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26

Trouble Shooting The Gas Control System

NOTE: Before troubleshooting the gas control system, be sure external gas shut off is in the “On” position.

Problem

Possible Causes

Corrective Action

Spark igniter will not light.

Defective or misaligned 

Check for spark at electrode and pilot: if no spark and electrode 

electrode at pilot.

wire is properly connected, replace igniter.

Defective igniter

Using a match, light pilot. If pilot lights, turn off pilot and push the

(push-button)

red button again. If pilot will not light - check gap at electrode and
pilot should be 1/8” to 1/4” to have a strong spark.

Pilot will not stay lit after carefully

Defective safety spill switch

Check pilot flame. Must impinge on generator and thermocouple.

following lighting instructions.

Clean and/or adjust pilot for maximum flame impingement on
generator and thermocouple.
Be sure wire connections from spill safety switch are connected 
securely to wires on back of valve.
If pilot still doesn’t light, unplug spill switch wires at valve and 
then plug thermocouple wires (blue in color) together.  If this 
works, the spill switch is defective.

Defective thermocouple

Replace thermocouple

Defective valve magnet.

Turn valve knob on “On”, place wall switch on “On”. Millivolt 
meter should read greater than 100mV. If the reading is okay and
the burner does not come on, replace the gas valve.

Pilot burning, no gas to burner,

Wall switch or wires

Check wall switch and wires for proper connections. Jumper wire

Valve knob “ON”, Wall

defective.

across terminals at wall switch. If burner comes on, replace 

Switch “ON”

defective wall switch. If okay, jumper wires, across wall switch 
wires at valve. If burner comes on, wires are faulty or connec
tions are bad.

Generator may not be 

Check generator with millivolt meter. Take reading at generator 

generating sufficient voltage.

terminals of gas valve. Should read 325 millivolts minimum while 
holding valve knob depressed in pilot position and wall switch 
“off” Replace faulty generator if reading is below specified minimum.

Plugged burner orifice.

Check burner orifice for stoppage and remove.

Defective automatic valve

Remove wall switch wires from gas valve. Install jumper wires 

operator.

from top bottom terminals of gas valve. Turn valve on “ON”. If 
main burner does not light, replace valve.

Frequent Pilot outage problem.

Pilot flame may be too low or

Clean and/or adjust pilot flame for maximum flame impingement

blowing (high) causing the pilot

on generator and thermocouple.

safety to drop out.

WARNING: 

BEFORE DOING ANY GAS CONTROL SERVICE WORK, REMOVE THE GLASS FRONT.

Summary of Contents for ZV3600

Page 1: ...tion adjustment alteration service or maintenance can cause property damage personal injury or loss of life Refer to this manual Installation and service must be performed by a qualified installer ser...

Page 2: ...wn between each Be aware during log and firebox paint curing that a white deposit may be developing on the inside of the glass doors It is important to remove this white deposit from the glass doors w...

Page 3: ...rating and maintenance instructions 11 General glass information 12 Confirming proper venting of appliance 12 Log assembly and fan kit 13 Log Placement 14 20 Millivolt system lighting burner control 2...

Page 4: ...other flammable material should not be placed on or near the appliance This appliance should not be used as a drying rack for clothing nor should Christmas stockings or decorations be hung from it 16...

Page 5: ...pliance or equipment such that only one service switch services both the appliance and the carbon monoxide detector Have battery back up power Meet ANSI UL 2034 Standards and comply with NFPA 720 2005...

Page 6: ...rame in accordance with the fireplace dimensions specified See framing diagrams Bend nailing tabs forward on left and right of unit and place fireplace into framed enclosure This allows for 1 2 in fro...

Page 7: ...7 Framing for your Gas Fireplace cont FRAMING FOR ZV3600 FRAMING FOR ZV4200 4 B Vent 4 B Vent...

Page 8: ...sed appearance For COMBUSTIBLE materials extending in front of fireplace consult Mantel and Mantel Leg Drawings If wide brass surround is used finish materials must be flush with front of unit Note Wh...

Page 9: ...iting the fan housing into the thermodisk Electrical Services All optional fan kits are equipped with a 120V 60 Hz blower Note All electrical connections are to be made in accordance with CSA Standard...

Page 10: ...Place rear brick panel up against the back of the firebox 2 Loosen screw holding brick clip in position swing clip up out of the way and place side brick up to rear brick and flush against side wall...

Page 11: ...Natural Gas 0 4500 ft 44 Airshutter 1 16 Propane Gas 0 4500 ft 54 Airshutter 3 16 Important Always check for gas leaks with a soap and water solution Do not use open flame for leak testing Operating...

Page 12: ...ted behind upper grill or unfasten latches if so equipped 2 To remove pull frame forward and lift from bottom door retain er channel Confirming Proper Venting of Appliance To check for proper drafting...

Page 13: ...ined between glowing ember and underside of front log ember bed area 10 Front log should be centered on the log supports between the front and rear burners Pull log against the front of the sup ports...

Page 14: ...the front burner to the surface of the ember plates and over crossover to the same height as ember plates Height on front burner 1 2 to 3 4 Height on ember plates 3 4 to 1 Do not cover back air openi...

Page 15: ...charred area sits between front and rear log Step 10 Make sure that a space of at least 3 4 is maintained between glowing ember and underside of front log ember bed area Step 11 Place decorative moon...

Page 16: ...that the ember plates 2 pces are between front and back burner Step 4 Break glowing embers into thumbnail size Place glowing embers on to the surface of the front burner to the surface of the ember p...

Page 17: ...Step 7 Place right crossover log across front and back logs using the log placement pin as a guide Step 8 Place left crossover log across front and back logs using the log placement pin as a guide Ste...

Page 18: ...rear log over rear log holder and lower into position Be sure that the log does not sit on rear burner but behind and lower than burner Step 2 Locate flat surface on Log 2 and place directly onto left...

Page 19: ...Ember material from plastic bag tear off dime and nickel sized pieces and place directly onto front burner tube and crossover tube NOTE Do not place embers onto rear burner tube Step 5 Position Log 4...

Page 20: ...of Log 5 Step 8 Slide Log 7 between Log 1 and Log 2 Step 9 Position Log 8 up against the 3rd grate post from the right and position upper section of Log 8 against Logs 2 and 7 Step 10 Place crushed r...

Page 21: ...pilot screw to provide proper sized flame Recommended Maximum Lead Length Double Wire When Using Wall Switch or Thermostat Wire Size Max Length 14 GA 100 FT 16 GA 64 FT 18 GA 40 FT 20 GA 25 FT 22 GA 1...

Page 22: ...22 SPILL SAFETY SWITCH Wiring Diagram 820 639 and 820 640 True Millivolt Systems This System does not have a thermocouple For Units with serial numbers greater than 36350 For SIT 820633 820634 Valves...

Page 23: ...y be used to adapt existing chimney or liner to fireplace Single wall pipe must have 6 clearance to combustibles Chimney Installations Three types of chimney systems may be used with this unit A chimn...

Page 24: ...r Straight Series 1 Z36DDTS1P Trim Polish for Designer Straight Series 1 24 Parts List PART NO DESCRIPTION Child Safety Screens Z36CSS Child Safety Screen 36 DV Fireplaces ZV4200N Fireplace Decorative...

Page 25: ...above 1000 P136WR Thermopile GOAI 524 1001 P069SI Electrode Sparker 915 069 TC SIT 1001 P165SI Orifice Pilot NG 977 165 TC SIT 1001 P167SI Orifice Pilot LP 977 167 TC SIT 1001 P639SI Valve Nova LP Hi...

Page 26: ...urn valve knob on On place wall switch on On Millivolt meter should read greater than 100mV If the reading is okay and the burner does not come on replace the gas valve Pilot burning no gas to burner...

Page 27: ...service or maintenance h damage repairs inoperation or inefficiency resulting from faulty installation or application i electricity or fuel costs or any increase in electricity or fuel cost whatsoeve...

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