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12. WARRANTY
12.1 Serial Number
To ensure after-sale service and warranty, please record and fill in the vehicle
identification number. The serial number can be found on the steering column below the
control panel.
Model
KS-838/KS-848
Serial Number
12.2 Warranty Policy
12.2.1 Contents and Duration of Warranty
Contents of Warranty
Repair will be provided free of charge if the problems are due to manufacturing or
defective components within the warranty period (a repair of this kind will
hereafter be called warranty repair).
The warranty repair can be performed by authorized KARMA Scooter dealers only.
KARMA is not responsible for the transportation costs for repair and replacement.
Replaced parts will be the property of KARMA.
Warranty Duration and Parts Covered by the Warranty
Please contact your local dealer.
12.2.2 Items Not Covered by the Warranty
Items Not Covered
The items listed below are not covered:
Consumable parts such as brake shoes or pads, clutch shoe and lining, light bulbs,
fuses, upholstery and seating, brake cable, oil seal packing and gasket,
screws/bolts and washers, lubricant oil and grease, carbon brush inside the
motor, battery liquid, footrest carpet, et cetera;
Those that do not affect the quality and functioning of the scooter such as noise or
vibration;
Wear and tear resulting from usage as well as conditions resulting from lapse of
time (e.g., normal aging and deterioration of paint, electroplating, plastic parts,
etc);
Damage due to a lack of maintenance or improper operation and storage;
Fees for routine inspections, adjustments, adding oil, cleaning and other
maintenance;
Fees for regular inspections and maintenance; and
Any fees incurred as a result of warranty repair, loss or compensation because of
the unavailability of the scooter (telephone use, shipping, car rental, travel costs,
et cetera).
