Kaysun KP-35 HN8, Owner'S Manual

Page: 18 / 24

Faults Diagnosis
18
Please check the machine according to the following form before asking for maintenance:
Problem Possible Cause Troubleshooting
Unit does not
turn on when
pressing ON/OFF
button
P1 Error Code
The Water Collection Tray is full. Turn off the unit, drain the water
from the Water Collection Tray and restart the unit.
In COOL mode: room temperature is lower than
the set temperature
Reset the temperature
Unit does not
cool well
The air filter is blocked with dust or animal hair
Turn off the unit and clean the filter according to instructions
Exhaust those is not connected or is
blocked
Turn off the unit, disconnect the hose, check for blockage and
reconnect the hose
The unit is low on refrigerant
Call a service technician to inspect the unit and top off refrigerant
Temperature setting is too high
Decrease the set temperature
The windows and doors in the room are open
Make sure all windows and doors are closed
The room area is too large Double-check the cooling area
There are heat sources inside the room
Remove the heat sources if possible
The unit is noisy
and vibrates too
much
The ground is not level Place the unit on a flat, level surface
The air filter is blocked with dust or animal
hair
Turn off the unit and clean the filter according to instructions
The unit makes a
gurgling sound
This sound is caused by the flow of refrigerant
inside the unit
This is normal