Kenmore 363.71542, Use & Care Manual

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Washer Performance What to do Possible Causes
Pilling
Rinse items that may have chemicals on them before washing. Chemicals like hair bleach or dye,
permanent wave solution
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in
contact with undiluted bleach. Undiluted chlorine bleach
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp but-
tons.
Turn knits (which snag easily) inside out. Pins, snaps, hooks, sharp buttons,
belt buckles, zippers and sharp ob-
jects left in pockets Snags, holes, tears,
rips or excessive
wear
While this is not caused by the washer, you can slow the pilling
process by washing garments inside out. Result of normal wear on poly-cot-
ton blends and fuzzy fabrics
Wrinkling
Wash in warm or cold water. Repeated washing in water that is
too hot
Match Cycle selection to the type of fabric you are washing (es-
pecially for easy care loads). Incorrect wash and dry cycles
Load your washer so clothes have enough room to move freely
with water covering all of the clothes. Overloading or incorrect water
level
Avoid mixing heavy items (like work clothes) with light items (like
blouses).
Try a fabric softener. Improper sorting
Washer Sounds What to do Possible Causes
The relay makes a click sound when activated. The water level ac-
tivates the relay and stops filling. Relay switch "Click" when water stops
filling
At the end of agitate, the motor makes short agitation strokes to
redistribute the load. Clothing redistribution Quick short agitation
sounds at end of agitate
This machine has a drive system that doesn’t use gears. This sound
is the motor rotating back and forth to agitate your laundry. Electric motor reversing di-
rection Back and forth "swoosh"
or light "clicking" sound
during agitate
The drive system will engage at the start of agitate and disengage
when agitate is complete. This occurs multiple times during the
wash. Shifter mechanism is en-
gaging or disengaging "Metallic clicking"
When the pump starts drawing in air, It starts to gurgle. The
washer should then begin spinning and the sound will continue until
it is done spinning.
"Clicking" behind Control
Panel during fill Automatic Temperature
Control Valve This valve mixes in cold and hot water. The "clicking" is the valve
turning on and off. Water volume changes during fill Automatic
Temperature Control Valve This valve mixes in cold and hot water.
The sound changes when the valves are turned on and off.
Motor "whining up" or
"coasting down" in spin Motor ramping up/down
during spin cycle The motor will speed up incrementally during the spin cycle. When
spin is complete, it will coast until it stops.
"Humming" Water drain pump The drain pump will make a humming sound when pumping out
water after agitation stops and continue until spin is complete.
"Gurgling" Water drain pump