Pre-installation Questions and Answers
About curing of the paint
Your stove or fireplace has been painted with the highest quality silicone
stove paint. This paint dries quickly in 15-20 minutes when first applied at
the factory. However, due to the high temperature silicone components,
the paint will cure when heat is applied to the appliance as it is first used.
The following information applies to the curing process to get the paint
fully hard and durable.
Fire the appliance four successive times for 10 minutes each firing and a
5 minute cool down between each. Be aware during log and firebox paint
curing that a white deposit may be developing on the inside of the glass
doors. It is important to remove this white deposit from the glass doors
using a fireplace glass cleaner.
Babies, small children, pregnant women and pets should leave
the area during the cure phase.
Ventilate well, open doors and windows.
Do not touch during curing.
Why does my fireplace or stove give off odour?
It is normal for your fireplace to give off some odor at first. This is due to the curing of the paint, adhesives, silicones and
any undetected oil from the manufacturing process as well as the finishing materials used with the installations (e.g.
marble, tile and the adhesives used to adhere this product to the walls can react with heat and cause odours).
It is recommended that you burn your gas fireplace or stove for a minimum of four hours at a time with the fan off (if a fan
is present) after the curing of the paint has been completed. These odours can last upward to 40 hours of burn time; keep
burning at a minimum of four hours per use until odours dissipate.
Noise coming from the fireplace?
Noise is caused by the expansion and contraction of metal as the appliance heats up and cools down. This is normal and
is similar to the sounds produced by a furnace or heating duct. This noise does not affect the operation or longevity of
your fireplace.
Note to the Installer:
Be sure appliance is working properly and its operation (including remote control operation, if included) is fully explained
to and understood by the customer.
Important Information About Outdoor Fireplaces
Before you build in this appliance:
Do not insulate around the appliance. Heat buildup could lead to component failure.
Pay attention to all clearances to combustibles and specifications stated in this manual.
Drainage- If this appliance is installed in a location where it will be exposed to water and moisture, drainage is an
important consideration.
Inadequate drainage will cause rust, which is not covered by the warranty.
Information about outdoor fireplaces
Outdoor fire burning appliances may not function properly at all times regardless of the circumstances.
Wind can greatly affect flame performance. If used in windy conditions a wind guard is recommended.
Outdoor units require adequate ventilation in order to burn properly.
Restricted access to air is not only dangerous for persons near the appliance, but the appliance also will not
function correctly.
This appliance consumes air, burns fuel, and emits heat and exhaust gases.
Only approved media and accessories listed in this manual should be used with this appliance.
-Operating Instructions-
1. Be sure to read and understand all the
instructions in this manual before
operation of appliance.
2. Ensure all wiring is correct and properly
enclosed to prevent possible shock.
3. Check for gas leaks.
4. If brick or porcelain liners are used,
ensure they are installed.
5. Verify that the pilot can be seen when
lighting the appliance. If not, the log or
rock placement is incorrect.
6. If the unit is turned off, you must wait a
minimum of 60 seconds before re-
lighting it.
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