58
Troub
leshooting
Symptom
Possible Cause
Remedy
Page
Calls are answered
automatically.
●
Is Answer memo turned on?
Hold down
C
for at least one second to
turn off Answer memo.
26
Cannot hear the other
party.
●
Is the earpiece volume too low?
Press
u
during a call to increase the
earpiece volume.
25
When making a call, a
beeping sound is heard
from the earpiece and
a connection cannot be
established.
●
Is
(out of range indicator)
displayed? Or are you in a location
where the signal is too weak?
Move to a location where
(out of range
indicator) is no longer displayed. Also
check the Area Setting.
17, 28
●
Is the wireless line busy or is the phone
you are calling on another line?
End the call and try again later.
23
The sub-display lights
or the incoming/charge
indicator flashes, but
the ring tone does not
play.
●
Is manner mode turned on?
Hold down
(
for at least one second to
turn off manner mode.
25
●
Is (ring tone off indicator) displayed?
Increase the volume of the incoming call
ring tone.
26
Cannot charge the
battery pack.
●
Is the battery pack attached properly?
Attach the battery pack properly.
8
●
Are the plug and connector of the AC
adapter inserted properly?
Insert the plug and connector firmly.
9
When the camera is
activated, no subject is
displayed.
●
Is a finger or other object covering the
camera lens?
Check the position of the camera lens and
remove the obstacle.
39
For more detailed information, visit the following au troubleshooting sites:
- From an au cell phone:
R
⇒
Top Menu/Search
⇒
auお客さまサポート
(au Customer Support)
⇒
オンラインマニュアル
(Online Manual)
⇒
故障診断Q&A
(Troubleshooting FAQ)
- From a PC: http://www.kddi.com/customer/service/au/trouble/kosho/index.html
•
