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5. On the receiver remote, press 

MENU 6  1  1.

6. Highlight 

Check Switch

and press select.

7. Make sure 

Superdish

and 

Alternate

boxes 

are 

NOT

selected.

8. Highlight 

Test

and press 

Select

.

The unit will perform a check switch test, and the dish will periodically move back and
forth.  (This process will take several minutes.)

9. When test is complete, SW21 appears as the 

installed device, and there must be no “X”s 
in the indicated columns.

If indicated results are not obtained, go back to Step 5 and run test again.  Contact the
King Controls Service Department if the check switch fails to load after 4 attempts.

10. Save the settings, exit to the main menu screen and wait for your programming to

download.

MUST SHOW “SW21”

NO “X”s

Screen graphics may vary.

Summary of Contents for 9762-LP

Page 1: ...System Model 9762 LP Installation and Operating Instructions 11200 Hampshire Avenue South Bloomington MN 55438 2453 Phone 800 982 9920 Fax 952 922 8424 www kingcontrols com 1355 REV S Satellite Solutions for Mobile Markets Trac King ...

Page 2: ......

Page 3: ...CONTENTS Section Contents Page 1 INTRODUCTION 2 2 DEFINITION OF TERMS 3 3 INSTALLATION 4 16 4 OPERATION 18 21 5 AUTOMATIC SATELLITE SWITCHING DIRECTV 22 6 AUTOMATIC SATELLITE SWITCHING DISH NETWORKTM EXPRESSVU 23 29 7 DIRECTV HDTV CONNECTIONS 30 32 8 TROUBLESHOOTING 34 38 9 MAINTENANCE 39 10 LIMITED WARRANTY 40 ELECTRICAL HAZARD WARNING The coaxial cable that connects the dome unit to the tuner ca...

Page 4: ...em and access programming and diagnostic information Tuner Located in the vehicle Decodes the satellite signal so the Trac King locks onto and tracks the correct satellite Power Supply Located in the vehicle Supplies proper operating voltage to the Trac King SECTION 1 INTRODUCTION Note A TV satellite receiver and program subscription are also required for satellite TV viewing Purchased separately ...

Page 5: ...sured clockwise from Magnetic North 0 Fig 2 SIGNAL STRENGTH Intensity of electronic signal received from the satellite transmission SECTION 2 DEFINITION OF TERMS Fig 2 Fig 3 ELEVATION Angle in degrees measured from the ground plane Fig 3 ...

Page 6: ...d wrench coax connections adhesive sealant compatible with roof material appropriate fasteners and tools to install all components and wiring 5 32 allen wrench channel lock or pliers to remove shipping bolts wire cutter to remove shipping tie strap KIT CONTENTS 1 Unpack and identify all components Fig 4 Fig 4 ...

Page 7: ...IPPING BOLT HOLES WITH THE SUPPLIED PLUGS ATTACHED TO TIE STRAP SHIPPING RESTRAINT 2 Remove and discard the tie strap and spacer KEEP RUBBER PLUGS AND GREASE PACKET and the 2 bolts and 2 washers that pass through the bottom of the base Fig 5 Fig 5 IMPORTANT Remove and discard Bolts and Washers prior to installation IMPORTANT Remove and discard Tie Strap and Plastic Spacer prior to installation KEE...

Page 8: ...shipping restraints firmly insert plugs into appropriate holes Plugs should be flush with base 3 Insert provided plugs into holes that were occupied by tie strap and shipping bolts Inserted plugs should be flush with base Fig 6 Fig 6 ...

Page 9: ...nterline of the vehicle side to side d There must be no line of sight obstructions from this location Air conditioning units other antennas and storage areas that are too close to the dome unit may prevent the satellite signal from reaching the dish Fig 7 HEIGHT OF OBSTRUCTION APPROXIMATE MINIMUM DISTANCE TO DOME EDGE 10 8 11 10 12 12 13 14 14 16 15 18 16 20 Fig 7 2 Place dome unit in selected are...

Page 10: ...surements are equal Fig 8 Example of truck installation using bracket See bracket instructions for proper installation IMPORTANT For installations on trucks with air shields a bracket must be used for mounting the dome unit The dome unit MUST be mounted to the air ride cab NEVER to any structure mounted directly to the frame See bracket instructions for proper installation Fig 9 IMPORTANT The dome...

Page 11: ...ion 2 Place the components in the selected areas ELECTRICAL HAZARD WARNING The coaxial cable that connects the dome unit to the tuner carries a 24 volt electrical current Exercise extreme caution when handling this cable Do not cut break or splice this line Do not insert or connect any devices such as splitters or any other device for any reason This line is not compatible with any other equipment...

Page 12: ... from 110 volt source before continuing with permanent installation Make sure shipping restraints are removed from bottom of dome unit and plugs inserted in appropriate holes Fig 5 Page 5 and Fig 6 Page 6 Cable connections must ALWAYS be positioned facing the rear of vehicle IMPORTANT USE ONLY THE COAXIAL CABLES SUPPLIED WITH THE KING DOME COIL AND STORE EXCESS CABLE IN THE CABINET WITH THE COMPON...

Page 13: ... 11 Note The King Dome is wired for a dual LNB There are two coaxial ports on the back of the dome unit The one labeled MAIN MUST be connected to the Tuner IDB in vehicle The one labeled AUX can be used for an additional receiver see page 15 There are three lengths of coaxial cable supplied The 7 is used to connect the tuner to the receiver The longer two are for connecting the dome unit to the re...

Page 14: ... through the roof and into the cabinet where main receiver is stored Feed coax down through hole Seal opening with roof compatible sealant so that it is entirely waterproof inside and outside of the 3 4 hole Fasten cable entry cover to roof Seal mounting holes perimeter of cover and cable opening so they are completely waterproof Fig 12 IMPORTANT Sealant must be roof compatible Installer is respon...

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Page 16: ...r Note When the power supply is connected the controller should turn on for 3 seconds and then turn off If the controller stays on Press the ENTER and buttons simultaneously to turn unit off ELECTRICAL HAZARD WARNING The coaxial cable that connects the dome unit to the tuner carries a 24 volt electrical current Exercise extreme caution when handling this cable Do not cut break or splice this line ...

Page 17: ...Page 15 Fig 13 IMPORTANT AVOID SHARP BENDS WHEN ROUTING COAX 9762 LP WIRING DIAGRAM DIRECTV Dish Network and ExpressVu Standard Programming 1 or 2 receivers ...

Page 18: ...upplied screws The Faceplate is optional and can be removed as follows Fig 15 1 Remove 4 screws from Controller 2 Slide Faceplate off Controller 3 Replace 4 screws Fig 14 Fig 15 Note Depending on the mounting surface pilot holes for the screws may or may not need to be drilled Note If not using the Faceplate see Faceplate removal instructions below WALL MOUNT FACEPLATE ...

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Page 20: ...e dish Note This example is for the DTV 101 satellite in Region 2 North Central The information on your controller will vary depending on the satellite and region you have chosen see pages 20 21 SECTION 4 OPERATION Note The Trac King must remain powered on to maintain a signal If you are going to be stationary and wish to continue watching TV DO NOT TURN THE SYSTEM OFF Page 18 ...

Page 21: ...lecting your program from the channel guide rather than channel surfing It is common for the picture to pixel or display an error message when the antenna is switching between satellites or the signal has been temporarily blocked PLEASE BE PATIENT THE PICTURE WILL RETURN If an error message appears for an extended period selecting CANCEL may help clear the message more quickly Note For DIRECTV swi...

Page 22: ...10 DTV 101 119 DIRECTV HDTV at 101 and 119 Sat 110 Dish Network at 110 Sat 119 Dish Network at 119 DISH 61 Dish Network at 61 DISH 129 Dish Network at 129 DISH 148 Dish Network at 148 DISH 110 119 Dish Network at 110 and 119 DISH 1000 Dish Network HDTV at 110 119 and 129 DISH 1000a Dish Network HDTV at 61 110 and 119 EXPVU 82 Bell ExpressVu at 82 EXPVU 91 Bell ExpressVu at 91 BEV 82 91 Bell Expres...

Page 23: ...2 NORTH CENTRAL 3 NORTH EAST 4 CENTRAL WEST 5 MIDDLE CENTRAL 6 CENTRAL EAST 7 SOUTH WEST 8 SOUTH CENTRAL 9 SOUTH EAST ALL REGIONS 0 RECALIBRATE Note To reduce satellite acquisition time you can set your current region SET REGION OPTIONAL ...

Page 24: ...utomatic satellite switching from the main satellite receiver only use the wiring configuration found on page 30 This allows only the receiver connected to the tuner to provide the switching command to the antenna when a channel from the alternate satellite is selected If you plan to use this switching method with 2 HDTV receivers a second HD converter 9747 is required page 31 Switching from any r...

Page 25: ...twork HD programming is broadcast from 4 satellites 61 110 119 129 The 61 and 129 satellites broadcast identical programming The 61 is generally stronger in the eastern U S and the 129 in the western U S The map below shows the approximate coverage for each satellite Your Trac King antenna can be easily configured to work with two different satellites trios DISH 1000a 61 110 119 or DISH 1000 110 1...

Page 26: ... Controls recommends using a Dish Network model 311 receiver for automatic satellite switching Note The SW21 switch is a receiver software configuration that is loaded into the receiver after running a check switch test with the dish locked on and configured for Dish 500 switching mode This is a one time procedure and will not need to be repeated after successful installation unless the check swit...

Page 27: ...and forth This process will take several minutes 9 When test is complete SW21 appears as the installed device and there must be no X s in the indicated columns If indicated results are not obtained go back to Step 5 and run test again Contact the King Controls Service Department if the check switch fails to load after 4 attempts 10 Save the settings exit to the main menu screen and wait for your p...

Page 28: ...itching Note The SW64 switch is a receiver software configuration that is loaded into the receiver after running a check switch test with the dish locked on and configured for Dish 1000 or 1000a switching mode This is a one time procedure and will not need to be repeated after successful installation unless the check switch test is run again while connected to a home dish system or if you travel t...

Page 29: ...and forth This process will take several minutes 9 When test is complete SW64 appears as the installed device and there must be no X s in the indicated columns If indicated results are not obtained go back to Step 5 and run test again Contact the King Controls Service Department if the check switch fails to load after 4 attempts 10 Save the settings exit to the main menu screen and wait for your p...

Page 30: ...r all receivers to work properly each one must be configured separately while connected to the MAIN port on the King Dome If you do not have a clear view of both satellites the switch will not load Note The SW21 switch is a receiver software configuration that is loaded into the receiver after running a check switch test with the dish locked on and configured for ExpressVu HD switching mode This i...

Page 31: ...and forth This process will take several minutes 9 When test is complete SW21 appears as the installed device and there must be no X s in the indicated columns If indicated results are not obtained go back to Step 5 and run test again Contact the King Controls Service Department if the check switch fails to load after 4 attempts 10 Save the settings exit to the main menu screen and wait for your p...

Page 32: ...converter 9747 and other HDTV components purchased separately Call King Controls for more information SECTION 7 DIRECTV HDTV CONNECTIONS Note When configured for automatic switching from the master receiver only you must manually switch satellites for the secondary receiver using the antenna controller ...

Page 33: ... HDTV converters 9747 and other HDTV components purchased separately Call King Controls for more information Note When configured for automatic switching from the master receiver only you must manually switch satellites for the secondary receiver using the antenna controller ...

Page 34: ...tes using any receiver tune all other receivers to a channel on the 101 satellite 2 or more HD receivers Switching from any receiver Note Requires HDTV converter 9747 and other HDTV components purchased separately Call King Controls for more information ...

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Page 36: ... connected to power supply controller is connected to tuner power supply is plugged into 110 VAC outlet SYMPTOM POSSIBLE SOLUTION Controller displays AZ FAULT Dish cannot rotate Controller displays EL FAULT Make sure shipping tie strap is removed Disconnect power supply for 15 seconds then reconnect Perform Mechanical Calibration page 38 Restart system If problem persists perform OPTION 21 RE INIT...

Page 37: ...cables are properly terminated with SNAP N SEAL connectors only Perform OPTION 21 RE INITIALIZE and 0 RECALIBRATE pages 36 37 Inspect all coax cables for kinks and verify connections are snug but not overly tight inside and outside dome unit Perform Temperature Calibration CALL KING CONTROLS FIRST Compass stick bad or not connected Check for line of sight obstruction Check for low signal strength ...

Page 38: ...Page 36 OPTION 21 RE INITIALIZE and 0 RECALIBRATE ...

Page 39: ...Page 37 ...

Page 40: ...HANICAL CALIBRATION IMPORTANT The Trac King must remain perfectly still and level during the mechanical calibration Do not have the vehicle running during the process The Trac King must be running NOT IN IDLE HOLD ...

Page 41: ...ntrols com Rain Fade Rain or dew on the dome can cause signal interference and make the digital picture freeze pixel or go out altogether This loss of signal is commonly referred to as rain fade and is caused by the combination of water in the atmosphere and water on the dome surface To minimize this issue and eliminate the effects of water on the dome apply King Controls Dome Magic rain fade solu...

Page 42: ... improperly installed or improperly maintained Repairs have been made or attempted by others that are not certified by King Controls to do such repairs Repairs are required because of normal wear and tear Alterations have been made to the product In no event shall King Controls be liable for any indirect incidental or consequential damages from the sale or use of the product This disclaimer applie...

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Page 44: ...11200 Hampshire Avenue South Bloomington MN 55438 2453 Phone 800 982 9920 Fax 952 922 8424 www kingcontrols com Trac King ...

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