Kaysun COMPAK KHP-15/190 ACS2 Owners & Installation Manual Download Page 19

Table

.

6-1

6.2  Something about self-protection of unit

6.3  When Error happened

6.4  Error phenomenon shooting

When the self-protection happens, the system will be stopped 

and start self-check, and restart when the protection resolved.
When the self-protection happens, the buzzer will buzz in every 

other minute, the      will flash and error code will be shown at 

water temperature indicator. Press               button for 1sec to 

stop buzz, but the      and error code does not disappear until 

protection resolved.
In the following circumstance, self-protection may happen:

Air inlet or outlet is blocked;

The evaporator is covered with too much dust;

Incorrect power supply(exceeding the range of 220-240V).

If some normal errors happen, unit will automatically shift to 

E-heater for emergent SHW supply, please contact qualified staff

to repair.
If some sever error happen, unit will not start, please contact 

qualified staff to repair. 
If some errors happen, the buzzer will buzz 3 times every other 

minute and the      will flash fast. Press             for 1 sec to stop 

the buzzer but the alarm icon will keep glittering.

Q:Why sometimes the temperature shown on the display decreased

    but unit still keep closed?

A: to avoid unit ON/OFF frequently, unit will activate heat source only 

    when bottom tank temperature is lower than setting temperature

    for at least 5 ºC.

Q:Why sometimes the temperature shown on the display will

    decreased dramatically?

A: Because tank is pressure-bearable type, if there is massive hot

    demand, hot water will quickly tapped out from upper part of tank

    as well as cold water will quickly tapped into bottom part of tank,

    if the cold water surface emerge the upper temperature sensor,

    temperature shown on the display will decreased dramatically.

Q:Why sometimes the temperature shown on the display is

    decreased a lot, but there is still a mount of  hot water can be

    tapped?

A:Because the upper water sensor is located on the upper 1/4 tank,

    when tapping hot water out, it means there is at least 1/4 tank of hot

    water available. 

Q:Why sometimes unit shows "LA" on display ?

A: When the unit does not have electric heating function, the heat 

pump available running ambient range is -7-43

℃,

if ambient tempera-

ture is out of range, system will show above-mentioned signal to let 

user notice it.

Q: Why something there is nothing shown on the display?

A: To maintain display screen lifespan within along term, when there

 is no button operation for 30 sec, it will extinguish the display

 except the LED indicator.

Q: Why sometimes the buttons are unavailable?

A: if there is no operation on panel for 1 min, unit will lock the panel, 

    shows "   ", to unlock the panel, please press the "ENTER" button

    for 3 seconds.

Q: Why sometimes there is some water flowed from drainage pipe of

     PT valve?

A: Because the tank is pressure-bearable one, when water is heated

    inside the tank, water will expand, so the pressure inside of tank

    will increase, if pressure goes up more than 1.0Mpa, PT valve will

    activate to relief the pressure and hot water drop will be discharged

    correspondingly. If water drop is continually discharged from PT

    valve drainage pipe, it is abnormal, please contact qualified stuff to

    repair.

Error 

phenomenon

Possible reason

solution

Cold water 
tapped out and 
display screen 
extinguished

No hot water 
tapped out

Water leakage

Hydraulic pipeline joints 

are not sealed well. 

 

Bad connection 

between power supply 

plug and socket;
Setting

 

water 

temperature too low;
Temp. sensor broken;

PCB of indicator broken.

1. Plug in;
2. Setting water temp. higher;
3. Contact service center.

Waiting for public water 

supply recover;
Waiting for inlet water 

pressure increase;
Open water inlet valve.

Check and reseal all joints.

Public water supply 

ceased;
Cold water inlet pressure 

too low (<0.15 MPa);
Cold water inlet valve 

closed.

6. TROUBLE SHOOTING

6.1   Non-error tips

Q: Why compressor can't start immediately after setting?

A: Unit will wait for 3 min to balance the pressure of system before 

    start compressor again, it's a self protection logic of unit.

Q: Why sometimes the temperature shown on the display panel

    decreased while unit is running?

A: When the upper tank temperature is much higher than the bottom 

    part, upper part hot water will be mixed by the bottom cold water

    which is continually flow from inlet tap water so that will decrease

    the upper part temperature.

1)

2)

3)

1)

2)

3)

1.

2.

3.

1.

2.

3.

1.

2.

3.

16

Summary of Contents for COMPAK KHP-15/190 ACS2

Page 1: ...y much for purchasing our product Before using your unit please read this manual carefully and keep it for future reference COMPAK KHP 15 190 ACS2 Type Air source Heat Pump Water Heater OWNER S INSTAL...

Page 2: ...ole disconnection device which has at least 3mm separation distance in all pole and a residual current device RCD with the rating not exceeding 30mA shall be incorporated in the fixed wiring according...

Page 3: ...re of this manual When ordering repair parts please always give the following information 1 Model serial and product number 2 Parts name Front Cover Electronic Control Box Compressor Display Cover Ele...

Page 4: ...ker must be installed adjacent to the power supply Do not remove cover or deface any permanent instructions lables or the data label from either the outside of the unit or inside of unit panels Ask qu...

Page 5: ...ngers such as water electricity and gas Before wiring pipes Before installation check whether the user s power supply meets the electrical installation requirements of unit including reliable groundin...

Page 6: ...strong wind The base surface should be flat surface should be inclined no more than 2 and able to bear the weight of the unit and suitable for installing the unit without increasing noise or vibratio...

Page 7: ...ir flow As an example a room that has an 2 5 tall ceiling and is 3 meter long by 2 meter wide would contain 15m 2 5 Unit outline dimension unit mm 4 2 3 Maintenance space requirements unit mm Fig 2 1...

Page 8: ...o not dismantle the PT Valve Do not block off the drainage pipe It will cause explosion and injury if do not comply with the above instruction EXPLOSION Water inlet or outlet pipes The spec of the wat...

Page 9: ...connects to duct air outlet without duct 2 2 5 5 2 2 5 5 Straight line length m Bent pressure drop Pa Bent s qty Straight line pressure drop Pa m Duct Description Duct Round duct Rectangle duct 160 1...

Page 10: ...e pay attention to the drainage work we sugest to wrap the thermal insulated layer around ouside of the duct For the case of unit with duct the duct total length should be no more than 5m or the maxim...

Page 11: ...itch are optional 1 After inserting the weak current connection cable group secure the weak current connection cable group using the two cable ties on the right of the junction box see Fig 3 13 2 The...

Page 12: ...free of leaks Unit completely filled with water Water temperature limit valve or mixer tap recommanded installed per manufacturer s instructions Condensate Drain Line Installation Must be located wit...

Page 13: ...stop heat pump activate E heater to continually heat water to the target temperature If manually activate the E heater running when heat pump running E heater and heat pump will work together until th...

Page 14: ...ure is higher than 85 the TCO will automatically shut off the power of compressor and E heater After that it needs to be reset manually 1 2 3 4 4 2 4 Query function For the convenience of maintenance...

Page 15: ...htened otherwise will be extinguished E heat will be lightened when E heat is running otherwise will be extinguished Solar will be lightened when the machine is connected to the solar signal or connec...

Page 16: ...Adjust vacation days 1 360 days Switch to HYBRID mode Use this key to switch mode MODE CLOCK TIMER ON OFF DISINFECT No Icon Description 5 CLOCK CLOCK Press this button to enter the clock setting SET...

Page 17: ...corresponding value will decrease by pushing When setting temperature press more than 1s temperature value will be decreased continuously When Setting clock timer press more than 1s Clock timer value...

Page 18: ...con to add home appliance to your Comfort Home account Connected to the network Follow the insturctions in the app to set up the WiFi connection If the network connection fails please refer to the App...

Page 19: ...s not have electric heating function the heat pump available running ambient range is 7 43 if ambient tempera ture is out of range system will show above mentioned signal to let user notice it Q Why s...

Page 20: ...ture protection Tp 115 Protection active Tp 90 Protection inactive Maybe because of system blocked air or water or less refrigerant leakage in system after repair water temperature sensor malfunction...

Page 21: ...time please Shut off the power supply Release all the water in water tank and the pipeline and close all the valves Check the inner components regularly 7 2 Recommended regular maintenance table 7 1 M...

Page 22: ...d around outside of Aluminum microchannel heat exchanger Hydrophilic aluminum fin inner groove copper tube 28W 560 1787mm 3150W Max operating pressure 1 0MPa Water tank cap Water heating cap 1500W 390...

Page 23: ...is installed at least every 24 months 2 For equipment that contains fluorinated greenhouse gases in quantities of 50 tonnes of CO2 equivalent or more but of less than 500 tonnes of CO2 equipment at le...

Page 24: ......

Reviews: