINDOWS 2000 XP Operating Systems 5 WINDOWS 98 ME Operating Systems 6 WINDOWS NT Operating System 6 MACINTOSH Operating System 7 Installing the Port Monitor and Drivers 7 Installing the Port Monitor on the Server 8 Installing WINDOWS Printer Drivers 10 Installing the WINDOWS 2000 XP Driver on the Server System 10 Installing the WINDOWS 98 Me Driver on the Server System 12 Installin...

Page 6: ...g System 17 Enabling File Services for MACINTOSH Operating System 18 Sharing the Server s Source Folder 18 Adding the ML 500 Printer to the Printer List 19 ML 500 Print Utilities 20 ML 500 Utilities 20 Starting the ML 500 Utilities 20 Utility Bar 21 Turning the Utility Bar On or Off 21 Starting ML 500 Applications 22 Closing the ML 500 Applications 22 Selecting a Printer 23 Arranging and Viewing O...

Page 7: ...b 27 Selecting a Language for the Printer Control Panel 27 Setting the Time and Date 28 Setting the Power Saver 29 Setting the Media Low Threshold 29 Selecting the XTRALIFE Ribbon Type 30 Selecting the Paper Type 30 Choosing Default Settings for the Cutter 31 Adjusting Print Head and Paper Cutter Registration 32 Viewing and Changing Printer Names 34 Downloading Firmware 34 Checking Status 35 Check...

Page 8: ...41 Getting Started 41 Starting the Print Server Application 41 Status Bar 42 Showing or Hiding the Status Bar 42 Tool Bar 43 Using the Tool Bar 43 Showing or Hiding the Tool Bar 43 Closing the Print Server Application 43 Changing the Source Folder 44 Selecting a Log File 44 Printing and the Print Queue 45 Making Prints 45 Adding Print Jobs to the Print Queue 45 Manually Creating a Print Job 47 ...

Page 9: ...Adjusting Borders on Prints 57 Using Color Management 58 Selecting a Print Package or Layout 59 Using Custom Printing Packages or Layouts 61 Removing Jobs from the Print Queue 62 Rearranging the Print Job Order 63 Suspending Printing 64 Resuming Printing 65 Forcing Printing 65 Attended and Unattended Printing 66 Server Preferences 66 Setting Print Queue Limits 68 Allocating Disk Space to Print Job...

Page 10: ...te the Printer 75 Getting Started 75 Starting the Calibration Application 75 Status Bar 76 Showing or Hiding the Status Bar 76 Tool Bar 76 Using the Tool Bar 76 Showing or Hiding the Tool Bar 76 Closing the Calibration Application 77 Calibration Process 77 Process Overview 77 Selecting a Calibration Starting Point 78 Printing a Calibration Target 79 Analyzing a Calibration Target 80 Sending a LUT ...

Page 11: ... Adding New Media 89 Importing a Media Type Catalog 90 Deleting Media from the Media List 90 Importing a Printer Model Catalog 91 Viewing Calibration Data Graphs 91 Reference 92 Completed Calibration Event 92 Approved Densitometers 92 Calibration Tolerance Level 93 Printer Drivers 94 Image Color Management ICM 94 WINDOWS XP WINDOWS 2000 Operating Systems 95 Removing a Printer Driver 95 Displaying ...

Page 12: ...Printing Packages 102 Cutting Prints 103 Adding a Logo to a Page 104 WINDOWS 98 ME Operating Systems 105 Displaying the Properties Screen 105 To Change Settings for All Print Jobs 105 To Change Settings for the Current Print Job 105 Laying Out the Page 106 Using Package Printing 107 Using Standard Printing Packages 107 Using Custom Printing Packages 109 Cutting Prints 110 Adding a Logo to a Page 1...

Page 13: ...s 116 Choosing Glossy or Matte 117 Cutting Prints 117 Sharpening Prints 118 Using Package Printing 119 Using Standard Printing Packages 119 Using Custom Printing Packages 120 Getting Help 121 Using Online Help 121 Viewing a Help System 122 Viewing Help for Printer Drivers 123 Using Context Sensitive Help 123 Troubleshooting 124 Appendix A 127 Creating Custom Printing Packages or Layouts 127 Glossa...

Page 14: ...test with Services for MACINTOSH installed or WINDOWS XP Operating Systems Color monitor with an 800 x 600 pixel resolution OHCI compliant IEEE 1394 card and IEEE 1394 cable for connecting to printer included A minimum of 10 GB available storage on hard drive Installing the ML 500 Utilities If you are installing the ML 500 Utilities for the first time use the KODAK PROFESSIONAL ML 500 Digital Phot...

Page 15: ...Settings then select Control Panel 2 Select Add remove programs 3 Remove the previous version of the ML 500 Print Utilities It is not necessary to uninstall the port monitor or printer drivers Downloading and Installing the ML 500 Utilities from the Kodak Web Site Software updates for the ML 500 printer can be found on the KODAK web site 1 Go to the following Web site http www kodak com global en ...

Page 16: ...D with the appropriate language 2 Insert the CD in your CD drive 3 Select a language The Software screeen listing all software components on the ML 500 Software CD appears NOTE At the top of this screen you can select Documentation or Additional Support for more information 4 Click Printer Utilities to launch the installation wizard A dialog box warns you to quit other open ...

Page 17: ...se Agreement screen 7 On the Customer Information screen enter your user name and company name Click Next IMPORTANT You must enter both your user name and company name before you can continue 8 On the Choose Destination Location screen click Next to install the Utilities in C Program Files Kodak ML 500 Utilities or click Browse select another folder then click Next to install the Utilities in the ...

Page 18: ... for the port monitor are the same as for the ML 500 Utilities See page 1 To install the printer drivers your client system must have the following minimum hardware and software WINDOWS 2000 XP Operating Systems 350 MHz PENTIUM III processor with a minimum of 256 MB of memory WINDOWS 2000 Service Pack 2 or latest WINDOWS 2000 Server Service Pack 2 or latest WINDOWS 2000 Advanced Server Service Pac...

Page 19: ...ixel resolution WINDOWS NT Operating System 350 MHz PENTIUM III processor with 64 MB of memory WINDOWS NT 4 0 Workstation with Service Pack 6a or latest or WINDOWS NT 4 0 Server with Service Pack 6a Color monitor with an 800 x 600 pixel resolution IMPORTANT If using the WINDOWS printer drivers to print you must install the port monitor and the drivers on the server system then share the printer dr...

Page 20: ...g the Port Monitor and Drivers Provided with your printer are ML 500 Drivers for WINDOWS 98 Me WINDOWS NT 4 0 WINDOWS 2000 XP and MACINTOSH Operating Systems IMPORTANT If you will be printing from client systems to the ML 500 printer you must first install the port monitor and printer driver s on the server system the same computer the Printer Utilities were installed on You must also share the pr...

Page 21: ...see page 14 on the client system Installing the Port Monitor on the Server The ML 500 port monitor sends print jobs to the source folder when printing from a printer driver The port monitor must be installed on the server system 1 Verify that a Source folder has been created see page 44 before installing the port monitor If a Source folder does not exist start the Print Server application see page...

Page 22: ...Select Kodak Source Directory Port from the list then click the New Port button 12 Specify a port number 1 999 and the name of the Source folder you wish to use Click OK Close dialog boxes until the Printers window comes to the front If you did not verify the Source folder in step 1 you will not be able to complete this step 13 Install the appropriate ML 500 printer drivers for the operating syste...

Page 23: ...Plug and Play printer c Click Next Select the Printer Port dialog box WINDOWS 2000 Select a Printer Port dialog box WINDOWS XP Choose Use the following port and select the EKSDn port where n is the number that was used when the port monitor was installed Click Next Add Printer Wizard dialog box WINDOWS 2000 Install Printer Software dialog box WINDOWS XP This dialog box displays a list of manufactu...

Page 24: ...so that the printer will be accessible from clients printing with drivers Provide a share name to be displayed on the network Location and Comment dialog box Optionally supply a location and comment that is displayed in the Printers list Print Test Page dialog box Select No Completing the Add Printer Wizard dialog box Click Finish Digital Signature Not Found dialog box Click Yes to continue the in...

Page 25: ...d and the Sharing tab reappears Click Close Installing the WINDOWS NT Driver on the Server System 1 For proper operation of the WINDOWS NT 4 0 printer driver you must first install the WINDOWS 2000 printer driver see page 10 on the ML 500 Print Server 2 After installing the WINDOWS 2000 printer driver install the WINDOWS NT 4 0 printer driver on the same Print Server using the KODAK PROFESSIONAL M...

Page 26: ...ng the ML 500 Printer Utilities Click OK 4 Based on your client operating system right click the appropriate ML 500 printer name and select Open NOTE There will be one printer listed for WINDOWS 98 Me 2000 and XP Operating Systems and one printer listed for WINDOWS NT 4 0 Operating System 5 The ML 500 driver will be installed on the client system If the new printer driver is not listed in the Prin...

Page 27: ...Select the startup disk volume for the destination 5 Click Install or Update 6 Restart your computer NOTE It is not necessary to install the MACINTOSH printer driver on the server system Uninstalling the MACINTOSH Printer Driver 1 Remove the ML500 folder from the Library Printers Kodak folder on the volume used to start your MACINTOSH computer NOTE You may need to change permissions for the folder...

Page 28: ...your printer in the ML 500 Utilities software Set preferences in the Print Server application see page 16 Ensure the appropriate XtraLife option is set in the Configuration application see page 16 Naming the Printer After installing the Printer Utilities software start the ML 500 Utilities see page 20 The following dialog box appears Enter a printer name in the Name field for example ML 500 Printe...

Page 29: ...g file if needed see page 44 The log file is a text txt file where all actions performed by the ML 500 Print Server are recorded A default log file c program files Kodak ML 500 Utilities printer name txt is used if you don t select a different one 5 Change print job settings if needed see page 48 Selecting the XTRALIFE Option 1 Start the Configuration application see page 25 2 Click the General ta...

Page 30: ...8 2 On the WINDOWS server Share the WINDOWS Source folder see page 18 3 On the MACINTOSH client Add the ML 500 printer to the Printer List see page 19 IMPORTANT WINDOWS 2000 Server or WINDOWS 2000 Advanced Server is required for sharing the Source Folder using File Services for MACINTOSH with the APPLETALK Protocol Once you have completed these steps print jobs going to the ML 500 printer from any...

Page 31: ...king Components wizard 3 Check the Other Network File and Print Services check box and click Details 4 Select File Services for Macintosh 5 Click OK All necessary files are copied to your system NOTE You may be prompted to insert the WINDOWS Server CD Sharing the Server s Source Folder The Source folder resides on the WINDOWS server ML 500 jobs are queued there for printing This folder must be sha...

Page 32: ...wse to the Source folder that has been set up on the WINDOWS server 5 Type a share name for example ML500 6 Be sure Macintosh Share not Windows is checked Adding the ML 500 Printer to the Printer List On the MACINTOSH client 1 Open the Print Center 2 Click Add choose Kodak File from the Printing Protocol list then click Select 3 Navigate to the WINDOWS Source folder and click Choose 4 Click Add A ...

Page 33: ...s Configuration see page 25 Lets you change printer settings and monitor printer and media status Print Server see page 41 Lets you print images on the ML 500 printer Calibration see page 75 Lets you control the color balance and density of images printed on the ML 500 printer Starting the ML 500 Utilities From the Start menu select Programs then select Kodak Professional ML 500 Utilities NOTE To ...

Page 34: ...move the Utility Bar using the grab handles 1 Position the cursor over the grab handles 2 Click and drag the Utility Bar to a new location Dragging the Utility Bar to the right or left of the viewing window attaches it to that edge To move the Utility Bar using the floating window button 1 Click the floating window button The Utility Bar detaches from the edge of the screen 2 Position your cursor ...

Page 35: ...n Calibration Alternatively double click the appropriate icon on the Utility Bar Closing the ML 500 Applications Click the at the upper right of the screen for example the Configuration screen IMPORTANT If you select Exit from the File menu all ML 500 applications close Alternatively press the Ctrl and F4 keys or click the icon next to the File menu ...

Page 36: ...e applications are running you can arrange their windows to suit your preference From the Window menu select Cascade Application windows appear stacked upon one another Tile application windows share window space equally Arrange Icons organizes minimized application icons Configuration if already open makes ML 500 Configuration current Print Server if already open makes ML 500 Print Server current...

Page 37: ...pted to close them If you continue exiting the ML 500 Utilities open applications will be interrupted and closed and unsaved information may be lost Whenever possible make sure to close running applications before exiting the ML 500 Utilities 1 Exit all running applications 2 From the File menu select Exit Alternatively click the at the upper right of the ML 500 Utilities window or press Alt and F...

Page 38: ...er print speed and image length You can also Monitor the printer and media status Obtain serial numbers and firmware versions View the error history Make a test print Adjust color alignment and cutter Download new firmware Getting Started Starting the Configuration Application Click the Configuration icon on the Utility bar The Configuration screen appears ...

Page 39: ...tate Low any ribbon or paper supply is at or below the low state Empty any ribbon is missing or empty or paper supply is empty Unknown the state of any ribbon or paper supply is unknown Showing or Hiding the Status Bar From the View menu select Status Bar Refreshing the Configuration Screen To update the screen with current printer information From the View menu select Refresh or press the F5 key ...

Page 40: ... for the Printer Control Panel The Printer control panel on the front of the ML 500 printer provides status and error information When you first set up the ML 500 printer you should select the language to appear in the Printer control panel 1 Click the General tab 2 Select English French German Italian Spanish or Portuguese 3 Click Apply ...

Page 41: ...d with printed images 1 Click the General tab see page 27 2 To change the time Click a field for example hours then use the arrows to select the appropriate number Repeat for each field 3 To change the date Click the arrow next to the month to display a monthly calendar Use the arrows at the top of the calendar to select the correct month and year Click the date 4 Click Apply ...

Page 42: ...ect the Power saver check box if it is not already selected 3 Select the number of minutes of inactivity 4 Click Apply NOTE Pressing any printer button awakens the printer from the power saver Setting the Media Low Threshold You can specify the media low threshold When the ribbon or paper reaches this threshold a media low status appears in the Status Bar and in the Media Supply area on the Genera...

Page 43: ...a ribbon type 3 If you selected Matte you can specify a Matte level or use the default The range is 4 to 4 with 4 providing the highest matte level and 4 the lowest 4 Click Apply Selecting the Paper Type You can specify the type of paper used in your printer Currently there is only one paper type but there may be others in the future 1 Click the General tab see page 27 2 Select a paper type 3 Clic...

Page 44: ...tter 1 Click the General tab see page 27 2 Choose an option No cuts the paper will not be cut Cut between prints the paper will be cut once between images Trim leading and trailing edges the paper will be cut twice between images to remove leading and trailing edges 3 Click Apply ...

Page 45: ... Click Next on the Registration Wizard screen A registration test print is sent to the printer 4 Examine the test print and note the number closest to the following occurrences Magenta magenta and yellow converge Cyan magenta and cyan converge Cutter the point at which the cutter intersects the diagonal line NOTE Ideally all values are zero ...

Page 46: ... the Magenta Cyan and Cutter values from the registration test print and click Next Valid entries for Magenta and Cyan are 64 to 64 Valid entries for the cutter are 16 to 16 6 Click Next to print another test print or click Finish to close the wizard ...

Page 47: ...nload new firmware for your printer One file contains all firmware regardless of what is new IMPORTANT Do not turn off the printer or remove any cables during the download process If you do the download will not complete and the previous firmware version will be used 1 Download the firmware file from the Kodak Web site http www kodak com global en service software ML500 ml500Software jhtml to your...

Page 48: ...wnload 7 If the download was successful you will be instructed to power the printer off on Wait for Ready to appear in the printer s control panel then click OK If the download was not successful you will be instructed try again then if repeated attempts are unsuccessful to obtain service for your printer Checking Status Checking Printer Identification Click the Identification tab to view the foll...

Page 49: ...he current state of the printer and media The General tab see page 27 shows the amount of available media The Usage tab see page 37 shows information about printer and media usage Viewing History To view the error history for your printer 1 Click the History tab 2 Click User errors or Service errors to view dates and times of errors paper usage and descriptions of errors ...

Page 50: ...r of paper cuts Click the Usage tab Checking the Media Supply To view information about each type of media on the current printer Click the General tab see page 27 to view the following Amount remaining for each type of media paper and cyan magenta yellow and XtraLife ribbon State of each type of media OK Low Empty Unknown NOTE Text appears red in the Low and Empty states ...

Page 51: ...ter Configuration Report dialog box select a folder in which to save the report The file is named Printer Configuration Report txt You can change the name if you wish 3 Click Save Making a Test Print You can make a test print and look for artifacts such as dust spots lines or banding Some patterns bring out certain artifacts better than others 1 Click the Test Print tab 2 Select the number of copi...

Page 52: ...Configuration Back Index Contents Next 39 Pattern Output 1 Mid gray 2 Min gray 3 Boxes on mid gray 4 Grid on gray 5 One pixel grid 6 Two pixel grid 7 Max gray 8 Offset dots Pattern Output ...

Page 53: ...Configuration Back Index Contents Next 40 9 Registration squares 10 Matte XtraLife 11 Max CMYX gray Pattern Output ...

Page 54: ...on you can manage basic and custom printing of JPEG jpg TIFF tif and Rosetta ros image files NOTE Rosetta files are created by the Print driver In addition to printing individual image files you can print packages or layouts see page 59 Getting Started Starting the Print Server Application Click the Print Server icon on the Utility bar ...

Page 55: ...u select Status Bar Indicator Description Jobs The total number of print jobs in the print queue Copies The total number of copies for all print jobs in the print queue Server The current state of the ML 500 Print Server Running Suspended or Force Printing Printer The current state of the printer status Ready Initializing Printing Printing Stopped Canceling Setup Cooling Not Found Media The curren...

Page 56: ...ng the Tool Bar Click a Tool Bar button to access the associated function Showing or Hiding the Tool Bar From the View menu select Tool Bar Closing the Print Server Application Click the at the upper right of the Print Server screen IMPORTANT If you select Exit from the File menu all ML 500 applications close Force Print Now Resume Suspend Flush Dequeue Move Down Move Up Enqueue ...

Page 57: ...urce folder then click OK NOTE If the print queue is suspended print jobs are not created until printing resumes Selecting a Log File The log file is a text txt file where all actions performed by the ML 500 Print Server are recorded The file contains the date and time the ML 500 Print Server is started and stopped as well as the date and time of printing activities A default log file c program fi...

Page 58: ... Failed Jobs folder is located within the Source folder Check this folder occasionally for image files that failed to print If you allocate disk space see page 68 successfully printed image files are sent to a Successful Jobs folder after leaving the print queue The default disk space allotted for the Successful Jobs folder is 0 so images are not sent there unless you allocate space Like the Faile...

Page 59: ...d drop individual image files or groups of image files into the print queue on the Print Server screen Change settings if needed then click OK Manually create a print job using the Enqueue command see page 47 Unless you specify otherwise printing starts when one print job is in the print queue You can change the print queue limits see page 68 or you can override them by forcing printing see page 6...

Page 60: ...Job 1 From the Server menu select Enqueue or press the Enqueue Tool Bar button 2 Next to Image File click Browse to locate the image file or files then click Open 3 Change other settings if needed then click OK 4 To initiate printing select Resume from the Server menu ...

Page 61: ...rint settings are used to change a variety of features from altering a print s appearance to specifying print queue options Change settings using the Job Preferences dialog boxes See the table on next few pages for descriptions and default values for the settings ...

Page 62: ...prints Trim leading and trailing edges Choosing paper cutting boundaries see page 55 Sharpen Specifies the level of image sharpness Normal None Normal High Sharpening images see page 56 Use label Specifies whether to use a label and allows selection of label text Unchecked Define Date and time stamp checked Black selected Labeling prints see page 56 Leading border pixels Specifies the amount of wh...

Page 63: ...r image Ensures that an equal amount of white space prints on both sides of the image Checked Adjusting borders on prints see page 57 Color management Enables the use of color management for the print Off Using color management see page 58 Input profile Specifies the input profile to use for printing sRGB Color Space Profile Files with the extension ICC or ICM Using color management see page 58 Us...

Page 64: ...tual for photos Saturation for graphics Colorimetric for closest match Using color management see page 58 Package Specifies the layout of the package being printed None Selecting a print package or layout see page 59 Layout Specifies the layout of the image being printed None Selecting a print package or layout see page 59 Scaling Specifies the preferred scaling type Scale to fit Scale to fit Scal...

Page 65: ... for the following Jobs in the Source folder When manually enqueuing files For jobs already in the queue A different dialog box is used for each method All dialog boxes contain the same tabs To change settings for all jobs in the Source Folder From the Server menu select Job Preferences The Job Preferences dialog box appears ...

Page 66: ...1 In the Print Server window click the job or jobs for which you wish to change print settings Press and hold the Ctrl key while clicking to select multiple jobs Press and hold the Shift key while clicking to select a range of jobs 2 Right click the highlighted job or any one of the highlighted jobs if more than one is highlighted NOTE You cannot change print settings for jobs that are in Printing...

Page 67: ...opies for a print job 1 Display a dialog box for changing print job settings see page 52 2 Select the Job Settings tab 3 Next to Copies select the number of copies between 1 default and 9999 to print 4 Click OK NOTE For Rosetta ros image files this setting is controlled by the ML 500 Printer Driver and cannot be changed using the ML 500 Print Server ...

Page 68: ...ts are cut or you can choose not to cut prints at all 1 Display a dialog box for changing print job settings see page 52 2 Select the Job Settings tab 3 Under Cutter select an option No Cuts the paper will not be cut Cut between prints default the paper will be cut once between images Trim leading and trailing edges the paper will be cut twice between images to remove leading and trailing edges 4 ...

Page 69: ...setting is controlled by the ML 500 Printer Driver and cannot be changed using the ML 500 Print Server Labeling Prints You can add labels up to 256 characters to your prints to help identify them The text label you create appears below the image and adds 1 2 inch to the trailing border 1 Display a dialog box for changing print job settings see page 52 2 Select the Job Settings tab 3 Under Label se...

Page 70: ...ge Placement Next to Leading Border select the amount of white space between 0 and 3000 that will print before the image Next to Trailing Border select the amount of white space between 0 and 3000 that will print after the image To change the amount of white space that will print on either side of the image deselect the Center Image box Next to Image Offset select the amount of white space between...

Page 71: ...le determines the color values for the corresponding image data The output profile determines the correct printer values to produce the desired color values The Use embedded profile if available option allows automatic selection of the correct input profile if one is embedded in the image file sRGB is automatically selected as the default input profile since many imaging devices use this as their ...

Page 72: ...print one 3 5 x 5 in print and a number of wallet size prints depending upon the paper size selected For best results be sure the image in the document you wish to print is the same size as the largest document page in the package For example if you select the package 5 x 7 in and 3 5 x 5 in and Wallets the image on your original document page should be 5 x 7 in If necessary resize the image on th...

Page 73: ...kages use the Scale to Fill option 5 Click OK NOTE For Rosetta ros image files this setting is controlled by the ML 500 Printer Driver and cannot be changed using the ML 500 Print Server Scale to Fit The longest edge of the image file is scaled to match the desired layout size In some cases the shorter edge of the image file will be shorter than the layout size when printed Scale to Fill The print...

Page 74: ...e or choose the last and most recently used custom package file at the bottom of the drop down package list NOTE If a custom package has never been created then a custom package file will not be on the drop down package list 6 Click OK to save your selection The preview window changes to represent the actual custom package layout 7 Check for any page size mismatch messages If only a portion of a c...

Page 75: ...rinter Driver and cannot be changed using the ML 500 Print Server Removing Jobs from the Print Queue To remove a specific job 1 In the Print Server window click the job you wish to remove 2 From the Server menu select Dequeue Alternatively press the Delete key or press the Dequeue Tool Bar button To remove multiple jobs 1 In the Print Server window press and hold the Ctrl key and click the jobs yo...

Page 76: ...erver menu select Flush or press the Flush Tool Bar button 2 Click OK Rearranging the Print Job Order You can change the order in which print jobs are processed by moving jobs within the queue To move a single job 1 In the Print Server window click the job to be moved 2 Do one of the following From the Server menu select Move Up or Move Down Press and hold the Ctrl key and press the up or down arr...

Page 77: ...d drop the highlighted jobs to the desired position in the print queue NOTE You cannot rearrange jobs with Printing or Sending status Suspending Printing Suspending locks the print queue by preventing the ML 500 Print Server from sending print jobs to the printer It also prevents image files in the Source folder being sent to the print queue Suspend the print queue when you want to change the pape...

Page 78: ... default printing starts when one job is in the print queue You can change print queue limits see page 68 if desired Force printing lets you override these limits and begin printing immediately Existing print jobs in the print queue are processed without delay Force printing continues until all the jobs in the print queue have been sent to the printer To force printing From the Server menu select ...

Page 79: ...in attended mode and an error occurs printing is suspended until you acknowledge the error message that appears If you are running in unattended mode and an error occurs printing continues when possible In either case printing stops if intervention is absolutely required loading paper changing the ribbon etc All errors are recorded in the log file see page 44 To switch between attended and unatten...

Page 80: ...tting print queue limits see page 68 Startup state Specifies the startup mode of the print queue for the ML 500 Print Server Suspend Suspend Resume Selecting a startup state see page 69 Successful jobs MB Specifies the amount of memory to allocate to the storage of successfully printed image files 0 Alert when full unchecked 0 50000 Allocating disk space to print job folders see page 68 Failed job...

Page 81: ...printing begins 3 Next to Threshold select the number of minutes between 1 and 1500 after which printing will begin regardless of the Threshold value 4 Click OK Allocating Disk Space to Print Job Folders After leaving the print queue image files for failed jobs are moved to a Failed Jobs folder If you have allocated disk space to the Successful Jobs folder image files for successful jobs are moved...

Page 82: ...on when the storage is full select Alert when full 4 Click OK NOTE Upon reaching the folder size limit the oldest image files will be deleted to make room for new image files If a folder size is set to 0 image files will not be saved in that folder Selecting a Startup State Upon opening the ML 500 Print Server application the print queue is in Suspended status by default If you wish you can choose...

Page 83: ...files contain a series of allowable commands that are communicated to the ML 500 Print Server see Allowable command file commands To work properly command files must adhere to a specific convention and set of rules see Command file rules To create a command file 1 From the Start menu select Programs select Accessories then select Notepad 2 Type the command lines you wish to use to print your image...

Page 84: ...BEL_DATE_TIME_STAMP TRUE or FALSE whether to include date time stamp on label LABEL_PRINTER_SERIAL_NUMBER TRUE or FALSE whether to include printer serial on label LABEL_JOB_NUMBER TRUE or FALSE whether to include job number in label LABEL_CUSTOM_TEXT String 0 to 512 characters custom text to include in the label LABEL_TEXT_COLOR CYAN MAGENTA or BLACK label text s color LEADING_BORDER Numeric 0 to ...

Page 85: ...RCEPTUAL SATURATION or COLORIMETRIC rendering intent Command File Rules The following rules describe command file functionality and convention A command file specifies an image to be printed and the job settings to apply to that image If any settings are missing the settings specified in the Server Preferences dialog box apply NOTE Rosetta ros files contain commands that cannot be overridden by th...

Page 86: ...rom its value Spaces and tabs may also be placed before the command or after the value All are ignored NOTE Spaces and tabs are allowed in a text string but they cannot be the outermost characters as they are ignored If the same command appears more than once the last value is the one that is used The extension of a command file must be kmd The file must be saved as a text file rich text or MICROS...

Page 87: ...Print Server Back Index Contents Next 74 Sample Command File The following is an example of a typical command file FILENAME H Images Jpg Birthday_1152x864 jpg COPIES 1 CUT NO CENTER FALSE IMAGE_OFFSET ...

Page 88: ... tables LUTs for the printer When to Calibrate the Printer Calibrate the printer Whenever you change a ribbon or a set of ribbons especially when the ribbons have a new lot number When you have a concern about the quality of the production prints As necessary to maintain settings for multiple media types Getting Started Starting the Calibration Application Click the Calibration icon on the Utility...

Page 89: ...ng a calibration target Printing a calibration target Sending new LUTs to the printer Showing or Hiding the Status Bar From the View menu select Status Bar Tool Bar A Tool Bar appears at the top of the Calibration screen It provides shortcuts to functions that you can access through the menus Using the Tool Bar Click a Tool Bar button to access the associated function Showing or Hiding the Tool Ba...

Page 90: ...ibration target see page 79 2 Analyze a calibration target see page 80 3 Send the LUT to the printer see page 83 You can perform the steps separately as listed above or perform all steps at one time by performing a complete calibration analysis see page 86 If you select the latter option some of the steps in analyzing the target are skipped You may need to run more than one calibration cycle to en...

Page 91: ...using the settings that were shipped with the printer Use this option if calibrating the printer for the first time or if the current calibration is unacceptable and you would like to make a fresh start Redo last calibration Starts the calibration from the beginning of the last calibration Use this option if the calibration was in tolerance or very nearly in tolerance up until the most recent cali...

Page 92: ...d printer Each target is numbered as it is printed so that you can refer to the number when it is requested Before you print the calibration target check the following Is the correct type of media glossy or matte loaded in the printer In the Configuration application is the selected XtraLife ribbon type the same as that loaded in the printer see page 30 To print a calibration target 1 From the Cal...

Page 93: ...lyze the printed target visually or with a suitable densitometer Then you determine if the current calibration is acceptable or if the printer response curves from this calibration event should be stored in the database and the new LUTs sent to the printer Since each target has a unique event number you need not analyze a target immediately after you print it After you analyze the calibration targ...

Page 94: ...get You can only use Status A densitometers see page 92 For visual analysis a Visually examine the calibration print and enter the cluster number that appears most neutral gray b Click Next For analysis on a patch reading densitometer a Click Next The Measure Target Densities dialog box appears b Read the RGB values for each target step The values appear in the dialog box If necessary use the curs...

Page 95: ...e and which setting you used for a starting point to determine the proper action Record record the data and consider this calibration complete This results in the calculation of a new set of LUTs You may want to use this option if the printer is only slightly out of tolerance and the current production appears normal OR if the starting point was other than Current Settings Discard discard the cali...

Page 96: ...ing visual analysis as there is no densitometer data to graph 7 Do one of the following Click Finish to close the wizard and record that the calibration is complete Click Next to continue Click Cancel to exit the wizard and wait to send the new calibration data to the printer for example if the printer is busy Sending a LUT to the Printer Sending a LUT to the printer makes permanent or temporary c...

Page 97: ...p is omitted 3 Select an event number and date then click Next If Then Production printing colors are off calibrate and then immediately send a new LUT to the printer Calibration is out of tolerance send a new LUT to the printer immediately after calibration The calibration is almost always out of tolerance the problem might be inherent instability noise in the system Select a less strict toleranc...

Page 98: ... test prints before resuming production to ensure that the correct LUT was sent Making Temporary Color Adjustments You can make temporary color adjustments to print jobs using the Send LUT to the Printer wizard Temporary color adjustments last until overwritten by a new temporary or permanent adjustment or until turning off the printer You might want to make temporary color adjustments If a custom...

Page 99: ... LUT to Printer dialog box NOTE When sending a temporary color adjustment the final dialog box is a different color than the other dialog boxes in the wizard Performing a Complete Calibration Analysis Performing a complete calibration cycle includes printing and analyzing a calibration target If you perform a complete calibration cycle you cannot print anything else until the cycle is complete 1 F...

Page 100: ...new calibration data to the printer for example if the printer is busy Changing Calibration Settings You can change the calibration settings such as the measurement source the port where the densitometer is connected and the calibration tolerance level You can also set permanent color adjustments to the prints 1 From the Edit menu select Configuration 2 Select or change options as needed See the t...

Page 101: ...ent Source list Setting Meaning DP2 KODAK PROFESSIONAL Digital Print Production Software Select the check box to use DP2 with the ML 500 This places a copy of the LUTs as files where DP2 can use them Calibration Tolerance Level Select a tolerance level of Loose Normal or Tight This option is disabled if Visual is selected in the Measurement Source list Update calibration preferences by media Selec...

Page 102: ...ot in the database When adding a new media type To add new media 1 From the Calibration menu select New then select Media 2 Select a Media type 3 Select an XtraLife setting either Glossy or Matte 4 Select a Media Width 5 Click OK When a new media type is created the name is added to all media type drop down lists for the selected printer ...

Page 103: ...alog type of surface for each media type printing and calibration aims To import a media catalog 1 Place the media catalog file in the install path Cal2000 MDB folder 2 From the Calibration menu select Import then select Media Catalog 3 Click OK Deleting Media from the Media List The media name is based on the ribbon set media type media width and XtraLife settings when you add the media There is ...

Page 104: ... install path Cal2000 MDB 2 From the Calibration menu select Import then select Printer Model Catalog Viewing Calibration Data Graphs The view graphs feature provides access to graphs generated by calibration event data This feature is available for everything but the Visual measurement source in the Edit Configuration dialog box 1 From the View menu select Graphs 2 Select a media name 3 Click Nex...

Page 105: ...rinter and media combination since the one that you want to analyze Approved Densitometers Use densitometers with a Status A spectral response with the ML 500 calibration application Densitometers with a Status T spectral response are unsuitable for the ML 500 calibration application The following densitometers are usable with the calibration application X RITE 404 X RITE 414 X RITE DPT 36 X RITE ...

Page 106: ...ty of the densitometer and printer Loose Use if you may be redoing the calibration needlessly because of inherent statistical noise in the system Normal Use for all your calibrations unless you are frequently recalibrating your printer especially if you are recalibrating and the prints look good Strict Use only if you can demonstrate that your printing system s inherent variability does not cause ...

Page 107: ... printer driver for your operating system must be installed see page 7 before you can print from ML 500 Utilities In addition you can use the printer driver to access the ML 500 printer from other applications such as ADOBE PHOTOSHOP Image Color Management ICM Image Color Management ICM is a MICROSOFT WINDOWS color management tool that is part of the WINDOWS operating systems ICM lets you match th...

Page 108: ...L 500 printer 3 From the File menu select Delete 4 Click Yes for the prompt Displaying the Printing Preferences Screen When you access the Printing Preferences screen through the Start menu you can change settings for print jobs in all applications When you access the Printing Preferences screen while printing a file from an application you can change settings for that print job only ...

Page 109: ...d select Printing Preferences To Change Settings for the Current Print Job 1 From the File menu select Print 2 Right click the ML 500 printer and select Printing Preferences Laying Out the Page You can select portrait or landscape orientation for your document page 1 Display the Printing Preferences screen see page 95 2 Click the Layout tab 3 Select the orientation 4 Click OK ...

Page 110: ... a document page by a specified percentage between 10 and 400 1 Display the Printing Preferences screen see page 95 2 Click the Layout or Paper Quality tab 3 Click Advanced 4 Expand the Document Options Printer Features if necessary 5 Select the desired scaling percentage 6 Click OK ...

Page 111: ...nctionality then select the paper size when you print using the ML 500 driver 1 From the Start menu select Settings then select Printers 2 From the File menu select Server Properties or right click an open area in the window and select Server Properties 3 Select the Forms tab then select the Create a New Form check box ...

Page 112: ...st be 8 53 in 21 67 cm The left right top and bottom margins must all be 0 00 5 Click OK To Use a custom form from an application 1 From the File menu select Print 2 Right click the ML 500 printer select Properties then click Advanced 3 Select the custom paper size from the Paper Size drop down list then click OK ...

Page 113: ...a you may need to resize the images on the document page before printing You can Use standard printing packages Create custom printing packages see page 127 Use custom printing packages see page 102 Using Standard Printing Packages For best results make sure that the image in the document you wish to print is the same size as the largest document page in the package For example if you select the p...

Page 114: ... 5 x 14 in paper size You must use this size for all standard packages NOTE Custom packages may require different paper sizes 5 Click OK 6 Click the Packages tab 7 Select Package as the Print format 8 From the drop down list select a standard package 9 Click OK ...

Page 115: ...he last and most recently used custom package file at the bottom of the drop down package list NOTE If a custom package has never been created then a custom package file will not appear in the list 6 Click OK The preview window changes to represent the actual custom package layout 7 Check for any page size mismatch messages If necessary select a different page size If only a portion of a custom pa...

Page 116: ...nd can cause injury Stay away from the cutter when the printer is running 1 Display the Printing Preferences screen see page 95 2 Click the Layout or Paper Quality tab 3 Click Advanced 4 Expand Document Options Printer Features if necessary 5 Under Cutter select an option See page 31 6 Click OK ...

Page 117: ...the file for your logo NOTE The logo must be either an uncompressed TIFF tif or a bitmap bmp file Do not compress the logo file If you select a compressed file a message appears indicating that the driver is unable to read the logo file and that the file format is incorrect 5 Click OK to open and read the file 6 Click OK The logo appears in the Logo preview window 7 Click Apply ...

Page 118: ...ications When you access the Properties screen while printing a file from an application you can change settings for that print job only To Change Settings for All Print Jobs 1 From the Start menu select Settings then select Printers 2 Right click the ML 500 printer and select Properties To Change Settings for the Current Print Job 1 From the File menu select Print 2 Right click the ML 500 printer...

Page 119: ... 106 Laying Out the Page You can select the orientation for your page 1 Display the Properties screen see page 95 2 Click the Layout tab 3 Select the orientation Portrait or Landscape 4 Select the desired scaling percentage 10 400 5 Click OK ...

Page 120: ...size prints depending upon the paper size selected The print sizes may not be exact because of the aspect ratio of the images on the document page To fill the entire print area you may need to resize the images on the document page before printing You can Use standard printing packages see page 100 Create custom printing packages see page 127 Use custom printing packages see page 102 Using Standar...

Page 121: ...x 14 in paper size You must use this size for all standard packages IMPORTANT You must use this size for all standard packages 4 Click Apply 5 Click the Layout tab 6 Select Package as the Print format 7 From the drop down list select a standard package 8 Click OK ...

Page 122: ...most recently used custom package file at the bottom of the drop down package list NOTE If a custom package has never been created then a custom package file will not appear in the list 6 Click OK The preview window changes to represent the actual custom package layout 7 Check for any page size mismatch messages If necessary select a different page size If only a portion of a custom package fits o...

Page 123: ...arp and can cause injury Stay away from the cutter when the printer is running 1 Display the Properties screen see page 95 2 Click the Media tab 3 Next to Cutter select an option See page 31 4 Click OK Adding a Logo to a Page 1 Display the Properties screen see page 95 2 Click the Logo tab ...

Page 124: ...sed file a message appears indicating that the driver is unable to read the logo file and that the file format is incorrect 5 Click OK to open and read the file 6 Click OK The logo appears in the Logo preview window MACINTOSH Operating System Color management is built into the MACINTOSH printer driver and is always used Laying Out the Page 1 Open a document From the File menu select Page Setup to ...

Page 125: ...etting as shipped is 8 5 x 11 in 5 In the Orientation section select an option Portrait Landscape Reversed Landscape 6 In the Scale window enter a value 1 to 100 7 Click OK Adding a Custom Paper Size NOTE This feature is available only in MAC OS 10 2 3 and higher 1 From the Settings menu in the Page Setup dialog box see page 111 select Custom Paper Size 2 Click New 3 Enter a name for the Custom Pa...

Page 126: ...Printer Drivers Back Index Contents Next 113 Using the Print Dialog Box 1 Open a document From the File menu select Print 2 Select the desired panel from the list ...

Page 127: ...ls are available Copies Pages Layout Output Options Logo Printer Options Packages Summary 3 Change settings as needed 4 Click Print Viewing a Summary of Print Settings On the Print dialog box see page 113 select the Summary panel The current settings are displayed ...

Page 128: ...ck Select 4 Select the file for your logo NOTE The logo must be PICT file 5 Click Open The logo appears in the Logo preview window Placing the Logo To change vertical and horizontal position enter values from 0 to 100 Vertical Position 0 top edge of the imageable area 100 bottom edge Horizontal Position 0 left edge of the imageable area 100 right edge ...

Page 129: ...ver comes first 6 Click Print The position of the logo relative to the printed page appears in the Layout preview window Notes Because the logo is applied to the image after ICC color management the logo is not color managed Because the logo is applied to the image after Pages per Sheet is applied the logo is not applied to individual pages on the sheet Using Printer Options On the Printer Options...

Page 130: ...CM profile in the print job Matte invokes the matte ICM profile in the print job Cutting Prints WARNING The cutter is very sharp and can cause injury Stay away from the cutter when the printer is running 1 On the Print dialog box see page 113 select the Printer Options panel see page 116 2 Click the Cutter pull down menu 3 Select an option see page 31 4 Click Print NOTE The default setting as ship...

Page 131: ...page 113 select the Printer Options panel see page 116 2 Click the Sharpen pull down menu 3 Select an option None no sharpening in the print job Normal normal sharpening in the print job High high sharpening in the print job 4 Click Print NOTE The default setting as shipped is Normal sharpening ...

Page 132: ...rints The print sizes may not be exact because of the aspect ratio of the images on the document page To fill the entire print area you may need to resize the images on the document page before printing You can Use standard printing packages see page 119 Create custom printing packages see page 127 Use custom printing packages see page 120 Using Standard Printing Packages See page 100 for a descri...

Page 133: ...int dialog box see page 113 select the Package panel 2 Click Select Custom Package 3 Select the custom package file you wish to use NOTE If a custom package has previously been selected it appears at the bottom of the list 4 Click Print The preview window changes to represent the actual custom package layout If only a portion of a custom package fits on the page the partial image is outlined in re...

Page 134: ...ucts ekn017852 jhtml id 0 3 26 6 18 lc en then select Frequently Asked Questions Technical support 1 800 235 6325 Using Online Help Help is available for the following ML 500 Utilities Print Server Calibration Configuration Most Printer drivers You can view the Help system for each application or get context sensitive help for window items If only the ML 500 Utilities has been opened then only tha...

Page 135: ...the Printer Drivers view Help as described below 1 In the current window select the Help for that application from the Help menu For example from the Help menu select Configuration Help then select Help Topics 2 Use the Contents Index or Search tabs to navigate to the desired Help topic ...

Page 136: ...3 Click the Help button MACINTOSH Launch the Help Center and select ML 500 Help Using Context Sensitive Help WINDOWS Do one of the following to view a description of a window item Right click a window item for example a button or list item then click the What s This popup Press the F1 key for information about a highlighted window item MACINTOSH On the Print dialog box click the button ...

Page 137: ...ation before installing the port monitor Verify that a Source folder has been created see page 44 before installing the port monitor Image Too Large The print job is wider than 8 533 in 21 67 cm and or longer than 37 ft 11 2776 m and will not fit on the page even if the offset is set to zero Image Too Small The print job is less than 150 lines 1 2 in 1 27 cm long Offset Too Large The print job is ...

Page 138: ... Does the printer appear in the list of available printers in the Print dialog box Did you select the driver Did you select the appropriate print settings Artifact appears in prints lead edge fold This may be caused by a ribbon folding Try a ribbon with a different lot number If the problem appears with a matte ribbon try a glossy ribbon to see if the artifact disappears Error 1001 1005 or 1023 ap...

Page 139: ...ped or blank pages are printed To resolve in PHOTOSHOP select Page Setup from the File menu select the ML 500 printer and select a new page size Custom form does not appear in the Paper Size drop down list see page 99 One of the dimensions must be 8 53 in 21 67 cm Error Message or Problem Reason for Error ...

Page 140: ... to appear on the printed page When you print your job select the custom package template file and apply it to your print job NOTE Use the sample files on the CD that was shipped with the ML 500 printer as examples for creating your custom package template files For each image in the job use pixels to indicate distance from the left side of the paper s printable area to the left side of the image ...

Page 141: ...its for image locations and dimensions The sign designates the beginning of a comment The end of a comment is indicated by EOL End of Line the Enter or Return key Comments can appear anywhere The upper left corner of image N is identified by xN yN as referenced from the 0 0 datum of the printable area of the page The dimensions of image N are in integers identified by xdimN ydimN with no integers ...

Page 142: ...h multiple copies of the same page size for example two 4 x 6 in prints Log file A text file txt where actions performed by the ML 500 Print Server are recorded Look up table Look up tables let the printer compensate for changes in media and in the printer to keep your printer consistently operating at the same color response Look up tables are created by combining the desired density response for...

Page 143: ...e Print queue The print queue is a list of print jobs awaiting printing For each job number the print queue displays the number of copies the type of image file the current status and the file source Rosetta file Files created by the printer drivers Server systems The system connected to the ML 500 printer is considered the server system The ML 500 Printer Utilities are installed on this system If...

Page 144: ... event 92 printing a target 79 process 77 selecting a starting point 78 settings changing 87 tolerance level 93 viewing data graphs 91 when to calibrate 75 Calibration application closing 77 starting 75 Status bar showing and hiding 76 Tool bar 76 showing or hiding 76 using 76 calibration target analyzing 80 printing 79 catalog media type 90 printer model 91 changing the source folder 44 closing C...

Page 145: ...28 deleting media from the media list 90 densitometers approved 92 dequeueing a job 62 disk space allocating for print job folders 68 drivers and port monitor installing 7 drivers see printer drivers 94 E editing configuration for calibration 87 editing the printer list 34 enabling file services MACINTOSH 18 error history viewing 36 exiting ML 500 Utilities 24 F file log 44 firmware downloading 34...

Page 146: ... a page 104 110 115 LUT sending to printer 83 making temporary color adjustments 85 when to send to printer 84 M MACINTOSH printer driver installing on the client 14 system requirements 7 MACINTOSH printer driver see printer drivers 111 media adding 89 and printer status checking 36 checking status 35 deleting from media list 90 supply checking 37 media low threshold setting 29 media type catalog ...

Page 147: ...ting 30 port monitor installing on the server 8 port monitor and drivers installing 7 power saver setting 29 print head and paper cutter adjusting registration 32 print job settings 48 changing 52 print jobs creating manually 47 rearranging the order 63 removing from queue 62 print queue adding jobs 45 rearranging jobs 63 removing jobs from 62 setting limits 68 Print Server application closing 43 ...

Page 148: ... 100 107 removing 95 scaling a page 97 printer identification checking 35 printer model catalog importing 91 printer model catalog importing 91 printer names viewing and changing 34 printer usage checking 37 printing attended and unattended 66 calibration target 79 forcing 65 forcing printing 65 overview 45 resuming 65 suspending 64 process calibration 77 R rearranging the order of queued print jo...

Page 149: ...ting 78 startup state selecting for print server 68 Status bar Calibration application 76 showing or hiding 76 Configuration application 26 showing or hiding 26 Print Server application 42 showing and hiding 42 status of printer and media 36 suspending printing 64 system requirements ML 500 Utilities 1 port monitor and drivers 5 T target see Calibration target 79 test print 38 time and date settin...

Page 150: ...talling on the server 10 system requirements 5 WINDOWS 98 ME driver installing on the server 12 system requirements 6 WINDOWS drivers installing on the client 13 WINDOWS NT driver installing on the server 12 system requirements 6 X XtraLife option setting WINDOWS 16 XtraLife ribbon type selecting 30 ...

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