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2.2.7 enabling Self Service Password reset
Enabling Self Service Password Reset (SSPR) functionality will allow you to reset your Defender’s
password without first needing to wipe the data stored in the secure partition. The SSPR feature is a
subscription service and requires a license key. If you do not have a license key, either contact Kanguru
to purchase one, or select the
Disable Service option
and then click on the
apply button
.
If you decide to enable the SSPR service:
1. Select the
enable Service option
and then click on the
apply button
.
Note:
If you want to enable SSPR but have not yet purchased your SSPR subscription, you can
select ‘I will set this up later’ and then click on the
Next button
.
2. Next you’ll need to designate an email address that you can have a password reset link sent to in
case you forget your login password. Enter your email in the corresponding fields.
3. Enter your SSPR license key in the ‘Enter License Key’ field and then click on the
Send button
. Your
SSPR license key should have been e-mailed to you when you purchased your SSPR subscription.
Contact Kanguru if you did not receive your SSPR license.
4. An email containing your activation code will be sent to the email address you entered above. Enter
the activation code into the ‘Enter Activation Code’ field and then click on the
activate button
.
Note:
The activation code field is case sensitive. Please enter your activation code exactly as it
appears in the email that you received from Kanguru.
5. Click on the
oK button
to close the window, and then click on the
Next button
.
Congratulations! Your Defender flash drive is now setup and ready to use.
The Setup Wizard
