8-6
Troubleshooting
An applications engineer will help you diagnose and resolve your
problem over the telephone. Please make sure that you have the following
information available before you call:
DDA-06 Board
Configuration
Model
Serial #
Revision code
Base address setting
Number of channels
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Computer
Manufacturer
CPU type
Clock speed (MHz)
KB of RAM
Video system
BIOS type
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Operating System
DOS version
Windows version
Windows mode
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Software package
Name
Serial #
Version
Invoice/Order #
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Compiler
(if applicable)
Language
Manufacturer
Version
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Accessories
Type
Type
Type
Type
Type
Type
Type
Type
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