36
Troubleshooting
Status
Explanation
Possible remedy
Tap water alarm displayed
• No water in tank
• Faulty pump
• Oven in descaling progamme
• Fill water tank
• Contact service dept.
• Complete descaling
Control panel not working
• Child lock is activated
• Faulty PCB board
• Power off
• Deactivate child lock
• Contact service dept.
• Check circuit breaker
Food not cooked properly
• No steam during cooking
• Food not cooked longer enough
• Cookware covered
• Check tank is full / contact service
dept.
• Cook food a little more
• Remove any lids / covers
E1
displayed on display screen
•
Water tank not fitted properly
• Faulty tank switch
• Push water tank in properly
• Contact service dept.
E2
displayed on display screen
• Faulty interior sensor
• Contact service dept.
E3
displayed on display screen
• Interior sensors over temperatur
fault
• Turn oven off at circuit breaker to
allow cooling, if no change contact
service dept.
E4
displayed on display screen
• Faulty steam heating plate sensor
• Contact service dept.
E5
displayed on display screen
• Interior sensors over temperatur
fault
• Turn oven off at circuit breaker to
allow cooling, if no change contact
service dept.
Troubleshooting guide
Note:
If there happens to be an anomaly during use of the steam oven, stop using the
oven and disconnect from the power. Refer to the below troubleshooting guide as this
may assist in resolving the issue.
If this does not help contact our customer service for further assistance.
