18
Data Size:
B6L (182 mm x 128 mm)
Book Size:
B6L (182 mm x 128 mm)
Symptom
Remedy
USB / iPod
“NA FILE”
Make sure the media contains supported audio files.
(
19, 20
)
“READ ERROR”
Copy the files and folders onto the USB device again. If
this does not solve the problem, reset the USB device or
use another USB device.
“NO DEVICE”
Connect a USB device, and change the source to USB
again.
“COPY PRO”
A copy-protected file is played.
“NA DEVICE”
Connect a supported USB device, and check the
connections.
“NO MUSIC”
Connect a USB device that contains playable audio files.
“iPod ERROR”
•
Reconnect the iPod.
•
Reset the iPod.
ANDROID
•
Sound cannot be heard
during playback.
•
Sound output only from
the Android device.
•
Reconnect the Android device.
•
If in [
HAND MODE
], launch any media player
application on the Android device and start playback.
•
If in [
HAND MODE
], relaunch the current media
player application or use another media player
application.
•
Restart the Android device.
•
If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit. (
20
)
Cannot playback at
[
BROWSE MODE
].
•
Make sure KENWOOD MUSIC PLAY APP is installed on
the Android device. (
7
)
•
Reconnect the Android device and select the
appropriate control mode.
•
If this does not solve the problem, the connected
Android device does not support [
BROWSE MODE
].
(
20
)
TROUBLESHOOTING
Symptom
Remedy
ANDROID
“NO DEVICE” or “READING”
keeps flashing.
•
Switch off the developer options on the Android
device.
•
Reconnect the Android device.
•
If this does not solve the problem, the connected
Android device does not support [
BROWSE MODE
].
(
20
)
Playback is intermittent or
sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR” /
“NA DEVICE”
•
Reconnect the Android device.
•
Restart the Android device.
Bluetooth®
No Bluetooth device is
detected.
•
Search from the Bluetooth device again.
•
Reset the unit. (
3
)
Bluetooth pairing cannot
be made.
•
Make sure you have entered the same PIN code to
both the unit and Bluetooth device.
•
Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. (
9
)
Echo or noise is heard during
a phone conversation.
•
Adjust the microphone unit’s position. (
9
)
•
Check the [
ECHO CANCEL
] setting. (
11
)
Phone sound quality is
poor.
•
Reduce the distance between the unit and the
Bluetooth device.
•
Move the car to a place where you can get a better
signal reception.
Voice calling method is not
successful.
•
Use voice calling method in a more quiet
environment.
•
Reduce the distance from the microphone when you
speak the name.
•
Make sure the same voice as the registered voice tag
is used.
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12/10/2015 5:15:17 PM
