Kanguru Defender Basic User Manual Download

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Kanguru Defender

Secure USB Flash Drive

User Manual

For Defender Models:

•

Defender 2000

•

Defender 3000

•

Defender Elite30

•

Defender Elite200

•

Defender Elite300

Summary of Contents for Defender Basic

Page 1: ...Kanguru Defender Secure USB Flash Drive User Manual Copyright 2015 All Rights Reserved For Defender Models Defender 2000 Defender 3000 Defender Elite30 Defender Elite200 Defender Elite300 ...

Page 2: ...esentation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose Kanguru Solutions reserves the right to revise or update its products software or documentation without obligation to notify any individual or entity...

Page 3: ...rotection Windows only 15 2 2 4 KRMC Cloud 16 2 2 5 Contact Info 17 2 2 6 Setting a Password 18 2 2 7 Enabling Self Service Password Reset 19 2 3 The Login Screen 20 2 3 1 Enabling and Disabling Autorun Functionality 21 2 3 2 Enabling Software Write Protection 21 2 3 3 Resetting You Device from the Login Screen 22 2 3 4 Using the Virtual Keyboard to Enter Your Password 23 2 4 The KDM Taskbar Menu ...

Page 4: ... download checksum 39 4 Safely Removing Your Defender Flash Drive 40 4 1 Safely Removing from Windows 40 4 2 Safely Removing from Mac OS X 41 4 3 Safely Removing from Linux 41 5 Technical Specifications 42 5 1 Defender 2000 42 5 2 Defender 3000 43 5 3 Defender Elite30 44 5 4 Defender Elite200 45 5 5 Defender Elite300 46 6 Warranty Information 47 7 Tech Support 47 Appendix A Common Criteria Certifi...

Page 5: ... of the parts listed below are missing please contact Kanguru Solutions 508 376 4245 and you will be shipped replacement parts immediately Kanguru Defender USB Flash Drive Quick Start Guide Registration Form 1 2 System Requirements 1 available USB port USB 2 0 or higher recommended 256MB of internal DDR RAM or more 500MHz internal CPU or faster For supported operating systems see Chapter 5 Technic...

Page 6: ...fender Elite200 and Elite300 have been certified for FIPS 140 2 Security Level 2 Security Level 2 improves upon the physical security mechanisms of the cryptographic module by requiring features that show evidence of tampering including tamper evident coatings or seals that must be broken to attain physical access to the plaintext cryptographic keys and critical security parameters within the modu...

Page 7: ...physical write protect switch the write protect switch must be set in the intended functioning position i e locked or unlocked prior to connecting the drive to the computer WARNING You may receive an error if you attempt to setup or login to your device while the write protect switch is set in the locked position Please check and make sure that the write protect switch is set in the unlocked posit...

Page 8: ...efender flash drive to your computer through a USB port The KDM application should start automatically if Autorun is enabled If KDM does not start automatically 1 Open an explorer window and open the Defender s CD ROM partition The drive letter e g D E F will depend on your computer 2 Double click on the KDM exe file to launch the KDM application If it is your first time running KDM you will need ...

Page 9: ...o use your Defender flash drive 1 Open the Folder and search options Windows 7 Open My Computer click on the Organize tab and then select Folder and search options Widows 8 Open a explorer window click on the View tab click on Options Change Folder and Search Options Windows 7 Windows 8 2 The Folder Options window appears Scroll down to the option for Hidden Files and Folders and select Show hidde...

Page 10: ...password see section 2 2 The Setup Wizard on page 13 If you have already setup your security password you will be prompted to login see section 2 3 The Login Screen on page 20 Caution The KDM app file needs to remain on your Defender s CD ROM partition at all times Always run the application from the Defender s CD ROM partition Do not try to copy KDM or run KDM from your computer s hard drive Note...

Page 11: ...le click on the KDM file to launch the KDM application If it is your first time running KDM you will need to complete the setup wizard in order to set your security password see section 2 2 The Setup Wizard on page 13 If you have already setup your security password you will be prompted to login see section 2 3 The Login Screen on page 20 Caution The KDM file needs to remain on your Defender s CD ...

Page 12: ...uter s local hard drive Once the kdm_exec sh shell script has been copied to a local hard drive you can execute KDM through the Terminal 1 Open the Terminal window by clicking on Applications Accessories Terminal The Terminal location may be different depending on which version of Red Hat you are running 2 From the Terminal navigate to the directory where you copied the kdm_exec sh shell script fi...

Page 13: ...first completing the Setup Wizard or closing the Setup Wizard by clicking on the X button 2 2 1 Selecting a Setup Language The default language for the Setup Wizard is English To run the Setup Wizard in a different language 1 From the Welcome screen click on the icon in the Language Menu 2 A list of available languages will appear in a drop down menu Select your desired language from the drop down...

Page 14: ...in the Setup Wizard click on the Prev button until you return to the Welcome Screen 2 On the Welcome Screen you will see a Reset button in the lower left side of the application window Click on the Reset button 3 A dialog box appears asking you to confirm the reset Click on Yes to reset your device to the factory default settings After the device has been reset to the factory default setting you w...

Page 15: ...us protection KDM will automatically check during the Setup Wizard for a valid antivirus license key If your Defender flash drive does not already have a valid antivirus license key then you must fill out the registration form with the required information and then click on the Apply button to activate your free antivirus trial Click on the Skip button if you do not wish to activate antivirus prot...

Page 16: ...ID in the field provided and then click on the Register button This will register your device with your KRMC Cloud account Note If you have not purchased a KRMC Cloud license and do not have a KRMC Cloud Account ID then please contact Kanguru Sales to purchase a KRMC Cloud license If you have a KRMC Cloud account but do not remember your KRMC CloudAccount ID please contact Kanguru Technical Suppor...

Page 17: ...hen you can skip this step Note This section does not apply to KRMC Enterprise Edition users Fill in your information in the appropriate fields and then click on the Apply button Any field that appear with a next to it is a mandatory field and must be filled out A window will appear confirming that your data has been saved Click on the OK button to close the window and then click on the Next butto...

Page 18: ...verification If your passwords do not match or there is any other issue with the password which you have entered in the Set Password section an explanation will be visible in the Password Info window Note The Password Info window will inform you if there are any password requirements It updates in real time Disregard the messages in the Password Info box until you have finished entering your passw...

Page 19: ...to designate an email address that you can have a password reset link sent to in case you forget your login password Enter your email in the corresponding fields 3 Enter your SSPR license key in the Enter License Key field and then click on the Send button Your SSPR license key should have been e mailed to you when you purchased your SSPR subscription Contact Kanguru if you did not receive your SS...

Page 20: ...attempt remaining to prevent accidental erasure To cancel the login process click on the Cancel button Unplugging and then reinserting your Defender flash drive or manually restarting KDM exe will bring the login window back Once you have successfully logged in to KDM the Defender s secure partition will be accessible through My Computer or Windows Explorer For more information on accessing the se...

Page 21: ...rite Protection Unlike other Defender models the Defender 2000 and Defender 3000 do not have a physical write protect switch but rather use software write protection To enable write protection on a Defender 2000 or Defender 3000 device click on box for Enable write protection in the login window When you login to your device you will not be able to write to or modify any files on the secure partit...

Page 22: ...the device All data on the device will be lost To reset your Defender flash drive to the factory default 1 From the login screen click on the Reset button Note If the Reset button is not visible then your device is likely managed by KRMC or KLA Please check with your administrator 2 When you are prompted to confirm the reset click on the Yes button 3 When your password and data stored on the secur...

Page 23: ...ck on the VK button which is located near the password entry field 2 The virtual keyboard will appear below the Setup Wizard window Click on the keys on the virtual keyboard to enter your password 3 Click on the VK button again to close the virtual keyboard Note You can click on the Shuffle key on the bottom right corner of the virtual keyboard to randomize the virtual keyboard layout Randomizing ...

Page 24: ...terface that allows you to use and configure your Defender device When you login to KDM the KDM icon appears in the taskbar area To access the KDM Taskbar menu simply click on the KDM icon Note Linux users must right click on the KDM icon in the task bar The KDM Taskbar Menu ...

Page 25: ... partition 1 Start KDM 2 Login to KDM to gain access to the secure partition 3 Click on the KDM icon located in the task bar and then select Explore Security Drive from the popup menu The secure partition appears in a new window We recommend using either the drag drop action right click copy paste action or the shortcut keys Ctrl C and Ctrl V to copy and paste files and folders directly to and fro...

Page 26: ...he device is connected to a computer with internet access If you disconnect your Defender before the latest update has finished downloading the Defender will save your place and continue the download the next time it is connected to a computer with internet access Virus definitions are stored in the System folder on the secure partition If these files are deleted they will be automatically re down...

Page 27: ...gin scanning your Defender device 3 Once the scan has started Click on the Pause Scan button to pause the scan process Click on the Resume Scan button to resume the scan Click on the Stop Scan button to cancel the scan process 4 The scan results will appear in the Scan Results window 5 Click on the View Scan Log button to view a log of the previous scan 6 Click on the OK button to close the antivi...

Page 28: ...the antivirus menu 2 Click on the Start Scan button and then select a path on your computer to begin scanning 3 Once the scan has started Click on the Pause Scan button to pause the scan process Click on the Resume Scan button to resume the scan Click on the Stop Scan button to cancel the scan process 4 The scan results will appear in the Scan Results window 5 Click on the View Scan Log button to ...

Page 29: ...the antivirus menu 2 Click on the Start Scan button and then select a file to begin scanning 3 Once the scan has started Click on the Pause Scan button to pause the scan process Click on the Resume Scan button to resume the scan Click on the Stop Scan button to cancel the scan process 4 The scan results will appear in the Scan Results window 5 Click on the View Scan Log button to view a log of the...

Page 30: ... Online button to purchase a one year antivirus license subscription from Kanguru s online store Once you have purchased or renewed your antivirus license you will receive a new antivirus license key as well as a customer ID Enter your new license key and customer ID in the appropriate fields and then click on the Verify ID button Your antivirus license will be activated once your customer ID and ...

Page 31: ... 2 The Password Settings window opens Enter your current password in the Old Password field Enter your new password in the New Password field and then enter it again in the Confirm New Password field 3 When you are ready to proceed click on the Apply button to set your new password 4 Once your new password has been set a confirmation window appears informing you that your password has been success...

Page 32: ...designate an email address that you can have a password reset link sent to in case you forget your login password Enter your email in the corresponding fields 3 Enter your SSPR license key in the Enter License Key field and then click on the Send button Your SSPR license key should have been emailed to you when you purchased your SSPR subscription Contact Kanguru if you did not receive your SSPR l...

Page 33: ...then select the Security Settings option from the popup menu Note Linux users must right click on the KDM icon in the task bar 2 The Password Settings window opens Click on the KRMC Cloud Settings tab at the top of the window to enter the KRMC Cloud Settings window 3 Enable or Disable KRMC Cloud by clicking on the appropriate radio button and then click on the Apply button 4 If you are choosing to...

Page 34: ...language 1 Click on the KDM icon located in the task bar and then hover your cursor over the Language option in the popup menu A list of available languages appears Note Linux users must right click on the KDM icon in the task bar 2 Click on the desired language that you want KDM to be displayed in The KDM Taskbar Menu ...

Page 35: ...ar 2 The connection preferences window appears 3 Enter the proxy address and the port to connect to in the Address field e g 192 168 0 193 8080 or proxycomp 8080 4 Select the proxy type from the drop down menu 5 Enter your credentials in the User name and Password fields 6 Click the OK button to save the proxy configuration If KDM is able to connect to the proxy server using those credentials then...

Page 36: ...n the KDM icon in the task bar Click on Quick Start Guide to download a digital copy of the Defender flash drive s Quick Start Guide Click on Defender User Manual to download a digital copy of the Defender flash drive s User Manual 2 6 About KDM To see which version of KDM is currently installed on your device click on the KDM icon located in the task bar and then select About Note Linux users mus...

Page 37: ...guru Defender Note Linux users must right click on the KDM icon in the task bar The KDM icon in the task bar will disappear and the Defender s secure partition will no longer be accessible Caution Do not disconnect the Kanguru Defender flash drive without first properly unmounting your device as detailed in this section and then safely removing the device from your computer as described in chapter...

Page 38: ...an update is available you will receive a pop up notification with instructions for downloading the updater file If you refuse the update you will not be prompted to update again until the next version updater is released Note The drive will only check KCS for updates if it is connected to a computer with internet access To manually check if there is a KDM update available for your device click on...

Page 39: ... file was downloaded correctly and wasn t altered The SHA256 Checksum tool and a list of valid checksum values can be found on Kanguru s Support site https kanguru zendesk com entries 21747773 sha256 checksum utility To view and verify your download s checksum 1 Download the SHA256 Checksum tool from the Kanguru Solutions support site 2 Save the SHA256 Checksum tool to the same directory that KDM ...

Page 40: ...r on page 37 Please use the Windows Safely Remove Hardware function before disconnecting your Defender drive To safely remove your Defender flash drive 1 Click on the Safely Remove Hardware icon located in the task bar 2 A popup menu appears listing all USB devices connected to your computer Select the Defender flash drive from the menu it will appear with two drive letters A message will appear i...

Page 41: ...op and then select Eject from the pop up menu or you can eject it through the Finder window Once the KDM icon no longer appears on your desktop then it is safe to disconnect your Defender flash drive 4 3 Safely Removing from Linux Caution Be sure that the secure partition has been unmounted before attempting to remove the Defender drive See section 2 7 Unmounting Your Defender on page 37 To remove...

Page 42: ...6 34 32 and 64 bit compatible Memory Type MLC NAND Flash Write Cycles 10 000 write cycles block Data Retention 10 years or more Operating Temp 0 C 70 C Humidity Range 20 90 Shock Resistance 1000G Max Vibration 15G Peak to Peak Max TAA Compliant Yes 4GB 16GB Defender 2000 Specifications Data Transfer Rate Max Read 30 MB s Max Write 20 MB s Weight 35g Dimensions 72 6mm x 19 5mm x 9mm Power Max Read ...

Page 43: ...003 Server 2008 Vista 7 8 8 1 Max OS X 10 5 and above Intel based only Linux Kernel 2 6 02 and above 32 and 64 bit compatible Data Transfer Rate Max Read 230 MB s Max Write 85 MB s Memory Type MLC NAND Flash Write Cycles 10 000 write cycles block Data Retention 10 years or more Operating Temp 0 C 70 C Humidity Range 20 90 Shock Resistance 1000G Max Vibration 15G Peak to Peak Max Weight 38 g Dimens...

Page 44: ...ove Intel based only 32 and 64 bit compatible Data Transfer Rates Max Read 230 MB s Max Write 85 MB s Memory Type Solid State NAND flash Write Cycles 10 000 write cycles block Data Retention 10 years or more Operating Temperature 0 C to 70 C Storage Temperature 25C to 85 C Humidity Range 20 90 Shock Resistance 1000G Max Vibration 15G Peak to Peak Max Weight 14g Dimensions 7 7 x 2 x 0 9 cm Power Ma...

Page 45: ...mp 0 C 70 C Humidity Range 20 90 Shock Resistance 1000G Max Vibration 15G Peak to Peak Max TAA Compliant Yes In line with Microsoft s End of Support announcement for Windows XP Kanguru Solutions is ending support for the Windows XP platform While our products have been quality tested internally on Windows XP we cannot guarantee normal product operation on an unsupported OS 1GB 16GB Defender Elite2...

Page 46: ...ly Linux Kernel 2 6 02 and above 32 and 64 bit compatible Data Transfer Rates Max Read 8GB up to 150 MB s 16GB 128GB up to 230 MB s Max Write 8GB 16GB up to 20MB s 32GB 45 MB s 64GB 128GB up to 85 MB s Memory Type Solid State NAND flash Write Cycles 10 000 write cycles block Data Retention 10 years or more Operating Temperature 0 C to 70 C Storage Temperature 25C to 85 C Humidity Range 20 90 Shock...

Page 47: ... shipping errors should be reported to Kanguru Solutions within three 3 working days or receipt of merchandise 7 Tech Support If you experience any problems using your Kanguru Defender flash drive or have any technical questions regarding any of our products please call our technical support department Our tech support is free and available Monday thru Friday 9am to 5pm EST Call 1 508 376 4245 or ...

Page 48: ...ng these specific client software and firmware versions have been certified by Common Criteria If you update the client software version to a newer version your device will no longer be Common Criteria certified The Defender s firmware version is specific to the device s hardware The firmware version is not accessible to the user You are not able to view update or modify the firmware version on yo...

Page 49: ... normal If KDM is able to determine your proxy server s address but the proxy requires authentication then you will need to enter your credentials in the window that appears If KDM is unable to determine your proxy server s address then you will need to enter the proxy server address proxy type and credentials Enter the proxy address and the port to connect to in the address field e g 192 168 0 19...

Page 50: ...egal terms and conditions available at www kanguru com Please review and agree before use Thank you Kanguru Solutions 1360 Main Street Millis MA 02054 www kanguru com 07 20 15 v1 0 2015 Kanguru Solutions ...

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