The manufacturer offers the original owner a lifetime warranty
against manufacturing defects or normal wear and tear for both
the trainer frame and the resistance unit. This warranty is not
applicable to damage caused by misuse, abuse, neglect, accident
or unauthorized modification of materials or parts. If the unit is
disassembled by the consumer, this warranty is void. There are
no other warranties, expressed or implied.
It is the responsibility of the purchaser to file a warranty card via
mail or on-line with Kinetic in the event that repairs are needed.
No warranty repairs will be accepted without the warranty
registration and the serial number of the trainer located on the
resistance unit yolk which is the black plastic part of the
resistance unit.
WARRANTY CARD/PRODUCT REGISTRATION
Please complete the warranty card with the information
requested and return it to Kinetic within 30 days of purchase.
You can also go to
www.kurtkinetic.com
and fill out the warranty
information online.
WARRANTY CLAIMS/REPLACEMENT PARTS
If you experience problems with your trainer, please call our
Customer Service Hotline at
877-226-7824
or email us at
kineticbykurt
@
kurt.com.
To help us handle your call as
efficiently as possible, please have your trainer’s serial number
ready to give to the customer service representative.
After determining what repairs or replacement parts may be
needed, you will be provided with a Return Material Authorization
Number and procedures for returning your product to Kinetic.
In some cases replacement parts may be shipped directly to you,
depending on the nature of the problem. No product returns will
be accepted without a Return Material Authorization Number.
Record the Serial Number of Your Kinetic Trainer Here
manufacturer’s warranty
crash replacement policy
power comparison
5
Kinetic trainers come with a lifetime warranty on the frame and
the resistance unit to the original owner.
However, we understand that accidents can happen involving our
products, so we also offer a crash replacement policy for
incidents not covered by our lifetime warranty. Here is how it
works: Kinetic will replace any part or parts on your Kinetic
Trainer that are damaged due to an accident, regardless of the
cause of that accident, and within reason for a $25.00 cost plus
shipping charges.
We reserve the right to reject any product that has been so
severely damaged that it cannot be rebuilt. To be eligible, you
must complete the warranty registration process by mail or
online. Crash replacement repairs require warranty information
and the serial number of your unit. This crash replacement
policy and its related charge may be subject to change without
notice.
To process a claim, please call our Customer Service Hotline at
877-226-7824
or email us at
kineticbykurt
@
kurt.com
. You will
be provided a Return Material Authorization number and you will
be given instructions for returning the product to us. In some
cases replacement parts may be shipped to you. No product
returns will be accepted without an RMA number.
Here is a comparison between riding a Kinetic Fluid Trainer
and riding outdoors.*
For more trainer comparisons visit
www.kurtkinetic.com
200
400
600
800
1000
1200
1400
1600
1800
5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45
2000
SPEED (MPH)
*165-pound rider, 23-pound bike, 0.7 frontal area, at sea level, rough asphalt road, 0.5 drag coefficient, slope of 0.1
W
A
T
T
S
OUTDOOR RIDE*
KINETIC TRAINER
Kurt Manufacturing
5280 Main St. NE • Minneapolis, MN 55421 • 877·226·7824