Trouble Shooting The Gas Control System
WARNING: BEFORE DOING ANY GAS CONTROL SERVICE WORK, REMOVE THE GLASS FRONT.
NOTE: Before troubleshooting the gas control system, be sure external gas shut off is in the “On” position.
Problem
Possible Causes
Corrective Action
Spark igniter will not light.
Defective or misaligned electrode
Check for spark at electrode and pilot: if no spark and electrode wire is
at pilot.
properly connected, replace igniter.
Defective igniter
Using a match, light pilot. If pilot lights, turn off pilot and push the red
(push-button)
button again. If pilot will not light - check gap at electrode and pilot
should be 1/8” to 1/4” to have a strong spark.
Pilot will not stay lit after carefully
Defective thermocouple
Check pilot flame. Must impinge on generator and thermocouple.
following lighting instructions.
(flame switch where applicable)
Clean and/or adjust pilot for maximum flame impingement on
generator and thermocouple. Replace thermocouple if pilot will not
hold. (Hand tight 1/8 turn on replacement)
Defective valve magnet.
Replace valve, if pilot won’t hold after the thermocouple is replaced.
Pilot burning, no gas to burner,
Wall switch or wires
Check wall switch and wires for proper connections. Jumper wire
Valve knob “ON”, Wall
defective.
across terminals at wall switch. If burner comes on, replace defective
Switch “ON”
wall switch. If okay, jumper wires, across wall switch wires at valve.
If burner comes on, wires are faulty or connections are bad.
Generator may not be generating
Check generator with millivolt meter. Take reading at generator termi-
sufficient voltage.
nals of gas valve. Should read 325 millivolts minimum while holding
valve knob depressed in pilot position and wall switch “off” Replace
faulty generator if reading is below specified minimum.
Plugged burner orifice.
Check burner orifice for stoppage and remove.
Defective automatic valve
Remove wall switch wires from gas valve. Install jumper wires from
operator.
top bottom terminals of gas valve. Turn valve on “ON”. If main burner
does not light, replace valve.
Frequent Pilot outage problem.
Pilot flame may be too low or
Clean and/or adjust pilot flame for maximum flame impingement
blowing (high) causing the pilot
on generator and thermocouple.
safety to drop out.
Flame lifts off burner and goes out
Inner 4” liner has come off flue
Attach 4” liner to flue or termination using
in less than 30 seconds
or termination, flame is starving
screws, silicone and clamps as stated in manual
for oxygen
Flame lifts off burner on
Improper installation of firebrick.
Be sure to position firebrick against firebox walls and
one side while the rest of
Firebrick is likely leaning.
be sure to use brick clips attached to the inner side
the flame remains lit.
of firebox.
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