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Troubleshooting
Problem
Solution
The device is not working.
• Check if the device is connected
to the power supply.
• Check if the plug is in the socket.
• Make sure that you are pressing
the button correctly.
• Check if the lid is closed properly.
• Make sure that no vegetables are
stuck to the blade.
The food is not rotated by the
blade insert.
• Check if the ingredients are
suitable for processing in an
electric spiral cutter.
The vegetables keep on slipping.
• Rearrange them well in the
centre of the tamper.
The ingredients are not cut into
spirals.
• Make sure that the vegetables
are the correct size and that the
device is set to the correct mode.
Please go through the following steps if the device does not work properly:
