Diaphragm Pump NMS 030
Returns
KNF Micro BA306116-306115 NMS030-EN 0221
Operating and Installation Instructions
14
9. Returns
Preparing for return
1. Flush the pump with air for a few minutes (if necessary for safety
reasons: with inert gas) to free the pump head of dangerous or
aggressive gases (see Chapter Flushing the pump).
Please contact your KNF sales partner if the pump cannot be
flushed due to damages
2. Remove the pump.
3. Clean the pump (see the Chapter Cleaning the pump).
4. Send the pump together with completed Health and Safety Clear-
ance and Decontamination Form to KNF, stating the nature of
the transferred medium.
5. Package the device securely to prevent further damage to the
product. If necessary, request an original packaging at a charge.
Returns
KNF shall undertake to repair the pump only under the condition
that the customer presents a certificate regarding the medium that
is pumped and the cleaning of the pump. Please follow the instruc-
tions at knf.com/repairs.
Contact your KNF sales partner directly if you require additional
support for your return service.
