Heinrichs Messtechnik GmbH
OPERATING MANUAL TMU-W / UMC4
Page 113 of 118
8.3
Returning the Meter
If all attempts to return the device to an operational condition have failed, contact our service department to
arrange the return of your device for repair.
Before sending the device back for repair or servicing, please ensure the following steps have been
performed:
Always enclose a fully completed declaration of decontamination. You will find a template in
section 8.3.1
Ensure all medium residues have been removed, be sure to clean the seal grooves and recesses
thoroughly.
Provide a description of the encountered problem, providing as much information as possible as well
as a contact person for following correspondence.
Inform us of any special handling requirements you or your processes may have.