TROUBLESHOOTING GUIDE, CONTINUED...
Problem: My chair does not incline when I use the back up button.
Possible Cause & Solution:
•
Turn off the main power switch and unplug the chair from the wall. Then re-insert the power cord and turn on the main
power switch. The chair should return to its upright position.
•
If the chair does not, turn the power on with the remote power button, then turn the power off with the remote power button.
The chair should return to its upright position.
•
If the problem persists, please contact Katana service for further assistance.
Q: I spilled water on the chair. What should I do?
A: There is danger of electric shock. Stop using the chair immediately and do the following:
•
Turn off the main power switch on the back left of the chair.
•
Unplug the power from the wall outlet.
•
Contact Katana for assistance.
Q: How do I make the massage stronger?
A: Try any of the following things:
•
Use the Intensity button to select maximum pressure.
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Sit back further in the chair so that your weight is against the reclining seat back.
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Lower the reclining seat back.
Q: How do I make the massage softer?
A: Try any of the following things:
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Use the Intensity button to select minimum pressure.
•
Raise the reclining seat back.
Problem: The back rest or leg rest will not go down entirely.
Possible Cause & Solution:
•
Ensure there are not any objects blocking its path.
TROUBLESHOOTING
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