46
Troubleshooting
What?
How?
Important!
Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely
dry with a paper towel.
5. Switch the power to the
cooktop back on.
• The cooktop may beep and
turn itself off, and the touch
controls may not function
while there is liquid on them.
Make sure you wipe the touch
control area dry before turning
the cooktop back on.
Problem
Possible causes
What to do
F3/F4
Temperature sensor of the induction
coil failure
Please contact the supplier.
F9/FA
Temperature sensor of the IGBT
failure.
Please contact the supplier.
E1/E2
Abnormal supply voltage
Please inspect whether power
supply is normal.
Power on after the power
supply is normal.
E3
High temperature of the induction
coil temperature sensor.
Please contact the supplier.
E5
High temperature of the IGBT tempe-
rature sensor
Please restart after the hob cools down.
12. Troubleshooting
