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Arranging for Service after the Warranty Expires,
or Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
for service information, or to order
accessories or replacement parts, call
toll-free at 1-800-832-7173 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.o. Box 218, St. Joseph, MI 49085-0218
Outside the United States
and Puerto Rico:
Consult your local KitchenAid dealer
or the store where you purchased your
Pro-Line product for information on how
to obtain service.
For service information in Canada:
Call toll-free 1-800-832-7173.
or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, on L5n 0B7
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so confident the quality of our
products meets the exacting standards of
KitchenAid that, if your Pro-Line product
should fail within the first five years
of ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original
Pro-Line product returned to us. Your
replacement unit will also be covered
by our five year limited warranty. Please
follow these instructions to receive
this quality service.
If your Pro-Line product should fail within
the first five years of ownership, simply
call our toll-free Customer eXperience
Center at 1-800-832-7173 Monday
through friday. Please have your original
sales receipt available when you call. Proof
of purchase will be required to initiate the
claim. Give the consultant your complete
shipping address. (no P.o. Box numbers,
please.)
When you receive your replacement
Pro-Line product, use the carton and
packing materials to pack up your original
Pro-Line product.
Hassle-Free Replacement Warranty – Canada
We’re so confident the quality of our
products meets the exacting standards
of the KitchenAid
®
brand that, if your
Pro-Line product should fail within the first
five years of ownership, KitchenAid Canada
will replace your Pro-Line product with an
identical or comparable replacement. Your
replacement unit will also be covered by
our five year limited warranty. Please follow
these instructions to receive this quality
service.
If your Pro-Line product should fail within
the first five years of ownership, take the
Pro-Line product or ship collect to an
Authorized KitchenAid Service Centre.
In the carton include your name and
complete shipping address along with a
copy of the proof of purchase (register
receipt, credit card slip, etc.). Your
replacement Pro-Line product will be
returned prepaid and insured. If you are
unable to obtain satisfactory service in
this manner call our toll-free Customer
eXperience Centre at 1-800-832-7173.
or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, on L5n 0B7
Warranty
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8/22/12 12:37 PM
