Kambrook Soup Simple KBL600, Instruction Booklet

Page: 18 / 32

17
Troubleshooting Guide
Issue Problem Solution
The soup maker
shuts off during
the cooking
process before
cooking is finished • The soup maker is equipped
with safety overheat
protection in the form of a
sensor that detects if the soup
maker is getting too hot and
will automatically turn the
soup maker off. The sensor
is located in the base of the
soup maker and may be
triggered by the contents of
some recipes, such as foods
that are high in starch or sugar,
‘settling’ to the bottom of the
soup maker during the heating
process covering the base
causing the temperature rise.
You may find that the food
settling leaves a burnt residue
on the base of the soup maker
(see burnt residue issue).
• ^To help prevent settling, add
more liquid content to the
recipe, especially if cooking
sugary or starchy foods. Note:
This may require adding less
food content in order to
accommodate.
• Fill the soup maker close to
the MAX indicator line marked
inside the soup maker and
only add cold or at least tepid
liquids (i.e. cold broths, not
hot) into the soup maker.
• Give all ingredients a good
stir prior to placing the soup
maker motor/lid on the soup
maker.
Burnt residue on
the base of the
soup maker • Bottom of soup maker has a
burnt mark and is difficult to
clean.
• High sugar content or starchy
foods such as tomatoes,
creamed corn, coconut
cream, potatoes have stuck to
the base of soup maker.
• Flour added to the recipe has
left a burnt residue in the base
of the soup maker.
• To remove residue burnt to
the base, follow the cleaning
instructions under
Residue
Removal from Base
found
on page 19 of this instruction
manual.
Error Message E3
is showing • The soup maker is equipped
with a safety boil dry probe
which detects when there is
not enough liquid in the soup
maker during cooking.
• Liquid may have evaporated
from the soup maker during
operation.
• Be sure to place enough liquid
to more than cover above the
MIN level mark indicated on
the inside of the soup maker.
• Add more liquid to the soup
maker and restart the cooking
process.
Error Message E1
is showing • The soup maker is equipped
with a safety overflow probe
which detects when there is
too much liquid in the soup
maker during cooking which
might cause the soup maker
liquid to boil over.
• Reduce liquid amount in the
soup maker to MAX level mark
indicated inside the soup
maker.