4
PROTECTION AGREEMENTS
PRODUCT RECORD
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore Elite
®
product is designed and manufactured
for years of dependable operation. But like all products,
it may require preventive maintenance or repair from
time to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend
the life of your new product. Here’s what the
Agreement* includes:
•
Parts and labor
needed to help keep products
operating properly
under normal use,
not just defects.
Our coverage goes
well beyond the product warranty.
No deductibles, no functional failure excluded from
coverage—
real protection.
•
Expert service
by a force of more than
10,000
authorized Sears service technicians,
which means
someone you can trust will be working on your product.
•
Unlimited service calls and nationwide service,
as
often as you want us, whenever you want us.
•
“No-lemon” guarantee
– replacement of your covered
product if four or more product failures occur within
twelve months.
•
Product replacement
if your covered product can’t be
fi
xed.
•
Annual Preventive Maintenance Check
at your request
– no extra charge.
•
Fast help by phone
– we call it
Rapid Resolution
– phone support from a Sears representative on all
products. Think of us as a “talking owner’s manual.”
•
Power surge protection
against electrical damage due
to power
fl
uctuations.
•
$250 Food Loss Protection
annually for any food
spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.
•
Rental reimbursement
if repair of your covered
product takes longer than promised.
•
25% discount
o
ff
the regular price of any non-covered
repair service and related installed parts.
Once you purchase the Agreement, a simple phone call
is all that it takes to schedule service. You can call at
any time day or night, or schedule a service appointment
online.
The Master Protection Agreement is a risk free purchase.
If you cancel for any reason during the product warranty
period, we will provide a full refund or a prorated refund
anytime after the product warranty period expires.
Purchase your Master Protection Agreement today!
Some limitations and exclusions apply.
For prices and additional information in the
U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full
details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances,
garage door openers, water heaters, and other major
home items, in the
U.S.A. or Canada call
1-800-4-MY-HOME
®
.
In the space below, record the date of purchase, model and serial number of your product. You will
fi
nd the model and
serial number printed on an identi
fi
cation label located on the interior liner of the refrigerator compartment. Have these
items of information available whenever you contact Sears concerning your product.
Model No.___________________
Date of Purchase ___________________
Serial No.___________________
Save these instructions and attach your sales receipt for future reference.
