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Warranty:
Horizon Brands
This Horizon Brands product carries a 3 years warranty against defects in workmanship and
materials. This product is not guaranteed against wear or breakage due to misuse and/or
abuse.
NOTE:
Warranty only applies for North American customers of purchases made in North
America.
Conditions of Warranty
If during the 3 years warranty period your new product is found to be defective, Horizon
Brands will repair such defect, or replace the product, without charge for parts or labor
subject to the following conditions:
• All repairs must be performed by Horizon Brands.
• All warranty claims must be accompanied by a copy of the sales receipt or bill of sale.
• The equipment must not have been altered or damaged through negligence,
accident, improper operation, or failure to follow the product instructions for
installation, use, or care.
• The replacement of parts is excluded from the warranty when replacement is
necessary due to normal wear and tear.
• Repair or replacement parts supplied by Horizon Brands under this warranty
are protected only for the unexpired portion of the original warranty.
• This is a “repair or replace” warranty only, and does not cover the costs incurred for
the installation, removal or reinstallation of the product.
OWNER’S RESPONSIBILITIES: Horizon Brands will make every effort to provide warranty
service within a reasonable period of time. SHOULD YOU HAVE ANY QUESTIONS ABOUT
SERVICE RECEIVED OR IF YOU WOULD LIKE ASSISTANCE IN OBTAINING SERVICE, PLEASE
CALL TOLL FREE 1.866.294.9244 DURING REGULAR BUSINESS HOURS MONDAY THROUGH
FRIDAY 9:00 AM TO 5:00PM PST.