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46
NEO 01/0820
Rev A
Appendix
Section Nine
FACTORY SETTINGS
NEO-7
Sensor Height
Fill-Height
Loop Fail-
Safe
Output @
Empty
Startup
Condition
NEO-7006 &
NEO-7006-IS
236.2”
(600 cm)
228.2”
(579.7 cm)
Hold Last
4mA at
Bottom
Empty
NEO-7012 &
NEO-7012-IS
472.4”
(1200 cm)
454.4”
(1154.3 cm)
Hold Last
4mA at
Bottom
Empty
USER SETTINGS
Fill out the chart below and keep as a record of your configuration.
Tank
Height =
Fill-H =
Units
Inches
Feet
cm
Meter
Display
Air
Liquid
Safe
22mA
21 mA
20mA
Hold Last
4mA
Rev mA
4mA @ Bottom
4mA at Top
Start-up
4mA
12mA
20mA
22mA
TROUBLESHOOTING
PROBLEM
SOLUTION
No Unit Detected in
NEOCal software.
If the NEOCal software cannot detect NEO-7 when connected to the computer:
Check that the NEO-PFOB is connected to the USB
®
port.
Check that all four wires (Red, Black, White and Green) are securely
attached to the Fob.
Check Device Manager and confirm that both drivers (NEOCal software) is
present.
If the above do not work, reinstall the NEOCal software while the computer
is in Safe Mode.
Cannot access some of
the configuration features
in NEOCal software.
As choices are made in Configuration, the software will begin to eliminate
functions that are not applicable to a configuration. To reset Configuration or
get access to all the features, click on the
Clear Screen
button.