KAL-FIRE ECO-prestige 75, Installation Instructions Manual

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36. Troubleshooting
There are five types of malfunctions that may arise:
1. ‘Permanent’ malfunction (indicated by ‘ F ’): this type of malfunction is not resolved automatically; the fire will remain
inactivated for 24 hours.
2. Malfunctions that trigger automatic self-recovery (indicated by ‘ ALARM ’ or ‘ A ’): this type of malfunction is automatically
resolved, provided that the cause of the failure has been identified.
3. Communication malfunction (indicated by ‘ E ’): this type of malfunction is linked to communication problems between any of
the printed circuit boards and the remote control. They are resolved automatically by re-establishing the remote control’s link
with the fire’s technical unit. Press once.
4. Signal malfunction (indicated by ‘ NOLK 0 of 1 ’ or a flashing RF icon ): this type of malfunction arises when the remote control
cannot communicate with the fire. It is not resolved automatically.
5. Fire shutdown: the burner control must be cut off every 16 hours (in compliance with the verification requirements in force).
During this shutdown, all of the burner control operations are tested. Following this, the fire is automatically set to ‘Off’ and
remains in this state until it is manually set to ‘On’.
36.1 Troubleshooting solutions or restarting after a malfunction
The burner control’s automatic settings depend on which type of gas is used: natural gas or propane/butane. In the case of natural
gas, the burner will make 3 automatic ignition attempts, while in the case of propane/butane, it makes only 1 attempt. If ignition
fails, the error code
A08 appears immediately and ‘ ER ’ (Error) displays at the top left of the screen. Using the remote control (see
section 35.2), 2 more ignition attempts can be tried (or 1 attempt in the case of propane/butane). If this new attempt also fails, the
burner is automatically locked (error code
08F ).
36.2 Unblocking the fire after a code ‘A’ failure (e.g. 08A)
Press the button around 5 times , until the ‘A’ code disappears. A new ignition attempt can then be
tried. (Hold down the button until ‘ OK ’ begins to flash at the top left of the screen.)
36.3 Unblocking the fire after a code ‘F’ failure (e.g. 08F)
After a period of 24 hours, the burner will unlock automatically. If the power to the appliance is turned off, this safety measure will
not be triggered. This is strictly forbidden and could put your safety at risk! This waiting period should also be respected after a
power outage or if the power is turned off by a third party.